National Highways Authority of India [NHAI] Complaints & Reviews

I was travelled from Vijayawada to Annavaram on National highway 16 on 28.11.2020.
The road condition is horrible from Vijayawada to Rajamundry. There are lot of potholes more than 1 feet depth exist on the National highway. I was wondering, why the toll is being collected even a minimum maintenance is not being done on a national highway?

Regards
Prapoorna Kumar...

Every time on NH47 sarkhej to bavla highway havy traffic specially on morning and evening
due to vary slow work of making 6 lane highway, , , , , no any control from local police every time its take 1 or 2 hours in traffic

So please make roads very quickly and better because now a days it's very risky to drive on this type of roads its government responsiblity to do it...

I am the user of Fastag Card for paying the toll tax. On 22.11.2020, I crossed (to and fro within 24 hour) Mundiya Toll Plaza but payment of toll tax through Fastag facility was not provided to me.
Please look in to the matter and take action so that Fastag could be used at this Toll Plaza also.
Thanks...

I am Lokesh raja Divi
Narasapuram 534275
(west Godavari district)
Andhra Pradesh,
From Narasapur to Palakollu NH216
Highway Road fully damaged and holespulled these make many Accidents
Are take place . Our Mla and MP didn't take any Responsibility on it state and central Government didn't take any Actions on it
So plsssss Re-construct these Road and Give some Confidence as making India br...

I passed through the toll plaza Khed-Shivapur Toll Plaza where toll is exempted for MH 12 (Pune) and MH 14 vehicles. But still my fastag has been charged twice (Rs. 95 once while going and Rs. 95 once while coming back).

Please do something about it. I need a refund for the same....

Dear sir / madam
I am standing at tendua toll plaza uttarpradesh for more than 20 mins on toll collection counter .
None of the staff permitted me to cross the toll and told me that the system has failed.
So the matter is how are we supposed to proceed.
Basically I started to drive from muzaffarpur to jhansi by road .
After several requests they neither listen to the complain nor resolve it.
Kindly...

Drove from Guwahati to Bongaigaon in my Father in Laws Renault Kwid on 29/11/20.
At Madanpur Toll Plaza M. B. Consortium Toll Plaza 105/- was paid in cash since FastTag was blacklisted as per the toll plaza guy. After few mins the money was deducted from FastTag. This is a scam and fraud run by Toll plaza guys in Assam, especially in the Guwahati Madanpur toll plaza. Since the money deduction SMS comes after 30 mins or so they are...

Sir
Yesterday on 30th November 2020 at 06:35 pm i have crossed Ajgain Toll Plaza on Lucknow, Kanpur highway on my car UP32 KK 5008 . At the time of crossing the Plaza the toll clerk told me that my Fast tag balance is low so i have to pay cash for this and he charged Rs 75/= through ticket no [protected] and issued a receipt of the same .
Later on i received a message on my fast tag account that the same amount has been deducted...

TodayI was stopped at Mulund-Thane East toll naka in Thane ststimg fastag is blacklisted. I had sufficient balance in my checked and confirmed with Bank. This is a harrasment they carry on to generate cash. This needs to be stopped. My vehicle number MH04JB5713 crossed toll naka at 7.27 am today....

At Dhulagori Toll Plaza on NH-06 under NHAI, it has been observed that due poor and inefficient management of Staff on duty there is huge jam being created at the entry lane.
All lane are served for truck and multiaxel commercial vehicles causing huge difficulty for small vehicles. Lane earmarked for small Vehicle also being blocked by large commercial vehicles including trucks. No toll plaza employees take initiative to manage it...

Sir, today ie 30 Nov 2020 I had crossed Paliyekkara toll plaza in salem-kochi highway.Morning I have told them that I require two way pas of Rs.55 as displayed in NHAI fixed rate in holding at plaza.They refused and asked to take single journey.I have clearly told them that I will be returning in 5 to 6 hours or so.Eventhough they denied my request and I have to take Rs.40 costs single journey travel.On my way back also they again charged...

Sir, on 26.11.2020 I was coming from Bharat pur to Mathura via Amoli toll plaza I having fast teg when I reached toll.in L-2
at that time fast teg not working and toll cashier told me give us the cash ur.tag is not working I gave him Rs. 40/- in cash and get it receipt no/Trans ID:[protected],[protected]:11:35 vehicle no is DL3CCA3436
But, after some time I got the message on my mobile that I have again charged...

Fastag account (Customer ID:[protected]; vechile no: TN20 BV3141 ) is active from the bank side but when scanned in toll plazas, it is showing insufficient balance/ blacklist. This happened fro the past two travels (29/11/2020 to 30/11/2020, and 31/10/2020). Sufficient balance has been maintained, but still showing blacklisted. Kindly resolve this issue as soon as possible to continue using my fastag...

At toll milk majra, staff of that toll told us that fastag of your car is blacklisted and take double toll in cash. After some time I got a message of deducting Rs 80 from the same toll on 30/11/2020 at 5 pm. My vehicle no. Is HR06AQ5974 and transaction by Vehicle MQ3NFG81SJC191702. In total I got a loss of Rs 160 on that toll. Please refund my money back in the fastag ....

This is big scam, deducted amount from fastag and also collected cash this is double charge and it happened when travelling from Gadag to Mundaragi Karnataka, also when I called NHAI toll freed number 1033 they are not recognizing the toll plaza itself this is big scam in the name for toll plaza, im also attaching photocopies of both receipt & fastag account, hope I will get my refund back

Thanks,
Channabasavesh...

While going from Patna to Ranchi or Ranchi to Patna I pass through Pundag toll plaza where from two times I have seen that they deduct my money from fast- tag even after giving my toll tax in cash. They say fast tag machine is not working and I have to pay tax in cash. After sometimes I receive message that Rs 105 has been deducted. This has happened two times at that only Pundag toll plaza. I request You to please do something on my complaint...

NH275 (earlier SH-88) is broken almost every100-200m between Mysore and Hunsur. Very deep holes are there. Many a times drivers take sudden turn to avoid holes which is very dangerous. I am attaching some photos. Condition is worse at other than shown places in photos. Plz make necessary arrangements for immediate repair of the road. Thank you...

There is no fastag facility in NH65 narketpally to addanki highway. Why it is not implemented as you say from jan1 it is compulsory....

Hi Sir/Madam,

I have travelled to Nizamabad from Hyderabad on 28th Nov the toll fee has automatically deducted, when checked I see the toll also got deducted on 29th. I even did not received any Messages to the amounts deducted for these. Request you kindly to look into the issue and do the needful....

Sir,
Today on crossing jodhpur Pali toll ...i shown my defence card and certificate of duty while going from personal car ...their staff Rahul misbehave and said ...tu kon h...jana h to pay krna pdega...when I asked about manger he said I am supervisor..i took a receipt and went to control room..talked to Mr Sushil...he said he is in compulsion...you should be in uniform...then I asked about complaint book he denied and given lame...