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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 100

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R
Rahul_M007
Jan 26, 2022
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This is the issue we faced at gharaunda karnal toll plaza yesterday around 03:50 pm. The staff is unprofessional and was not available vat seat lane number 2. Due to this all vehicle followed by roadways bus had to wait for 15 minutes. Quite unprofessional.
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    Vicky vats
    from Faridabad, Haryana
    Jan 26, 2022
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    Address: Panhera khurd

    Hi, my name is vikas sharma i have traveled with my family in kotwar to faridabad when I exit the toll chainsha (KMP)exit no 14 on 25//1/21 on time 7.58 to 8.15, P.Msuddenly they say your paytm amount is finish we are saying no problem give me some time we will side the car & charge the our fast tag other wise we will pay the double amount of Rs. 200.00, but your toll boy says with out trag amont is Rs 500.00. We will try to understand the your toll guy but is using bad language to us with us in our holl family in my mother, sister, child, & brother after that he suddenly he will take A rod of iron & therating tto our holl family . He call the some boys they came in outside & come with bike in four people in KMP IN WRONG SIDE.Dear sir is please tell me is the policy of toll recover with iron rod & threat to car owner please tell, & I request to you sir please take some necessary action . Please fell free contact to me on mobile number [protected] Vicky Vats
    Jan 26, 2022
    Updated by Vicky vats
    Hi, my name is vikas sharma i have traveled with my family in kotwar to faridabad when I exit the toll chainsha (KMP)exit no 14 on 25//1/21 on time 7.58 to 8.15, P.Msuddenly they say your paytm amount is finish we are saying no problem give me some time we will side the car & charge the our fast tag other wise we will pay the double amount of Rs. 200.00, but your toll boy says with out trag amont is Rs 500.00. We will try to understand the your toll guy but is using bad language to us with us in our holl family in my mother, sister, child, & brother after that he suddenly he will take A rod of iron & therating tto our holl family . He call the some boys they came in outside & come with bike in four people in KMP IN WRONG SIDE.Dear sir is please tell me is the policy of toll recover with iron rod & threat to car owner please tell, & I request to you sir please take some necessary action . Please fell free contact to me on mobile number [protected] Vicky Vats
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      A
      Arka Fzc
      Jan 25, 2022
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      Address: NH3, Mumbai Agra Highway, Wadalibhoi, Chandwad Taluka, Nashik District

      On NH3, Mumbai Agra Highway there is a Divider that has been broken about 3-4 kms before Wadalibhoi, Nashik District.
      While coming from Malegaon I saw a big Truck and Motorcycles just crossing from this Divider and a Car having aged people women and children braked in emergency and a deadly accident was averted.
      I request authorities to close this divider immediately to avoid further deadly accidents.
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        Deepak Belani
        Jan 25, 2022
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        Address: Wadalibhoi, Chandwad Taluka, Nashik District

        On NH3 from about 45kms from Nashik the Divider on the Highway had been broken which is causing a lot of accidents.
        Infact a family with small children in the car nearly lost their lives driving on the Highway and Truck and 2 wheelers crossed from this broken divider.
        How can a divider be broken on NH3 and no action has been taken yet.
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          Vehicle no - UP16CH0868, Fast Tag ID - 34161FA820328E40121B1E40

          On 24-Jan-2022 i was stopped at the KATHUWAS TOLL PLAZA.
          Operator informed me that my TAG is BLACKLISTED whereas my TAG was active.
          Operator asked me to pay in CASH a sum of Rs. 70/- to cross.
          After crossing the TOLL Gate I found that Rs. 35/- was deducted for my FAST TAG wallet as well.
          When I crossed checked the slip found that operator...
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          Chandan110984
          from Raipur, Chhattisgarh
          Jan 25, 2022
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          Address: Raipur chhattisgarh mandirhasaud

          I have a complaint of toll plaza in raipur, chhattgarh, in mandir hausad lakholi area .

          They stoped my car for 5 mins in row and they were collecting cash in fast tag line.
          when i told not to charge my vehicle according to guidelines of NHAI .they said we dont follow the rules of NHAI they follow OURS we pay them money .
          The staff name was MR.SAHU .
          and they still charged me on 24/1/22 at 12.08 PM
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            Amit Nachankar
            Jan 25, 2022
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            My car MH12LD0712 fasttag has been deducted rs 100 at khed shivapur toll plaza on 18jan2022 at 0841h despite a local vehicle exemption at this toll plaza.

            Kindly reconcile and refund the amount

            Thank you
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              A
              Ashutosh Tripathi vipin
              from Mahrajganj, Uttar Pradesh
              Jan 25, 2022
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              Address: Partawal Maharajganj Road NH730 semra toll plaza

              Sir Partawal Maharajganj NH730 road par semra toll plaza par mulbhoot suvidha nhi hai jisse problem hoti hai, raste me bijli ka pol h, moolbhut suvidha k naam par pani, sauchalay, ambulance, toll free number bhi nahi hai, local k logo se jabardasti misbehave kar vasuli ki jati hai.
              Ashutosh Tripathi
              Mob-[protected]
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                N
                Nil1234
                from Bardhaman, West Bengal
                Jan 24, 2022
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                In burdwan town from purbo bardhaman there is telipukur stand it is placed at arambag road and the nh2 crossing.
                There is a big toto stand they were tell us that stand basically legal.
                Is it legal?
                Your answer is no then please take some action against them.
                Basically today I was facing some problem.
                Thank you sir/madam
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                  I
                  Jan 24, 2022
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                  Address: 168, Gulmohar complex kharar

