National Highways Authority of India [NHAI] Complaints & Reviews

24/02/2023
Gharaunda Toll Plaza
We had to pay the toll even when the line was way more than 100 mtrs and on reaching counter when told that this is against law no body was ready to listen as theat governments order dont mean anything

Sir
Today[protected] at around 15:00 Hr I was crossing the Maithi Toll Plaza, Bihar ( Between Darbhanga and Muzaffarpur). At toll no 7, The Fastag id of one of the car was not working. Despite of charging him double toll and releasing the way the toll person was negotiating with us to take back our vehicle and go to another lane. I was 3rd in the lane and despite of having fastag I had to wait there for around 20-25 minutes. I have attached photographs of toll plaza and the vehicle which had the issue. This is really annoying that because of any other's mistakes the others had to suffer and the main culprit goes as it is. You may check the CCTV footage for your convenience. Kindly look into the matter and take necessary action for the same

Sir
Today[protected] at around 15:00 Hr I was crossing the Maithi Toll Plaza, Bihar ( Between Darbhanga and Muzaffarpur). At toll no 7, The Fastag id of one of the car was not working. Despite of charging him double toll and releasing the way the toll person was negotiating with us to take back our vehicle and go to another lane. I was 3rd in the lane and despite of having fastag I had to wait there for around 20-25 minutes and then paid the full toll amount. I have attached photographs of toll plaza and the vehicle which had the issue. This is really annoying that because of any other's mistakes the others had to suffer and the main culprit goes as it is. You may check the CCTV footage for your convenience. Kindly look into the matter and take necessary action for the same.

My name is SHEKHAR MOKAL
MO NO [protected]
CAR NO MH46X1929

on 08 nov 2022 i get 2 text msg from icici bank fastag about wrong debit adjustment of Rs1173/- and 1173/- i made online complaint about the same. ( complaint no CMP [protected] and CMP [protected])
i am get refund from CMP[protected] but i am not get refund from second complaint CMP[protected]

now bank is not given mi respond and they close the same complaint and not given details about the same.

FIND ATTACHED COMPAINT DETAILS
PLEASE HELP ME FOR THE SAME

Toll : Chalageri, Karnataka
Time : 2/17/2023 10:17:42 AM
Transaction ID : 010032302171018236137
Vehicle Number: KA15M4013
Description : TC/[protected]/0010032302171018236137/KA15M4013/356019/[protected]

Amount deducted: First time : Rs 55/- Again Rs 75/- was deducted at same time and same toll plaza. Total of 130/- was deducted.

Respective Person,
My name is Vijay Singh Chauhan and I have car RJ 45 CN 2749. Last day on dated 19 Feb 2023 I travelled from Jaipur to My village in Dausa by crossing two toll plaza Rajadhok & Titoli with respective tolls and return to jaipur from these both toll plaza with respective tolls. And after end of my Journey in Jaipur at 6:00 PM my car is parked at my resistance in Garage. But today on dated 20 Feb 2023 at 9:48 PM I received a message of toll plaza Renwal (I don't know that is where and I never travelled in two years ) about the deduction of Rs 100 of toll fees. While car is parked at home in Jaipur since last day and I am here in Marwar Mundwa Nagaur (By travelling RSRTC Bus).
It is very shockfull for me that NHAI Toll plaza are deducting fake tolls of the vehicle which didn't pass this Toll.
It is my request please a needful action with proper inquiry of toll counter. And return my amount in respective manner.

Regards,
Vijay Singh Chauhan
[protected]

I was waiting more then 12 minutes in karubathapati toll and they have charged me for my car

Axis Bank Fastag ID-[protected] For Vehicle NO UP21CH 7048 debited with INR 155.00 on[protected]:57:32 IST for Trip[protected] at Chhajarsi

Axis Bank Fastag ID-[protected] For Vehicle NO UP21CH 7048 debited with INR 155.00 on[protected]:02:36 IST for Trip[protected] at Chhajarsi

WHILE RETURNNING FROM DELHI TWO times Double Payment is CUT It Was a return journey on same Date within Three hours Supposed to cut 80 Rs instead amount taken is 310/= Plz Do need ful. Thanks

Dear Sir,
I have vehicle No.MH31/FR5565. This Vehicle is having two nos of fastage.
Accidently both are active. Due to this repeated toll fee has been deducted from both the fastage.
You are requested to verify this fact by checking transaction statement of both fastage. Please return repeatedly paid toll fee to my account please.
Ajay Wasudeo Kutarekar, Mobile, [protected],
State Bank of India, SBIN0008239, A/c No.[protected],
Double paid toll fee is as under,
27/01/2023, Rs.95.00 @ Sendurwafa Toll, Sakoli Road,
29/01/2023, Rs.60.00 @ Mathini Toll, Bhandara Road,
17/02/2023, Rs.55.00 @ Gondkhairi Toll, Amravati Road,

Thanking You,
Your's Faithfully,
Ajay Kutarekar,
[protected],

It takes more than 10 minutes to cross the faridabad gurgaon E way in the night, as per new rules hade heard that for more than three minutes delay amount is to be refunded back.

