National Highways Authority of India [NHAI] Complaints & Reviews

Respected sir/madam, i am a resident of assam.Condition of National highway 15 is very worst.From mangaldai to dhekiajuli road condition is very worst and dangerous for driving and riding.

Paneli Service road to Rafadesvar Service Road for got to Jodhpur to Morbi.. that service road crossing design is not properly… so, please review it and take action in that because too much accident chance in that…

Please take action urgent… Because of service road crossing design mistake traffic police take fine too much…

Sir NH458 ROAD FROM MERTA TO ROL VIA DEGANA is damaged from six months after its manufacturing, but no body is looking into this matter. We face lot of problems while driving. I think this is fully corrupted road pls make a committee to investigate this road and make this road again. It will not restore with patch work.

Due to poor maintenance in Nager coil toll road 3 cars type got damaged .take necessary action to avoid accident

Sir, Myself Meva lal maurya s/o Jiut maurya from vill-Sarar urf Haiderganj sub district- kasimabad Dist Ghazipur Uttar Pradesh .
My house was situated near circle of NH 29 which is demolished by NHAI on 19 Feb 23 without giving any compensation against my house.
Please resolve my matter.
Attached document.
Adhar card
House image
Khatauni

I am a armed forces personnel, I was traveling from Trivendrum to my duty station in my personal vehicle NO. MP07CK0727, i happen to cross ETTURVATTAM TOLL PLAZA near Tirunelveli Tamil Nadu, their toll staff shouts at me and talks to me in very rude manner, when I reached at toll i show them my service ID card but they kept on saying that toll is not exempted in private vehicle, whereas i also show him a service letter from airforce HQ regarding toll exemption for service personnel, in which It was clearly mentioned that toll exemption will be provided to all armed forces personnel as discussed with MORTHS in month of OCT 22, but he kept on showing some old letter from NHAI from 2019 regarding no toll exemption in private vehicle and kept on saying we have not received any latest letter from NHAI, however I paid toll plus penalty for not having charged fastag still toll employee shots at me and talk to me in very rude behaviour, he also show me a what's app group in which they kept a record of all such cases. I don't know from which side problem started either from airforce HQ or NHAI but their are hundreds of service personnel who faces same problem as me at this toll plaza. I request you to please look into the matter and do the needful for future ease for soldier who serves this country with full dedication and such toll plaza employees don't even respect them properly.

Dear Sir,

I would like to inform you as i am a resident of Raigarh chhattisgarh 496001 and there is a toll in jhalmala and i have shop after the toll near NTPC LARA and i have visited the toll complex for issuing of monthly pass and as i have registered No of my vehicle in ambikapur CG 15DX8899 IN name of Satish Agrawal and i am providing adhar card of Satish agrawal with local address already they have made pass of many vehicles with same process and they are denying the pass kindly look into the matter as i cant pay 100 rs per visit of my shop contact no -[protected] vehicle no : CG15DX8899

24/02/2023
Gharaunda Toll Plaza
We had to pay the toll even when the line was way more than 100 mtrs and on reaching counter when told that this is against law no body was ready to listen as theat governments order dont mean anything

Sir
Today[protected] at around 15:00 Hr I was crossing the Maithi Toll Plaza, Bihar ( Between Darbhanga and Muzaffarpur). At toll no 7, The Fastag id of one of the car was not working. Despite of charging him double toll and releasing the way the toll person was negotiating with us to take back our vehicle and go to another lane. I was 3rd in the lane and despite of having fastag I had to wait there for around 20-25 minutes. I have attached photographs of toll plaza and the vehicle which had the issue. This is really annoying that because of any other's mistakes the others had to suffer and the main culprit goes as it is. You may check the CCTV footage for your convenience. Kindly look into the matter and take necessary action for the same

Sir
Today[protected] at around 15:00 Hr I was crossing the Maithi Toll Plaza, Bihar ( Between Darbhanga and Muzaffarpur). At toll no 7, The Fastag id of one of the car was not working. Despite of charging him double toll and releasing the way the toll person was negotiating with us to take back our vehicle and go to another lane. I was 3rd in the lane and despite of having fastag I had to wait there for around 20-25 minutes and then paid the full toll amount. I have attached photographs of toll plaza and the vehicle which had the issue. This is really annoying that because of any other's mistakes the others had to suffer and the main culprit goes as it is. You may check the CCTV footage for your convenience. Kindly look into the matter and take necessary action for the same.

My name is SHEKHAR MOKAL
MO NO [protected]
CAR NO MH46X1929

on 08 nov 2022 i get 2 text msg from icici bank fastag about wrong debit adjustment of Rs1173/- and 1173/- i made online complaint about the same. ( complaint no CMP [protected] and CMP [protected])
i am get refund from CMP[protected] but i am not get refund from second complaint CMP[protected]

now bank is not given mi respond and they close the same complaint and not given details about the same.

