National Highways Authority Of India [NHAI] — abusive behaviour on toll

Address:

12104

The local facaulty posted on tolls they use absive languange nd disrespectfull behaviour with car owners they show that they are local and if need they will beat you up. I m travelling on eastern pariferal expressway i entered from bilaspur and exit on chainnsa exit there huge traffic in a single row. Two rows are closed 15 to 20 min taken to cross the barrier.. When i asked there was rule of 3 minutes they denied nd use abusive language and saying you dont know who we are.. Please take action on this type of facaulty and dont post local facaulty on toll