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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Dec 4, 2023
Complaints 8364
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G 5&6, Sector-10, Dwarka
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National Highways Authority of India [NHAI] reviews & complaints(8364)

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T
THAKUR SAIN Negi
from Delhi, Delhi
Dec 4, 2023
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Address:NH05 sanwara tool plaza

In Sanawara tool plaza (Himcahal pradesh NH05 ) out 5 gates they always open two gates only .. due to this their heavy traffic jam, i have asked staff why Mr Sikander why two gates are open, at least open 3 gates to avoid traffic jam during peak time (Monday and Friday ) i am regular traveller of this road they always closed 80 % gates and staff are seating in corner for gossiping, today they try to flight with me when i asked to open other gates and try to snatch my mobile phone when i m making video for their mis behaviour .
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    V
    viswanath bharadwaj
    Dec 4, 2023
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    Address:Kurnool toll plaza

    Toilets just after the Kurnool toll plaza, (Bangalore to Hyderabad) are in a pathetic state.
    Broken ceramic ware, broken tiles of bathroom floor.
    Seemed better to hold a full bladder rather than using these toilets.
    Request NHAI KURNOOL to work towards repairing these.
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      M
      Mahendrakumar Pyarelal Jain
      from Surat, Gujarat
      Nov 26, 2023
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      I was passing by Mandava Toll Plaza where the queue was more than 100 metres. According to the NHAI rules, if the queue is more than 100 metres the toll plaza shall allow vehicle to pass free. But in my case I requested the toll plaza personnel to allow me to pass free but he didn't. And the amount was deducted from my bank account. This a pure violation of rules by Toll plaza. This happened with me quite a few times. I want refund for the amount deducted at Mandava Toll plaza.
      +1 photos
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        S
        Shantveer1993
        from GULBARGA, Karnataka
        Nov 26, 2023
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Since waiting was more at toll plaza near Akkolkot Solapur highway near Valsang I have asked them move vehicle fastly else I won’t pay toll for making me wait more then 15min they are taking disrespectful with dirty words and also pushed me back manhandling done there was one boy with NHAI SYMBOL ON HIS SHOULDER TALKING VERY DIRTY WORDS LIKE HIS MOTHER NEVER Thought him how to talk .

        Very rude attitude of employee of Toll Plaza located on Akkolkot-Solapur Highway near valsang village

        Time 4;00pm on Sunday evening toll plaza was jumped for 30min
        Nov 27, 2023
        Complaint marked as Resolved 
        Nothing they have done not even called not even mailed by NHAI THEY ONLY MARKED IT AS RESOLVED WITHOUT DOING NOTHING
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          R
          raj23an07
          from Agra, Uttar Pradesh
          Nov 23, 2023
          Nov 24, 2023
          This thread was updated on Nov 24, 2023
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          Dear concern,
          On dated[protected] @08:51:46 time toll amount Rs165 debited from my fast tag at Chhajarshi toll plaza towards Hapur road but the car was parked at 300 km away location at home location Agra.
          I recieved the alert debit massage of debit card at 8:56 am .
          Please check and resolve, such cases should not happen with any one.

          Or I will take legal action against Toll plaza under 420 and few more.
          Regards
          Car number is DL8CAJ0618
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            A
            Ashu Yadav bemetara
            Nov 22, 2023
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            Address:GUNRBOD, BEMETARA ROAD NH 30 CHHATTISGARH

            I am from Gunarbod village Bemetara dist Chhattisgarh. NH 30 is crossing through Gunarbod village near Bemetara. So many street lights are not working in accident prone area declaired by NHAI in this village. Last few days so many accident already happens thanks god no casualty occured here. Please arrange authorised person to resolve this issue so many life can be saved.
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              B
              bhaskarjha
              Nov 22, 2023
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              I was returning from Mumbai to Pune using Expressway on 18 Nov 2023.

              First toll at Khalapur Toll Naka correctly deducted by Rs 240 at 10:41 am from Fasttag.
              Second Toll at Talegaon Toll Plaza is incorrect. An amount of Rs 240 was deducted at 12:53 pm. It should be Rs 80.
              My Car numberplate is MH12LP2415.
              +1 photos
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                T
                Tanya5023
                from Khanna, Punjab
                Nov 20, 2023
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                Address:Khanna

                Dear Sir,
                I want to bring into your notice regarding the street lights not working on the area from Bija to Khanna on NH44 due to which chances of accidents are increasing as visibility is zero . Please look into this matter asap.
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                  R
                  Rampyr
                  Nov 20, 2023
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                  Vide txn I’d[protected] on 27 Oct 23 at 1003 am an amt of 585 has been deducted for veh TN 07 BT1176

                  The veh was never at ALEP toll but was at Kolkatta.