This is to raise a written complaint about "Illegal/wrong deduction of Toll for the amount of 80.00 INR" against the above said subject line vehicle.

My vehicle (Hyundai-Grand i10 - MH05-DS-6848) was parked in my parking lot last night, i.e. on 14-Feb-23. Location of the vehicle is (Maharashtra - Thane - 421201)
However, surprisingly I received a message from 'JK-HDFCBK' stating the following:

Toll Paid Rs. 80
At: IRB Choryasi || On:[protected]:02:23 || Vehicle No: MH05DS6848
Via HDFC Bank NETC FASTag || Bal: Rs 9.099

I want to let you know and want to confirm that neither me nor my vehicle went anywhere on the said date on the given time & we were at home only.

We reside in Maharashtra state, Thane district. The said Toll Booth (IRB Choryasi) is located in Gujarat.
I am furiously wondering, how the Toll amount got deducted from my account then??

This illegal & wrong deduction needs to be rectified.
Requesting you to please look into it & kindly revert my money back to my FastagHDFC account at earliest, which was wrongly deducted.

I have raised a complaint with Fastag HDFC customer care & wherein they acknowledged the issue, also mentioned that this happened due to some server problem / system glitch. They provided me with the complaint number - I83689251. PFA relevant documents/images for your reference.

Chalageri toll plaza charging Rs.130/- for one trip for car

Sir.
At .chalisgaon Fatta. SAYNE BK.MALEGAON.NASHIK.MAHARASHTRA.
SIR Almost more than 10 days highway has blocked for damage clear.but no damage clear & highway has block.they provided service road but daily accident on service road.so I request you sir plz clear this site.plz.

Hello sir,
I want to your attention about maintanence of national highway 8-B. Garden made by NHAI under national highway 8-B near green land chowkdi, Rajkot -03 was not maintained since 5 yrs. Since 1 yr shipkeepers using the garden infront of maninagar society as a shipyards and removed safety grills. Shipkeepers keeps dirty Vegetables and garlics in garden and using it as a dustbins so it smells very bad and. As this is the main entrance of Rajkot city I want you to take attention in this matter and do maintain it as soon as possible. I hope you understand this matter and give your valuable response on it.

Hello Sir,
We travelled from Murlipura, Jaipur to Chomu yesterday (13/02/23). There is only 1 Tool plaza - Tatiyawas.
From Jaipur to Chomu journey, Rs. 70 deducted at Tatiyawas toll at 13/02/23 11:56 AM and
On return journey, Rs. 35 deducted at Tatiyawas toll at 13/02/23 20:31 PM.
Then again at 00:47, fake toll charges of Rs. 30 deducted for Pabanawa toll plaza.
We don't know about this toll and we didn't travel anywhere else. we suspect that Tatiyawas toll people doing this cheating.
Please refund our charges with compensation.

Dear sir/madam

While traveling on Purvanchal Expressway from Lucknow to Azamgarh today I noticed some subtle yet very dangerous bumps and potholes on km65 and km75. My car jumped high in the air and came down with a lot of force. If I had not controlled the speed of my car there would have been a major accident. I would request you to please look into this matter and fix this urgently as it can cost many lives and lead to many accidents.

Sir, Mera chayan retail outlet (IOC)me hua hai.jiski application for permission for construction & use of approaches/acess road for a Proposed retail outlet at NH-47 road ch.100+801 village-sardarpur ki mene file (ref.M/s IOCL letter no.IOCL/NH-47/sardarpur/01, dtd20.10.2022 )ko NHAI office Indore me jma ki thi.required as per annexure-1 of Morth letter RW-NH-33032/01/2017-S&R(R) dated 26.06.2020 ke anusar permission 60 days ke andar milna...

The ROAD CONDITION of the COASTAL HIGHWAY Connecting DAMAN to UDHWADA, is terribly BAD and it has become a NIGHTMARE to drive vehicles on this road. Lakhs of people COMMUTE DAILY taking this road and multiple accidents are happening, vehicle breakdown is happening, because of BAD CONDITION of the ROAD.

We seek your support in REPAIRING THE ENTIRE COASTAL HIGHWAY STREATCH connecting DAMAN to UDHWADA, at the EARLIEST and help us in PREVENTING ACCIDENTS .

Thanking you in advance

While travelling from chutmalpur to dehradun there is so much up down on road. Particularly where you have laid some charcoal patches. Please remove this uneven patches. Otherwise it create any big accident.

Dear sir on 29/01/2023
I was passed the NHAI Mandamarri toll Plaza of Telangana state the amout debited from fastag of amount rupees 35 twice the time i passed the toll plaza at 10:16pm where within 24 hrs i passed the same toll plaza even though 35 debited at 10:16 pm & again debited 35 at 09:55pm The vehicle i used TS 22A 3373 for passing toll Plaza