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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Jul 25, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 141

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K
Khangar Patel
Sep 8, 2021
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On sep 6, 2021
The extra amount has been debited from my fastag account linked to my vehicle no RJ39GA1988 when I was returned from DOLI toll plaza NH 25
For both time the amount was deducted was rupees 110 while the legal charge is rupees 60 for return journey in 24 hours.
Below are the details
Issuer Debit Transaction for toll fare - 721630896121598874321P - 330078 - Doli toll plaza 110.00
06/09/2021 14:04
Issuer Debit Transaction for toll fare - 721630917242236427381P - 330078 - Doli toll plaza 110.00

Also attached the screenshot
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    rahul27deshmukh
    Sep 7, 2021
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    While going to khed shivapur MIDC for company visit, my vehicle is MH12 RK-8404 pune passing, still why 100rs deducted from fasttag account at Khed shivapur toll plaza on 25th Aug 10.47am. Thanks.
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      R
      rajmethi
      Sep 7, 2021
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      Address: Rajadhok Toll Plaza, gra - Jaipur Rd, near Doodli and Rajadhok, Doodhli, Rajasthan 303301

      Sir,
      Please find enclosed herewith the Toll tax receipt which was illegally levied. The details are as under:
      Transaction Id :[protected]
      TC ID : RTC050
      Toll : Rajadhok, Jaipur
      Date of Journey : 24.04.2021
      Vehicle No. RJ14VC0691
      It is requested to look into the matter and refund the levied amount ₹ 130 unauthorised way on the name of your fastag is not being scanned.

      Regads
      Dr. Rajesh Methi
      [protected]
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        D
        Deepsikha160680
        Sep 7, 2021
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        Address: MAHARASTRA khed shivapur toll plaza

        Dear sir
        My fastag card linked vehicle no OR 14 W 2653 ICICI Bank FASTag linked vehicle no. OR14W2653 had been debited charges manytimes for toll charges with trip number[protected] at khed Shivapur Toll Plaza on[protected].
        Several times these false charges has done . MY VEHICLE NOT CROSS THAT TILL PLAZA DUE TO MY STATE IS ODISHA NOT MAHARASTRA

        KINDLY SOLVE MY PROBLEM
        AND RETURN MY MONEY TO MY FASTAGE ACCOUNT
        DEEPAK KUMAR MOHAPATRA
        [protected]
        [protected]@gmail.com
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          V
          Vratraj joshi
          from Bardoli, Gujarat
          Sep 7, 2021
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          I was at home on 06 september 2021. Though tolltax was deducted for the car GJ19AF1707 at Dhanukodi toll booth
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            V
            venkiallur
            Sep 7, 2021
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            Resolved

            Address: 1/1A WEST STREET,ALLUR POST trichy

            THIRUVENGADAM
            1/1A, WEST STREET
            ALLUR POST
            ALLUR TRICHY
            [protected]@yahoo.com

            Accidents often occur on national highways,

            Most of the roads have been widened.

            Road widening is not just about going fast
            In order to realize that to go without congestion.

            Road widening is not to go fast but to go without congestion
            That the phrase should match

            This text should be posted on all toll booths in the respective state language

            This text should appear on every toll booth receipt
            Sep 18, 2021
            Complaint marked as Resolved 
            no action for my complaint please advise
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              P
              [email protected]
              from Delhi, Delhi
              Sep 6, 2021
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              Address: Khed shivapur

              My vehicle belong to pune maharashtra and khed shivapur toal is free for me but every time amount debit from my account without showing my fastag
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                S
                S S Baghel
                Sep 6, 2021
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                Address: Toll Plaza at village Kherwasani tahsil Maihar Dist Satna M.P.

                I got a message as belpw
                Paytm wallet with Rs. 240.0 for vehicle class mismatch/incorrect toll fare dispute raised by toll plaza. This dispute was for your FASTag toll transaction 0010012108231138173252 on on 23 Aug 2021, 10:29 AM at Kherwasani against your vehicle = MP20CF0050.

                I have car number MP20CF0050. it should be charged with Rs. 100 only
                and actually the have charged 100+240 total 340
                i should be refunded Rs 240
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                  S
                  Sharmila Sharmi Sharmi
                  Sep 6, 2021
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                  Address: NH 79 caddaloore Main Road, Nadar Street , Vaithiyagoundanputhur , kirushnapuram, Pethanaickenpalayam T.K, Salem D.T,636115

                  Dear Sir

                  Tamil Nadu, Salem to Ulundhurepettai National Highway section Valappady Nearly Vaithiyagouandanpudur Location, Valli w/o Raman house,

                  He lives and erected home in the National Highway boundry side, So nearly People humbly request that his house be removed.If not, we will build home and erected commercial store also in the National Highway boundry side, Please find the issue and rectify immediately .

