National Highways Authority of India [NHAI] Complaints & Reviews

Road road between Devri and Rajnandgaon is in very bad shape needs urgent repair NH 53...

I had complain on helpline no. Of nhai they talked to athority of toll plaza after waiting for an hour toll plaza man threatened driver to pay for toll in cash they even tell you have to pay tol or you will not crozz the toll as per rule after a wait or 10sec toll should be free driver has low cash vehicle no. RJ07GB9129 TOLL PLAZA jajora ka kheda (chitorgarh) I want to take an against then...

Date of Incident: Oct 21, 2021
Place: Kappalur toll plaza, Madurai
Time: 18:59
Description: I was waiting for more than 5 minutes on fastag lane and still got charged. even after asking the staff that i cannot pay since the waiting period is more than 3 minutes. they were arguing that I should pay. They had poor way a treating the people behaving like bullies surrounding the car and shouting. I was asking for clarification...

Rs 145 /- amount was already deducted at laling toll plaza & Same amount of rupees 145/- was deducted at chandwad toll plaza, which is mandatory to be paid at only in1 toll plaza of the two....

I traveled from Jammu to Samba and back by my car No. JK-02BP7174 on 31.01.2021. Toll has been debited from my Fastag account on 10.02.2021 twice i e Rs.70+35 and again 70+35. Please refund me excess amount of Rs.105/-
Thanks...

This is to inform you and your organization my name is Sonu Sharma, on 17.10.2021 I am at the Rrinagar NH2 with my vehicle (DL8CS5559) with my family. that time my FasTag had an issue but i din"t know that this was not my fault but the toll plaza guy did miss behave with me and my family and use dirty and abusing language with us and take the double charges of the toll plaza.

I am very humble request you to and your esteemed...

Recently rumble strips are constructed in NH 66 from Ramanattukara to Kuttippuram. The strips are in unscientific height and width, causes vehicles to move only below 10 km speed for smooth ride. National highways are meant for easy travel, but three sets of rumble strips causes severe damages to passengers in vehicles including AMBULANCES, and suspension of vehicles, if travel above a speed of 20. Modification of the strips needed for easy...

The street lights on National Highways in Kundapura, Koteshwara (Pin code 575622) on NH-66 constructed and maintained by Navayuga Construction is not functional at all. This is creating troubles to wait for the buses during night time. Also, causing the accidents on fly over.

Though the Fly over in Kundapura was opened few months ago, street lights are not yet functional.

Kindly help to resolve this...

On bareilly to bharei road a toll plaza not issuing monthly pass saying that aadhar card is not vaild documents for issuing monthly pass also denied to issue monthly pass.my residents within 20 km from toll plaza...

There are lot of water seepage from the unfinished canal (Part of Flyover construction) that get into my house compound through underground sand. Even though I had raised my house area by putting gravel, Water keep coming in at faster speed. This could cause complete water logging inside the house compound in no time. I was told that the overflowing water from the adjacent lake is pumped into across the street that eventually fills the incomplete...

Road condition for NH4 highway especially between Pune to Kolhapur is at worst condition which may lead in vehicle damage and road accidents....

On nh9 near ding towards sirsa service lane damaged by hp petrol pump name sardar fuel, which is illegal cut. It will we cause a major accident and not followed by nhai guideline. Please take naccary action immideately ....

Dear Sir/Madam,

While travelling towards Salem (in Coimbatore-Salem Highway), we got charged twice (Rs: 65/-) at Vaiguntham Toll Plaza on 17th October at 11:30 AM. Can you please help refund the amount (Rs: 65/-) which was charged extra?

Thank you,
Regards,
Tanveer...

My car is accident dated on 17/10/2021 at near hanuman nagar police thana debli bhilwada rajasthan .
i carry my car by krain and took toll tax as laggage
please clarify it
contact detail :- BALBEER SINGH
MOB. NO. [protected]...

We have AXIS Bank Fastag card for our Vehicle no RJ14 UC 6738, we travelled from Jaipur to Udaipur on Oct 15, 2021 and at all toll plazas Fastag worked properly. During our travel back from Udaipur to Jaipur on 17 Oct 2021, till afternoon the fastag was working properly but on Raipur toll plaza on Jodhpur-Jaipur Highway this fast tag was read as backlisted . We checked status of our Fastag, it was active and had sufficient balance also ....

Debited two times for one journey as detailed below from acc 34161FA[protected]A0 at pampampallam toll plaza.

While traveling towards Coimbatore from Palakkad, sensors not recognised my fastag and asked me to pay double though there is sufficient balance, but deducted the charge from my account. For recharging revered the vehicle, recharged and moved second time. At that time also debited the amount. Two times debited.br...

We are returning from madurai to Trichy in my own car TN68Z7133 while entering Trichy the toll plaza the people won’t react good treating they told I m not having balance in my fastag I showed to them but they treat me like a dog they closed the counter and went away by blocking my car with steel Gaurd’s I felt bad And I gave reply in same manner that I removed the steel Gaurd and went away without paying....

NH 27 Thara Fly Over BK Gujarat
There is a wrong side traffic on flyover. And also there are some improper diversions made by people must be blocked on flyover....

Debited two times for one journey as detailed below from acc 34161FA[protected]A0 at pampampallam toll plaza.

While traveling towards Coimbatore from Palakkad, sensors not recognised my fastag and asked me to pay double though there is sufficient balance, but deducted the charge from my account. For recharging revered the vehicle, recharged and moved second time. At that time also debited the amount. Two times debited.br...

Journey From Haldwani to Dehradun
Fast Tag Ac [protected]
Client id : B0101922
Vehicle No.Uk04S0979
Toll Plaza Name: Lachiwal Toll Plaza
Rs.85 deducted from fast tag with Tag Id 34161FA[protected]E20
Bar code : [protected]
Transaction I'd 001000211018200306484 Date: 18Oct2021 at 20:02:30

At the same time Rs.170 demanded and taken in cash by toll person by saying insufficient...