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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Mar 18, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3077
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+91 11 2507 4200
757
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 216

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G
Gulamfaisal
from Kāmārhāti, West Bengal
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Road 2 year se khrab pdi hai but abhi tk koe kam ka pta nhi

Address:Pratappur kamaicha chanda sultanpyr

Dear sir
My name is mohammad faisal s/o gulam mohammad
Nh56 lambhua to chanda, chanda to dhkhwa
Road bhut bhut kharab hai aor es road ke kharab hone ki wjh se yha ki janta bhut tklif aor dhul ka samna kr rhi hai
Aor kyi logo ko to dma ki bimari ho gyi hai
Bs mere srkar se aor aap sbhi krnchriyo se niwedn krta hu ki aap log eski jach kre aor uske bad esko bnwaye
Market to market agr road bnwa...
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L
Lalitlohade
from Saint Thomas Mount, Tamil Nadu
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Padalsingi toll forcing driver to pay cash instead of toll payment through fastag

Dear sir / Madam

Padalsinghi toll situated on yedsi to aurangabad highway near Gavrai district Beed is forcing to pay toll by cash instead of fasttag.

Pushing driver to pay toll by cash because fasttag is wrong .

Please look into this matter...
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Address:Eden Pearls, Flat - 3C Block- A, 3184 Nayabad Avenue, Kolka

Though I had balance of rs281 in fasttag account still at Palit toll plaza I was declared as blacklisted due to low balance when the toll was rs70 only. However next on Dankuni toll in same day I.e on 5.2.21 the fattah was scanned and I was allowed to pass. Pl clarify why I was forced to pay in cash though the fasttag had a balance....
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S
SKgingerRip
from Ghumarwin, Himachal Pradesh
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Always have to wait atleast 30 min at toll plaza

At hodel srinagar toll plaza haryana. there is always a lot of traffic and there is nothing we can do. When we asked why ? They don't gave proper reason and we have to wait atleast 30 to 45 min to reach toll plaza (100meter). Also fastag not working some time they always ask for money or say plz take ur vehicle back then forward.

Pls resolve this issue as soon as possible because they cause many problems like late for office...
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D
Dilipditya
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Airoli toll chittoor kota road

Address:Chittor kota road aaroli toll

Dear sir
Firstly if you can resolve than give compliant option to people.
At kota chittor road aaroli toll name always have issue regarding poor scanning.Result is here you always find long queue of vehicle in fasttag as well as cash line.if you people can not provide good connection on toll you should closed.
Whenever I asked regarding this staff always talk in bad manner with abusive language.where you find a shop first...
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L
Lakshya Sawaria
from Bengaluru, Karnataka
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Cheating and Fraud at malera toll plaza Udaipur aburoad highway

On the route to Udaipur from abroad
At malera toll plaza
At lane 1 we have been defrauded by toll employee of 100 rupees at around 3 pm

Not about money, he will cheat others as well
We are going to file police complaint as well at Udaipur police station...
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6
69vrkumar
from Malkajgiri, Telangana
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Collection of cash at tollgate inspite having fastag

The personnel at Gudur toll plaza, telangana, instead of scanning the fastag have asked to show the balance in app and collected cash of rs 190/.

I was having a balance of rs 2408/-
Fastag customer ID 11183026
Vehicle no TS10ET5724
Date & Time at toll[protected] & 15:56...
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R
Rohithrr
from Noida, Uttar Pradesh
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Road is very bad

Address:Kadapa to kurnool NH40 Highway

While we traveling from kadapa to kurnool in the NH40 highway, The road is very bad and the patch alignment of the road is bad. The heavy up and down are present on the road. There are so many patchs in the road which made inconvenience. Most of the road got sinked one side....
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S
Sushant Tavdar
from Junnar, Maharashtra
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Toll deductions

Address:PUNE

Sir, My car having plate no MH14DA7444, yesterday i was trav3from pune to sangli. For pune vehicle's khedshivapur toll is free but the toll is deducted after asking the person he said we have exempted your toll...but actually it got msg now of deduction.
I want refund of money. This was my second experience as toll deduction on khedshivapur toll plaza....
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P
Prakash Dhameliya
from Noida, Uttar Pradesh
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Highways bump

Highways no .8
Dilhi to Mumbai
Dist.surat
Near kadodara chokari
Umbhel villege
On the road bump
So many trafik on road...
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M
Markale Arun
from Pune, Maharashtra
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Charging toll at khed shivapur toll plaza pune

