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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 132

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A
amaraharish
from Nellore, Andhra Pradesh
Sep 24, 2021
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Address: Nellore

I had travelled from Nellore to Naidupeta on 21st, 22nd 23rd & 24th September. On both journeys that is forward & return journey NHAI charged full toll of Rs. 45 Bhudanam toll plaza & Rs. 30 at Nellore Toll plaza. As my return journey completed with in 12 hours where iam eligible for 50% concession. But at toll plaza debited full fee.
Please file an complaint & return the fee charged extra
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    R
    Raja582
    from Bengaluru, Karnataka
    Sep 24, 2021
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    Address: Hoskote

    My transaction on toll to and fro is charged in excess usually it is Rs.20/- for one way and on return before 24 hrs it is Rs.10 however, on return within 7hrs Rs.20 has been charged. transaction details are as follows:
    Hoskote Toll plaza toll transaction ID at 9:16 AM is[protected] for vehicle no. KA53MC0095 and transaction ID at 3:41 PM is[protected]. Please refund excess of Rs.10/-charged.
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      P
      Prabodh Chandol
      from Delhi, Delhi
      Sep 23, 2021
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      Address: Chhapar

      Sir
      I visited Uttarakhand on 05.09.2021 and passed through toll located at Chhapar at 3.25 p.m., when I checked the details on my fast fag, I found that the Rs.95/- has been deducted from my account. When I came back from Uttarakhand on 07.09.2021 at 4.43 p.m.I found that Rs.50/- has been deducted. When I enquired I came to know that Rs.50/- is charged at Chhapar as toll tax.
      Kindly look into the matter take action against the defaulters and inform me the action taken in the matter.
      I also request you to refund the excess amount deducted from the fast tag of my vehicle no. DL 5CK 3408 on 05.09.2021 at 3.25 p.m.
      Kindly also inform me if you have any clarification in the matter.
      Prabodh Raj Chandol
      Mobile [protected]
      Fastag ID 34161FA820328E400A00FDAO
      Vehicle DL5CK3408
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        S
        Sep 23, 2021
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        Address: સરાર તા. જી. વડોદરા

        આથી હું સિંધી ફકીરમહંમદ ઇસ્માઇલ રહે. સરાર તા. જી. વડોદરાના તે આ ફરિયાદ કરી જણાવું છું કે પોર હાઇવે વાળા રસ્તા પાસે કેટલીક દુકાનો આવેલી છે જે દુકાનોમાં તમામ પ્રકારની ચીજ વસ્તુઓ મળે છે જેના કારણે હાઇવે ઉપરથી નીચે આવતી કેટલીક ગાડીઓ અડચણરૂપ ગેરકાયદેસર રીતે રસ્તા ઉપર ઉભી રાખે છે જેના પરિણામે કેટલાક રાહદારીઓને વાહન લઈ જવા તથા લાવવામાં ઘણી મુશ્કેલીઓનો સામનો કરવો પડે છે તેમજ ઘણીવાર તો ટ્રાફિક જામ થઈ જાય છે જેના પરિણામે કેટલીક વાર તો અકસ્માત પણ સર્જાય છે જેથી આ ફરિયાદ આપી આપ સાહેબશ્રીને જણાવવાનું કે આ સમસ્યાનો નિકાલ વહેલાં વહેલી તકે થાય એટલે અમારી અરજ છે.
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          D
          Divs22
          from Lucknow, Uttar Pradesh
          Sep 23, 2021
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          Address: Lucknow

          Please look into the matter. You people charged toll for lucknow to kanpur. The road is very pathetic and poor full of holes.Even the road is not in the condition to walk. Why you people charged toll for that.firsly maintain that road then after collect toll.
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            Address: LAKVIN Sankranti Residency, 108, Reflex Layout 2nd Cross, Uttarahalli Kengeri main Road, Beside JSSATE Boys Hostel, Srinivasapura, Bangalore 560060

