National Highways Authority of India [NHAI] Complaints & Reviews

Mathura to KMP road .. i was having balance in fastag but they said our system is not showing ant they demand for double charge.. when I refused they abused . they were not wearing mask also

I have a fast tag from axis bank since more than 2 years, balance is 1200 and now 2300 after I recharged with another 1000 rupees yesterday.my fast tag is intact no issues
But despite of everything I had to suffer a lot on 14/7/2021 night when I was traveling from aurangabad maharasthra to beed. When I first came to first toll plaza at malewadi pachod toll plaza scanner showed that my fast tag is invalid and not registered despite of showing at toll plaza screen that it's active and have sufficient balance. Then i talked to 1033 with NHAI ( Mr kamal) after long discussion of 15min and waiting period he said u can go ahead and you won't get any issues further.then when I told same thing to toll plaza they asked for payment in cash.when it wasn't my fault but I had to pay the amount. Then i called 1033 again and talked to another expert Mr ranjeet both from Ghaziabad, he registered my complaint with no 4034537. But said no issue from our side u contact AXISBANK, then I called AXISBANK they say your account is active and have sufficient balance hence no issue from our side but she registered my complaint and said will take 2-3workjng days. Then when I came to next toll plaza again I faced same issue, I had to wait for 30in to talk to nhai people but till they could help i ran out of patience after waiting for 30min and had to pay double toll fee in cash of 190 rupees despite of having everything with me. I have to travel tommorow again for 400 km and then again next wk 450km backwards.this is emergency situation what shud i do? How can i pay so much and waste souch time on this all?

Respected Sir/Madam
My vehicle No. DL8CAL9829 went through the Badarpur toll plaza on 7th July. Due to poor management and miss behaviour of toll workers usually they took too much time as i had to wait about 35 minutes in the queue. I want to draw kind attention if why should i pay for this kindly send me resolution on [protected]@yahoo.com and what will be the step takem for them.

Dear Sir,
Dated 24.06.2020 as per your letter showing that your department has submitted to tahsildar tarikere. But as of today the tarikere tahsildar and the related department have not taken the action on the same.

In 3A notification and 3D notification, your involvement is there much more to take our land, Once the position letter is taken from our land, you will not concentrate on our issues and you will not bother our issues.
As of today, you have not released our Schedule III compensation, because of your highway line, we need to put fencing for both the sides, water levels are destroyed by your construction team, our request when you are compensating?. Because of your Highway road marking level and straight road purpose, you have divided our land into two parts. because of the two parts, our land is severed, in our request, we clearly asked for all this compensation.
How many times we have to ask, is it not right to ask these compensations, why you and your department are not releasing the above payments. Am I asking more than as per the Act of RFCTLARR 2013. First of all, why these many days schedule 3 is not awarded for NH 206 land losers?

In the past two years due to lockdown and covid 19 have you not paid a salary by the government, is this as per ACT, why Schedule 3 is not provided as per RFCTLARR Act as of today. we are not citizens as per democracy,
Hope you will understand our issues and you will release the following awards on priority;Severed of land compensation because of Highway road is passing in the heart of the land.Fencing compensation not paid (It includes, fencing stone, fencing rope, labour charges, transportation etc)
because of severe land, two sides now we have to put new fencing. (It includes, fencing stone, fencing rope, labour charges, transportation etc)The water level has destroyed by NHAI, because of highway road construction. Hence compensation has to pay. this is our primary point.Employment not provided as of today as per 3rd Schedule.Without providing all the above compensation, you are coming to our area and started doing the construction. this is not fair. i request you to release the said compensation on priority and then start the work.
Place: Tarikere, Kasaba village, Galihalli village.
Regards T R Sathisha [protected]

Sir, you are informed that four lane road and drain construction work is going on from Jungle Kaurian to Mohdipur under Gorakhpur district, Uttar Pradesh pin code 273007 in which the construction of drain at Bargadwa Gorakhpur district, Uttar Pradesh pin code 273007 intersection is not up to the standard and they are not keeping the lid on it. demand of. Therefore, you are requested to take cognizance of the above information and take appropriate action after conducting an inquiry.

Hello sir,
with out using the car toll charges has raised more then 3 times, 4 th july have charged toll from (pondicherry to tindivanam) 45 rupees and again (tindivanam to pondicherry ) 20 rupess so i have raised the complaient on 4 th july. Again 14 th july again got charges the same toll like i have been used. I have not been even took the vechical from morning till now but i got notisfication like i have been traveled. So kindly pls rectify my problems and refund my money . And its happening more then 4 times.
Vechical number :py01cc0100
ph:[protected]

Hello sir,
i am santhan from pondicherry, i have been charged toll gate with out using the road and i have not been travelled too, its happened more then 5 times. so kindly pls take the action and resolve my queries and make it as refund .thank u

I want to file complaint against bann toll of jammu jk. They have deducted money from my fastag on 14 july 2021 whereas i last visited this toll on 10 july 2021 and while crossing this toll money was already deducted. They deducted all the balance now my fastag has zero.

