National Highways Authority Of India [NHAI] — additional unauthorized fee deduction from fastag

On 11.1.2020 while passing through the bara toll plaza at 56.160km on nh-56, i paid rs 80 in cash (Ticket no.[protected]) at the cash lane (Booth no. B17) but an additional rs 80 was deducted from my fastag balance as per the following sms received:

[baroda fastag ac linked to vehicle no up78bk9927 is debited by rs.80.00 for toll charges at bara toll plaza on[protected]:11:39. Avl bal. Rs.45.00.]
Kindly do the needful for the return of the additional unauthorized deducted amount back to my fastag balance
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Jan 30, 2020
Updated by Cptw
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