National Highways Authority Of India [NHAI] — 13th aug deduction during free toll day

Address:

Kolhapur, Maharashtra, 416008

On 13th aug 19, all toll collection plazas on pune – kolhapur highway were kept off due to floods in kolhapur and no toll was collected.
Two toll booths at kini and taswade were also closed and no toll was collected but they had kept fast tag in operation in other lanes other than fast tag lane in evening. How this can happen and how this is allowed.
I would like to know, who is monitoring fast tag and toll plaza.

1. Paid rs. 75 for vehicle reg. No 'malc281rljm439505' at tasawade toll plaza on[protected]:30:25. For future reference toll txn id: [protected].

2. Paid rs. 75 for vehicle reg. No 'malc281rljm439505' at kini toll plaza on[protected]:13:17. For future reference toll txn id: [protected].