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National Highways Authority of India [NHAI]
National Highways Authority of India
Customer satisfaction rating: 3%
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3298
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National Highways Authority of India [NHAI] Customer Care

National Highways Authority of India

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Address
G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India - 110 075

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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2400
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723

Fax:
Fax:
+91 11 2509 3507  
+91 11 2509 3514  

Customer satisfaction rating
3%
Complaints
3298
Pending
0
Resolved
113
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Highways Authority of India [NHAI] Complaints & Reviews

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NHAI — Toll charging on Exempted Persons

 Deepakhooda
Hi, I am a defense personnel and used to travel from Jhajjar to Panipat in Haryana state via NH-71. There is toll near...
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NHAI — complaint regarding toll collection at NH-547,at-Kelwad,Distt-Nagpur.

 riteshG123
Res sir, NH-547 made by NHAI, and a tollplaza running on contract basis by INRADEEP INFRASTRUCTRE...
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 amandeepsethi
Hi, This is to inform you that road conditions from Meerut to Ghaziabad on NH-58 is worst then the roads of a Village, mostly every day a truck got stuck in a belt on 50 Kim's due to roads not maintained properly. We as a citizen gives road tax and toll and after that we still face the same situation its shame on NHAI. There is no patches on road and its full of pots. You will amaze to know in a belt of 50 Kim's you cant found 1 km where the road is smooth. Generally, the time taken to cover 50 km is normally 1hr however, on this highway it took 2 hrs to reach safely which would harm the transport and would be a total loss. Please start work on this as soon as possible as everyone would curse the team and government for same.
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     vivek.thirumani
    This incident occurred in a Toll Plaza in Paranur (NH 45) Near Chengalpattu, Kanchipuram. On 30/03/2015 Monday around 8:00 PM, I had paid an amount of Rs35 (Car) for the toll and got the receipt. After driving for some distance found that the receipt had amount of only Rs20 & was mentioned local.Since i was in some urgency i was not able to come back and check with the toll plaza about the fraud. Yesterday 05/04/2015 around 4:00PM i happened to cross the toll again and i checked about the fraud the toll collector has done. Some 4 to 5 people surrounded the car and started assaulting. This cheating has happened for the 2nd time and i am deeply hurt. Request you to take necessary action immediately.
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       Tushar Goyal
      Sir, Its been sad to see the cuted national highway railings at Agra shows a pathetic look to the indian infrastructure . Most of the petha shops at nh2 Rambagh Agra to shahdra chungi Agra they cut the railing with out informing Nh Authority about it Even some corps encashes in doing so .. i dont understand that keeping supervisory how they people have the power to exploit the rules of nh while cutting down the railings kindly do some action on to it unless the authority will be not been considered . Agra
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         fedu
        I am writing this letter for bring your kind attention regarding a highly prone accident spot near Toll plaza (1.5km away from paliakera). Every week minimun one/two death cases are being happening in this spot and other injuries too. The main problem is that, there is a small gap between the barrier and NHAI Sign board. This gap is just opposite to nenmanikkara panchayat road and amballur bus stop. So, those who are from Nenmanikara panchayat and passengers those who are getting down from both private and public buses are using this gap for road crossing. The road is very curve in this crossing spot. So while they are crossing road, they are unable to see the vehicle which are coming from Thrissur side and become the victim of accident in everyday. . some suggestions for resolve this problem, 1) Close this narrow gap 2) Instead of this narrow gap make a Zebra line for pedestrians safe road crossing (Around 150 m away from signal Jun of amballur). 3) Install the Warning sign boards or red signal etc near to this Zebra line.. Today morning itself i am a victim of an innocent pedestrian death. Kindly take necessary action as earliest for save the life of common people. I enclosed some photos . I hope you could understand the intensity of problem from these photos and look forward to hear from you as soon as possible to resolve this problem. Thanks Fedrin paul [protected]


        Highly accident spot in national highway 47 near tollpaza Paliekera , thrissur dt ,kerala
        Highly accident spot in national highway 47 near tollpaza Paliekera , thrissur dt ,kerala
        Highly accident spot in national highway 47 near tollpaza Paliekera , thrissur dt ,kerala
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          NHAI — Two tollgate with in 30 kms

