National Highways Authority of India [NHAI] Complaints & Reviews

Hello Sir/Madam,
I would like to address an ongoing issue on Guduru toll plaza on warangal highway enroute to yadrigiguta.They are collecting only one way fees and it is also expensive 95rs and they are not collecting two way fees.
I would request you to look into the issue.

Regards,
Venkat.
[protected]....

We are forced to pay toll charge even after we waited for more than 3 minutes in queue

Below is the link to video which i shot in queue

https://youtu.be/PscUv9DU31w...

Dear Sir / Madam

its very Painful to see worst condition of NH From Delhi to Panipat . Its like harassment to cross this stretch on Delhi - Chandigarh Highway. Nobody is bothered to work and complete this stretch on time . also Toll on Murthal is like border . The staff is always ready to fight instead of managing traffic ....

We are travelling to ujjain from Shajapur and our toll tax is worth ₹55 for local but from last 2-3 weeks they are deducing ₹115 instead of ₹55 and when we complaint about this to head office they said they can't do anything with this. We are using this road from last 3-4 years and they used to deduct ₹55 but today they deduct ₹115 so can u please refund our extra money....

I travelled from Hyderabad to Mumbai on 7th Nov and came back on 19th Nov. On Mumbai Hwy between between Zahirabad and Solapur, there are many over bridges which are incomplete, and lot of diversions through such a bad service road area, which causes Traffic Jams.

I want to know why do there is collection of Toll charges for unfinished roads?...

While coming to Pune Maharastra on 18/11/20 at about 18.55 Hrs I was crossing Khedshivapur Toll Naka, it is observed that my Fast tag get scanned twice resulting in deducting twice the amount ( 2 x 95 ), copy of detail message received from Bank Of Baroda is attached. My Fast Tag a/c details are
Name - Deshmukh Kishor
ID[protected]
Tag a/c no[protected]
Vehicle No - MH12 HV 6048
Phone No [protected]br...

Dear Sir.

Have a nice day.

My name is Rasikbhai Maru. I live in Rajkot Gujarat. Luckily I am a neighbor of National Highway. I live on National Highway 8 / B passing through Rajkot.It is very easy for us to go anywhere in the city or outside the city.

There are many benefits to living on the National Highway. There are also some problems. We are confident. You will solve those problems.
br...

Day before yesterday when my private vehicle whose number is dl7ck9735 and dl2ak3567 were going from ghaziabad to hapur so that van was stopped by chhajarasi toll and fasttag was already recharged and then also they cut the toll by slip of amounting rs 125 each and said that there will be no vehicle passed by delhi registration number and they had misbehaved with my client staff too . So i request you to please take appropriate action and...

Is thare any rule that in cash return journey amount not taken by toll plaza.
Date 19.11.2020 I have give amount to mundiyar toll plaza and I say to operator to make return ticket but he refused my request and make single journey ticket.
Ticket no B119736...

Hello Respective,
Bangalore to Mangalore highway is seeing lot of traffic now a days because of good and smooth road.
1.Problem is we are not seeing LINES so that we can stick to LANE and drive safely. THough it is 2 LANES(one way) but there is not mark to differentiate the LANE. Please apply LANES in the missing area.
2. So many humps which is not necessary at all. Please remove road HUMPS. this is totally not logical...

My vehicle no is MH12QM3168
My vehicle is exempted from toll at khedshivapur toll plaza pune
But my fastag account was debited on 15 nov 2020
As I m resident of Pune toll is exempted

You Paid Rs.95.00 at Khed-Shivapur Toll Plaza of MH12QM3168 on 15/11/20 12:02:47. Avl Bal Rs.306.00 Txn ID: FT[protected]...

Baroda FASTag Ac linked to vehicle no AP16BL6752 is debited by Rs.50.00 for Toll Charges at Saidpur Patedha Toll Plaza on[protected]:06:31 for Trip No. 13124189. Avl Bal. Rs.696.02.In case of double debit, Please raise dispute through quick dispute resolution menu (QDR) on Customer Portal

Baroda FASTag Ac linked to vehicle no AP16BL6752 is debited by Rs.20.00 for Toll Charges at Saidpur Patedha Toll Plaza on[protected]:16:55...

Today I went through ROHAD TOLL PLAZA, NH-10, HARYANA at19:25. They told that mine FAST TAG is not working and charged double toll Rs 130 as penalty. But later I got msg from bank that charged toll Rs. 30 because I was returned on same day. So how can I get my refund. But this is same problem there many times...

I have travelled on this road for many times now expecting it to improve but it is in hell bad condition and nobody is paying any attention. Diversions are so dangerous, a minute steering deviation can lead to accident and injury, toll is still charged to us and that is cheating to customers. The road contractor name is IRB, I’m surprised what the hell is NHAI & IRB is doing other than filling pockets....

Toll staff imposed a penalty and collected Rs 120 in cash despite having right fast Tag and balance in the account at the time of passing through Jogipura Toll Plaza on NH-46 by declaring it as Black Listed Fast Tag. I hope this is to be resolved and this unneccessary harassment of consumers should also be stopped.

My Fast Tag Id: 34161FA820328AA[protected]

Attaching the copy of toll plaza receipt for your reference....

This is the case on National High Ways from Bangalore to Madras. The dispute located quite behind of Nattarampalli Bus stand NH 46 over bridge adjacent Service Road property belongs to CPM son Mr. Babu doing construction on NH property and made complication for public. He said as i have influence in National Highway authority due to service provided to the department when formed this NH 46. As a public i don' t know really and relaxation...

Hi sir this is rajiv kumar and my taxi no DL1RT5588 MY fast tag wallet have 150rupes Bailance in morning time and I have crossed toll tax by fast tag, when I return fbd to delhi my fast tag Bailance 124 and your toll employee told me your fastag is black listed and he takken double toll charge 52 rupes and give a toll recept and then after I have recharge my wallet automatically deduct 26rupes .I mean to say I have pay three time extra toll...

Waited more than 20 mnts in Manguli Toll gate. Inspect the CCTV footage and take action against the staff in the 1st lane....

Sir, i travelled from amravati to nagpur on 1st nov 2020, at Nandgao toll plaza with my vehicle registration number MH31 EU 3344 at around 4:45 pm, they have charged me ₹200/- for a single crossing and surprisingly it was not painted on the charges board rather they have stick a paper cutting mentioning ₹200/-.

On my query about charges, they said rates has been revised.

Now yesterday i.e. on 17tg nov 2020,...

Was travelling from Agra to Lucknow by CAR NO UP 53 BH 1547 today on 17 Nov
Twice I paid Rs 595
Once from my fastag for the same car and then cash by ticket No. 60270
Plz manage the account...