Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Feb 16, 2026
Complaints 8471
Resolved
214
Unresolved
8257
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
s_p_kumar
from Agra, Uttar Pradesh
Mar 21, 2023
Report
Copy

Address: National Highway Authority of India

Respected Sir/ Ma’am,

1. I, Corporal Praveen Kumar, am posted to Air Force Station, Agra. I am writing to you on the tragic accident that took the life of Corporal Sachin Kumar aged 31 yrs, a station comrade who might have been saved by a road light.

2. On 19 March 2023, Corporal Sachin Kumar was riding a motorcycle on the Fatehpur Sikri Highway close to Pathauli Chowki at around 2129h. Due to the poor road visibility and the glare of the oncoming vehicle's headlights, He lost control of the motorcycle and hit the pedestrian from behind, collapsing unconscious in the middle of the road. Before bystanders see him and rush to his aid, a car from the opposite side of the road runs over his head because of the inability of the nearby road lights to function.

3. Due to a severe head injury that resulted in significant blood loss, the Military Hospital in Agra proclaimed him brought in dead. He left behind his wife, a 5-year-old daughter, and his family. Our country lost a soldier. If the broken road lights had been operational, the oncoming cars would have stopped and saved his life.

4. Besides this, there have been numerous incidents on this highway, and it passes through densely populated villages. It is essential to provide road lighting and accident preventive measures as well as to verify their functionality will enhance the safety of both travellers and pedestrians.

4. I hereby request that you kindly look into this issue and resolve it as soon as possible to spare any further loss of precious life.

Thank you.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    clm22
    Mar 20, 2023
    Report
    Copy

    Address: Shardama Hotel, 448Q+PQP, Nedaravalli, Karnataka 577401.

    Hi,
    I am the resident of the Nedaravalli village of Sagara taluk, Shimoga, Karnataka.
    Shardama Hotel which is on NH 206 is not having the public toilet for it's customers, So, the customers are urinating and doing toilet roadside and also near the houses of the village. The whole atmosphere of village is becoming dirty.
    And it doesn't have the parking facility. So, all the trucks are parking NH roadside which is causing accidents in a recent time (also caused 2 deaths). Because the villagers are unable to see the vehicles while crossing.
    I am requesting to you behalf of the villagers to kindly look into this matter and resolve.
    Thank you.

    Address of hotel: Shardama Hotel, 448Q+PQP, Nedaravalli, Karnataka 577401.
    https://www.google.com/maps/place/Shardama+Hotel/@14.1133336, 75.1457151, 14.46z/data=!4m6!3m5!1s0x3bbb8d3cda5c3493:0x155f9c0cf23932c!8m2!3d14.1168449!4d7...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Amittdh
      Mar 20, 2023
      Report
      Copy

      I crossed 2 time Ban toll plaza in one day and the dedicated same amount on both side my vehicle number JK02DB4529.
      Toll deduction message photo attached.
      Please refund my extra dedicated Toll.

      My phone number is [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anand1001
        Mar 19, 2023
        Report
        Copy

        Toll deduction of kota number RJ20 car is exempted on hanging bridge toll at kota but it do it regularly. Please refund all deducted amount for my car RJ20 CD 2146 and store this number for future exemptions
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Mar 17, 2023
          Report
          Copy

          Address: Fast tag Vashi toll plaza

          Vashi toll plaza fast tag worker directly start fighting without any reason fast tag already deducted but they are very rude my morning get disturb sir please do something about hiring
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bhatiahansraj
            from Arki, Himachal Pradesh
            Mar 15, 2023
            Report
            Copy

            Complaint regarding encroachment

            To
            the nhai
            sub:-complaint regarding encroachment in the land of nhai.
            Sir,
            you are kindly requested to take immidiate action against encroacher virender kumar s/o mast ram, vill.Nawi, po.Shalaghat, teh.Arki, distt.Solan hp. Who is goining on to construct the road and damage the parafits of nhai near ex mla house at vill. Nawi between nawi and ex. Mla house.
            Thanking you
            hr. Bhatia
            [protected]...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            V
            vkshingala
            from Chhota Udepur, Gujarat
            Mar 13, 2023
            Report
            Copy