           Ravikumar Balakrishnan
          I am travelling Chennai-Madhavaram to Chennai-Tambaram for office. Total distance is 40 kms, if I travel via Chennai Bypass....
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           Amar Ganesh
          This is to bring to the notice that the toll gate fees have been hiked in the essel walajahpet poonamallee road toll gate located in the wallajah by 20% without any basis from today 1april 2015.. Already the roads are not maintained properly because of which a case is filed at madras high Court.. Do the needful to decrease the sufferings of road users..
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            NHAI — Tindivanam- Krishnagiri Highway NH 66

             saravananmm
            Tindivanam - Krishnagiri Highway is the "nation's shame ", its a classical example of how govt in India work. The road was...
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             Ranjit kumar Peravali
            Dear sir, As a responsible citizen i feel the pain when i see the way electricity is wasted for the lights on the highways. I feel this because our officials do not know how to utilize the day light we have. I see that the lights are not switched off on the highways upto sometimes 7.30am and they are on by 5.00pm in the evening which is a total wastage of power in an otherwise power deficient country. This is nothing but total irresponsibility.which is condemnable. I request you to switch off the lights by 5.30am and switch them on only at 6.30pm in this summer. Please look into this and take the necessary action. SAVE POWER SAVE OUR NATION
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               Hariomjiagarwal
              from 18.03.2015 since the contractor of toll plaza at NH-2 KM. 225 TUNDLA, operating staff is misbehaving very rudely with all the passengers on root. There is very long que every time and takes 15 minutes to 60 minutes to cross toll plaza. Local news paper have published news of such concern.
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                NHAI — NH-58 Road Bad condition

                 Shantanu Pathak
                Dear Team, Kindly register my complaint regarding NH-58 in very bad condition.On daily basis an accident took place on...
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                NHAI — Distance between two toll gates

                 Ambi22
                As per your guideline only the distance between two toll gates on a national highway should be mininum 60 kms and the distance...
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                National Highway Authority of India — NHAI 69 BHU-SAMPADAN

                 sachin lohakare
                THIS ARTICLE PUBLISHED IN HINDI NEWS PAPER Nav Bharat Dt 09.01.2015 about NHAI 69 BHU-SAMPADAN Zingabai takali but today Dt...
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                NHAI — Unauthraised toll collection on Jaipur Ajmer High way

                 Max vigil
                I had travelled from jaipur to ajmer on 3rd Feb 2015 by my Car No RJ-14 CT 5147 . i was made to pay toll tax at Jaipur Plaza...
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                 naresh singhal 68
                ON 04 OCTOBER 2014 I WAS TRAVELLING FROM DELHI TO GOHANA VIA ROHTAK. THE TOLL PLAZA ON ROHTAK - PANIPAT ROAD NEAR ROHTAK DIDN'T ALLOWE ME AND HARRASSED ME I SHOW THEM A COPY OF LETTER ISSUED BY NHAI AND I AM EXEMPTED. BUT THEY DIDN'T LISTEN. I SPENT ALMOST ONE HOUR BUT YOUR STAFF DIDN'T BUZZ. SHIFT INCHARGE MR SUBHASH ALSO MISBEHAVED. I HAD TO PAY UP ONLY THEN I WAS ALLOWED. I WAS TRAVELLING ON 9 FEBRUARY 2015 I HAD TO GO THROUGH THE SAME. DEAR SIR ON THIS TOLL PLAZA THE FREQUENCY OF THIS TYPE INCIDENT IS ON HIGHER SIDE . THE STAFF DONT LISTEN . ACTUALLY THE WORKERS ARE NOT WORKERS ANY WAY THEY BEHAVE LIKE BOUNCERS. A RULE IS NO RULE WHEN ITS NOT FOLLOWED / OBSERED. REQUEST TO PASS INSTRUCTION ACCORDINGLY. FROM NARESH SINGHAL DY. COMDT BSF. [protected]
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                  National Highway Authority of India — Exuemption of toll tax for disability person

                   ajmalkpt
                  Respected Sir Here with I am sorry to say that some of the-toll barrier under your company violating the order regarding exemption...
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                  NHAI — Illegal construction

                   JOSHITH
                  To, The Executive Engineer, National Highway Sub Division Kannur Subject: Illegal construction I am resident of...
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                  NHAI — NH8

                   kamleshmodi
                  Dear Sirs, This very serous complaint, with regards to NH8 Bharuch section. Since 10 year and above, the national highway...
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                   saurabh1378
                  We are forced to pay Toll Tax even we stay in 5 Km of range of Toll Plaza, Location Bhiwadi, and the people say that you stay in Society so you have to pay Toll tax whereas in same range people who stay in local their own residence they do not have to pay so why we?? Whom should I ask this I do not know, Manny people like me are suffering on this can anybody help me out.
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