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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
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110 075

National Highways Authority of India [NHAI] reviews & complaints page 108

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Address:Jodidharmapuram

Respected sir, my vehicle AP39TX1991
Has been at jodidharmapuram tollplaza- Andhrapradesh on 22 dec 2021 at 6:00 am in the morning but the working staff at the toll plaza said they required some time to allow the vehicle to pass through we waited nearly 45 min bit still they didn't allow saying fast tag not working .same vehicle before has passed through 5 toll plazas with the same tag with no issues.At this toll plaza they had stopped...
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D
Deepak.dy30
Dec 22, 2021
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Complain about a toll booth which is illegal

Address:Burhi Bawal - Dharuhera Rd, Tapukara, Rajasthan 301018

This toll both is collecting money from public but roads are not maintained from more than 10 years..it have no fast tag ...its working because some local MLA is supporting it and taking commission...
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S
seemabahga
from Chandigarh, Chandigarh
Dec 21, 2021
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Harassment at Toll Plaza in Madhya pradesh

Address:Madhya predesh, Gwalior

It is intimated that while driving our car i20 Hyundai White colour Car with No. CH01 AG 9554 on 18 Dec, 2021 from Gwalior towards Jhansi, on the Toll plaza "DAGRAI", after scanning Fastag, message displayed was "INSUFFICIENT amount".

With great Difficulty, We managed to came out of the queue in reverse gear, to get the money loaded in Fastag (Rs. 1-000/). After wasting 15 minutes in this process, we reached Toll Gate to cross,...
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Address:Toll plaza at katela village Porbandar

Near porbandar from 3 mile bus stand entry ramp on NH51 dwarka bound is under some dispute and is causing people to go on wrong side of highway.
This section of highway is been built for around 2 years and there is lots of accidents causing many deaths.
The entry ramp is not built and close at 3 mile bus stand across from HONEST restaurant.
Because of this unbuild ramp people are using wrong side of highway to get on...
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S
Shiv1997
from Muzaffarnagar, Uttar Pradesh
Dec 21, 2021
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Charging from local citizen (under 20km)

Address:Muzaffarnagar

Sir/madam,
I am from Muzaffarnagar uttar pradesh
And on 13 dec 2021 i was on chhapar toll plaza which is less then 20km from Muzaffarnagar and they are not exempting me as local person and charging the toll even after showing my ID proof.
Kindly do the best possible for me....
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R
Ravindra Ghoti
Dec 21, 2021
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Toll service dialy 10 and mostly toll gate is closed

Address:Hanoor toll plaza

NH 52 solapur to Dhule
Karodi to Telwadi toll service dialy 15 weit for toll and mostly toll gate is closed...
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V
vickytha
from Nurpur, Himachal Pradesh
Dec 21, 2021
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Deduct bal from fastag and take cash in hand by toll workers

Address:v.p.o.dainkwan teh nurpur distt kangra (H.P.)

Cholang toll tax in punjab has deduct balance from my fastag then also take cash and give me receipt of cash this is totally gundagardi...
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A
AakashBansal
Dec 20, 2021
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Triple Toll tax deducted at Srinagar toll booth

Address:Srinagar ( BOT (Toll) ) Km 74.00 - NH-2 in Uttar Pradesh

Hi, My toll tax was deducted twice at the toll plaza at the "Srinagar" toll booth on NH2 while I was returning to Delhi.

My Fasttag account had enough money (more than INR 500) and the toll tag employee told me that my fasttag doesn't have money, so he asked me to pay in cash. I had to pay INR 220/- cash at the toll plaza and after 10 minutes I got a notification in my Paytm Fastag account that INR 110/- was deducted.
br...
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H
Hitesh majeli
Dec 20, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
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Front glass broken by barrier at toll plaza

Address:Khemana toll plaza ,NH14, Khemana, gujarat, 385001

After green signal at toll plaza, as i moved my car further, barrier automatically fall down and broke my front glass. This is also a concern of safety, so solve this complain as soon as possible and provide me compensation towards my cars damage.
For clarification check:
Camera no.8, khemana toll plaza, khemana, gujarat, 385001.
Timing 3.10 pm, date 20/12/2021...
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C
CARavindra
from Jodhpur, Rajasthan
Dec 20, 2021
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Misbehave on nimbali toll plaza

Address:Nimbaniyo ki dhani, toll plaza, In Barmer District, Rajasthan

We have wait on toll almost above two minutes after that toll deducted from my fastag account and toll employee misbehaved with me and my family.
So I am unsatisfied with service of toll plaza's employee....
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C
Chandrakant.M
Dec 20, 2021
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Bad Roads Condition from Mumbai to Bangalore | 19/12/2021

