Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated May 9, 2024
Complaints 8420
Resolved
212
Unresolved
8208
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3081
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 177

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Sir / Madam,

Need bypass road at Palladam, Tirupur dist in Tamilnadu. Everyday 8AM to 8 PM and Festival days huge traffic up to 2 km long.

Palladam is comes in NH from Coimbatore to Nagapattinam.

Expecting your action As quick as possible.

Regards,
Binu balan R...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir / Madam,

Existing Road from Oddanchatram to Dindigul Bypass and Dindigul Bypass Service road got damaged in most of the areas (around 35 kms) and difficult to drive in cars with Aged person and Pregnant women which comes in National highway Dindigul to Mysore via Sathiyamangalam. Request to lay new road.

Expecting your action as quick as possible.

Regards,
Binu balan R...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amolhukare
May 28, 2021
Report
Copy

Toll Plaza not Following Gov Guidelines

Address:Khumari, Mansar, Nagpur, Maharashtra

Hi,
My fast tag is active and also have sufficient balance but at Mansar Toll plaza my fast tag card was not read and he asked me to paid cash. But as per gov guidelines if card is not reading then toll plaza need to allowed the vehicle. This toll plaza not following government guide lines. What i do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
OJASWENI KALE
May 27, 2021
Report
Copy

Charge taken on Khed Shivapur toll

Address:Pune

On 28th April I have charged from toll on Khedahivapur toll plaza. But for Pune and Pimpri Chinchwad passing vehicles there is no toll then how come they dedicated amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunkme
from Coimbatore, Tamil Nadu
May 27, 2021
Report
Copy

Return Journey Discount Not applied - Toll Plaza Code: 360027, Madukkarai

I have traveled across the toll plaza 360027-Madukkarai on 3/3/2021 and amount of rupees 17 was deducted and traveled back on the same toll plaza on same day. During return also same amount 17 rupees deducted without applying return journey discount
Vehicle No: TN37 BV9204
All deductions done through FastTag...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saket Kale
May 27, 2021
May 29, 2021
This thread was updated on May 29, 2021
Report
Copy

Charged for not even using toll road

Address:E-40/02 DRDO Township phase 2 C.V.Raman nagar

I was going back and forth to Bangalore Airport, the toll here is supposed to be charged only for the flyover which is actually the national highway,
Although I was charged even for using the service road.
I had to use this road as the flyover is closed in lockdown.27/5/21

Dear Customer, ICICI Bank FASTag linked vehicle no. JH02AE3323 has been debited with Rs 95.00 on[protected]:30:39 for toll charges with...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
Mohammed Shahroz
from Mandya, Karnataka
May 27, 2021
Report
Copy

Breaking the existing roads || NH 44 || Kurnool Highway

Address:Kurnool, Andhra Pradesh, 518006

Hi Team,

There used to be an awesome NH 44 highway connecting via Kurnool District, Andhra Pradesh, 518006. But to the growth of population in the district the highway bridge was proposed and the construction started in 2019.

Its almost 2 years now, the existing roads were damaged completely but neither the highway was built nor the existing roads were repaired. The work is incomplete with all the dust, JCB's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinny92002
May 27, 2021
Report
Copy

Charged Double toll

We were travelling on medical emergency from Sindhudurg to Mumbai via Kolhapur Pune Highway by our private car number MH47 AU 7959 on 24th May 2021.At Khed Shivapur Toll plaza the FastTag was not working and I was forced to pay double toll. You may check on other tolls my fasttag was deducted automatically and at Khed toll ladies were saying if you have to cross you have to pay double toll and we ended paying Rs.200. If there is problem with...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohan.singh1
May 26, 2021
Report
Copy

Toll plaza lachhiwala, dehradun, amount deduction

Address:Lacchiwala toll plaza

I live in dehradun, my car no is uk07dk2412, I have a free pass however company deducted rs 45 from my fasttag account, I have already complained but no body is bother to reply, my complaint no is 3704356, please look into this matter.

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
T Prasad 1704
May 26, 2021
Report
Copy

Fastag made manual debits from fastag account

Fastag has made wrong deduction from my fastag account, inspite of several complaint via e-mail, calls they are not entertaining the complaints.
HDFC bank is doing the same.

Vehicle Number MH12LD3224
Wallet ID [protected]
Custmoer ID[protected]

08-Feb-2021 Manual Debit/[protected]/Others/DEBIT
ADJUSTMENTS 07 02 2021
378.65 0.00 0.00

NA 08-Feb-2021 Manual...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Arjunvitekar
from Dabhadi, Maharashtra
May 25, 2021
Report
Copy

About amount deduction

Dear Customer, Your FasTag A/c has been debited for Rs. 90 for transaction by Vehicle MH20DJ7643 at Toll Hatnoor Fee plaza on[protected]T20:01:52. Balance amount in the A/c is Rs. 32 - HDFC Bank Ltd.

