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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 132

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G
gaikwadsanjayb
from Delhi, Delhi
Sep 22, 2021
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Address: Rahata shirdi

The Nagar Manmad highway is worst in position to transporter vehicle
The digs are too much and too dip to drive LMV. Accident frequency is much and deadly one to drive.
Pls do inten and repair immediately
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    H
    hirpavan
    from Ahmedabad, Gujarat
    Sep 21, 2021
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    Address: Over Sabarmati river between towards Apollo circle Gandhinagar to nana chiloda Ahmedabad gujarat nh8, Ahmedabad, Gujarat

    Hello,

    Location : bridge between Apollo circle Gandhinagar to near nana chiloda over Sabarmati bridge road is very pathetic. I have daily updown from Gandhinagar to Ahmedabad. This over bridge road recently develops and after within 6 month it broken And it’s in very bad condition no car and bike can ride on it. Please check and resolute that bridge roads.
    +1 photos
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      schamp0007
      Sep 21, 2021
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      Address: H no 70, Ganga Vihar Colony, opposite little wonder school, Gram Kaulagarh, Dehradun

      This is to bring your kind notice that I usually use the route from Dehradun to Nainital. The Toll road starts from Lachiwala after passing the toll point the road condition is not good because of lots of bumps on the route we cant drive properly. Every time when i pass through the toll point they charge Rs. 85/-.
      This is very frustrating that after paying toll on my every journey the toll road condition is becoming pathetic.
      The bridges are not even you cant go evenly through them .
      Between my route towards Dehradun to Nainital I pay Rs. 160/- onside and for both side it becomes Rs.320/-.
      Paying is not a big deal but if I cannot go smoothly after paying this amount it is very big issue for me.

      I request you to kindly go through my genuine complaint i will be very thankful to you
      Thanking you
      Regards
      Shashank Srivastava
      Mob no - [protected]
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        A
        ananddeo
        from THANE, Maharashtra
        Sep 21, 2021
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        Address: www.nhai.org

        My account is debited with Rs. 183 on[protected] to my fastag linked to my Vehicle No MH04FF0188. This debit is for trip no [protected] dtd[protected]. But actually on the same date Rs 46/- was already debited to my account at Shedung Toll Plaza, Khopoli. At the same time due to some error Rs. 46/- was also collected in cash. But I do not have the cash paid receipt. There was no dispute. Still Rs. 183/- is debited with the reason dispute on trip. Please check the same and reverse the amount of Rs. 183/-. Amount was debited to my ICICI Bank Fastag ID 11765978
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          Shuguftajan
          from Anantnag, Jammu and Kashmir
          Sep 21, 2021
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          Heavy traffic jamming due to breakage of bridge at Banihal toll plaza. Takes more than expected time to reach the destination.
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            A
            Anshulpare
            Sep 21, 2021
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            Address: Main road housing board hoshangabad
            Website: NHAI

            Res NHAI Central Minister,
            Today I am pass NH- 46( old NH-12) Vishankheda Toll plaza, This toll started 14/09/2021 but Highway is completed 65%.
            That is not good by NHAI. This toll person is not hve proper fast tag machine scanner. He said your fast tag is block, but I my fast tag is working, toll plaza person charges double amount charge 70rs by me. So sir Nitin Gadhgari Ji i am really fan your work, but NHAI & Toll plaza work is not good that time, this person behave like GUNDA type. I am with my family two female person in cara one child & he said me bad words. This really very bad on your Department & this toll company. I am really upset if I am paid money but hus behaviour is so bad. If you do something please do, otherwise that was happen and happen to every people.
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              B
              bhaldaim
              from Pune, Maharashtra
              Sep 21, 2021
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              When my vehicle MH-12-QF-5218 passed through Khed-Shivapur toll plaza on 18 Sep 2021, 11:42AM Initially INR 100 were deducted at the toll plaza near Pune, Maharashtra through linked paytm account with TxnId:[protected].

              Again, when my vehicle MH-12-QF-5218 passed through Khed-Shivapur toll plaza on 20 Sep 2021, 07:07AM Initially INR 100 were deducted at the toll plaza near Pune, Maharashtra through linked paytm account with TxnId:[protected].

              Kindly refund this INR 200 to my account, as there is no Toll for MH12 vehicles here.
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                V
                venkiallur
                Sep 21, 2021
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                Address: 1/1A WEST STREET,ALLUR POST

                Dear sir

                i have already sent below mention complaint i track the complaint resolved show marking

                how did my complaint resolved please send any detail my complaint resolved any letter any email sir

                National Highways Authority of India [NHAI]
                [Resolved] National Highways Authority Of India [NHAI] — Warning text regarding
                V
                venkiallur
                Sep 7, 2021

                THIRUVENGADAM
                1/1A, WEST STREET
                ALLUR POST
                ALLUR TRICHY
                [protected]@yahoo.com

                Accidents often occur on national highways,

                Most of the roads have been widened.