Address:Bangalore

Date of Journey - 19/12/2021.
Pune Express Way - Repair work in progress and heavy traffic due to same and also caused traffic - Toll Paid 270 Cash
Khed - Shivapur Toll plaza - Major Potholes Toll Amount 100/-
Anewadi Toll Plaza - Major Potholes Toll amount - 70/-
Kini Toll Plaza - Major Potholes Toll Amount 80/- Holes are filled but no leveling done.
Gabbur Toll Plaza - how this road is charging toll,...
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D
Desmondanshul
from Noida, Uttar Pradesh
Dec 20, 2021
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Hemkund sahib ropeway construction uttrakhand

I live in a small village PULNA BHYUNDAR, thats the base camp of famous valley of flowers and shri hemkund sahib . Recently a team of surveyors came here headed by Pramod Kumar as he told us. He came to survey for the ropeway construction for shri hemkund sahib.
We are poor villagers and hardly sustaining or livelihood with few tourists in monsoon and due to covid everything is already on its lowest point. We don't have much resources...
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Address:Bhopal 11 meel bypass toll

We are going through bhopal bypass on hosangabad road side tha toll at the bypass has fast tag machines installed but they are collecting it through cash only and accordingly to the rule you don't have to pay a penny if the faatag machine is not working but on saying this toh toll operator the got angry and thashes us to leave the toll and not allowing to pass through that...
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T
Tanveer Qurashi
Dec 19, 2021
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Dual toll fee deducted for single entry

I had crossed ban toll plaza in jammu on srinagar jammu highway on 25th November 2021 at about 9:45 am my toll was deducted, but after half an hour another toll of the same amount of rs 140 was deducted, and due to low balance that was due to your error I was stopped for an hour at kachkot toll plaza on same highway on same day, due to which I missed an important meeting and subsequently went in loss due to your error, I need the appropriate...
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M
mayukhee
Dec 19, 2021
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Double deduction at toll plaza

Toll fee deducted twice from my vehicle on 18/12/2021 at Madanpur Toll Gate ( Changsari, Assam) . SMS Irecieved copied here -
1) HDFC Bank FastTag deducted: Rs 110 for Vehicle No: AS01EG3286 at: Madanpur Toll Plaza on:[protected]T14:08:00 Wallet: [protected] Bal: Rs 620.
2) HDFC Bank FastTag deducted: Rs 110 for Vehicle No: AS01EG3286 at: Madanpur Toll Plaza on:[protected]T15:01:00 Wallet: [protected] Bal: Rs 510.
Please...
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S
Sridhar Diwan
Dec 19, 2021
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Charging Money even if minimum balance in Fastag

This is pertaining to Kannoli cross NHAI Toll where they are cheating people by charging money even if minimum balance is available in FASTTAG. In my case we had family with old aged People travelling in tempo traveller they stopped and told us that we do not have a minimum balance but instead we had 390 RSS sitting that Toll and they charged us by telling we need to pay 200Rs workout any receipt. When we went ahead and questioned They were...
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J
Jayabalan V
Dec 19, 2021
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Tamil Nadu Road development Company Toll in Utahndi

The ECR TOLL in Uthandi charging high due to non avilablity of TOLL FAST tag....
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S
sriphani shivas
Dec 19, 2021
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Andhra Pradesh ,rajahmundry to ravulapalem

Dear sir
Rajahmundry to ravulapalem national high way very bad maintenance tol charges collect regularly road was not maintenance proper ... very lorge dentings and scars pls resolve as as possible...
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Address:Nazirakhat Toll Plaza, Sonapur, Kamrup, Assam

The Return Toll tax to be collected is ₹175/- ( 110 +65) for Car, but yesterday ie on 18th Dec, they deducted ₹110/- on both ways. My car has fast tag & had balance available too.
I have attached screenshot of my Paytm balance & toll tax deduction sms.
Await your response on refund of excess amount of ₹45/-

My contact details are as under

Dhruba Jyoti Goswami
[protected]
[protected]@gmail.combr...
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C
Coolank
Dec 19, 2021
Dec 19, 2021
This thread was updated on Dec 19, 2021
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Extra amount charged at Harre toll plaza near ganne prayagraj

Address:Harre Toll plaza near ganne , prayagraj

Sir, Today I was charged an amount of Rs 80 for single journey at Harre Toll plaza near ganne at prayagraj. First time I check my transaction and I feel I was looted.
Details of the transaction is as follows :
You Paid Rs.80 at Harro Toll Plaza near Ganne o[censored]P70FL7430 on 19/12/21 13:51:45. Avl Bal Rs.426.96 Txn ID: FT[protected].

I was very upset and don't know, since when or how long I am being cheated....
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