                  One more question, he Told No one can do anything for us So nothing can be done, Remove if you possible.

                  Thanks Regards and support

                  Vaithiyagoundanputhur village People
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                    V
                    VikramsinghA
                    Sep 6, 2021
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                    4299573
                    NHAI complain number

                    4252078
                    NHAI complain number

                    Incident on national highway NHAI say sorry and refuse to regd. Complain why mcd toll plaza also not reply its national highway already mail send to Mr nitin gadakri ji
                    kindly see this

                    No solution from NHAI 1033 After 15 days kindly take action
                    Detail of matter
                    Alredy sending in consumer complain dept
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                      gauravkrt
                      Sep 6, 2021
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                      Respectfully submitted that service road on nh 9 near village moriwala opp. Bus stand someone stolen grill of road side and this made a chance of major accident.
                      Kindly take necessary action . Photographs attached.
                      Thanks
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                        Pradnil19w
                        Sep 6, 2021
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                        Toll plaza near shinde nashik Maharashtra is not registering fastag for local vehicle. We are living 10km from toll plaza then also we need to pay full charges
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                          Merabrother
                          Sep 5, 2021
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                          Address: Morani Toll plaza on NH-125

                          Vehicles are passed through a red crossed (non working lane) and being charged with a counter token of ₹ 15 not addressing any toll name neither the toll no. This is being addressed that their some baterry is not functional this problem was faced even yesterday on my way to jaisalmer .Please do take some action as the passerby may not face problems and can have smooth and safe Journey . Photo Enclosed
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                            Imdad bang
                            Sep 5, 2021
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                            Address: Bhuj-Kutch,Gujarat

                            Respected Sir,

                            National Highway from Shamkhyali To palanpur (Gujarat) almost damaged from last two years and there is not any repairing work started . Big hole in all road and no one care about accident. Last year minor repair work has been done but this was only dumping of damar on road only .Request to follow whole new works.

                            Thank you
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                              aashuskd
                              Sep 5, 2021
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                              Address: Luharli toll plaza

                              Road have approx 250 holes single side in between ghaziabad to bulandshahr instead of getting heavy toll via toll plaza luharli.
                              Its a request of accident
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                                Avi_nhai
                                Sep 5, 2021
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                                Sir, the Ghoshpukur Toll Gate blocks heavy vehicle from passing and asks for additional charges in cash even though the weight of the vehicle is within weight limit. This is a regular incident and does not happen at the next toll gate. Kindly look into it.
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                                  Rathishmech
                                  Sep 5, 2021
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                                  Address: Pallipalayam

                                  Today (05 September 2021) I travelled through vaiguntham toll plaza, Sangakiri, Salem District.First they debited Rs.65 on 10.44 AM.When I crossed at 11.05 AM again they debited Rs.65. Again they debited Rs.35 at 3.01 PM.How can they debit thrice a day.They didn't tell the reason for that.
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                                    VikramsinghA
                                    Sep 5, 2021
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                                    [protected] complainant number

                                    4299573
                                    NHAI complain number

                                    4252078
                                    NHAI complain number

                                    Incident on national highway NHAI say sorry and refuse to regd. Complain why kindly see this

                                    No solution from NHAI 1033 After 15 days kindly take action
                                    Detail of matter
                                    Alredy sending in consumer complain dept
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                                      Tesla@123
                                      Sep 5, 2021
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                                      I have fastag for my vehicle from Paytm . I was charged double amount at toll plaza Gudur. Ticket no. 01791. Booth and operator no. LN001/100029 Date 5/09/2021 Time 08:01:48. At toll plaza they have entered wrong vehicle no.TS09TR3366 and charged double fare reason being mentioned as ' non compliance of Fastag Rule'
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                                        amit17101994
                                        Sep 5, 2021
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                                        Address: at Chhajarsi

                                        Double charge taken by toll at chajjarasi. Toll tax deducted from fastag and they have also taken by cash +penalty. If amount is deducted from fast tag then why the charged penalty on us . My vehicle no is DL8CBB0308 at 7:43 am today .Its not fair .Why this toll companies deceiving us
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