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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 115

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V
Vicky Talapady
Dec 5, 2021
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Respected
Sir/madam, This is to your kind information that, NHAI cafe which is running at Talapady tollgate Mangalore dakshina kannada karnataka are selling Gutkha, cigarattes, jardhas, and other unpacked foods to customers at their outlet when they don't have permission to do that. They are breaking the rules of Nhai authority .childerns are rushing to the outlet at late night for smoking cigarates and spoiling their health and don't go home.please look into the matter and and take action on concerned person.

Thanking you
Vani
Social worker mangalore
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    S
    Siddharth Mohankumar
    Dec 5, 2021
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    The stretch between attibele to hosur darga has so many potholes which can make the bike's front fork bend if it gets hit above 60kms. And moreover in the same stretch between the zuzuvadi flyover and rto checkpost, the road has pressed unevenly because of the lorry loads, which in turn is a risky spot for bikers again. Please do the needful
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      A
      Akshay Kv
      Dec 3, 2021
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      Address: Paliyakkara toll plaza, thrissur, kerala

      While travelling thought the toll my fastag showed black listed and they said my RFID tag don't have balance. But in my airtel application it's showing the balance. Even though they misbehave to us and ask us to go back. Finally we paid fine amount.
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        U
        Udhay1986
        from Jammu, Jammu and Kashmir
        Dec 3, 2021
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        Address: Jammu

        I m serving as Asstt Comdt in CRPF (Paramilitary).
        Everytime whenever I cross SARORE TOLL PLAZA, JAMMU, staff of toll plaza don't give recognition to my Paramilitary ICard and do misconduct that they will not give toll tax exemption.
        Further, staff of the SARORE TOLL PLAZA, JAMMU is very very unprofessional and everytime they do misconduct and argue .

        It becomes very very distressing and embarrassing situation and behaviour of the staff is very much annoying everytime.

        I have not faced such kind of problem at any other Toll Plaza throughout the country. They recognise and give the toll tax exemption with politeness and humbleness.
        It is my kind request to kindly remove the staff of SARORE TOLL PLAZA, JAMMU or they should be taught strictly how to behave with the paramilitary and defence personnel.

        Thank you.
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          V
          Viral Nathwani
          Dec 3, 2021
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          There are 2 tolls of ₹70 & ₹80 from khirai near Morbi to Bhuj. Heavy trucks ply on these highways but huge potholes make the journey terrible. There are potholes as close as 1 km from toll booth.
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            B
            Bharat Bhushan Bakshi
            from Bengaluru, Karnataka
            Dec 2, 2021
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            Excess amount of rupees 1200 from my fastag account ( bank:- idfc)

            Vehicle no. :- DL3CBJ6870
            Tag no. :- 3XXXBEC0
            Toll plaza :- ALEP MAIN PLAZA-21
            DATED:- 27/11/2021 07.44
            AMOUNT ILLEGALLY DEDUCTED :- RS 600

            VEHICLE NO. :- DL3CBJ6870
            TAG NO. :- 3XXXBEC0
            TOLL PLAZA:- ALEP MAIN PLAZ-290
            Dated:- 28/11/2021 04.01
            Amount illegally deducted :- rs 600

            Kindly refund the illegally deducted my excess amount immediately.
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              S
              Salam chaush
              from Jalna, Maharashtra
              Dec 2, 2021
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              Respected sir,
              i want to file a complaint for charging twice toll tax to me
              my vehicle no is MH-14-BJ-2432. I was coming from mumbai to nashik.
              first toll was taken by me at Arjunali toll plaza it is ok, but at second Ghoti toll it was again deducted my toll tax for same, so please refund my payments & take care that such not happen again .
              thanking you

              Salam chaush
              mob:-[[protected]]
              +2 photos
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                S
                Surya2021
                from Bhubaneswar, Odisha
                Dec 1, 2021
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                Address: Bhubaneswar , odisha

                NH 316 now getting traffic jam frequently due to encroachment by many shops and marriage mandaps, hotels which is creating problems for the public. More affected part is from Hitech chowk to lingipur chowk. Please look into the matter and go for expansion of NH316 on urgent basis or clearing out illegal encroachment
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                  S
                  santoshbhosaley
                  from Pune, Maharashtra
                  Dec 1, 2021
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                  Address: AFTER YC EXP.HIGHWAY IN PUNE

                  After yc exp.Highway, roads are scratched upto katraj which endanger to two wheeler, accident may be happened, pls look into matter as most urgent priority and save lifes.
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                    J
                    Jitendra Madarkar
                    from Ghumarwin, Himachal Pradesh
                    Dec 1, 2021
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                    Address: NH-53(NH-6) Dhargaon Dist- Bhandara, MH, 441904

                    I reside in Dhargaon (Tq. Dist-Bhandara, Maharashtra, 441904), and Nh-53 (former NH-6) passes through my village, covering around 800 meters. The NHAI provides a flyover with a 200-meter service road at one end of a village, but no service road for the remaining 600 meters. Many accidents happened as a result of the unavailability of a service road and a passage for crossing the NH-53 road. So, on behalf of my town's residents, I request that a service road be built for the town's redevelopment.
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                      A
                      Aaykay123
                      from Jammu tavi, Jammu and Kashmir
                      Nov 30, 2021
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                      Address: Bann Batehra Jammu

                      Wrong deduction of toll at bann toll plaza on 30.11.21 at 17.53 vehicle no JK02BN9817
                      VEHICLE AT HOME NOT CROSSING THE TOLL PLAZA CHECK CAMERS
                      OTHERWISE COMPLAINING TO Central Ministery of Highways
                      contact no -[protected]
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                        R
                        Nov 30, 2021
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                        Address: 7/15/29 janaura faizabad

