National Highways Authority of India [NHAI] Complaints & Reviews

I am currently traveling on NH46, and there are a lot of potholes on national highway. These potholes can be the reason for accident. These potholes are fron Guna to Shivpuri. Kindly repair for good driving experience.

The bridge over the morhar River in Sherghati, Gaya district of Bihar state, is quite bad. Due to which accidents occur day by day and jams occur far away daily which causes people to face a lot of troubles. Last night, a 7-year-old girl died on the bridge due to a pit. So this bridge should be repaired very soon.

In between Mopidevi and Penumudi Bridge
Toll plaza not expecting Fast tag.whu

Street light not working.infront of. MRF show room at Marthandam since 4 days.

Please take necessary action.

Davanagere to Birur State highway is a toll road. A big pit hole of around 2ft has happened on the road beside SUSJ highschool, in Bukkambudhi . Due to this there are over five cars have been damaged . As we are living beside that highway, our property and lives are in danger of this so are the motarists and car drivers. Hence it is requested to fill the ditch to save people.

Bridge over Mula river is built on only one side for NH48 in Mahalunge area i.e outside Surya Mother And Child Super Specialty Hospital.

There is NO bridge on the other side of the road. Thus, service road across the river is not accessible from both sides.

This is making driving on NH48 hazardous at this point.

Residents staying in Avon Vista and adjoining areas have to travel 4.5 kms extra if they want to travel from Balewadi to Hingewadi area.

Toll plaza name: MCEPL km.42 Toll Plaza section: Delhi- Gurgaon, NH48. Ticket No: [protected]. 20/08/21 07:26 A.M.

Brief: Manual toll given of Rs 140/- and Rs. 70/- got deducted from Fastag also. Pl refund manual paid charges. Contact No: [protected]

My complaint is, Why Army personal paying toll tax when go to duty. The rule need to change. And you all are think an soldier go to duty and pay toll like he was enjoying. Please think again. He is paying because he was not want any dispute.

Again my toll got debited now of vehicle number MH-12-DM-2233.
As we don't have toll at khed shivapur toll booth.
I will attach photos.
It's like 500rs approx got debited in this month.
Kindly refund me my amount
Amounts debited dates 14-8-21, 18-8-21 and 19-8-21.
Screenshot is attached below. Kindly refund my this amount and previous amounts also
Thanks

My car Honda City MH-12-DM -2233 always gets debited at Khed shivapur toll booth as we don't have toll over there .
Last week it got debited 3 times 100rs.
It's worst case scenario.
I just want refund . Whenever I argue wid dem, they speak harshly with wrong language as we r family travelling it's not convenience to speak sir them
Look after my all previous debits this year of MH-12-DM-2233 at khed shivapur toll booth and provide me refund

Kindly give my refund.

Fastag account OR07AA4050
On 19th Aug at 9.25 while going from Bhubaneswar to Puri, Pipili Toll Plaza deducted Rs115/- for single side journey & while returning back at 13.37 Rs60/- deducted.
Same thing happened on last 26th July also.
If you convey them, they start confronting with you.
Please look into the matter.

Sir gud mrng i want to know about the toll plaza rule for defence personnel because some of the toll plaza taking money nd some are giving relaxation so my query is what is exact rule regarding this subject

Respected sir, I am commuting daily to my office by crossing the Nallur - Tool plaza (NH - 5) in both way of my journey.
Morning Situation towards janapachatram - Tolls are not working efficiently and every vehicle is stopped for the inefficiency of the sensor reading the Fastag.
Once I came out from the toll...so many big lorries and containers are parked on the left of the road, which is a big nonsense and every out coming...

Dear,
On 16th August, from my account I have been deducted Rs 90 twice as I have moved only once on the same date (one sided).
Please refund my amount as soon as possible,
My contact number is [protected].

This is to bring to your kind notice that condition of service roads beside NH-10 (Delhi Rohtak Bypass) Flyover on Jhajjar road Bahadurgarh is very poor and pitiable. There are very deep ditches on the service roads since last one month but your company is not paying even a little bit attention towards the circumstances which are being faced by the passer-bys/commuters who use these service roads on daily basis.
A complaint to this effect was made on this forum which was registered vide ID: 2952865 whereby it was assured that you should receive a reply from the company representatives within several It days. But after passing 9 days, neither I have been contacted by anyone on behalf of the company nor road repairing work has commenced which shows callous attitude of the company.
It should be borne in mind that roads are constructed from the public money and all the users of roads pay huge amount as road tax for using these roads. But despite all these, company is very lazy to repair the broken roads.
In view of the above, it is once again requested service roads beside NH-10 (Delhi Rohtak Bypass) Flyover on Jhajjar Road Bahadurgarh may repaired/re-constructed at the earliest for the sake of general public at large.

On 9/01/2021 in my car (TS09FP0694) while crossing the Toll in Hyderabad, I was charged additional amounts.
I have entered at Dundigal and crossed patancheru plaza at 10.55am
In return I entered at Patancheru at 9.55pm and exit at Dundigal (10.06pm).
But I was charged 70rs at 9.55pm and 70rs at Dundigal. Both are dispute amounts.
1) completely wrong charge at 9.55pm (70rs)
2) Return discount not applied at 10.06 pm (50rs) it should be 20.
attaching the statement.
I was following up with Paytm fastag team but did not get the solution.
CAN YOU PLEASE LOOK INTO THIS ISSUE and refund the excess amount charged (120rs)

When I reached etc.[protected]@ihmcl.com, I got a simple response that it is rejected. If I am wrong please share the photos of toll in and out...
It is not only the matter of money but the faith on toll plaza and the software used/developed.

On Kherke daula toll plaza during crossing throw both no. 22 at 07:33 PM on 18/08/2021 all of sudden the boom barrier fell on upper portion of my car throw which roof, tail gate upper portion and right side body upper portion got dented, so i need compensation for my loss.

Toll plaza charged double fare due to non detected by your camera of fastag sticker, however fastag balance was sufficient.
Please check attached toll plaza slip.
Please check the balance for MH31EU2500 Vehicle

I want to know whether there is any provision which directs that one (1) lane of the toll plaza should be reserved permanently for the VIP traffic and when there is no VIP movement such lane should be barricaded. This incident happened with me when i was travelling from Gorakhpur to Basti, at Mandawnagar Toll Plaza one lane was barricaded while the light on top of that lane was flashing green. I went to the guard and asked as to why the lane is closed when even the green light for that particular lane was on. He answered that this lane is permanently reserved for VIP movement and normal traffic is not allowed on this lane. I further requested him to allow me to pass through this lane as there was line on adjacent lanes and i even said that i will only pass the toll after the payment of applicable toll tax but to this got very rude and said that no one is allowed to pass through this lane and only VIP's are supposed to use this lane. In this regard I seek an answer whether there is any provision or directive that entitles the management of the toll plaza to shut one lane of the plaza for normal traffic. Awaiting your early reply. Thanking You

Bhavnager somnath haiway per kobdi tall buth per tall tax chalu he lekin road abhi tak pura nai huva he. Road pura na karo to app service road pe thoda repair karvado please . Ambulance or imargance vehicles ko bahot problem ho rahahe.
Please improve your work...