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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Jul 25, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 158

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A
Akshay bhari
Jul 28, 2021
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Address: Gundala road, ramkrushn nagar gondal

I no gose to pithdiya toll plaza today(28 july 2021) but today i got messege i lost money withourlt run that toll plaza..
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    A
    Ankit8020
    Jul 28, 2021
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    My vehicle no. UP78BT6126 have IDFC frist bank fastag which is blocked due to another fastag active and we are remove this on last 2 months back but IDFC FASTAG still blocked. I was wrote mail more then 10times conversation but not solution provided by bank. My commercial vehicle stopped due to not able to paas any toll.
    Team Plz help you are only my hope.

    If any query from my side plz write me on : [protected]@gmail.com
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      Kratant_KT
      Jul 28, 2021
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      Address: Mundiyar Toll, Baran, Rajasthan

      Toll Place - Mundiyar Toll, Baran, Rajasthan.
      They ask for double charges even when I have recharged fastag running in my passenger bus vehicles.
      On asking why they charge, they say there server is not running. I asked them to charge reasonable decided toll amount then they started abusing and didn't let my bus pass the toll. On paying double charge they let my bus pass. I have a proof of my fastag balance and there receipt of double charge at one time.
      Cash collection corruption is going over there.
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        R
        rajeshverma0509
        Jul 27, 2021
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        Address: Pundag toll Plaza, Ormanjhi, Ranchi, 835103

        Sir, I was crossing the Pundag toll Plaza, Ormanjhi, Ranchi on 26/07/21 at 9.40 AM towards Ranchi through lane No 10. My Vehicle is Maruti Wagon R with registration No JH01BJ4986. I have Paytm payments bank Fastag with balance of Rs 145. But Counter person told me that you have insufficient balance, So i have further recharged my fastag with Rs. 200 immediately. Again counter person told me to wait for some time. Counter person has very rude behaviour and he is not ready to open the gate. Ultimately I have to wait there for around 30 minutes to pay toll charges which was deducted from my fastag. There is no rush or Que at the toll plaza, even though I have to wait there for no reason. This caused me very much inconvenience. This incident may be verified through CCTV recording. I therfore request you to kindly see the matter and toll charges should be refunded.
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          M
          Mtkumar
          Jul 27, 2021
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          Address: H.No347 village Talheta city modinagar district Ghaziabad Uttar Pradesh

          Hello sir/ ma’am
          Respected all.
          I am going Ghaziabad to Hapur, but toll one side two times charged, of my fastage
          Transaction ID [protected] and [protected]
          Rs130 and Rs130
          Please refund my 130Rs
          Vehicle No.UP16CW0752
          Date 27 July 2021
          Mohit tyagi
          [protected]
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            M
            Mishoo rawat
            Jul 27, 2021
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            Address: [email protected]

            On 24 july around 1800 hrs... I passed Raunahi toll plaza near faizabad. The behaviour by agent at toll both was inappropriate
            I being serving defence personnel was travelling on official duty was still charged toll fees along with fine for not putting fastag on personal vehicle
            I made it very clear that I was in my personal vehicle but travelling in official capacity
            His behaviour was inappropriate.
            Kindly look into the matter such inappropriate behaviour is not tolerable
            My vehicle no was AS06L4233
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              D
              Dr. Rishu Sharma
              Jul 27, 2021
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              Address: JAKHAULI TOLL PALAZA

              Started journey from greater noida after crossing jakhauli toll tax t-1 booth (km5.500) booth operater 14 & b 1402 demands on 26/07/2021 time 15:17 hours 180 ruppes even after i told her that i have fast tag and having balance. She answered no sir you have to pay in cash and charged 180 rupees in spite of 140 rupees. This type of behavior is not good by nhai with a custmer. Even after paying toll deduction twice and and producing different charge is very shameful. Kindly do the needful.
              Cash ticket no. 0910 amount 180 rupees on 26/07/2021
              wallet txn id:- 901627343713677040951p
              car no up16cl5547
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                C
                Chirag016
                Jul 27, 2021
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                Address: Padana, gandhidham

                Its been more than 2 weeks now that due to repairing of a very small section of a bridge the two out of three lanes have been closed. Due to this there is a continuous heavy traffic jam on the road. It takes around an hour to cross the section daily sometimes even more.
                Due to this repair daily work is affected alot and a lot of fuel is wasted in such times when fuel prices are at its peak.
                Kindly look into the matter and complete this 2 day work as soon as possible.
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                  S
                  Siddarth Sandeep
                  Jul 27, 2021
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                  Address: KN HUNDI TOLL PLAZA MYSORE KARNATAKA

                  Sir I am complaining about KN hundi toll plaza mysore I am a local person nearby to that toll I buy morning one toll fee while going to factory and evening one toll fee while going to home but these toll person force me to buy every time when I travel in the same day every single time and they behave very rudely with everyone please take action sir
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                    A
                    Anil2105
                    Jul 27, 2021
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                    Double charging of toll deducted at vavadi toll plaza, panchmahal Gujarat on 22.6.2021 vehicle no.Gj35h2159 chassis no.MA3EUA61S00F14867 from SBI fastag id34161FA[protected]C6C9AA0 on the date22.06.2021 time 16:58:42 transaction ID[protected]-0010012106221721131686 deducted toll price rupees 120;and other illegal deduction is on the date 22.06.2021 time 16:58:42 from SBI fastag id34161FA[protected]C6C9AA0 transaction ID[protected]-0010002106222147152234 deducted toll price rupees 120.so I request you to return my toll price 120 rupees in my SBI fastag from which it was deducted..
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                      Anil2105
                      Jul 27, 2021
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                      Double charging of toll at vavadi toll plaza, panchmahal Gujarat on 22.6.2021 vehicle no.gj35h2159 toll price120 rupees..toll deducted price rupees120×2=240rupees
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                        S
                        Shokeh Khanday
                        Jul 26, 2021
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                        Address: Kachkoot Toll Plaza

                        Hi, this is to inform you that most of the time we are charged extra money at Kachkoot toll plaza, For to and fro from Anantnag to Srinagar, one should be be debited INR 90 and INR 50 but most of the times customer is charged INR 90 and INR 90 for both to and fro trips on the same day.
                        There is no check mechanism to control this, request to look after and address this issue.

