National Highways Authority of India [NHAI] Complaints & Reviews

प्रिय महोदय,
कमला नदी के पानी के बहाव को सतत चालू रखने हेतु सड़क में दो पुलों का निर्माण किया था जिसमे सें एक पुलों को भू माफिया द्वारा व विभाग क़ी मिली भगत से बंद करने का प्रयास किया जा रहा है । अभी प्रशासन मौन है व NHAI भी सोई हुई है । कृपया त्वरित कारवाई कर पुल को भरने से बचा कर सड़क को बचाने क़ी कृपा क़ी जाय ।
भवदीय,
एक नागरिक,
योगेंद्र ठाकुर
ग्रा ., पात्रा .-मेहथ, झन्झारपुर
जिला -मधुबनी -847403( बिहार )
मो .-[protected]

Their is constant Jam on NH19 near Sherghati Bihar for past many months, among those bridge side by side only one is operational a few minutes journey take 1-2 hours. Being part of Delhi Kolkata Golden Quadrilateral it sees heavy traffic and the loss of time is huge. Please take necessary action soon as it has already been an year in same bad condition.

Extreme poor Condition of national highway 27 B between Rajkot to Gondal

I paid 300/- for monthly pass for KAZA Toll, For vehicle having no AP39BF4141.
Amount was successfully paid but pass did not get active.
I again recharged with ICICI.
Kindly pay back my Rs 300/- or if possible pay back Rs 95+45 for the same toll i paid bcs of NHAI failure.

Regards

AMIT
[protected]

I have travelled between chennai to bangalore, until walajapet roads are very worst, couldnt even drive. There is an government's voice to collect only 50% toll fee, but still the toll receives full fee.

My major concern is, why this road is not maintained. If someone get hurt will the concern contract person pay to victim. If so how many such claims has been settled. Who is responsible for quality control of roads.

Ask your department official to travel once between sriperumbudur to walajapet tolls once. A single picture can't hold this complaint. May be 3 hrs movie like video has to uploaded.

I would like to bring to your attention that the road between maduravoyal to Sriperumbudur is Fully ladden with potholes.The toll booth which is near hyundai plant for which we pay 25rs is been completely waste of ppl money the tollboth authority are not properly taking care of the road.Normally the travel from chennai to Sriperumbudur takes 1hr 30 mins now the traffic takes about more than 2 hrs.There is high chances of accidents in these...

NH71 road from naidupeta to Nellore is the road which cause interruption to the drivers as well as passengers in the journey there were some deep cuts in the roads which are unseen and thus facing problems for the drive..
So all drivers who are getting in that roads face a problem that to in toll roads which we are paying to drive
So take back look and solve this problem as soon as possible.so I don't need to listen this type of paying roads are unsafety from the other countries people, so they proudly say that indian toll roads are good.so take back look and solve this minor problems facing by Indian as well as other tourists.

I want to complaint about very bad condition of NH 15 stretching from Abohar to Malout.It has very deep and wide potholes which invites many accidents.The condition of road is such that an average of 3 fatal accidents takes place daily seriously injuring people.I want you to please note my complaint and improve the road as soon as possible so that precious life can be saved.

Today I was going to Ghaziabad through palwal on eastern peripheral expressway but I took the wrong route and entered the KMP ( western peripheral) instead, when I realised my mistake I came back from nuh plaza but when I reached toll at palwal they charged me whole 220 rs. Operator said entry slip is valid is for 45 minutes while I reach there in 49 minutes. Why did you charge the whole amount while you can charge 45 rs for one toll only.

Vehicle no. RJ14 TE 8599 is engaged to perform emergency duties for national POWER TRANSMISSION work in Central govt. PSU POWER GRID, Bassi.
On dated 11.12.2020 in morning hrs 10:13 there is long row of vehicles in toll plaza RAJADHOK, .
Because of emergencies in work at site we need to move fast and we were not permitted to go from emergency row despite of requests no. of times.