                  Dear sir
                  This is a formal complain against the criteria for providing pass for toll tax for people living in nearby area within 15 km from toll tax.
                  I am an employee of chandigarh university living 9 km away from the toll tax having a vehicle registration of jalandhar.
                  Inspite of having a rent agreement the company and the people over there has not allowed me to get a pass for crossing the toll
                  I want this issue to be solved for my easy and peaceful travel
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                    V
                    Vishal Dudhyal
                    Jan 24, 2022
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                    Address: NEAR AKASHWANI KENDRA 26, BHAGYASHRI NAGAR GAVALI VASTI, MIDC ROAD

                    On solapur to pune national highway there are 2 toll naka not working properly we have to wait 30 min on every till naka 1 toll naka is near to mohol and 1 toll naka near to temburni
                    Very slow they work and abuseing with peoples
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                      Pradeep Singh Dhaliwal
                      Jan 24, 2022
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                      Address: NH 7 Toll plaza Badbar district barnala, state punjab

                      I travell daily from sangrur to moga through NH7. As per govt norms i m using fast tag for toll payment. But at ur BADBAR toll plaza only 2 lanes are kept operative & rest lanes are kept closed permanently. Also there is no separate lane for fast tag. Due to this we have to wait long time to zip via fasttag.
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                        shubham27bt
                        Jan 24, 2022
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                        When I am going from agra to delhi there is two toll plaza, one is at mathura and second is at palwal. But before 20 km from palwal there is toll plaza establishing and after palwal aprox 30 km distance there is also one toll plaza establishing. But by rules the distance between toll plaza should be 60 km. I dont know hiw much money you want from us.
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                          J
                          Jayoswal19
                          Jan 24, 2022
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                          Somatane phata toll plaza

                          Me and my family was going back home in middle comes somatana phata we were local then also they changer us toll we told them that toll is free for maval people as toll comes under taluka maval but they not listen and incharge of toll plaza started making fake video
                          And are Mla sunil aana shelka also declared that there will be no toll for maval public but they are still charging toll and there fast track is also not working properly...
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                          arisaman
                          from Kolkata, West Bengal
                          Jan 23, 2022
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                          Address: Kolkata, West Bengal

                          This is to bring to your kind notice about the Highway Road Condition of Palsit-Dankuni stretch is also known as Durgapur Expressway - in West Bengal :

                          1. The condition of the highway is very pathetic with numerous number of big pot holes in the entire stretch which might cause major accident. In the night these pot holes are not visible, even during the day time these pot holes and uneven of the roads becomes very unsafe and becoming accident prone. This highway is not at all maintained properly even after paying high toll tax in both entry and exit.

                          2. The patch work done in certain portion of the road is very pathetic and is totally uneven with big up and down which again might become problematic for driving and unsafe.

                          Request the concerned authority to take up this matter and make the highway smooth without any pot holes
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                            2
                            23kee
                            from Mangalore, Karnataka
                            Jan 23, 2022
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                            Address: Mangalore, Dakshina Kannada, Karnataka

                            I was crossing the Surathkal Toll Plaza on NH66 in the southward direction today at 4:40 pm.

                            The toll opeartor had shut down 2 lanes and kelt a single lane operational thereby leading to an inordinate delay of over 10 mins before we could pass through the gate.

                            Despite the traffic piling up more than 100 meters, they did not open the gate to allow free passage and were very rude and abusive when i complained.

                            Please do fine the operator for this deficiency in service and refund the toll paid
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                              Jashbir Singh
                              Jan 23, 2022
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                              Address: Chhara jhajjar haryana

                              R/s
                              There was crossing at main chhara-Barhana Dighal road at NH 334 B but now it's closed by PWD jhajjar due to which public have to suffer a lot to cross the road by wrong side approach at 500 m away chhara-chhochhi road crossing which may happen accidental possibility of vehicle because it's main crossing .so please look into matter deeply and allow to make crossing or underpass to solve the problem to avoid public harassment and animal crossing .
                              Regards
                              Villagers of Gram panchayat chhara.jhajjar
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                                Mayur Bhalani
                                Jan 23, 2022
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                                Address: Bharudi rajkot gondal high way

                                Bharudi tall plaza not scan my fastage and then after tall plaza officer come from his office & scan fastage manual...so i want to know that this is legal??
                                As per my knowledge camera not able to scan fastage then tall not collect manual by tall plaza
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                                  Velocity 9
                                  Jan 23, 2022
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                                  Address: Mathani toll plaza , NH6 MOUDA , NAGPUR

                                  I was going for exam with my car and toll plaza made us to wait for 20 minutes. It wasn't my fault. They were stopping everyone for no reason. I was in the queue then they asked me join new queue, even in new queue they asked us to wait for 10 minutes. Everyone was honking at them but none of them were responsive. The guy sitting in booth just left the booth to ignore us.
                                  There is rule that you don't need to pay toll if you are waiting there for more than 30 second but seems like they don't follow. They don't have respect towards govt. Rules
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                                    nandan dave
                                    Jan 23, 2022
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                                    Address: Paldi, Ahmedabad

                                    Fast tag line is on and due your guys playing cards and busy in their mobile they put barricades on lane because they are not honest in their work . This is situation happen at Between toll plaza at Veraval.
                                    Your guys try to threat me and tell me that what ever you want to do you can do it we are king none o[censored]s can Spoil it. We are on top positions
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