            Dear NHAI,
            I am regular traveler from Bangalore to Shimoga (Karnataka) using NH47 and then NH369. It would take less time to reach Chitradurga using NH47. But Once I cross NH47 to NH369, then to complete 100KMS, it will take more time and the condition of road is very bad. I would request NHAI to repair NH369 from Chitradurga till Shimoga. The road from Chennagiri till Shimoga is in worst conditioin. I think the road standard is not...
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            T
            Tahleem Rather
            from Anantnag, Jammu and Kashmir
            Sep 23, 2021
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            Address: National Highways Authority of India [NHAI]

            I am complaining about the excess charges that the NH authority is collecting at Quazigund Tool Plaza which breaks the back of poor people .
            Also the dilapidated condition of Banihal flyover leads to time and again traffic jams which tells upon the quality of necessitous fruits and vegetables .
            The concerning authority is humbly informed to look into the matter .
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              V
              Viren Javia
              Sep 23, 2021
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              Date if Incident - 22.09.2021
              Vehicle Number - GJ14E0603
              Mobile Number - [protected]

              Lane was showing GREEN light so I entered in that LANE but TOLL BARRIER did not open AUTOMATICALLY.

              Unethical Behaviour was shown and they asked to REVERSE the CAR and didn't allow to pass through even though it was their mistake.
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                S
                Sambhaji chavhan
                Sep 23, 2021
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                Address: Hatnur tol plaza At kannad Aurngabad

                The public toilet at Toll Naka is in a dilapidated condition.It is completely dirty and harmful to health and closed.Immediate action should be taken by asking the concerned officer
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                  J
                  Jaiganesh LM
                  Sep 23, 2021
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                  Address: Chennai

                  Hello Team,

                  Kambam to kuddalore national highway having one speed breaker without reflection paint because of it often accidents are happening kindly take immediate action to resolve it.

                  Thank you
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                    B
                    brahm prakash singh rajpoot
                    Sep 22, 2021
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                    Hello sir my name is brahm prakash singh I'm posting in panna tiger reserve witch is located panna, chatarpur, damoh dist of mp but tha toll plaza of NH 39 is situated at panna Nation park boundaries so my govt vehicle MP 02 Av so govt vehicle is not fast tag but your toll plaza employees os bad behavior
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                      S
                      Santosh chordiya
                      Sep 22, 2021
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                      Sir we are paying toll tax for smooth road experience but toll from chandwad to Dhule was taken full toll from vehicle but no one could drive more than 2 to 3 min continue for smooth drive
                      Such a third class quality of road made by bogus contractor
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                        M
                        Maajid Akhtar
                        Sep 22, 2021
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                        Address: RAMGANJ MANDI, Kota, Rajasthan

                        Sir
                        on the night of 21 September 21 and 22 September 21, I came to Jhalawar from Indore via Maksi Beawar. Around at midnight 2:35 AM we reached Methoonh Toll Plaza Iklera NH12.
                        At that time the balance in my fastag became low. Then I asked for the cash lane on the toll, then at that time only one lane was started on the toll and the cash lane was closed. There he asked for ₹ 100 from me. Whereas the car charges there are ₹ 45. When I told him to charges, he started threatening me and said that hundred rupees will be taken, otherwise go back.
                        Then I charged my Fastag there and then after that they noted down my car number etc., and threatened me. After getting the balance at 2.48 AM at mid night in fastag, then I go from there.
                        Sir my car registration no. Is RJ33CA3557
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                          P
                          pramvanshi
                          Sep 22, 2021
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                          Respected sir/madam i dr prashant ramvanshi submits the complaint against fekari infrastructure pvt ltd, fekari tal.Bhusaval dist. Jalgaon, maharastra. That the toll plaza is collecting toll for no reason as the nearby toll situated at nashirabad, jalgaon is within 20 kms range and the over bridge for which the said toll is collected by fekari infrastructure comes under the work of nashirabad toll hence requesting to cancel the toll plaza at fekari as the time limit has also been elapsed for collecting toll
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                            G
                            gaikwadsanjayb
                            from Delhi, Delhi
                            Sep 22, 2021
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                            Address: Rahata shirdi