It's of no use using FASTag at songir toll plaza as the toll gates are messed up, no desired vehicles enter the toll gates. Heavy vehicles in the car lane with huge chaos & after crossing in the huge traffic the toll person gives you a receipt printout (if you are using FASTag then also) which is of no use & delaying, increasing the number of vehicles behind you, jamming toll gates.

Sir,
I received continuous money deduction messages of my fastag for the vehicle KL58V9595 for a single date
12/7/2020 4:57 pm.what can I do???

NHAI road-29 on which construction of road and sewage undergoes
Near gorakhnath temple in front of mega shop construction of sewage which was started in the first week of oct and same has been stopped during the month of mid Nov. As a result their is a leakage of water in sewage tunnel which result in problem of doing day to day working.
So kindly look at the matter as soon as possible

Eunuchs were on the PANIPAT TOLL PLAZA, surrounded the car so that the car couldn't pass, demanded money to let the car pass, started taking off their clothes, lying down on the road, started abusing everyone and damaging the car while kids were in the car terrified. This happens every single time whenever a car crosses this toll plaza (especially a decorated car for wedding)

Dear sir,
I am a regular traveler between Siddipet and Hyderabad of Telangana state. From many days I have seen that the toll between Siddipet and Hyderabad is not providing enough infrastructure to the travellers.
No wash rooms
No drinking water

Could you please look into this matter.
Thank you.

Hi, I am a valid fast tag user. I recharged my account and entered the toll gate. At the counter they told i have a low balance and my account was blacklisted. Though i have a fast tag account. I was charged 120 instead of the fare -60Rs. When checked with the operator they told their system was not updated so they will fine me.

The toll is Kozhinjipatti ( KM 392+921) on NH-7.

This is in reference to my vehicle number RJ14XC 7095 a Creta car from Hyundai which crossed Shahjahanpur toll plaza on 20/6/ 2020 . It went towards Delhi and was charged Rs 135 at 11.05pm and was again charged Rs 65 on 21/06/20 at 3.51 am when it returned towards Jaipur. This was correct charge but then Rs 335 by ref no 16246174 was charged again as shortfall of charges which was wrong charge. I did file a complaint no 2157310 on 30/06/20 and your representative agreed that it was wrong charge and would be refunded in 7 days but nothing has happened in nearly 6 months. I have spoken to your representatives a few times but nothing has been done. As a result I lost confidence in your fast tag system and started using cash putting me through lot of agony wasting my time standing in long queues for clearing toll plazas whenever I travelled out of city. The overcharge also lead to balance falling below 200 resulting in blocking of the fast tag and you taking away rest of money which should be Rs 180 as the balance was below required level. I am looking for refund of overcharge along with other money deducted in next 7 days under intimation to me otherwise I would be constrained to make further complaints or initiate legal action where claim would be much higher as i have kept all cash receipts when I cleared toll plazas and wasted more than 20 extra hours standing in cash queues. Look forward to an early response from you. Sunil Chandalia

Khed shivapur Toll plaza fare is exempted for locals but the amount 95 rs deducted by fast tag.
So please refund it to me.

I have Fastag of Axis Bank but from last month they are deducting amount from my account manually. Even if the Toll charges being deducted still manual debit has been taken place

I have crossed bhavdeen till plaza and amount Rs 60 deducted through fast tag (as per pic attached) inreturn the toll agent asked me that there is no balance in your fast tag but my wallet shows balance . And they deduct the Rs 60 downward my journey manually (As per attachment) while as per rule the amount will be 30 Rs . And they also misbehave with us .
So you are requested to take proper action so that NHAI's reputation will continue.
Thanks and regards
Email [protected]@gmail.com
Phone no- [protected]
Message amount deduction :-

Dear Customer, Your FasTag A/c has been debited for Rs. 60 for transaction by Vehicle HR24R2626 at Toll Bhavdeen Plaza on[protected]T14:40:34. Balance amount in the A/c is Rs. 74.5 - HDFC Bank Ltd.