National Highways Authority of India [NHAI] Complaints & Reviews

1. As per NHAI guidelines, I have applied for the issue of FasTAG to Armed Forces Personnel on 12 March 2021. My application Number is RO-GAN[protected]. The online screenshot is also been attached herewith for your verification.

2. It has already been more than 5 months but I’ve not been issued with a FasTAG yet. A personal visit to the RO office, Gandhinagar, has elicited no response from them. It was even advised to...

SIR MY VEHICLE NO TN10BC6193 . I HAVE THE FASTAG ACCOUNT WITH CANARA BANK. TO MY SURPRISE TOLL CHARGES HAS DEBITED ON
18.7.2021 at toll charges at 14.35. for 80/- trip number as 2189458 and on 01.8.2021same toll plaza at 20.38 tripnumber 2265635.my car is in madras
and how they charged rs.80/ from chennai nearly 4 toll plaza are there how vikravandi is charging. the fact os my car is in chennai only. so some body is misusing...

I am traveling from pune to Nasik, on 8.55 am at hiwargaon pavsa toll booth, there was some technical problem, after half hour waiting passed toll booth, there staf is also very rude n arrogant...

Hi, I recently used toll plaza Hirebagewadi, Belgaum Karnataka. The toll booth employees and the manager and everyone around was not wearing mask and hence violating the rule at a government controlled location. This is a serious issue and urge you take strict action against the violators and impose fine. The manager in change Sundar B Myageri forget as not complaint also....

I was traveling from Lucknow to jagdishpur in Amethi District on 08.08.2021. At about 1830 hrs when I was to cross toll booth near Haidergarh, I saw that only lanes were showing green arrow. I entered first lane, after waiting for few minutes a person asked me to go to another lane, I got irritated and felt harassed. I crossed the booth through another lane. Mismanagement of the booth I feel necessary remedial action to be initiated....

Dear Sir/Mam,
I am a daily traveler on EPE (Eastern Peripheral Expressway) from mavikalan to jakhauli.
mavikalan to jakhauli.25 rs
and Jakhauli to mavikalan in eveaning =15 rs. total 40rs/Day
but twice or thrice in a week toll deducted in morning 25 and in eveaning 50
total =70,
Can you please explain why your system is harassing the public .And this problem is coming from last six months...

Dear Sir / Madam,
Yesterday I travelled from Bhandup to Nashik ( ie. on 11th Aug. 2021).

On NH3 my toll was deducted at Arjunalli Toll plaza at 15.31 Hrs. for Vehicle No. MH15 DC 4632.
Again at Ghoti Toll Plaza the Toll was deducted at 17.09 Hrs. for the ssame vehicle MH15DC 4632.
On this road If the toll is decucted at First Toll Plaza it Should not be deducted at second toll plaza.
You are...

It's about NH33 . The road need to repair bihar sharif to bypass (nh82 bypass).there is many pits on road with full of water. Daily accident happening with small vechiles. Repair the road asvsoon as possible....

Sir today on dated 11august 2021 around 2:55pm on sarsawa toll plaza in up on rurkee haridwar highway my car HP 23D 9057 got hit by the truk no . HP 64 A 0625 due to the negligence of toll employees as they have give direction to the truk to reverse from line without clearing the line because of this it hit my car standing behind the truk in the line of lane 1 on the toll plaza. My car bumper got dent & scractch on it . I try to complaint...

Dear sir,

As a request please kindly take the action. (07.08.2021)

The public toilet was available in the place of Tuticorin to Madurai high way nest mini shop (ELIYARPATHI TOLL PLAZA . When we try to use that toilet one of the incharging person is misbehaving to us. In that way there is no any toilets. There was no water in the toilet
It was so uncomfortable for public and it's so hard for public. Kindly...

Dear sir,

As a request please kindly take the action. (07.08.2021)

The public toilet was available in the place of Tuticorin to Madurai high way nest mini shop (ELIYARPATHI TOLL PLAZA . When we try to use that toilet one of the IN charging person is misbehaving to us. In that way there is no any toilets. There was no water in the toilet
It was so uncomfortable for public and it's so hard for public. Kindly...

In any bank fastag we facing trouble to recharge my car fastags like upi because car number have 1digit extra.
Like my car nos AP16TVC1567,
AP16TVC1129
PLEASE SOLVE THIS TROUBLE IMMEDIATELY MANY PEOPLE'S HAVE THIS TYPE OF NUMBERS, AND FACE LIT OF TROBLES...

I am a govt.bus conductor in kerala state..During my service operation from kozhikode to Banglore in K.N.Hundi toll plaza near mysore, karnataka, the staff give detailed receipt ...But in night a small slip only..Haven't no details including bus no...That is suspectable...And also the token receipt issued from a simple ticket machine...Not from computer...Please give me a reply...
.....

I travelled from Mumbai to Nasik today 11th Aug and the Si gleway toll was cut twice at entry Arjunalli and exit point Ghoti

Paid Rs 120.0 toll for MH01CT2828 at Ghoti on 11 Aug 2021, 10:26 AM. TxnId: 0010002108111039353012.

Paid Rs 120.0 toll for MH01CT2828 at Arjunalli on 11 Aug 2021, 08:36 AM. TxnId: 0010002108111337124528....

We were traveling in my car, MH 14 FG 4432 from Pune to Kerala on 7th and 8th August 2021. In addition to the fastag toll that was deducted for this car, toll was deducted at 3 toll posts for my other car MH 14 DT 8075 also, which is also linked to the same bank account, but through another fast tag. However this car was not in use.
The toll posts that toll was additionally deducted were:
Vijaymangalam Toll Plaza
Hirebgewadi...

The number of security personnel employed by the Datar Security Service Group at the closed toll plaza in Punjab of National Highway is higher in paperwork but the number of employees working on the toll is less. This is due to bribery of National Highway employees. There are 12 hours of security personnel working on the toll and they are paid only eight hours which is a form of exploitation. The issue should be dealt with as soon as possiblebr...

Fast tag is not working and they are charging only cash...

Dear sir, good evening.
I request the ministry of road and transportation to improve the condition of the NH 105 (Pinjore-Baddi-Nalagarh). Traffic load on the road is very high due to big pharmaceutical industry at Baddi but road is very poor and tight. There are very big holes on road which leads to daily accidents on this road. Why this is single lane road? This should be four lane. Many times announcements done for its four lanes...

Myself kabit kumar poonia was travelling from sadulpur, Rajasthan to Gwalisar, Rajasthan on 11 August 2021 and have been stopped at the toll by saying that your balance is low but i was having the twice double side the toll tax price in my wallet. They said that you should have extra 1000 in my wallet. Again they said that your car is not connected to the fastag but i was having one registered to my vehicle DL12 CJ 0931 and their behaviour...

Fastag linked wikth chechis.No.Ma3rfl41skk112765 (vehicle.No.Mp21ca9746) has been debited with rs.55 at mohtara toll plaza (m.P) on 09/08/2021 08:27am.

As per new rule if you have to wait more than 12 sec at any toll plaza then you need not to pay toll charges
but my waiting time is much more than 12 sec (more than minute) and amount debited from my fasttag account whic is against the rule. Toll plaza counter person...