National Highways Authority of India [NHAI] Complaints & Reviews

Approved from RO, pending for verification and approval at CO.Division.
It’s being almost a month still not approved or I am not able to get the status of approval C.O department when fast tag is compulsory then it be a fast process RO-MUM[protected]...

I was travelling on Kundli Gaziyabad Palwal ( KGP ) express way on dated 26th May. I started my from Maujpur -Chaisha and then exit at Chhajunagar Palwal and then take KMP.
There was a detection of Rs 265 where as in actual it should be Rs 30 only..
My Vehical no is HR26DS5305.
date of travelling - 26th May 2024.
Dispute area- KMP and KGP....

Respected sir
I Had Applied for exempted Fastag as DIVYANGJAN and my Application No is RO-CHA[protected], on dated 23 April 2023, which is approved by RO Chandigarh on dated 25 April 2023, but after that no action has been taken by the next concerned department till date.
You are requested to take necessary action as soon as possible.

Thanking you
Parveen Kumar
Mob- [protected]...

Dear sir, I am traveled through Pune banglor national highway NH48 dated[protected] from karad to kolhapur .in travel there is a Kini toll Plazza when i travels towards kolhapur Rs 70/- toll deducted. same date within two hours i am return towards karad actually as per your rules Rs 30/- toll amount should be deducted, but my fast tag Rs 70 deducted. So please refund my amount as early as possible.
Thank you
I attached proof .

Not able to deactivate and close 1st owner fastag. 1st owner of the car is not responding properly. so, i couldn't update the bank details and cancelled cheque to close the fastag. i am trying to get 1st owner details from april 22nd to till date. but proper response.

i need help to deactivate and close the fastag.

Please don't comment or respond saying that "there is no option other than providing 1st owner bank details".

i have reached out 1033 fastag customer service, but they are not giving any alternative solution

Missed flight back to UK due to severe traffic congestion on NH48 on 29/02/2024. Claiming missed departure compensation but need an official Highways report confirming the traffic delays that day.
Have emailed NHAI.org and Mumbai Traffic Police (via Twitter too) several times explaining the circumstances of missed departure but no response thus far.

KA03MS3847

travelled through Devarapalli plaza on 24 April, even though there is balance in the linked fastag they have asked me to pay double the fee 310 and the balance got deducted too can you please help refunding the 310 amount

Yesterday I crossed moura toll on himachal entrance and my fasttag was deducted twice for 150 plus 150 that is 300 rs. Where as it shud be just 150 for one time.
Madam/Dear Sir, SBI FASTag Acc ending with 677E0 VRN: HP34C9109 debited Rs.150 Toll Charges at Moura Fee Plaza on 13-Apr-2024 07:07:29 PM Bal Rs.275

Madam/Dear Sir, SBI FASTag Acc ending with 677E0 VRN: HP34C9109 debited Rs.150 Toll Charges at Moura Fee Plaza on 13-Apr-2024 04:59:30 PM Bal Rs.425

It was done in matter of two minutes but the message of deduction came later

Plz correct the error

I crossed Khalilpur Toll plaza on Delhi - Mumbai Expressway on 31.03.2024 at 14.47.05 pm and wrongly deducted Rs. 325 from my Fastag linked to my car DL12CB0715 against actual tall charges of Rs. 90. The excess of Rs. 235 was charged from my Fastag.

Please arrange to refund the excess charged amount in my Fastag account account number 34555730.

The details of the charged amount from bank is given below:
"Your...

Sir,
Street light at stretch's from Maduravoyal fly over to Nolmbur, Decathlon sports india, Chennai are not working/burning from its installation. It is more dangerous at night to the road users.
Kindly attend the same please....

Yesterday i was travelling with my car No. CG13X9072. When i was entering i have to pay Rs. 70/- . But when i back it should be paid Rs. 35/-. Where as i have the balance in my account. But at the toll gate they (toll gate staff) forced me to paid in cash. As per them if you required Receipt, you have to paid Rs. 140/- otherwise you have to paid Rs. 70/-. What is the law behind it i can't understand.

Is such type of misuse/Arbitrary...

IN MY FASTAG ID 34161FA820328D9A022789C0 & Barcode [protected], there is a debit of 120/- on 17.12.2023 vide transaction 0010002312171944558849 at Gadanki toll plaza whereas the car was securely locked in my house at C6 Atreya Apartments Malleswaram Bangalore 560003. I had already left for US on 15.12.2023 and there were no other members at home to drive the car.

This debit is totally wrong and has to be reversed.br...

I was traveling to my native place from Nagpur with my family in my car MH 33 V 3030 on 9 Mar 2024. I entered the toll plaza queue with 2 vehicles infront of my car. It took very long time to scan the fastag of front vehicle. I continuosly started horning. After 10 mins, they told to take return from the lane and join another lane. Staff gathered towards our car and were talking very arrogantly. They were arguing not to open the gate. Two...

Hi,

Please note that I was travelling on 10th Mar 2024. My car number is HR20AU8836.
I have completed my return journey within 3 hours on same day.
I have got the message on my paytm app that shows amount INR 90.00 was deducted twice. As per the rules, if I am returning back within 24 hours, the toll charges would be deducted as 90 & 45 and not 90 & 90.
Toll gate - Landhari Toll Plaza, Hisar Haryanabr...

I would like draw your attention about the negligence of authority of NH48 at Nabipur Village, Janor cross road, Gujarat. I go daily early in the morning from highway and i have frequently seen that the lights always not in working condition on the bridge, due to lights off there are many chances of accidents, theft and robbery.
Kindly look into this matter...

As i hv a new commercial vehicle yet to receive my RC card but my fastag registered on Chasis number. But in the toll im fined and harrased make me wait for long n wasting time. Please help me get justice n refins my amount.
Detaila are furnished in the attachment...

Dear Sir, I got a message last night that my fastag is showing dues of Rs. 1350 which were not deducted due to some technical problem. But in going through my account I have no such entries. On contacting the concerned authorities, no response is what I get. I want a complete detail of all such entries. I am being kept in the dark. please direct the fastag department to kindly send all details at my E-Mail Add : [protected]@gmail.com...

Sir, My name is Vishnu Thampy. I am from Kerala. On 27/2/2024 I travelled from Perumbavoor to Thrissur. In between there is only one toll plaza, ie Paliyekkara Toll Plaza. Yesterday I had Rs. 185 as Fastag balance. When I passed through Toll Plaza in the morning I paid Rs.90 as toll. So then I had Rs.95 as Fastag balance. When only Rs.50 was need for return through the toll plaza, the employees informed I had low balance and issued me a fine...

Vehicle no.CGAJ8009 crossed Limha Toll (Chattisgarh) on 13.02.2024 at 14:37:29, Rs.110.00 was deducted. I came back on same day at 20:56:42 again Rs.110 was deducted instead of Rs.55.00...

I entered the Eastern Peripheral Expressway in my car (UP14FX...) from Dasna and exited from the Village Jakhauli toll booth. The booth has charged me Rs. 280 instead of Rs 105.
This is unfair, and I had to wait a lot to exit from the booth as well.
The details are as follows:-
TxnId: 0010002402260642270973
Date: 25 February 2024...