National Highways Authority of India [NHAI] Complaints & Reviews

I was charged 50 rs from duhai to meerut expressway on 6/11/21 at 11.07am, 16/11/21 at 9.13am, 25/11/21 at 10.20am while charges are 15 rs.

Nobody is there to hear complaint.
Amit kumar tyagi
UP14DL6698...

This complaint against the toll between Mysore and Nanjangud. The road is completed on 2019, and from the collecting of toll fees has started. At present Yousufali toll agency has collecting the fee, but the roads are in worst condition, the roads are full of potholes, unscientific humps and patches. these are not at all caused by recent heavy rains but due to not maintaining the road condition properly. I request you to take necessary action...

Dear Sir,

We had made a travel via car from Bangalore to chitradurga on 21/11/2021 and returned back from chitradurga to BANGALORE on 25/11/2021.

The toll road was found full of potholes which has resulted in breakdown of vehicle, this toll roads mentioned below are paid user roads which has completely neglected safety norms this roads are night mare to travel or drive in night times no safety for travels, we...

Hi
I am traveling from Dewas to Gwalior. After the Guna bypass toll, few kms away, there is a speed breaker and there was no sign board for it. On the left side road construction is going on. We were at a speed of 70+ km/hr and had to apply sudden breaks. This is risky. Please put appropriate sign boards.
Thanks...

Dear Sir,

Recently we are passing from Angar Toll Gate,
But at the toll gate the scanner is not working properly and we are waiting from 20 to 25 min and when we ask to the Toll agent then they replied very angry and aggressively,
Also at this toll there are no primary servises are available like washroom and drinking water....

On the way from Siliguri to guwahati
Undocumented toll is collected in HASLUDANGA TOLL PLAZA from the local buses from a side lane.
That money is not going to govt
Rather looted by employee of toll plaza...

Dear Sir,

Recently I visited my native place Rajauli Nawada Bihar from Delhi via Koderma railway station on dated 19.11.2021 in afternoon time. During travelling by car NH 31 between Koderma ( Border of Jharkhand and Bihar) and Rajauli was not clear due to checking of liquor by competent department of Bihar State Goverment time to time. I was stuck 4-5 hours. Also understand from taxi driver that locaton is always waist time...

I was at Mathura toll plaza on 23 november 2021 at 6:53pm. There was a huge traffic at toll plaza. Four lanes was closed and only 2 lanes had fastag. Even though I have fastag I had to went to cash lane just due to huge jam at fastag lanes and also cash lane is also so slow. I request you to upgrade all lanes with fastag to reduce time and jam.
Thank you...

I had crossed Bagwada Fee Plaza on 19-Nov-2021 at 10:56:50 AM with vehicle No- MP04EB6782, with approx. 05 barriers for side only 02 barriers were working with large queue of vehicle on requesting toll staff for opening other barriers they said their is shortfall of staff and one of the staff of that plaza misbehaved and when I asked for compalint book he said online kar do mein kisi ke baap se nahi darta free mein toll nahi chala rahi hai....

This is regarding NH-34 ( earlier known as NH-91 or GT road). The work on this road was started more than a dacade ago but it has never been completed even till now and thrown open to public and charging tolls over couple of years now.

At present also road is not completely build between Gaziabad to Aligarh but tolls are forcibly charges with always a waiting of more than 10 minutes each time.

My complaints are...

The road quality from Ranipet to Chennai is in worst condition.
You can see 1/2 feet depth holes foe every 100 meters. Despite of repairing It the toll agents are just collecting toll fees alone.

There are so many break downs and tyre damages (punctures/Tyre tear down) happening every day. Please support to fix this immediately.

Please do not collect toll charge till the issue is fixed....

Last week while traveling from radhanpur, Gujarat to Santalpur, Gujarat (road NH 15 - Samakhiali - Santalpur - Radhanpur - Bhaghar - Tharad), the condition of road is not good. I must say that NHAI official's can't drive on it at speed of 80 kmph. NHAI must look into this kind of major issue. Trust on NHAI is there but, no repair and maintenance work from contractor side.
People suffering from this kind of worst road conditions. After...

There no cleaning in toilet and washroom at bhaiya toll plaza surat. It was dirty even don't have proper facility. Worst till date. Not maintain properly even after collecting high toll plaza taxes. Same on the toll plaza worst....

Yesterday i.e. on 21st November at Morning time when i going from Nagpur to Saoner by My Car Number MH49/ BB6659 PATANSWANGI TOLL PLAZA person deduct Rs. 90 which is correct at 11.20.03 AM.
When i return from Saoner to Nagpur by the same number car from same toll plaza personal deduct from Fast Tag acc first time 45 at 01.43.24 PM which is also correct. its a matter of great surprise when toll plaza personal again deduct Rs. 90 at...

National Highway 930 in Gadchiroli Maharashtra is being constructed and till now it took 2 - 3 years more time period than required to complete so far. but this problem is just small in front of the problem which is I'm going to write that is, the actual existing road is so less wide that traffic many times reach its saturation in a day but authorities doesn't care about. So then the new road construction should be as wide as possible, but...

Needed to wait half and hr each on two toll collection points at yamuna express way today and this happens every time we travel despite having fast tag installed. Don't understand why all lanes are not fast tag lanes. The fast tag lane also moves so slow. The toll Collection agency just cares about the toll money and won't regulate vehicles at all. Express ways are built to reduce the travel time and toll points seem to increase it. Don't...

Sir,
Mere car mein fast tag rhne pr v mujhe toll plaza mein 1 hour wait krna pda or staff ka behaviour v thik nhi hai plz kuch action lijiye...

I am traveling back from kolhapur to pune on 20th November 21 evening, to pass khed sivapur toll plaza it took 30-40 mins. I asked at booth delayed reason, booth person told that tag reading machine is not working properly.

I am surprised Since government brings so much changes, but such type of issues delaying our journey unnecessary.

Also, khed sivapur toll is free for Pune residents, but still toll is deducted...

Dear Sir,
On 12 Nov i have travelling from Dhule to Nashik by my Car Ford Figo MH 15 DC 3638 first toll is of Rs. 145 on Laling Toll Plaza on 15.29 and once again toll is of Rs. 145 is deducted on Chandwad Toll Plaza on 19.05 . If once toll is deducted on Laling Toll Plaza no toll deduction on Chandwad Toll Plaza please solve my issue and recover me deducted amount....

Sir with due respect I'm a defence personnel while crossing the road from gudha gorji to Jhunjhunu at Narsinghpura toll plaza they charges road taxes on toll plaza. As per the rule there is no such rule for taking charges of road taxes from defence personnel.. Please take appropriate action for this...