                            The Nagar Manmad highway is worst in position to transporter vehicle
                            The digs are too much and too dip to drive LMV. Accident frequency is much and deadly one to drive.
                            Pls do inten and repair immediately
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                              H
                              hirpavan
                              from Ahmedabad, Gujarat
                              Sep 21, 2021
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                              Address: Over Sabarmati river between towards Apollo circle Gandhinagar to nana chiloda Ahmedabad gujarat nh8, Ahmedabad, Gujarat

                              Hello,

                              Location : bridge between Apollo circle Gandhinagar to near nana chiloda over Sabarmati bridge road is very pathetic. I have daily updown from Gandhinagar to Ahmedabad. This over bridge road recently develops and after within 6 month it broken And it’s in very bad condition no car and bike can ride on it. Please check and resolute that bridge roads.
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                                S
                                schamp0007
                                Sep 21, 2021
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                                Address: H no 70, Ganga Vihar Colony, opposite little wonder school, Gram Kaulagarh, Dehradun

                                This is to bring your kind notice that I usually use the route from Dehradun to Nainital. The Toll road starts from Lachiwala after passing the toll point the road condition is not good because of lots of bumps on the route we cant drive properly. Every time when i pass through the toll point they charge Rs. 85/-.
                                This is very frustrating that after paying toll on my every journey the toll road condition is becoming pathetic.
                                The bridges are not even you cant go evenly through them .
                                Between my route towards Dehradun to Nainital I pay Rs. 160/- onside and for both side it becomes Rs.320/-.
                                Paying is not a big deal but if I cannot go smoothly after paying this amount it is very big issue for me.

                                I request you to kindly go through my genuine complaint i will be very thankful to you
                                Thanking you
                                Regards
                                Shashank Srivastava
                                Mob no - [protected]
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                                  A
                                  ananddeo
                                  from THANE, Maharashtra
                                  Sep 21, 2021
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                                  Address: www.nhai.org

                                  My account is debited with Rs. 183 on[protected] to my fastag linked to my Vehicle No MH04FF0188. This debit is for trip no [protected] dtd[protected]. But actually on the same date Rs 46/- was already debited to my account at Shedung Toll Plaza, Khopoli. At the same time due to some error Rs. 46/- was also collected in cash. But I do not have the cash paid receipt. There was no dispute. Still Rs. 183/- is debited with the reason dispute on trip. Please check the same and reverse the amount of Rs. 183/-. Amount was debited to my ICICI Bank Fastag ID 11765978
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                                    Shuguftajan
                                    from Anantnag, Jammu and Kashmir
                                    Sep 21, 2021
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                                    Heavy traffic jamming due to breakage of bridge at Banihal toll plaza. Takes more than expected time to reach the destination.
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                                      A
                                      Anshulpare
                                      Sep 21, 2021
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                                      Address: Main road housing board hoshangabad
                                      Website: NHAI

                                      Res NHAI Central Minister,
                                      Today I am pass NH- 46( old NH-12) Vishankheda Toll plaza, This toll started 14/09/2021 but Highway is completed 65%.
                                      That is not good by NHAI. This toll person is not hve proper fast tag machine scanner. He said your fast tag is block, but I my fast tag is working, toll plaza person charges double amount charge 70rs by me. So sir Nitin Gadhgari Ji i am really fan your work, but NHAI & Toll plaza work is not good that time, this person behave like GUNDA type. I am with my family two female person in cara one child & he said me bad words. This really very bad on your Department & this toll company. I am really upset if I am paid money but hus behaviour is so bad. If you do something please do, otherwise that was happen and happen to every people.
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