National Highways Authority of India [NHAI]
National Highways Authority of India
Customer satisfaction rating: 3%
Submit a Complaint
5449
COMPLAINTS
ADVERTISEMENT

National Highways Authority of India [NHAI] Customer Care

Website:
Facebook
Address
G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India - 110 075

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2675
down
810

Fax:
Fax:
+91 11 2509 3507  
+91 11 2509 3514  

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
3%
Complaints
5449
Pending
0
Resolved
140
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Highways Authority of India [NHAI] Complaints & Reviews

Sort by:
Report
Copy

Toll tax over charge
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    This road is damage from Lal Kuan to dadri.
    That's a reason there is so many heavy traffic all time and rainy season there are block drainage.if possible please do something.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      Hello,

      We are in to transportation business company name Bulktainer shipping ltd. we have recently changing from HDFC Bank to Loconav Fastag and we are facing issue with double deduction of same vehicle from both the bank.

      We have only one tag with the vehciles and even after that toll from both banks are getting deduct.

      Kindly contact to resolve this complaint

      Thank You!!

      Sagar Sobale
      [protected]
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        NH205.
        Mr. Krishan Dev, S/O Sita Ram village gara Moura, PO Swahan, Tehsil Shri Naina Devi ji Distt. Bilaspur HP. Above said person did encroachment on NH 205 khasra no. 100 and 100/1 as per report of revenue department. There was a case against Mr. Karishan Dev regarding encroachment on govt land and an order of remove encroachment from govt land issued in 2015. But when Revenue department goes to dismental the building then observed that acquired by NHAI and 23 lakh compensation also had been paid to him. So it is request to you please remove the encroachment as soon as possible.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Dear Sir/madam,

          Being a responsible citizen, I would like to inform you that a fly over in front of patanjali...
          Helpful
          Share
          On 9/7/2021, I travelled from Pune to Thane and paid correct toll Rs 203 through rastyat served by PAYtm at Talegaon toll...
          Helpful +1
          Share
          Report
          Copy

          In bilaspur. Plazaa chattisgarh employees are manner less don't have proper knowledge to control passengers .they are showing wrongful attitudes with family and other passengers
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            I was standing on NH 35 highway past. 1 hr.they were taking bribe from truck driver.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              I used to travel daily through this toll plaza always there are two tolls functioning at a time . So we have to wait through a long line to pass through this toll even it take upto 5 to 10 minutes each time. Even we are not exempted toll fare even after waiting so long. Please look into this matter as soon as possible.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Always debiting more amount than the actual cost or two times they debit and not refund the money in L&T tollways in Coimbatore...
                Helpful
                Share
                Report
                Copy

                Sir,

                I was travelling form Kolkata to Durgapur on 01.08.2021. AT Banskopa Toll, the toll boy misbehaved with me and my wife. Even tried to slap me from his cabin.

                Time of Incident : 04:07 PM.
                Date of Incident : 01.08.2021.
                Toll lane : extreme left toll lane while going towards durgapur from kolkata.

                Please take action against the same. I shall move to the court for seeking justice if no action is taken & confirmed in writing to me.
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  Sir
                  I am Gyan Prakash, ex serviceman working in airport, recently made Lachiwala toll plazza between my house and office, they not made my monthly pass of Rs290, they dmd for local addr of aadhar card and local RC, once i am in govt job and transferable job, how can i made this, Pl help me.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Report
                    Copy

                    My vehicle no. UP 14JT 4716. My vehicle toll from jakholi toll to mavikala toll 45/- but charge from my account 345/- again on 31/07/20201. Is extra charge complain is pending from 05/07/2021 my complain no.3976960.
                    So 345/- payment two time withdraw by extra amount. My no [protected]
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Report
                      Copy

                      Dear Madam/Sir,
                      With reference to the above subject I would like to draw your attention towards the condition of NH 80 road between Bhagalpur to Pirpainti. The condition of the road is very very poor, and it's too dangerous to commute on it. Every year a patch work is done during the monsoon which lasts for maximum 2 months and the road gets worst. There is movement of heavy trucks on this route but I am sorry to say but the NHAI has never considered the grave situation. The commuters are getting serious disease like asthama and TB, but we are not getting any relief, you can see the condition your self if you travel on this particular route, please look into the matter and start construction of the road on priority basis. And please don't do the patch work.
                      Regards.
                      Add a comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        Report
                        Copy

                        Lot of pot holes on the toll roll. Please look into the matter and repair as soon as possible

                        Thank-you
                        Add a comment
                        Helpful
                        Share

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          Nelamangala to Kunigal toll plaza has maintained improper scanner and toll staff are behaved rood and worst people 😑 are...
                          Helpful +1
                          Share
                          Report
                          Copy

                          I have a commercial vechile with fasttag number ( MAT508473H7F09043 ) ICICI Bank fastag. The vechile is used for supply purpose . Every 3 to 4 days truck is stopped by chajarsi toll Plaza workers by saying that fastag has low balance or fastag is black listed even when fastag have sufficient balance, the toll Plaza workers try to bully the driver and even threatens him . Kindly look into the matter
                          Add a comment
                          Helpful
                          Share

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            Surat passing vehicle is free at Kamrej toll plaza.. why this loot it cannot be a genuine mistake ..
                            Paid Rs 80.0 toll...
                            Helpful
                            Share
                            Report
                            Copy

                            I'm living in the redius fo 20 km of toll plaza . but they refuse to giving me monthly pass .
                            Add a comment
                            Helpful
                            Share

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              Report
                              Copy

                              I travelled from Pune to Dhule on 31st July.. the toll plaza person swiped my fastag as well as took cash from me stating fastag is not working..While going I ignore it thought might be an mistake but while returning the same thing happened.. I gave them the showed slip which I took in morning while coming back but the person at toll plaza still swiped the fastag and said it’s not working… I am not sure how my people they are looting like this.. also the road conditions is not so good not sure why the so much toll..
                              Add a comment
                              Helpful
                              Share

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                ADVERTISEMENT