FIND ATTACHED COMPAINT DETAILS
PLEASE HELP ME FOR THE SAME

Toll : Chalageri, Karnataka
Time : 2/17/2023 10:17:42 AM
Transaction ID : 010032302171018236137
Vehicle Number: KA15M4013
Description : TC/[protected]/0010032302171018236137/KA15M4013/356019/[protected]

Amount deducted: First time : Rs 55/- Again Rs 75/- was deducted at same time and same toll plaza. Total of 130/- was deducted.

Respective Person,
My name is Vijay Singh Chauhan and I have car RJ 45 CN 2749. Last day on dated 19 Feb 2023 I travelled from Jaipur to My village in Dausa by crossing two toll plaza Rajadhok & Titoli with respective tolls and return to jaipur from these both toll plaza with respective tolls. And after end of my Journey in Jaipur at 6:00 PM my car is parked at my resistance in Garage. But today on dated 20 Feb 2023 at 9:48 PM I received a message of toll plaza Renwal (I don't know that is where and I never travelled in two years ) about the deduction of Rs 100 of toll fees. While car is parked at home in Jaipur since last day and I am here in Marwar Mundwa Nagaur (By travelling RSRTC Bus).
It is very shockfull for me that NHAI Toll plaza are deducting fake tolls of the vehicle which didn't pass this Toll.
It is my request please a needful action with proper inquiry of toll counter. And return my amount in respective manner.

Regards,
Vijay Singh Chauhan
[protected]

I was waiting more then 12 minutes in karubathapati toll and they have charged me for my car

Axis Bank Fastag ID-[protected] For Vehicle NO UP21CH 7048 debited with INR 155.00 on[protected]:57:32 IST for Trip[protected] at Chhajarsi

Axis Bank Fastag ID-[protected] For Vehicle NO UP21CH 7048 debited with INR 155.00 on[protected]:02:36 IST for Trip[protected] at Chhajarsi

WHILE RETURNNING FROM DELHI TWO times Double Payment is CUT It Was a return journey on same Date within Three hours Supposed to cut 80 Rs instead amount taken is 310/= Plz Do need ful. Thanks

Dear Sir,
I have vehicle No.MH31/FR5565. This Vehicle is having two nos of fastage.
Accidently both are active. Due to this repeated toll fee has been deducted from both the fastage.
You are requested to verify this fact by checking transaction statement of both fastage. Please return repeatedly paid toll fee to my account please.
Ajay Wasudeo Kutarekar, Mobile, [protected],
State Bank of India, SBIN0008239, A/c No.[protected],
Double paid toll fee is as under,
27/01/2023, Rs.95.00 @ Sendurwafa Toll, Sakoli Road,
29/01/2023, Rs.60.00 @ Mathini Toll, Bhandara Road,
17/02/2023, Rs.55.00 @ Gondkhairi Toll, Amravati Road,

Thanking You,
Your's Faithfully,
Ajay Kutarekar,
[protected],

It takes more than 10 minutes to cross the faridabad gurgaon E way in the night, as per new rules hade heard that for more than three minutes delay amount is to be refunded back.

This is to raise a written complaint about "Illegal/wrong deduction of Toll for the amount of 80.00 INR" against the above said subject line vehicle.

My vehicle (Hyundai-Grand i10 - MH05-DS-6848) was parked in my parking lot last night, i.e. on 14-Feb-23. Location of the vehicle is (Maharashtra - Thane - 421201)
However, surprisingly I received a message from 'JK-HDFCBK' stating the following:

Toll Paid Rs. 80
At: IRB Choryasi || On:[protected]:02:23 || Vehicle No: MH05DS6848
Via HDFC Bank NETC FASTag || Bal: Rs 9.099

I want to let you know and want to confirm that neither me nor my vehicle went anywhere on the said date on the given time & we were at home only.

We reside in Maharashtra state, Thane district. The said Toll Booth (IRB Choryasi) is located in Gujarat.
I am furiously wondering, how the Toll amount got deducted from my account then??

This illegal & wrong deduction needs to be rectified.
Requesting you to please look into it & kindly revert my money back to my FastagHDFC account at earliest, which was wrongly deducted.

I have raised a complaint with Fastag HDFC customer care & wherein they acknowledged the issue, also mentioned that this happened due to some server problem / system glitch. They provided me with the complaint number - I83689251. PFA relevant documents/images for your reference.

Chalageri toll plaza charging Rs.130/- for one trip for car

Sir.
At .chalisgaon Fatta. SAYNE BK.MALEGAON.NASHIK.MAHARASHTRA.
SIR Almost more than 10 days highway has blocked for damage clear.but no damage clear & highway has block.they provided service road but daily accident on service road.so I request you sir plz clear this site.plz.