National Highways Authority of India [NHAI] Complaints & Reviews

NH148B is broken in mahendragarh district (haryana) and has not been repaired or reconstructed from last many years. We have to pass through a cloud of dirt every day due to it's poor condition. Many heavy vehicles broke down and fave severe accidents. Some news papers also highlighted this but no action taken.

Road is not levelled. Due to this car used to jump ... Holes are patched up in the very improper way which is again creating mess.. while returning from DADRI to Aligarh road is still incomplete.
Toll is too much irrespective of road quality..
For more knowledge about road one team must take a ride from Aligarh to DADRI & vice versa.

Dear Sir
kindly provide the relief for school bus as our School is just located in the proximity of the toll tax around 500 meter and our buses carry children's from the local villages

Respected Sir /Ma’am,

This is to bring to your notice that, today at 7:02 p.m., I recharged my fastag account of car bearing no. DL 3C AL 5634 through National Highway Authority of India(NHAI) official app of Rs. 9, 117/- by mistake, as I'm a senior citizen not having a sufficient understanding of smartphones.

Kindly, refund the amount of Rs. 9, 117/- which I've added to my fastag account by mistake because of not having sufficient knowledge.

Hoping to get a positive response from you soon as I'm a retired government servant and my only means of livelihood is my pension.

Yours sincerely,
Bhanu Kumar Pabri
Mob:[protected]

Respected Sir /Ma’am,

This is to bring to your notice that, today at 7:02 p.m., I recharged my fastag account of car bearing no. DL 3C AL 5634 through National Highway Authority of India(NHAI) official app of Rs. 9, 117/- by mistake, as I'm a senior citizen not having a sufficient understanding of smartphones.

Kindly, refund the amount of Rs. 9, 117/- which I've added to my fastag account by mistake because of not having sufficient knowledge.

Hoping to get a positive response from you soon as I'm a retired government servant and my only means of livelihood is my pension.

Yours sincerely,
Bhanu Kumar Pabri
Mob:[protected]

Dear Sir,
The NH4 stretch for 10 kms (approx), after Kyathsandra towards Pune has got multiple pot holes and has made the stretch horrible to traveller's. Please check and needs your attention.
Thanku for building safe National Highway for us.
Regards
Rashmi

Dated 21/12/2021 me and my wife and children we r going to ketkawale for loard balaji darshan ( I am staying at sadashiv peth, pune) while coming by toll plaza of khed shivapur I put my vehicle on local lane and when my vehicle come the person in charge doesn't allow me to go with out toll I frequently request him that my vechile no is MH 15 DM 5402 but recently I have passed it by pune RTO for him I am showing all the things but still he doesn't allow me to go ahead Finally he charge 200 Rs from me while in discussion he misbehaving with me my all family members and children getting affrid from all these things, I am a well practioner Advocate from 18 years I told I show my icard but still me mis behave even though my vehicle is pune passing but he charge 200 Rs too from me so I have to lodge complaint against all these things, expected that the concern person may be punished and I shall get my 200 Rs back, wait ing from your reply. My mobile no is [protected] and my what up no is [protected]

Namaste
In NH4 in so many places main road as well as service roads are in bad conditions, very poor maintenance
I give some places where I usually travel

1. Nagamangalam
2. Ponnamakulapalle
3. Four roads
Toll being collected without lapses but no maintenance or repair work being done
On service road My Friend car went water and now it is in garage costing 1lakh rupees..only because of your improper maintenance of roads

Please speak to concern and make neat roads

Dear All,

I am stuck with Fastag Scam on Yamuna Expressway, Mathura Toll Plaza. Actually My issues is, A Toll person staff charged twice toll on Mathura Toll. One of the Toll receive as a Cash and another deduction from my Fastag Account. and all staff misguide and misbehave to my family person. I really disappointed with this situation.

Kindly take strict action on all staff members and i want back my refund for another payment toll charge to me by Mathura Toll Staff.

Dear Sir/ Madam,

Last night i took the Nelamagala Toll road to reach NICE road in Bangalore.

Despite the amount debiting from my FASTag the toll operator claimed there was insufficient balance and demanded I pay double the fees for the toll.

The incident occurred at around 8:37 pm

The toll Operator was distracted during the transaction and failed to follow up on verification despite requesting

Kindly look into the same

Harur to uthangarai highway (NH179A) the person named Antony and other officers are causing trouble, there is problem in measuring the road construction, measurement is taken only in our side road, there is no measurement taken in opposite road side, they are not giving correct explaination . Highway is concerned for both side road, why partiality for one side ?? Still we are living in outside town, why in this particular area occupying so much land ?the officer named Antony wants money to leave our property..I have audio proof also...I complained in MORTH 3 months before..they forward to devitional engineer...they are still not concerned about our problem ...Please give us correct explaination, Solve our problem .