                        Dear Sir,
                        Mai apne bhaiyon ke sath[protected] mera gaadi number UP42AH2042 hai aur mai ruduali jaa rha tha shaadi me to mai jab raunahi toll plaza par pahucha to wha toll me bta rha tha low balance balki mere wallet me 475 rs they maine kha q ni kat rha hai wo kaahey mujhe ni pata aapko double charge dena padega mai baar baar request karta rha par wo ni maane unhone double charge katne ke liye zidd pakad li maine kha aap apne supervisor ko bulaye y current duty incharge ko par usne ni suni phir hum apni gaadi wahi chod ke office tak gaye to wha baithe officer ne humse batmeeji se baat ki kaha aapko dena padega mai kuch ni janta maine reason pucha to kaha mai ni janta aapko gaadi le jani hai to aap double charge katwa do maine usse kaha technical issues isme meri kya fault hai aap resolve karo usne kaha mai ni janta aapko gaadi le jaani hai to double charge dena hi padega bs aur itna keh kar wo upar jaane laga maine kaha aap kisi airtel wale ladke se puch ke bta do to usne insult karte huye kaha ki wo aapka kaam hai mera kaam ni hai
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                          A
                          APS_TVL
                          Nov 30, 2021
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                          Stray animals seen on the National Highway between Tirunelveli to Salem, which pose a high risk to drive (especially on the faster lanes.

                          Especially after the rain (November 2021), when the divider is full of green grasses, could see lots of cows grazing in the divider area and also stray dogs, which pose a heavy risk while driving.
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                            V
                            Vikram poria
                            Nov 29, 2021
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                            NH148B is broken in mahendragarh district (haryana) and has not been repaired or reconstructed from last many years. We have to pass through a cloud of dirt every day due to it's poor condition. Many heavy vehicles broke down and fave severe accidents. Some news papers also highlighted this but no action taken.
                            +8 photos
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                              V
                              Vishu3
                              Nov 29, 2021
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                              Road is not levelled. Due to this car used to jump ... Holes are patched up in the very improper way which is again creating mess.. while returning from DADRI to Aligarh road is still incomplete.
                              Toll is too much irrespective of road quality..
                              For more knowledge about road one team must take a ride from Aligarh to DADRI & vice versa.
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                                A
                                anup7127
                                from Barhi, Jharkhand
                                Nov 29, 2021
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                                Address: Rasoiya Dhamna , Barhi ,Hazaribagh

                                Dear Sir
                                kindly provide the relief for school bus as our School is just located in the proximity of the toll tax around 500 meter and our buses carry children's from the local villages
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                                  B
                                  Bhanu Kumar Pabri
                                  from New Delhi, Delhi
                                  Nov 28, 2021
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                                  Respected Sir /Ma’am,

                                  This is to bring to your notice that, today at 7:02 p.m., I recharged my fastag account of car bearing no. DL 3C AL 5634 through National Highway Authority of India(NHAI) official app of Rs. 9, 117/- by mistake, as I'm a senior citizen not having a sufficient understanding of smartphones.

                                  Kindly, refund the amount of Rs. 9, 117/- which I've added to my fastag account by mistake because of not having sufficient knowledge.

                                  Hoping to get a positive response from you soon as I'm a retired government servant and my only means of livelihood is my pension.

                                  Yours sincerely,
                                  Bhanu Kumar Pabri
                                  Mob:[protected]
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                                    H
                                    harshvardhan pabri
                                    Nov 28, 2021
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                                    Respected Sir /Ma’am,

                                    This is to bring to your notice that, today at 7:02 p.m., I recharged my fastag account of car bearing no. DL 3C AL 5634 through National Highway Authority of India(NHAI) official app of Rs. 9, 117/- by mistake, as I'm a senior citizen not having a sufficient understanding of smartphones.

                                    Kindly, refund the amount of Rs. 9, 117/- which I've added to my fastag account by mistake because of not having sufficient knowledge.

                                    Hoping to get a positive response from you soon as I'm a retired government servant and my only means of livelihood is my pension.

                                    Yours sincerely,
                                    Bhanu Kumar Pabri
                                    Mob:[protected]
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                                      R
                                      RashmiSwamy
                                      Nov 28, 2021
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                                      Address: [email protected]

                                      Dear Sir,
                                      The NH4 stretch for 10 kms (approx), after Kyathsandra towards Pune has got multiple pot holes and has made the stretch horrible to traveller's. Please check and needs your attention.
                                      Thanku for building safe National Highway for us.
                                      Regards
                                      Rashmi
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                                        A
                                        adv Mangesh pagedar
                                        Nov 28, 2021
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                                        Address: Khed shivapur toll plaza satara pune road

                                        Dated 21/12/2021 me and my wife and children we r going to ketkawale for loard balaji darshan ( I am staying at sadashiv peth, pune) while coming by toll plaza of khed shivapur I put my vehicle on local lane and when my vehicle come the person in charge doesn't allow me to go with out toll I frequently request him that my vechile no is MH 15 DM 5402 but recently I have passed it by pune RTO for him I am showing all the things but still he doesn't allow me to go ahead Finally he charge 200 Rs from me while in discussion he misbehaving with me my all family members and children getting affrid from all these things, I am a well practioner Advocate from 18 years I told I show my icard but still me mis behave even though my vehicle is pune passing but he charge 200 Rs too from me so I have to lodge complaint against all these things, expected that the concern person may be punished and I shall get my 200 Rs back, wait ing from your reply. My mobile no is [protected] and my what up no is [protected]
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