Today I came to eastern peripheral way from bahadurgarh. We didn't get any slip while entering the highway neither we asked because we had fastag . But at kundli toll booth they charged 285/- in cash. They said fastag don't work here.ticket no [protected]. They should be penalized and I must be refunded.

Mere fastag me paisa rahtha hai phir bhi fastag se nhi katha hai aur waha wale fine kathe hai bolthe hai ki paisa hi nhi hai fastag me is se mai paresan ho gya hu jitna jaldi ho sake upaye kare nhi tho mai higher authority ko complaint karunga aur jitna fine diya hu mai aur jitna time mera barwad hua hai mai direct high court me complaint karunga jitna jaldi ho sake is pe kaam kiya jaye

मेरी लैंड NH 56 पे है जिसको बिना नोटिस के ले लिया गया है ओर नाही कोई भुगतान किया गया हैं। मेरे सारे डॉक्युमेंट जमा भी करा दिये गये है।

On 12th july my relatives were traveling from satara to pune for marriage function on kini toll naka ata around 12. Pm on lane number six which was fasttag our car stopped to pay for toll fast tag got scanned n money git debited... the toll both incharge person said u r fastag is blocked ( even with checking ) n asked them to pay in cash n started shouting as all the passenger were ladies they got scared paid amount ... very next day i took same car to enquire about same n asked for 160 rs refund .. ( i showed them the txt from fast tag company) they refused to pay me they asked me cone next time ... n become rowdy... in that situation i have to seat on road to just solv the problem...
After 30 min they refunded my money...
This kind of scam keep on happening...kindly look in to it
Even on google review many ppl mentioned they had same issue regarding this toll both ( kini toll bith...main problem is staffs behavior is not at all good ... we r paying the tax we r not refusing then y to be rude
Thank you

I was travelling from Haridwar to Dehradun at the toll on the way, i was issued the manual slip whereas i had enough balance in my Fastag.
The receipt shows the duplicate one as it has wrong spellings, and wrong Date and Time.
I travelled at approx 11:30 AM on 12th july, but receipt shows 23:30 PM on 11th July.
Staff at toll was very rude and did not listen my concern of having enough balance in my Fastag.
Kindly get this checked and try to refund my extra charged money.
PFA the slip which itself seems to be forged slips been issued.
I would request to get the CCTV cameras checked to verify my concern.

My Car details: UK06AQ9500.

Thanks.

I was travelling from Haridwar to Dehradun and at toll on the way, my Fastag did not work toll but i had enough balance in my fastag account.
Toll people issue me the double charge slip, when i requested that i have balance in my Fastag still they did not her my concern.
They were more inclined to double charge and give the manual slip.
Attached is the slip which seems to be forged one.
I travelled at day time around 11:30 AM on 12th July, but the slip shows 23:30 PM and Date of 11th Jul'21.
This is sheer corruption going on at toll plaza.

On NH 48 there are no highway lane reflectors visibility properly in many areas. Please make sure.

Dear Team,

Car No. UP93BE3839. We were traveling from Ghaziabad to Jhansi today and on Two Toll Booths, were told that our Fasttag is blacklisted, Can u pls investigate and resolve this pls? It creates a lot of inconvenience to us

a) Raibha Toll Plaza, and
b) Mahuvan Toll Plaza

Regards
Rohit Agarwal
+91-[protected]

Car no HR26 EH7537 in the name of Indu Bala; ph no [protected] was in Rajender Nagar Delhi for test from 4.30 to 6.30 PM on 11.7.2021 but we got message that toll of Rs. 75 has been charged at Main Toll Village Jakhauli.

We have not visited this toll but charged forcefully; fraudulently. Plz repay in the tag account itself with compensation o[censored]nneccesary harrassment and take strict action against the culprit who caused this mental and financial harassment to us.

Rs 75 was charged on 11.7.2021 at 18.18 hours at main toll village jakhauli for vehicle no HR 26 EH 7537, ph no [protected] n email id [protected]@gmail.com.

But the vehicle was parked in Rajender nagar delhi for practice test which was from 4.30 pm to 6.30 pm. Not possible that car has used the toll.

Please penalise the defaulter, refund the money with compensation of harrassment at the earliest

Regards

Old bridge which repaired five year back in national highway 150 is damaged with lot of potholes on bridge and steel rods dangerously exposed ouside almost made difficult to ride all types of vehicle on this bridge
Between Raichur and Yadgir
Near Deosugur
Bridge to Krishna River
Karnataka Telangana border
NH 150

From Prakasha Bangera
Mob [protected]
email:[protected]@gmail.com

Toll tax amounting INR 95 for Vehicle no. MH49AE6068 at Toll Thakurtolla toll plaza on[protected] T19:25:35 was debited even after showing Defence ID card. Kindly take necessary action on the above matter.