National Highways Authority Of India [NHAI] — Additional charge of collecting toll charge

Address:

Pattari perembudhur toll plaza

Date of Incident: 23.02.2021
Wallet ID: [protected]
Request - Refund of the double amount paid

I have travelled from tirupathi to chennai on 25th Feb 2021. I had to cross one toll Plaza. From the first one plaza my toll amount got deducted okay as you can see from the wallet statement attached. However at the secound toll Plaza despite remaining balance Amount of Rs 400 and Security deposit Rs 200. My Wallet ID did not work. I had to pay double toll of Rs90 to cross the toll as against Rs 40

This accounted me to mental stress and subsequent medication.and their response was very harsh and they are saying tag was not scanned and no amount even they not have hand scanning machine

I need the refund of additional amount of Rs 50 to be paid back to my wallet because there was no fault at my end and I was taxi driver so please kindly solve my problem

Regards
Pradeep