National Highways Authority Of India [NHAI] — Amount deduction of toll plaza for local people when fast tag is not available in the car

Address:

Hiwargao pawasa toll plaza nashik pune highway taluka-sangamner ,Dist-Ahmednagar Maharashtra

Dear sir,
I am complaining about hiwargaon pawsa toll plaza which is located on nashik pune highway in sangamner taluka in ahmednagar maharashtra.
We are local people of the village.our village is 7km from toll plaza if we are going from toll plaza and showing our id proof then also our 85+85=170 rs are deducting from our fast tag account when fast tag is not available in vehicle.Toll plaza is deducting amount through are registration number.
We people already in financial crisis because of lockdown and covid, for each time deduction is not affordable to us.
Please take necessary action .
Humble request from all people of sangamner taluka.