National Highways Authority of India [NHAI] Complaints & Reviews

I was traveling from Kolkata to Kharagpur by road on 13/09/2021 and was stuck at dhulagari toll plaza. After waiting for more than 20 minutes at lane we were informed that servers are not working. They asked to pay us using cash. When I protest and informed them about maximum waiting time rule, they forced us to pay else they will hold us there till I pay in cash. I was with my family with two little kids, so I couldn't stand up there but...

My swift car number GJ04DN4411 passed at Kobdi toll plaza date12The Aug 2021, toll Plaza charged both time 40/- Rs toll in fast tage within 24 hours......

As my Fastag was black listed the toll plaza company is collecting double money from me as this is not in the rule book of collecting double money when the Fastag is black listed....

Mr. Nitin Gadkari Sir announced, The toll fees are waived off for the vehicle registered in Pune and PCMC (MH12 and MH14) last year, but still the employees at the toll plaza deduct money from common people....

The condition road stretch of N.H 27 between karera distrisct shivpuri (m.p) and raksha, jhansi(u.p).is very poor.There are so many potholes are present on highway which are leading to accidents and damage to vehicles.kindly do maintenance work as soon as possible...

Toll Roads between Aligarh to Bulandshahar is totally damaged and inspite of this toll has to be compulsary paid by us. This is total dadagiri.
No roads means no toll...

I passed through Vaiguntham highway toll gate (Tamilnadu) on 11th August [protected]@ around 0930 AM. The SMS transaction message wasn't received. Then while returning passed through the Vaiguntham toll plaza again at around 0630 PM SMS message was received for a payment of Rs. 60/- with a transaction id TxnId:[protected] and Updated Paytm Bal: Paytm Wallet- Rs 164.

Received a SMS on 13th August [protected]@ 00:07 AM stating that "Paid...

Sir,
In NH66 from Ochira to Haripad it is very difficult to travel due to the very bad condition of the road... If any delay will occur it will cause many number of accidents.. Today we travelled through NH66 and we escapped narrowlly from an accident caused due to the bad condition of the road... So kindly requesting you to taken necessary action against this problem...

My car is charged excess toll charge. In badava toll plaza for round trip within 24hr they are charging 90(TO ₹60 anf FRO ₹30), but they charged me ₹120 within 24hr...

I am a citizen of India. I am Alvin Edisen from Pudussery grama panchayath, Palakkad district, Kerala state, India.NH 544 is passing through our Place and toll plaza is also locating there (NH 544, Pampampallam toll plaza valayar). There is a village near that toll plaza named Attapallam, more than 5000 peoples are living there. But there is no Service road is provided there, we have to drive 3 kilometers extra to reach our juction.It have...

Dear team,
Today morning approx 6:22 AM, I crosses Mitrol Toll plaza and received message of 110 INR deduction . Please check and logg complaint of Fraud and Cheat... Double charges deducted why????

Vehical no. MA3EWB22SJD469601 as per msg recieved from Fast tag.

Time[protected]:02:27.

Car : Marutil suzuki Baleno, Primium Silver....

Triveni-Jahapur- Deoli road (mdr bklg wonders pvt ltd)
Deoli-sawar road, NH-26

Illegal collection from private toll booth...

Hi Team,

Mahasamudram Toll Plaza collected charges twice for my vehicle fastag on 31-July-2021.

Below details

[protected]:15 [protected]:15 ETC/[protected]/[protected]aP/MALFC81BLLM102536/352020/[protected] MALFC81BLLM102536 Mahasamudram 85
[protected]:08 [protected]:08 ETC/[protected]/0010002107310922120568/MALFC81BLLM102536/352054/[protected] MALFC81BLLM102536 85br...

My name is Tanuja Sharma, My Car No. is - RJ40CA4682. I am a Rajasthan Government Employee, My Job is Transferable - in every 2 years I have transferred. In my Aadhar Card My Permanent Address is mentioned i.e. My Native Place - which is in Alwar District of Rajasthan. Now my Posting is in Bharatpur District. Ludhawai Toll Manganer does not issuing me Local Toll Benefits. He is telling that in Aadhar Card address is not local. Where as I...

My name is Tanuja Sharma, My Car No. is - RJ40CA4682. I am a Rajasthan Government Employee, My Job is Transferable - in every 2 years I have transferred. In my Aadhar Card My Permanent Address is mentioned i.e. My Native Place - which is in Alwar District of Rajasthan. Now my Posting is in Bharatpur District. Ludhawai Toll Manganer does not issuing me Local Toll Benefits. He is telling that in Aadhar Card address is not local. Where as I...

Bvbv...

As we were passing through Mikirati toll plaza, the cashier asked us for cash with a penalty even after we had balance in fastag account. The receipt also does not match our car no.
Kindly look into the matter.
Thank you...

I am Requesting to You by our Village Peoples.
We are Requesting to you please complete the NH-8( NH-48) Service Road From -(Gundalav Bridge to Kundi bridge, District-Valsad, State-Gujarat) Because Near Saron village Main highway crossing is More dangerous for Everyone and in past and present there are Many Road Accidents.
So, we're Humbly Requesting to you Please complete the Service Road both Side of Main highway
Please...

The condition of NH 53 near Nagpur is worst, the road is uneven and is full of patchwork which has worsened the road conditions, yet till is being collected....

This is again 2nd time that I have been deducted for excess directions on 11th Aug.

I was going from Mumbai to nasjik
1) 1st deduction is at arjunalli toll plaza at 13.25 hrs

2) 2nd deduction is at Ghoti toll plaza at 15.15 hrs

I had launched a complaint from the earlier complaint still the problem not resolved....