National Highways Authority Of India [NHAI] — About charging cash and not scanning my fastag

Address:

W4MG+3VM, NH 148B, Mohindergarh, Haryana 123023, India

I was travelling from punjab to jaipur on March 11, 2023.
I crossed all the toll plazas from Punjab to Jaipur, Rajasthan but had no issues with my fastag.
But when i came to SIROHI BAHLI PLAZA, NRP ROAD PROJECT NH148B the workers on Toll Plaza said that their fastag is not registered and they straight denied to manually enter it and said Do whatever you can do or complaint wherever you want to complaint, only way you can pass the toll plaza is by paying Rs.250 cash.
Moreover one guy threatened us as well by saying abusive language to me and my family.
I checked my fastag and reviewed with IDFC bank and they verified that i have enough fund .
I called helpline number 1033 and they simply disconnected my call without even hearing the matter.
This is completely harassment of Indian taxpayer.
I am sending pictures of the receipt and my fastag and amount in my account.
As well i will be sending the video of the guy who wasted my money.
This Toll plaza is totally controlled by people who are running this toll plaza
If you have any doubt you can check cctv footage as well if accessible otherwise i am sending whatever i could have recorded on my mobile under this tense situation.
I really hope to get some justice served here.

Name- Arshdeep Singh Dhaliwal
Email [protected]@gmail.com
Phone -+91-[protected]

Ekjot Singh +[protected]

Car- Hyundai i20
PB56E2010