                Road widening is not just about going fast
                In order to realize that to go without congestion.

                Road widening is not to go fast but to go without congestion
                That the phrase should match

                This text should be posted on all toll booths in the respective state language

                This text should appear on every toll booth receipt
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                  Nimra Majid
                  Sep 21, 2021
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                  PATHETIC TRAFFIC CONDITION NH-44

                  Heavy traffic jam, permission of traffic on one lane of highway my journey took 8 hours more. Request you to kindly make highway and Quazikund baniyal tunnel work early. It was mistake to go through new tunnel as journey time in jawahar tunnel is less when compared to new tunnel which do not charge any toll tax. Help us.
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                    W
                    wasim bashir
                    Sep 21, 2021
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                    TRAFFIC JAM BANIYAL HIGHWAY
                    SIR,
                    I travelled to Jammu through newly made quazikund- baniyal tunnel Nation al Highway 44, but got struck in heavy traffic jam because of some single traffic movement and maintenance work in tunnel. I have paid the toll tax, but the services provided are not par. In tunnel cables are lying in open, on one lane traffic movement is there. Please resolve the issue for easy travel.
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                      A
                      Aarti dalal 001
                      Sep 21, 2021
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                      Address: NH-19 area near seekri and piyala

                      Due to negligence of road authority there have been continuously increasing pitholes on the under pass of seekri highway.
                      The depth of pitholes is that deep even some times trucks and dumphers are also in the condition that they will fall down on other vehicles. Its next to imposible for 2-whellers to cross that area. If you cross that area safely that just mean same as winning the war. I am filling this complaint because j am a regular user of the road and even the road connecting piyala and seekri is so dangerous that i have myslef got accident and broken my 4 teeth because of the bad condition of the road... and many accidents take place due to these conditions of road.. I hope you will look into the matter..

                      Yours sincerely
                      Aarti
                      [protected]
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                        M
                        from Haldwani, Uttarakhand
                        Sep 21, 2021
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                        I have crossed purankhedi toll plaza on 15.09.2021 and this toll authority charged twice at same time. What's rule ?? UP80EU0070
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                          arjun dsouza
                          Sep 20, 2021
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                          Was charged a toll fee when I did not cross this toll, have attached the message of toll deduction
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                            Kuldeep Deore
                            Sep 20, 2021
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                            Address: Wockheardt hospital.nashik, Maharashtra

                            Pathetic path holes on national highway Nashik Mumbai leading toi accidents.

                            Toll naka not repairing holes on road
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                              sandip dusane
                              Sep 20, 2021
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                              Address: 9960241171

                              Very bad condition of Nashik Mumbai High way. Afte paying toll it feels very bad, for what We are paying money.
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                                csdein
                                from Kolkata, West Bengal
                                Sep 20, 2021
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                                Address: 68 Kabi sukanta Sarani, Kolkata-700085

                                We are now passing through NH2 via Dn Lane roads. The condition of road is in horrible state. Every possibility to meet an accident. How NH authority is not taking immediate actions to repair the badly affected zones. An immediate action is requested otherwise a consumer court case will be lodged aginst.
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                                  Janlateef
                                  from Anantnag, Jammu and Kashmir
                                  Sep 20, 2021
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                                  Huge traffic jamming at Qazigund Banihal tunnel due to breakage of flyover. Cannot reach our destination on time sometimes it takes 3 to 4 hours to cross the tunnel.
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                                    ClutchIT FFS
                                    Sep 20, 2021
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                                    Address: 13,Hakimpara,Siliguri,West Bengal

                                    The toll gate on Laxmipur(18th mile), Malda has been charging double (INR 120) even on fasttag when the actual price of it is INR 60.This has been going for quite a while and it's not known why are we being charged more than what's mentioned.
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                                      svbhamre
                                      Sep 20, 2021
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                                      Address: PIU Dhule, RO Nagpur

                                      Songir toll plaza in Maharashtra is wrongly constructed and is charging vehicles which are not using highway and are going to near by villages using service road. Eg. Vehicles going towards Shahada use service road and not the highway. The service road is also in a pathetic condition.

                                      The toll both is wrongly located so that they can charge vehicles which are not uaing the highway.
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                                        vsamkaria
                                        from Delhi, Delhi
                                        Sep 20, 2021
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                                        Address: Srinagar toll plaza 062001

                                        Srinagar toll plaza 062001
                                        Charges 110 toll when queue was around 200 metres on 19 Sep around 0434 PM.
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