I m submit local address printed registration certificate, electricity bill of owner and voter card for below 20 km area local pass
They return my document and say we consider only adhar card for local residency pass

I personly meat with toll manager arvind kumar [protected] he clearly reject nhai not accepted other than adhar card for local pass
When i ask for reply on mail or written on nhai lattehead they say him yeha bekar nhi betha or na hi hum mail use krte hai

Due to this i pay last 30 days to till date Rs 200 toll per day pls help
My mobile no [protected]
Up14ex1101

Work of NH-222 Ahmednagar Bypass Is in progress for which land was acquired according to land acquisition map created by Dy Superintendent LandRrecords, Ahmadnagar (Map no- ka/Bhumapan/Tatadi/Bhusampadan/Mo.Ra.No/95/2018/dates[protected]
Land acquisition boundaries were marked on land by NHAI fixing NHAI cement concrete poles (Image attached). We have NA land plot layout in Survey number 368/1 beside road and also we were suppose to start construction work on it, but due to covid situation we delayed the same.
In month of June 2021 Physically bypass development work started by NHAI. New demarcation poles were fitted, HT Electricity line extension work started at site. We noticed work is going through our land Which was having fencing compound and new poles are placed in our compounded area which was demolished. Immediately we took run to NHAI office and discussed about the work, Project head Mr. Diwan requested us to submitted written complaint to NHAI Office, we submit on date 30 .06 .2021. (copy attached). In that we requested them to verify ongoing work which is making encroachment in our land. Project Head Mr. Diwan replied that we work according to map given by land records. After continual follow up To NHAI, NHAI issued letter to Dy. Superintendent land records of ahmadnagar for getting land measurements done again of the same survey number in presence of both land record officer and NHAI officer.(letter copy attached)
On 13.10.2021 Survey was finally done in presence of NHAI officer Mr. Sayyed and Land Record officer Mr. Gade. Detailed map was issued by land records showing encroachment done by ongoing work and the Map of Acquisition. The detailed map and covering letter was handover to NHAI officer Mr. Diwan. Even after clarity given by land records regarding encroachment Mr. Diwan is not ready to accept facts. We are Harassed and getting avoided replies from NHAI officer Mr. Diwan.
We request you to kindly pay your valuable attention in this matter Due to which common people are getting harassed beyond limits.
We have totally faith on you, that you will go through deep of this matter and bring real Situation in front of all. We look forward for immediate action and Justice.
Thanking you

Hello,
As a resident of India first I would like to appreciate work of NHAI and Ministry of Road and transport,

My complaint is against Road contractor who is involved in construction of part of the NH161 going near my village named Sawarkheda, TQ. DIST : Hingoli, Maharashtra.

They have not provided us any optional route while constructing at above mentioned location which is causing blockage of the road to passengers of village,

I request you to please contact the contractor and ask them to provide optional Road for us as early as possible.

Thanking you

I m travel to satara to kolhapur on taswade toll plaza maharashtra. I have fastaag balance is also rs 331 but toll plaza system is not oparating properly and toll employees is charging mi double toll..and employees is behavior is harsh to mi..and employees are argru with mi..

I was charged 50 rs from duhai to meerut expressway on 6/11/21 at 11.07am, 16/11/21 at 9.13am, 25/11/21 at 10.20am while charges are 15 rs.

Nobody is there to hear complaint.
Amit kumar tyagi
UP14DL6698

This complaint against the toll between Mysore and Nanjangud. The road is completed on 2019, and from the collecting of toll fees has started. At present Yousufali toll agency has collecting the fee, but the roads are in worst condition, the roads are full of potholes, unscientific humps and patches. these are not at all caused by recent heavy rains but due to not maintaining the road condition properly. I request you to take necessary action against the agency who are all collecting fee with out road maintains.

Dear Sir,

We had made a travel via car from Bangalore to chitradurga on 21/11/2021 and returned back from chitradurga to BANGALORE on 25/11/2021.

The toll road was found full of potholes which has resulted in breakdown of vehicle, this toll roads mentioned below are paid user roads which has completely neglected safety norms this roads are night mare to travel or drive in night times no safety for travels, we would request you to take necessary action against such neglect toll authority, on complaining at toll plaza threatened to contact 1033, no complaint was taken by toll plaza authority.

Below mentioned toll roads are worst nd found full of potholes around 40 km stretch.

1. Karnataka Kulumapalya toll plaza & 115001 ( toll charges 20/- INR for car).

2. Karnataka chokkenahalli toll plaza & 115002 ( toll charges 20/- INR for car).

3. Karnataka karjeevanhally toll plaza & 17001 ( toll charges 85/- INR for car) one sided travel paid via fastag.

Above mentioned toll roads are used by people on paid basis no safety for travels is provide only potholes nd accidents, breakdown of cars are observed, no proper lighting facility across road is observed, I would request you to take necessary action against such neglect toll plaza authority

Thank you.

Sunil M.k

[protected].

[protected]@gmail.com

Hi
I am traveling from Dewas to Gwalior. After the Guna bypass toll, few kms away, there is a speed breaker and there was no sign board for it. On the left side road construction is going on. We were at a speed of 70+ km/hr and had to apply sudden breaks. This is risky. Please put appropriate sign boards.
Thanks

Dear Sir,

Recently we are passing from Angar Toll Gate,
But at the toll gate the scanner is not working properly and we are waiting from 20 to 25 min and when we ask to the Toll agent then they replied very angry and aggressively,
Also at this toll there are no primary servises are available like washroom and drinking water.