When I do payment online by fastag at that time amount is deducted but massage not received so we have do payment by cash memo at counter, please investigate about my transaction and do the correct action.
Refund my amount...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
gsreddy2701
May 22, 2021
Report
Copy

Drainage issues in wanalpahad Bus Stand

Address:1-155 main road , wanalpahad, Bhainsa , Nirmal dist, 504109

Nation highway 61- Bhainsa mandal wanalpahad village Bus stand back side drainage is not constructed . People/ Houses beside bustand are facing a lot of issues since 2-3 years with snacks, mosquitos, rodents and pigs . Compliant raised so many time village level . Kindly please help people who are using bus stand and residential staying their . Thanks you

Regards
Srikanthreddy
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naland
May 22, 2021
Report
Copy

Non Compliances for not Maintain Cleanliness

Address:IALONG Toll Gate Plaza. Meghalaya - West Jaintia Hills District.

Dear Team.

As a person who concerned about the cleanliness about our area i beg a pardon to request you to help us to resolve this behaviour of this agency for not doingcompliance on cleanliness as per your guidelines in our area .
Road Name : National Highway 6. Jowai - Ladrymbai- Khliehriat Road.
Toll Gate Name : IALONG Toll Plaza Roads....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raviraj Kandar
May 21, 2021
Report
Copy

Deducted toll twice for single trip

As I could not recharge my fastag account due to technical glitch at fastag login site, I offered cash for the trip but the lady at the Anewadi toll plaza asked me to pay double amount. I recharged my fastag account right at that point and asked her to scan the fastag and the scan was successful but I couldn't receive any message regd this to show her and she told me that the scan happened for the vehicle behind my car. I forced to take my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arjun Mehrotra
May 21, 2021
Report
Copy

Abusing word used by kokhraj fastag

Address:Khokhraj toll Allhabad kausambhi

I have fasttag in my car but everytime I go from khokhraj fasttag they say" next line say fir say aye, again next line pai aap ka fasttag kharab hai after showing them my fasttag is active they say acha machine mangwata hu but this time one of the staff name vijay singh Id 26475 window man started using abusing word to my father which is not excepted my me. Kindly do some enquiry about this fasttag which is always have some issue not me but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viru096
from Aurangabad, Uttar Pradesh
May 20, 2021
May 22, 2021
This thread was updated on May 22, 2021
Report
Copy

Though fastag has sufficient balance toll plaza scree displayed that 'fastag is blacklisted'.....and has taken double amount from

Address:N-3 CIDCO Aurangabad

On[protected] at about 15:01:16 hours at Bhokarwadi-Maliwadi Toll Plaza (Maharashtra) (new NH 520 Section Yedeshi - Aurangabad), though I have sufficient balance in my Axis Bank FAstag, message has been displayed on toll plaza screen that my card is 'blacklisted'. and Toll Plaza employees have charged me double amount i.e. Rs.180 instead of Rs, 90/- and then allowed me to proceed further.
During the period at Toll Plaza out of 100...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Shiva6824
May 20, 2021
Report
Copy

Extra Charge deduction within travel 24 hrs

I started my travel today morning

At kokhraj rs 125 deducted but at Soraon no deduction view same branch

On return at Soraon same amount 125 deducted but at kokhraj no deduction

Request explain

It is also Submitted that I am filing RTI against these problems

For give deduction details wef 01 Jan 21 for all vehicles who suffer these problems...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
noel19728
from Chennai, Tamil Nadu
May 20, 2021
Report
Copy

Toll plaza deducted for not crossing the toll plaza

On 29/07/2020 My Vehicle Number TN10AL0482 crossed Buchireddypalem Toll Plaza at 16:38:27 with transaction ID[protected]-0010329072016382701013 Rupees 35 was deducted from my FASTag account, After crossing Buchireddypalem my vehicle never passed any toll
Plaza until 03/08/2020 10:48:16 at Buchireddypalem

Rupees 70 has been deducted from my FASTag account for crossing Indalwai Toll Plaza On 29/07/2020 at 20:51:35 with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyank1249
May 20, 2021
Report
Copy

About toll booth updating

Address:P- babhani hethar teh- meja

श्री मान जी हम आपसे ये पूछना चाहते है कि Mungari NH-OLD 76E (NEW NH35) Prayagraj, Uttar Pradesh नाम का toll plaza कब जाकर पूरी तरह computerized होगा
और sir यहां बहुत गडबडी है...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
matin inamdar
May 20, 2021
May 28, 2021
This thread was updated on May 28, 2021
Report
Copy

Amount deduction of toll plaza for local people when fast tag is not available in the car

Address:Hiwargao pawasa toll plaza nashik pune highway taluka-sangamner ,Dist-Ahmednagar Maharashtra

Dear sir,
I am complaining about hiwargaon pawsa toll plaza which is located on nashik pune highway in sangamner taluka in ahmednagar maharashtra.
We are local people of the village.our village is 7km from toll plaza if we are going from toll plaza and showing our id proof then also our 85+85=170 rs are deducting from our fast tag account when fast tag is not available in vehicle.Toll plaza is deducting amount through are registration...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy