National Highways Authority of India [NHAI] Complaints & Reviews

Fastag is not working properly . It is making long long queue today. Not properly managed toll plaza

Helpful

Found this helpful?

Write a comment

Post your Comment

At 15th jan 2021 we are traveling from junagadh gujarat to rajkot on national highway its our first time to drive with fast tag during travelling all through highway i ask all tall collector i have fast tag but they asked for cash tall collector also deduct tall from my fast tag ammount and cheated me. I want to mention the tall booth with this complaint it is bharudi tall plaza and pithadiya tall plaza

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Additional charge taken by toll unit on the name of non-compliance of Fastag, whereas governement already extended the mandate date to 15th of January 2021.
They charged me twice to-fro route and doing same with all from 1st of January 2021 as mentioned in attached receipt.

NHAI
Sh Amit Khampariya
Plaza name:Saliwada @ km 13.440
Section: Jabalpur - Mandla-Chilpi (NH-12 A)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Electronic city,Bangalore

Dear Sir,

My car no KA05 MR 8654 was used Bangalore elevated tollway Pvt Ltd road on 14.01.2021 at 3:11pm.
When i entered the toll, they said your vehicle is black listed due to in sufficient balance and taken the penalty of 50.Rs against 50.Rs toll. Totally they taken 100.Rs from my side.
4 minute later I got a message of HDFC fast tag has been debited 50.Rs. The balance amount in the account is Rs.395.13.

So I request you take a complaint and help me to return 100.Rs.

Here I am attaching the photo copies of message and toll slip for your reference.

Again I am requesting you to give the clear message to to Toll centers not to cheat in this way.

Regards
Rudresh S.J
Bangalore

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: TOLL PLAZA BASSI ON KOTA CHITTOR ROUTE RAJASTHAN

No gate on female toilet. No no pipes in male urinals .Wash basin never cleaned on nhai toll plaza bassi on kota chittor route.
That condition is same on all toll plazas toilets of all
rajastan toll plazas

regards
dr .Madhu sudan sharma
anurag nursing home bundi rajasthan
mo.No. [protected]
e-mail : dr.Sharma.[protected]@gmail .Com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am a respected CENTRAL GOVERNMENT EMPLOYEE.
VISHAL PATEL and his staff members had misbehaved with me . They charged double the amount of tolltax so we said no to pay double charge than he and his staff members started misbehaving and speaking bad words infront of my family and when we said no to pay then he said "DO WHATEVER YOU WANT TO ". We know about the rule that in fastag lane one had to pay double if he or she is paying in cash but there is no rule that this toll plaza employee misbehaves with me and speak bad words infront of my family .

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

While travelling by my CAR CH01BH9021 from Agra to Jewar on 14.1.2021 I was double charged for toll for same route:
1. At Agra of Rs 415 ( Agra to Jewar)
2. At Mathura of Rs 275 ( Mathura to Jewar)
At mathura, charges should not be applied since I have alrady bought toll ticket for Agra to Jewar complete route.

Request you to please refund my Rs 275/- additional paid amount to my bank account. Upon your confirmation shall provide you my bank details.

Toll receipt copy enclosed.

Regards
Ashutosh Mishra
Mb: [protected]
Email: mshra.[protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The toll booth on Exit-10 (Greater Noida) on the Eastern Peripheral Expressway is still accepting cash even when there are FasTag providers there. This is creating long queues and the very purpose of FasTag is lost.

There should be constant supervision of the toll booth workers till the system is properly executed to curb illegal activities on the toll booths.

Apart from this issue, the FasTag system is superb and everyone should adhere to it.

Thanks & regards

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

N.A.M expressway limited connectin NH 65 and NH 16 is not implementing Fastag and still collecting cash only . Please advise them to provide Fastag facility at the earliest.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: MADANPUR BAIHATA ASSAM

At madanpur toll plaza from bihata to guwahati cash toll fees is rs 55/- . While the authoruty has mandated to pay toll fees through fasttag system, there is a difference in fees deducted through fastag and by cash. Today on[protected] t10:28:31 while crossing the plaza, my fastag was scanned and an amount of rs 105/- was deducted from my fastag account.
Vehicle no.AS01DY1940

kinldy do the needful.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Garh toll plaza

I am going to delhi from moradabad. At garh toll plaza they are taking cash and said that your fast tag was not detected but at Amroha toll plaza toll was deducted from my fast tag card, when I asked about this they are not giving satisfactory answers and misguiding us

Jan 15, 2021

Updated by Utkarshnayak I am going to delhi from moradabad. At garh toll plaza they are taking cash and said that your fast tag was not detected but at Amroha toll plaza toll was deducted from my fast tag card, when I asked about this they are not giving satisfactory answers and misguiding us

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Boharipar toll,Jabalpur seoni highway

On 13/1/21 My truck no MP19D9400 three axle loaded with paddy went to Boharipar toll on Jabalpur seoni highway Rs 470 was deducted by Fastag at 16.07hrs.Dispute was raised that truck was overloaded and it was backed from same toll, barrier was not opened .
.My truck was held for 20 hrs.When it was cleared that truck was not overloaded truck was allowed to cross the toll on14/1/21 and again toll Rs 470 was deducted from Fast tag at 13.47 . Kindly check it make refund of Rs 470 on over Fastag.

Jan 14, 2021

Updated by charu ojha not resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am traveling from Trichy to Madurai. While in Boothakudi toll plaza, near Trichy, Viralimalai, on the way to Madurai. There was very rude behaviour by the toll staffs for giving us our bill. They have no respect for customer. As an Indian citizen I am very shocked at this event. We pay our taxes perfectly and even when receiving our paid bill we are getting I'll treated.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandrapuram kalam walayar post palakkad kerala

This is not fair.. if toll demands double charge what will poor peoples do for their savings and earnings... We need our money as refund.. Many time charges in a single drive is really a big crime... KL55R8480
Mob:[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Several potholes and non scientific humps between Hubli to Haveri for Bankapur toll plaza. Not attending periodically to rectify the same

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I want you to bring to your notice that, there are few toll plaza that are not having Fasttag facilities at their plaza, recently i was travelling on Ujjain Highway ( indore to Ujjain to indore) and there are 2 toll plaza, they don't have Fasttag toll collection facilities at their plaze.
This was so frustrating and disappointed to see this .
Sorry to say this but, this shows that the authorities have no command on these toll plaza and they are free to practice their gundagardi.
This prove that citizens are fool to follow the rules and regulations.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Lot of potholes and non scientific humps between Hubli to Haveri national highway for the stretch of Bankapur toll plaza. Not periodically attending the same

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kalamana Market Road Nagpur 440035

Respected Officers,

It is an humble request to put Barrikates Required Urgently on Road Between Kalamana Mkt to HB Town Bhandara Road, Nagpur 440035, Coz the heavy vehicles on the road is running very fast,

Please put the barrikates on the road and in between the road to slow down the trrafic for avoiding accidents,

It is found that the trucks are hitting and transpassing the rules. And entering into home premises of nearby homes.

Thanks
Sandeep Labde
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

At Anand toll, we waited for more then 20minutes, workers told that system and network was down. We asked to allow us to go through because of waiting time as per rule was exceeded. they stoped us and collected 40 rupees. kindly refund the amount in our fasttag and pls take necessary actions. Gj6pb3883.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have a valid fastag on my car that was issued by HDFC Bank. At the Manesar toll plaza, (Toll plaza name - MCEPL Km.42 Toll Plaza) they told me my fastag was blacklisted, and hence, they took double the amount of toll as penalty - INR 130 in cash.
However, INR 65 have been debited from my fastag wallet also.
Conclusively, for a single transaction, I've had to pay three times the amount of toll - INR 195 (130+65).

If the government has made a faulty system, why should I as a citizen pay the price for it. And if it isn't the system's fault, then NHAI is looting citizens.
I want strict action taken against the toll plaza and also want my money refunded.
I'm attaching the scanned copy of toll plaza receipt as well as the debit from my fastag wallet.

National Highways Authority of India [NHAI] Complaints & Reviews

File a complaint to National Highways Authority of India [NHAI]

National Highways Authority of India [NHAI] reviews & complaints page 230

Toll plaza at Krishnagiri

Post your Comment

About fastag amount deducted also collected cash for tall

Post your Comment

Additional charge on the name of penalty

Post your Comment

Triple toll taken at Bangalore elevated tollway Pvt Ltd

Post your Comment

Complain about not cleaned toilets of toll plaza of bassi on kota chittor route (rajasthan)

Post your Comment

Narmada bridge toll plaza

Post your Comment

Double charged toll

Post your Comment

Non implementation of FasTag on EPE Exit 10 (Greater Noida)

Post your Comment

Non implementation of fastag

Post your Comment

Abnormal Toll gate fees

Post your Comment

Not using fastag

Post your Comment

Taking toll two time to pass the toll

Post your Comment

Behaviour of staff towards toll user customer

Post your Comment

Complain about double charge in national highway 544..

Post your Comment

Potholes and non scientific humps

Post your Comment

Toll plaza don't have Fastag facilities

Post your Comment

Pot holes and non scientific humps on diversion roads

Post your Comment

Barricades Required Urgently on Road Between Kalamna Market to HB Town Bhandara Road Nagpur

Post your Comment

Waiting for more than 20 min

Post your Comment

Harassment and THEFT by MANESAR TOLL PLAZA

Post your Comment

Related businesses