            Yesterday, I have made single journey through Khandi obri toll plaza.
            As per website the actual toll is 95.00 for single journey.
            But toll recovered from my Wallet is 165.00. Please refer screen shot.
            what I am required to required to do get the refund for excess amount.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vkshingala
              from Chhota Udepur, Gujarat
              Mar 13, 2023
              Report
              Copy

              I have used Kathpur toll for single journey on 12th morning.
              The toll deduction from my wallet no [protected] is Rs 70.00 which is excess than prescribed.
              My vehicle no GJ16AP9522.
              I SEEK YOUR ASSISTANCE IN GETTING REFUND
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aneesh426
                Mar 12, 2023
                Report
                Copy

                Sir,
                This to inform you about the mismanagement at the Sheetal toll plaza at the exit RJ01 of NE4. We were coming from Jaipur to Alwar on 12th March 2023 and paid toll at various toll plaza in Jaipur and even at the entry of NE4 at Dausa. We took the expressway thinking that it will save our time but to the despair as soon as we reached the exit RJ01 at Sheetal around 8:25 pm there was an error and our fast tag was not reading at 3 or 4 gates. We had seamlessly paid taxes at multiple toll plaza and our fast tag had sufficient balance still after 30mins of drama the person at the toll took cash from us and didn’t even give us any receipt of the same. As we were already frustrated and tired we went ahead and did not argue. But if this management continues I don’t know how India will be corruption free. Kindly look into the matter as soon as possible. Please find attached the screenshot of the fast tag that was deducted just before entering the NE4 at the rahadhok toll plaza.

                With regards
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aneesh426
                  Mar 12, 2023
                  Report
                  Copy

                  Sir,
                  This to inform you about the mismanagement at the Sheetal toll plaza at the exit RJ01 of NE4. We were coming from Jaipur to Alwar on 12th March 2023 and paid toll at various toll plaza in Jaipur and even at the entry of NE4 at Dausa. We took the expressway thinking that it will save our time but to the despair as soon as we reached the exit RJ01 at Sheetal around 8:25 pm there was an error and our fast tag was not reading at 3 or 4 gates. We had seamlessly paid taxes at multiple toll plaza and our fast tag had sufficient balance still after 30mins of drama the person at the toll took cash from us and didn’t even give us any receipt of the same. As we were already frustrated and tired we went ahead and did not argue. But if this management continues I don’t know how India will be corruption free. Kindly look into the matter as soon as possible. Please attached below the screen shot of the fast tag which was deducted just before we entered NE4 at the rajadhok toll plaza and also had sufficient balance.

                  With regards
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Selvam Manunitha
                    from Chengam, Tamil Nadu
                    Mar 12, 2023
                    Report
                    Copy

                    Address: No 236, mettu street aratavadi post and village chengam Tiruvannamalai 606709

                    I need to remove the tree which is in my property near by road
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Mar 12, 2023
                      Report
                      Copy

                      I was travelling between bhopal to nagpur. Incident happened at Bagwada Toll plaza where I have to wait for more than 5 minutes because there tag reader is not working. The toll owner used the hand held device forcefully to deduct the amount and verbally harrassed me.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Monika sharma 39
                        from Delhi, Delhi
                        Mar 11, 2023
                        Report
                        Copy

                        The Rohtak exit of western peripheral is majorly damaged . Please look into the matter urgently . This is a serious issue .
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          E
                          erty
                          Mar 11, 2023
                          Report
                          Copy

                          Address: rewari

                          Respected Sir the road condition from Dharuhera to Bilaspur is very bad and there are many big potholes which can cause any dangerous accident and damage to the vehicles I humbly request you to please repair as soon as possible, All flyovers are to be needed repair
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Atchut Rama Raju
                            Mar 11, 2023
                            Report
                            Copy

                            Respected Sir/Medam

                            Illegal Construction in National High Road Area and occupied Pedestrians Road in the following area.
                            In Survey No. 84/7, Anandapuram to Tagarapuvalasa Survey Road, Rajula Tallavalsa, Visakhapatnam Dist
                            Shop Names are 1. Sri Manikanta Water Plant 2. Magic Dricks 3. Sushma Chemical Laboratory 4. Arogya Milk.
                            Attached Photographs for reference.

