National Highways Authority of India [NHAI] Complaints & Reviews

Dear sir, my car number TS08FU 0384 . My registered mobile number for toll fast tag is [protected] . Fasttag service is from air tel... I travel daily through Badava toll plaza, andhra pradesh, I received message that rs. 60 deducted for toll fee, at that time my car was at my home 16km from toll plaz...This is second time happened..kindly resolve the issue ASAP
Best regards,
Rambabu...

Hi,
Today on 31 March 2021, I Travelled through Toll plaza Mulund (EEH).I crossed it from Thane direction at 1.20 p.m. then I returned on the the same at 2.24 P.M. Both the time toll plaza deducted full amount, (i.e. 40 Rs. each).actually in my return journey they should deduct 20 Rs. Only.Kindly Return My 20 Rs....

2 way toll are not issued in "Yeddors Toll plaza" near Narsipura, Karnataka toll (between Mysuru to Kollegala).

When asked for 2 way toll, people working on toll gate are threatening and issuing "single journey"

Kindly look into this matter...

The fast tag was called invalid and demanded cash and after stopping for half an hour, they allowed the money to be deducted from the same fast tag, and this caused a lot of trouble and loss....

Sir on[protected] I have been charged double toll at Ban toll plaza jammu and kashmir from one side by Rs.140 twice . Similarly on my way back to home from jammu I have been charged double toll at Mada toll at chenani nashri tunnel by Rs 65 twice .It is therefore requested to your goodself kindly look into the matter and save common people from economic harassment .....

We were made to pay in cash double the amount of the toll even though we had balance in our account. The supervisor named ROSHAN, started misbehaving with us and didn't even check properly for the fastag and went to misbehave and made us pay the cash amount even though we've been using fastag through whole of our trip. Him and his associates didn't even listen and this is totally unacceptable to make us pay double the amount and with such...

The Highway Toll booth at Tangi Cuttack on NH 16 where the staff is mis behaving and making the cars and wait for more than 10mins even when fastag is enabled...

Today at 1550 hrs or so. I paid toll of Rs 60 at kullu Manali toll gate and was just mov8ng out. A person standing on island extending from toll booth stopped our car just 10 meters from the gate and told us to get the scratch on the car removed.

The person who stopped is a private vendor and selling products of some company. When the officials at toll were asked they feigned and said he is not their employee. It should be...

The vehicle has not crossed the toll plaza and repeatedly RFID sends a message on the registered cell that my vehicle has crossed the toll . The bank also shows a transaction.

This is not valid .
I have raised a request on NHAI Toll also on 28 March but still it shows not processed .

Compliant number Hello Sir / Madam,
The compliant Number is 3509149 .
I am attaching the details requested...

Dear Sir we are going to jodhpur from jaipur at thikariya toll tax a cabin staff of toll tax Take extra 130 Rupees in cash despite of fastag deduction of Rs 65, massege have received after some time. I urge you sir kindly refund my 130/- Rs. asap.
My vehicle no. is RJ 29 CA 6422.
Thikariya GVK jaipur express way Pvt. Ltd.
Bhoot & operator no. JK02-NARS
TIME : 30/03/2021 & 05:55:12 AM
Ticket no. [protected]br...

Dear sir
My self Durbha Ravindra Sai..i am owner of my new i20 active (Hyunadai) car with Reg.no RJ20CF 5736..
YOY CAN CHECK IT ONLINE ALSO
..My complaint is that Mr.Vipin jain from Kota, Rajasthan is using my car reg.no and got fasttag of hdfc bank..
He is using this fast tag since 2018, oct..
Recently i bought a new fasttag from chennai hdfc branch with my car no..and due to already car no was in use by...

My vehicle registration number KA19MF 4213, then why detucted rs55 while passing sutathksl toll.Rs 55.00 deducted for Toll Charges at Surathkal Toll Plaza (KA19MF4213), txn ID 0356022003270321073732 on 27-Mar-2021 07:37:32 AM. FASTag balance Rs.145.00 -IHMCL...

Fastag CA[protected]
BALANCE rs 163
Kumbalam toll plaza
Toll not deducted for reason minimum balance.
Date28.03.2021
Charged double amount...

Dear team,

My Vehicle number is BR01FB1718
Wallet ID-[protected]
Customer: Rahul Kumar Pandey

I am facing issues in deduction of toll tax amount while journey toll tax applied double charge in a single crossing.

Request to you, please look into this for resolution and refund my deductible amount.

Prompt response would be appreciated

Regards
Rahul...

Comparing to Madurai - Dindigul stretch, Madurai - Tirunelveli is poorly maintained.
1. Due to non availability of plants in the median, the light flooding from the road users of opposite lane hinders the lane driving adjacent to the median and put them at risk at night.
2. The side wall of a culvert between Virudhunagar and Sattur is very close to the road and it has no sign board before it. Only a small dot yellow sticker...

Madam/Dear Sir
This is formal complaint for a incident occurred at Anand Tollplaza at Nation Express -1 (Vadodara Express Way) on 29/03/2021 around 5:30 PM details for which are mentioned below:
While traveling from Vadodara to Anand via National Express way my Vehicle (RJ ** CJ 4**6) while exiting Express Way at Anad Toll Plaza was hit by Pole/ Barricade on Front Windshield Glass which resulted in many scratches on the glass.br...

Madam/Dear Sir
This is formal complaint for a incident occurred at Anand Tollplaza at Nation Express -1 (Vadodara Express Way) on 29/03/2021 around 5:30 PM details for which are mentioned below:
1. While traveling from Vadodara to Anand via National Express way my Vehicle (RJ 45 CJ 4**6) while exiting Express Way at Anad Toll Plaza was hit by Pole/ Barricade on Front Windshield Glass which resulted in many scratches on the glass.br...

Sir, with due respect I would like to inform you that I am a resident of Guwahati, Assam. Few days back (10 th March, 2021 at 6.57 PM) I went to another district (Nalbari) where I need to cross the madanpur toll plaza. Usually that toll plaza charged 55 rupees for one time through offline mode.
But I used fast tag. And I noticed that rupees 105 was deducted from my account for a single time. Which is almost 100% more than the actual...

Dear Sir / Madam,
date : 29.03.2021, Vehicle No : KA06 Z3548
i have been passed toll in the morning, but my car is parked in the office but unwantedly my fast tag account has been deducted so kindly request you to refund my amount in to my account.
will be appreciate for fast response,
Thank you in advance....

Sir

I had a car KA 04 MR 5866 met with an accident. Requested you to stop the fastag and refund the unused amount. Fast tag id is 34161FA82026C81C062FA9EO...