                  The wrong deduction may pl be checked and reversed
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                    M
                    mehulu
                    from mumbai, Maharashtra
                    Nov 19, 2023
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                    Address:Mumbai.
                    Website:icici fastag

                    The above vehicle is a TATA Ace Gold CNG vehicle registered at Dahisar, Mumbai RTO. this vehicle is charged for Rs. 85 at Vighaket tollplaza on 29.10.23 at 06:23:36 pm. This toll plaza is in Bigha Khet, Uttar Pradesh.
                    this vehicle is registered with Porter App in Mumbai. on this date my vehicle was in Mumbai. my vehicle has never traveled outside Mumbai.
                    I had registered with my ICICI fasttag with ref no-CMP[protected] but my complain has been rejected twice,
                    my vehicle is having GPS system. the data will be provided on demand by you. kindly help.
                    when my vehicle is in Mumbai how can they charge toll in UP.??
                    My contact number is [protected].
                    attached herewith is screenshot of my GPS of 29.10.23.
                    +1 photos
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                      Dear sir / madam, my friend has entered outer ring road at muttangi around 2:00 am on 18 Nov 2023, after traveling for sometime vehicle wind shield was not clear so he made a quick stop on the left to clean his wind shield with water from the bottle he is carrying. Soon he stopped Nhai patrol arrived and threatened him to take the vehicle to police station for stopping the vehicle on ring road for emergency cleaning of wind shield. Out of...
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                      P
                      Preeti--
                      Nov 16, 2023
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                      Myself Nitesh Chaudhary, traveled from Eastern Peripheral Way (from Duhai to Main Plaza Jakhauli) through Vehicle No. : HR20 Y0244, Fastag Barcode[protected] on 11 Nov 2023 (Saturday evening around 5.28PM),

                      Toll Plaza had deducted extra amount from my Fastag account (280/- deducted instead of actual charges i.e. 95/-) .

                      Number of times, same thing has been repeated.
                      It is requested you to take necessary action against employee appointed at Toll plaza & to refund my extra money deducted to my fastag account.

                      Screenshot for toll deduction is attached for your reference.
                      +1 photos
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                        Preeti--
                        Nov 15, 2023
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                        Myself Nitesh Chaudhary, traveled from Eastern Peripheral Way (from Duhai to Main Plaza Jakhauli) through Vehicle No. : HR20 Y0244, Fastag Barcode[protected] on 11 Nov 2023 (Saturday evening around 5.35PM),

                        Toll Plaza had deducted extra amount from my Fastag account (280/- deducted instead of actual charges i.e. 95/-).

                        Although I traveled on 11-11-23, Transaction in Fastag is showing on 12-11-23, early morning, which is again a fake statement (Screenshot for toll deduction marked as circle is attached for your reference).

                        Number of times, same thing has been repeated.
                        It is requested you to take necessary action against employee appointed at Toll plaza & to refund my extra money deducted to my fastag account.
                        +1 photos
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                          S
                          sidd_55
                          from Mumbai, Maharashtra
                          Nov 12, 2023
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                          Toll for MH 02 FY 8996 charged twice at Mumbai Exit at Mulund on 9th November 2023
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                            H
                            Himanshu Piramba
                            from Fatehabad, Uttar Pradesh
                            Nov 9, 2023
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                            I have a fastag issued by paytm.
                            On 10 October 2023 at 11:15 p.m
                            I got a massage that my fastag has been deducted by rupees 130 for crossing the rohad toll plaza at rohtak. But i haven't avail the service as i didn't cross the rohad toll plaza at that time as for that i have raised a complaint on paytm but i didnot get any solution till now. So i am requesting you to look into this matter and resolve the issue as soon as possible and please return my deducted amount my vehicle number is DL9CL7439.Money was deducted from fastag at 11:16 p.m on 10 October 2023.
                            Fastag id[protected]
                            From the office of Advocate Himanshu piramba chamber no.20 civil court ratia and chamber no.27 distt and session court ftd and it is a reminder i had earlier raised same complaint but no one provide me any solution otherwise i will take legal action in competent court .
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                              S
                              Sri Harsha nakka
                              Nov 7, 2023
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                              Address:Kambhampadu main road, near nursery,, a kondur mandal, NTR district

                              There is no current supply in my area, , please arrange RHA current pole and supply to all public shops and houses
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                                Samyaklasod
                                from Bhilwara, Rajasthan
                                Nov 5, 2023
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                                Address:Narayanpura, chittorgarh, Rajasthan

                                In narayanpura toll plaza washrooms were too dirty and there was no water in washrooms and outside washroom
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                                  V
                                  Veera2
                                  from Bharuch, Gujarat
                                  Nov 4, 2023
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                                  Address:Karjan toll tax plaza

                                  A staff who collects Toll tax name Mr.piyush parmar works on Toll gate rudely talked to customer ( us) and abuse and couldn't let move my car. This is to keep in mind by your staff that he is agressive and have anger issue.jindly look into matter.
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                                    Duraivelu K
                                    from Chennai, Tamil Nadu
                                    Nov 3, 2023
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                                    Address:Varadharajapuram Toll Plaza, Tamilnadu

                                    A toll of Rs.56 was collected at Varadhajapuram Toll Plaza, TN on 1st Nov'23 for my trip[protected] at 08.36 against my Axis bank fastag wallet ID [protected] for my vehicle no. TN12Q9901. Same full toll of Rs.56 was again collected instead of Rs.28 for my return trip[protected] happened on the same day at 20.42.
                                    Kindly arrange to return Rs.28 back to my Axis bank fastag wallet.
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                                      Address:Pimpalgaon Baswant Toll Plaza

                                      At Pimpalgaon Baswant toll plaza, my car and the cars behind mine were made to wait for 15+ mins just because the car ahead of was trying to use some kind of sources to get past the toll without paying the toll.
                                      The toll authorities after 15 mins let the car pass by for free but all the cars behind ours were made to pay the toll.
                                      How fair is it for us to pay the toll without having to do anything with the toll authorities?!
                                      How fair is it to let the car pass by toll without paying the toll?!
                                      It wasn’t a government vehicle either.
                                      Expecting a revert.
                                      Adv. Amrita Ajmera
                                      Email- [protected]@gmail.com
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