National Highways Authority Of India [NHAI] — 5 to 6 minutes waiting period at NASHIRABAD TOLL PLAZA

Today 20.11.21 at around 7 .00 pm t was at Nashirabad toll plaza with my car MH 19 CU 5127 .. there were 3 vehicles ahead my car but it took 5 to 6 minutes to cross the toll booth, as the employee were so slow and in addition the vehicle just ahead me was MH 19 CY 8382 rented for GOVT OF INDIA with yellow number plate.. the driver of that car agrued with the toll person showed his ID and was not willing to pay the toll, this took at least 2 minutes to resolve... I told the booth person not to scan my fasttag as I waited for 5 to 6 min..But the toll is deduced from my account... Kindly look into the matter and take necessary action and refund me my toll