I was travel from pune to kolhapur on 31/01/2020 but there is exemption for the vehicel registered under mh-12 and mh-12 but still they cut amount rs.95/- and also on 01/02/2020 irrespective vehicle registered under mh-12-sq-3048. The amount deducted through fast tag may please be credited to my account...
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S
Satish Samnani
from Gaya, Bihar
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Fastag se paise katne ke bad bhi kaise lena

Mere fasttag jus ka number [protected] hai vical nuber CG10AQ2971 is ka pesa kata tha 11.55 am me par us nahi mana gaya or us se cash ki wasi ki gai or mere driver se cash liya gaya hai jis ko mwy atech kar raha hu mey ne dono dital uplod ki hai...
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M
milindangal
from Bengaluru, Karnataka
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Refund of illegally collected toll at Khed Shivapur toll gate

My vehicle number is MH12KY5695. I travelled thru Khed Shivapur tollgate on NH4 - Pune Satara road on 2.2.2021 and 5.2.2021. As per law, vehicles registered in Pune and Pimpri Chinchwad bearing registration numbers MH12 & MH14 are EXPEMPTED at this tollgate from paying toll. However, toll is collected automatically from all the vehicles, fitted with FASTAG which is ill-legal Same happened with me and I had to pay toll of Rs.95 on 2nd and...
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F
faceman36
from Bengaluru, Karnataka
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Nangali toll - fastag sensor not working

Whenever we cross nangali toll in Karnataka, fastag not working and employees exhibit rude behaviour on ladies. No proper maintenance...
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S
Sanjay Bhalke
from Bhopal, Madhya Pradesh
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Fastag payment/cash payment for same travel

Address:Pune

I have travelled on 16th Dec 2020 to Shirwal, the Khedshivapur tool plaza charged me twice, the tool people said your fast tag is blocked and taken money Rs. 95 in cash.

attaching both the toll for your reference
1) fast tag bill
2) Manual receipt.

somehow i got notice, many times i never notice & paid tool twice.
requesting you to pls check at earleist.

Regards
Sanjay...
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V
vikalp agrawal
from Kosi Kalan, Uttar Pradesh
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Illegal collection of tax

Address:Sarafa bazar kosi kalan mathura

Dear Customer, ICICI Bank FASTag linked vehicle no. HR51BR4290 has been debited with Rs 105.00 on[protected]:34:10 for toll charges with trip number[protected] at Srinagar Toll Plaza Plaza on[protected]:33:13. Avl. bal. is Rs 95.00. Call [protected] in case of dispute. In this date the government make free passing of vehicle .But the toll plaza attender can charge a toll tax . Many times the vehicles toll charges by attender...
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S
sunil jain sagar
from Indore, Madhya Pradesh
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Illegal payment collect by Semri toll Plaza Section Jhansi-Poonch

Address:sunil kumar jain -9827380397

मैंअपनी गाड़ी एमपी 15 सीसी 2568 द्वारा दिनांक[protected] को यात्रा कर रहा था मुझसे सिमरी टोल प्लाजा सेक्शन झांसी द्वारा शाम के 7:32 पर गलत तरीके से दुगना टोल वसूल किया गया मेरी गाड़ी जब...
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M
Manas Kumar Bhattacharjee
from Radhanagar, West Bengal
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Delay and total mismanagement of toll Plaza near Durgapur, West Bengal

Toll collection agency is mismanaging the whole show. No clear demarcation of cash less lanes. Charging double the amount from vehicles without fast tag. Vehicles with fast tags are suffering and toll management is totally ignorant about this issue....
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H
Hari Om Upadhyay
from Vijayawada, Andhra Pradesh
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Collection of Toll in cash despite having FASTag on vehicle.

On 26.12.2020 at 14.45.37 hours, I with my vehicle Ford Figo Zxi bearing Registration no. HP 71 1011 crossed Toll [protected]@km 110+200 (N.A.M. Expressway Ltd) Thummalacheruvu SH-2 Andhra Pradesh. I was forced to pay Rs 56 in cash ( Lane No.H01, TC ID-MOI.0021 & Cash Transaction ID[protected] despite the fact and request that my vehicle has FASTag on windshield. The Toll Plaza was running without any FASTag facility against the prevailing...
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A
Abhimanyu Barchha
from Ghumarwin, Himachal Pradesh
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Constant traffic jams due to faulty road construction

Place : Trijunction at Naroda Bethak where NH8(Narol-Naroda road) and Naroda-Dehgam road(SH68) meet
Problem : traffic jams through out the day due to absence of any circle
Probable solution : 1. construction of a circle to regulate traffic flow with reduced chance of collision or accident
2. Extension of road divider along Narol-Naroda road(NH8) closer to trijunction (so that vehicles have to follow their respective lanes...
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