                            Kindly do needful action
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vatsasu
                              Mar 11, 2023
                              Report
                              Copy

                              Dear Sir/Medam

                              Area: Rajula Tallavalasa
                              Dist: Viskhapatnam Dist - 531162
                              State: Andhra Pradesh

                              Shop keepers are occupied pedestrains place, Pedestrians are using Highway Road find attached photo graph for you easy reference

                              Thanks in Advance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vatsasu
                                Mar 11, 2023
                                Report
                                Copy

                                Dear Sir/Medam

                                This is to bring to your kind notice that, in Rajula Tallavalasa, Bheemunipatnam Mandalam, Visakhapatnam Dist, A person who is occupied National Highway site and constructed illegally and occupied footpath which is discomfort to pedestrians

                                Thanks in advance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Arshdeep Dhaliwal
                                  Mar 11, 2023
                                  Report
                                  Copy

                                  Address: W4MG+3VM, NH 148B, Mohindergarh, Haryana 123023, India

                                  I was travelling from punjab to jaipur on March 11, 2023.
                                  I crossed all the toll plazas from Punjab to Jaipur, Rajasthan but had no issues with my fastag.
                                  But when i came to SIROHI BAHLI PLAZA, NRP ROAD PROJECT NH148B the workers on Toll Plaza said that their fastag is not registered and they straight denied to manually enter it and said Do whatever you can do or complaint wherever you want to complaint, only way you can pass the toll plaza is by paying Rs.250 cash.
                                  Moreover one guy threatened us as well by saying abusive language to me and my family.
                                  I checked my fastag and reviewed with IDFC bank and they verified that i have enough fund .
                                  I called helpline number 1033 and they simply disconnected my call without even hearing the matter.
                                  This is completely harassment of Indian taxpayer.
                                  I am sending pictures of the receipt and my fastag and amount in my account.
                                  As well i will be sending the video of the guy who wasted my money.
                                  This Toll plaza is totally controlled by people who are running this toll plaza
                                  If you have any doubt you can check cctv footage as well if accessible otherwise i am sending whatever i could have recorded on my mobile under this tense situation.
                                  I really hope to get some justice served here.

                                  Name- Arshdeep Singh Dhaliwal
                                  Email [protected]@gmail.com
                                  Phone -+91-[protected]

                                  Ekjot Singh +[protected]

                                  Car- Hyundai i20
                                  PB56E2010
                                  +1 videos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mubeen0261
                                    Mar 11, 2023
                                    Report
                                    Copy

                                    Respected Sir/Mam
                                    I am a Student of Nagesh karagaji Orchid College of Engineering and Technology, Solapur.
                                    As my college is situated side of NH-52
                                    There is a wine shop infront of my college which is exact side of NH-52.
                                    And one more thing I want to bring to you is there is an illegal selling/consumption of liquor in dhaba named as Sheetal Dhaba/Hotel which also situated side of NH-52.
                                    Wine Shop name called as New Goodluck beer and Wine shop right in front of college
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ang Singh
                                      from Karnal, Haryana
                                      Mar 10, 2023
                                      Report
                                      Copy

                                      Wrong charge

                                      Address: Vpo Haibatpur Karnal Haryana

                                      My car no HRO7AD5623
                                      Wrongly charged by rs265 at jakhauli toll plaza on 09/03/2023 at 21:00 which is incorrect. I request my extra charge back.
                                      Thank you...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy