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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
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758
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 23

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A
AzeezAhmad
Jan 28, 2023
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Financial Loss of Toll Tax

Address:Airforce Station Tezpur

I were under toll exempted category under INDIAN TOLL ACT ARMY AIR FORCE 1901(2/91) but my Toll deducted at Gazole Toll Plaza on 25 Jan 2023 worth Rs 200. I want my money back as soon as possible. Letter of exception attached.
Vehicle no- PB 12 Q 9727.
Fastag ID - 34161FA820328E40191D2600
Thank you...
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A
AzeezAhmad
Jan 28, 2023
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Financial Loss

Address:Airforce Station Tezpur

I were under toll exempted category under INDIAN TOLL ACT ARMY AIR FORCE 1901(2/91) but my Toll deducted at 18th Mi Toll Plaza on 25 Jan 2023 worth Rs 420. I want my money back as soon as possible. Letter of exception attached.
Vehicle no- PB 12 Q 9727.
Fastag ID - 34161FA820328E40191D2600
Thank you...
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A
AzeezAhmad
Jan 28, 2023
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Toll tax deduction

Address:Airforce Station Tezpur Assam 784104

I were under toll exempted category under INDIAN TOLL ACT ARMY AIR FORCE 1901(2/91) but my Toll deducted at Galia Toll Plaza on 24 Jan 2023 worth Rs 150. I want my money back as soon as possible. Letter of exception attached.
Vehicle no- PB 12 Q 9727.
Fastag ID - 34161FA820328E40191D2600
Thank you...
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A
Aarav_Bhandari
from Gurugram, Haryana
Jan 28, 2023
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Extra toll charges deducted on kmp expressway

We were on kmp expressway, we started from badli and exited from kundli. They should have deducted 80 rupees from fastag, but 2 days later we got a message that 235 rupees have been deducted from kundali expressway. It was 25th January around 10am and the person inside the toll booth said “server down hai bhaiya” we still asked for a slip, however he said “slip nahi hai aise hee chale jao.” We knew something was wrong however we continued...
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Address:Mahesh Chandra lal, c/o H.p petrol pump, Chattauni, Motihari

Sir,

Your drainage work is being done from last 4-5 yrs. Unnecessary many pot and holes have been done which is dangerous for day to day momentum l movement of drivers resulting accident takes place.

Your half built nalas is being used by hospital, and many other people commercial places causing damage of road and logging of water.
The issue has been raised with the contractor people who are doing this...
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H
Himanshu Butani
Jan 27, 2023
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Recharge from my fastag app

Question 1: When i am doing recharge from my fastag app in it's not showing from which bank recharge or how many fastag activated form this car vehicle number?

Question 2: Why are you 2 fastag activated.

from NHAI helpline number i got information there are multiple fastag activated for my single car.

i had purchased second hand car and my current fastag recharge has been accounted in my previous...
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V
Vinod minj
Jan 27, 2023
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Without crossing deduction

Address:F3C6+HG4, NH39, Hismi, Jharkhand 835214

Today I don't cross murma toll plaza but money is deducted....
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S
Shubham1302
from Shirpur-Warwade, Maharashtra
Jan 27, 2023
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Near the Dabashi village name board road is in bad condition

Address:8V9Q+VPJ, Mumbai - Agra National Hwy, Adhe, Maharashtra 425405

1. The village of the Debashi name board near the road is very bad condition because so many path holes are their on both sides on NH3.

2. Please take action against toll authority or shut down the toll for no services to public.

3. Near Babaji ka Dhaba the road are upper dipper...
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S
Subhabrata Sen Gupta
Jan 27, 2023
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Unnecessary delay at Debra Toll Plaza 205002, Gate No. 4

Dear Sir,
In spite of having sufficient balance in my FASTag account, my car was halted at the Debra Toll Plaza 205002, Gate No. 4 for several minutes and eventually the gate opened at about 12:12 P. M. on 23.01.2023. It seemed that the sensor of the gate was malfunctioning but the attending staff were indifferent and after some persuasion by my driver, one of them came and cleared the exit with a handheld device.
Such lackadaisical...
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Address:Sakrar (284205) #Distic- jhansi

सर, झांसी-खजुराहो हाईवे (NH-39) लाइन पर स्थित कस्बे सकरार (284205) में बने हाईवे ब्रिज पर लगी लाइट्स को प्रतिदिन रात 11 बजे के आस-पास बंद कर दिया जाता है | जिसकी वजह से ब्रिज पर कई दुर्घटनाएं...
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S
Shubham776
from Ghaziabad, Uttar Pradesh
Jan 26, 2023
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Unavailability of Street Lights on NH 334C

Address:lakuan, Ghaziabad

The Whole route of NH 334C has street lights but are not working from many years and nobody is doing anything, please take this matter on priority and get this sorted ASAP...
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This is to inform that my vehicle license plate number HR13N8963 crossed KMP highway on 16.01.2023 from Pipli to Kundali and Kundali to Pipli on the same day i.e. 16.01.2023. But they have deducted the toll charges as Rs 245 for the TRIP on 18.01.2023 at 18:25:25 with the Tag serial number [protected] while the charges are not that much for the four-wheeler as they have charged. Similarly, my car license plate number HR13N8963 passed main...
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N
NandanMishra
Jan 23, 2023
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Misbehaviour of Toll Staff

Address:6/45, Chiranjeev Vihar, Ghaziabad

One 21st January 2023 our vehicle no. UP14CB8001, having Tag Account NO. 21007893 reached Dasna Toll Plaza (Plaza Code: 320056) at about 4 p.m. Toll Staff stopped vehocle from passing the toll saying that your toll account does not have sufficient balance. Passenger, informed the toll staff that tag has sufficient balance as on 17.01.2023 Rs.2000 were added to tag and there was no significant movement of vehicle since then. Passenger requested...
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J
Jishant bansal
from Sangrur, Punjab
Jan 22, 2023
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For breaking car front glass

Employees of lehra begga toll plaza had broken front glass of my car because they said me to go ahead but suddenly barrier was fallen down and my car glass was broken who will now pay for my car glass??...
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H
Har prakash
from New Delhi, Delhi
Jan 22, 2023
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Wrong toll charge

Hello Sir, '
I have been charged incorrect amount on Airtel fast tag, kindly find the details below:

Entry Point: Jakhauli Toll Plaza
Exit Point: Malvika Toll Plaza
Vehicle Number: Dl 3C BZ 7049
Incorrect Amount Charged: INR 230
Correct Amount: INR 35
Date of journey and time - 20 Jan 2023. At 09:38 am

Could you please have a look into this as I have on this toll plaza...
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A
Ashok Kumar Bathini
from Jangaon, Andhra Pradesh
Jan 21, 2023
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Lights not switching on since 1 month

Address:Nellutla 506167 pincode

I am from Telangana Jangaon District Lingala Ghanpur Mandal Nellutla Village in my village Highway Lights are not switching on since one month because contractor not paying electricity bill due to such thing tere are many accidents othe many issues solve my...
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G
goldytomar
Jan 20, 2023
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Unauthorized Toll Charges

Hello Sir, '
I have been charged incorrect amount on my paytm fast tag, kindly find the details below:

Entry Point: Mavikala Toll Plaza
Exit Point: Dasna Toll Plaza
Vehicle Number: UP 19 L 2575
Incorrect Amount Charged: INR 160
Correct Amount: INR 60

Could you please have a look into this as I have on this toll plaza that they are charging incorrect amount on frequent basis.br...
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P
pollutionfreeindia
Jan 19, 2023
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Brick kilns besides highways causing health hazard to passengers.

In Eluru, West Godavari and East Godavari districts of Andhra Pradesh, brick kilns are establishing adjacent to the highways. The particular places are Duvva between tadepalligudem and Tanuku... Khandavilli, annavarappadu etc., between Tanuku and siddhantam.

As per G.O.No.80, Environment department of Andhra Pradesh, brick kilns should not be erected within the radius of 200 metres to the national highways. But the said GO...
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Address:Greater Noida West

I was travelling on Mereuit road on 17.1.2023 and had to go to Gzazhiabad. By mistake I had entered the Toll lane and as my vehical was not having Fastag the toll plaza employee had issued me a Fastag and charged Rs. 500. He did not give me the receipt for the same. He told me that he had put the balance of Rs 300 but actually the balance was only Rs. 100 and Rs. 50 was the security amount.
I had paid him through Paytm.
br...
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Address:Khali, Tal- Sangamner Dist A nagar

Dear sir/madam,
Here on NH50 pune-nashik there is hiwargaon pawasa toll plaza located near sangamner taluka.
On this toll plaza local residents has no toll. I am also local resident of here.. On my Wagon-R car MH23AD0719 i have installed fast tag.
As local resident do not pay toll.. They cut toll from my fasttag Rs. 100/-
Please send refund of 100 rupees as soon as possible....
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