                        Regards
                        Asif Khanday

                        Vehicle No. JK03D-8888
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                          paras bamba
                          Jul 26, 2021
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                          Address: 122 lajpat nagar canal road jammu

                          Respected Sir,
                          i Sanjeev bamba face broblem regarding (Manual Debit alert) un known toll tranction with out mention vechile no & charge amount 250, 400etcfrom my hdfc bank wallet .
                          please take my problem in to your Consideration
                          Fastag: Hdfc bank
                          Tollplaza :kachkoot (j&K)
                          contact ni: [protected]
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                            A
                            Atul@20564
                            Jul 26, 2021
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                            Address: Swaraj NAGARI Talegaon DABHADE

                            Sir toll plaza at Urse, Tal MAVAL, Dist Pune, at Mumbai pune express way collecting toll from local residents . Mr. Deshmukh (supervisor) demanding toll fee from local residents. Today I.e. 26/07/21 I was travelling around 11 to 11.30 am from that toll plaza, he demanded toll fee from me, because of only vehicle registration is from Karnataka. I am local resident from Talegaon which is 5 km away from that toll. I have purchased that vehicle from karanataka. Plz do something
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                              paras bamba
                              Jul 26, 2021
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                              Address: 122 lajpat nagar canal road jammu

                              Respected Sir,
                              i Sanjeev bamba face broblem regarding (Manual Debit alert) un known toll tranction with out mention vechile no & charge amount 250, 400etcfrom my hdfc bank wallet .
                              please take my problem in to your Consideration
                              Fastag: Hdfc bank
                              Tollplaza :kachkoot (j&K)
                              contact ni: [protected]
                              Jul 26, 2021
                              Updated by paras bamba
                              please take strict action on tollplaza kachkoot
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                                M
                                Madhi
                                from Delhi, Delhi
                                Jul 26, 2021
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                                Address: Madhivanan,7868081701

                                Date of Incident :[protected], Tike : Around 15 Hours
                                Vehicle No.TN22BP6062
                                Toll : Ponnambalapatti
                                Sub : Car damaged by an toll staff and Supervisor

                                Sir,
                                While returning from Koadaikkanal with my family members 2 Male and 2 Females and when we crossing toll plazza came by 3rd lane, nearing seen the board showing in 2nd lane with FastTag, in between cross road for lane change So trying to cross to 2nd lane, that time one staff banked ran behind, noticed and stopped in the corner itself before stopping itself he banked my car back and right side made dent. Kindly note that there is no other cars, started questing him, why he damaged supervisor also joined stated that we made illeagal entry started fighting with us.

                                My God few police guys reached the spot, then they stopped. One police sub inspector name Mr.Lawrence intervened and convinced us move without enquirig toll staff's, he was trying to push us and make a move . Even after i requesting to see the CCTV footage for making decision, he never seen

                                I am compeltely upset on misbehaviour of staffs and arrogant approach by damaging my car without giving compensation.

                                Requesting to see the footage and take action according to give compensation of damages made. Since i got completely upset could not able to take video footage.

                                Attaching the Car dent and toll cross details for your reference.
                                Please do the needful
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                                  M
                                  Murali Ramalingam
                                  Jul 26, 2021
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                                  Dear Sir,
                                  There are lot of people travel from Tiruvannamalai to Bangalore for work.
                                  Many of them shuttle every weekend. The NH44 is in very horrible situation which is not good for public transportation in a car or even bus.
                                  Please take necessary action to rectify this road.
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                                    Saurabh8910
                                    Jul 26, 2021
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                                    The condition of NH3 Nashik Mumbai road is currently very bad with lots and lots of Pot holes.. Risking the life of people who travel and slowing the speed and growth of the Country.. During heavy rains the visibility is very poor and its impossible to see the pot holes.. Our vehicle purchased by hard earned money is getting damaged due to the pot holes and still we continue to pay the Toll tax for roads which are not maintained.. Every year the condition is same and we common man is suffering ... Request the authorities to travel on this stretch and see the condition of our National Highways NH3 from Nashik to Mumbai. Request to refund the Toll collected
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                                      kapildhvajtyagi
                                      Jul 26, 2021
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                                      Myself Kapil Dhvaj Tyagi, vehicle no - HR 51 CD 1145, dated on 24.07.2021,
                                      time - 20:49:00, Trip No - [protected] dasna toll plaza,
                                      Fast tag details - MAT 632144MPEJ0520, toll plaza operator has asked for Rs 180/- and provide a slip and at the same time my fast tag amount has also been deducted of Rs -90.I request the authorities to refund Rs180 to my fast tag account so that the things would resolved amicably.

                                      Kindly do the needful Asap.

                                      regards
                                      Kapil Dhvaj Tyagi
                                      [protected]
                                      Vehicle no- HR 51CD 1145.
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                                        gaurav221022
                                        Jul 26, 2021
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                                        I have fastag purchased from paytm [protected] fro vehicle number MH12HZ6781 for which they had uploaded wrong vehicle number MG12HZ6781 for which i had to pay double toll.I had raised a complaint for same and they have updated vehicle number but i have not got any refund for excess amount paid on toll.
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