National Highways Authority of India [NHAI] Complaints & Reviews

I was told to drive through non fastag lane as my fastag isn't working and thus i paid cash at the toll.
Later i got the message via axis bank that toll of rs 55 has been chrged from my fastag at toll tundla toll plaza.
Vehicle reg number up16k0160
Toll chrged via fastag at 17:33 on 06/02/20.
Kindly look into the matter as this cashless payment technique is nothing but a way to harass public both mentally and economically.br...

I have fast tag obtained from hdfc (Customer id[protected] and wallet id is wallet id is [protected] and has rs. 200 in my wallet. I was travelling from pune to mumbai in my car (Maruti alto) mh01bg4039 of which toll is rs. 230.00 i have paid cash of rs. 230.00 at talegaon till khalapur. However hdfc has deducted rs. 173.00 as tolll and i landed up paying rs. 173 extra toll....

Being unhappy by the irresponsible duties of authorities responsible for deduction of toll, let me register my (Installed fastag app in my mobile phone on 19.01.2020) complaint dear sir/ma'am-
*i travelled from lucknow to gonda districts o[censored]. P. On 16.01.2020 crossing a toll plaza of barabanki at 11.07.59 a. M. And returned on same day crossing it again at 5.57.57 p. M.
* during my entire journey i paid ₹ 60 instead of ₹...

My car has been stolen from vadodara-nyaymandir. Car no - gj06jj1130. Maruti 800 white car i have made fir in raopura police station and one boy has been seen in cctv footage also.. If you find any fastag diduction or seen in any cctv footage at any place kindly inform raopura police station, vadodara or my no - [protected]. Thank you for your help as my car means a lot to me....

My issues are as follows:-

Fast tag - 1} sms received for rs. 100 {rs. 55/- at 08:29:38, at sriperumbadur plaza and rs. 45 at chennaisamudram plaza - totalling rs. 100/- charged for 2 separate crossngs on 6th october 2019 - there was no other toll to be paid en route chennai to yelagiri.
2} no sms like in above for return journey on the 7th october 2019// {for this journey, i used the same route.} though i found this...

Sir
I had filed a complained dated[protected], with s. No. 397 of the complained book of tool plaza rohad at nh-10 delhi border to rohtak regarding the impoper functioning of the staff and tool barrier. I was travelling form rohtak to delhi from my car no. Hr-79b 6991 which has icici bank fastag. When i was crossing the fastag lane no. 9 the toll charges of rs. 35 with trip number[protected] was automatically deducted from my account,...

We had travelled to goa hospet on tuesday 4th february. The toll booth has refused to issue return till tickets for return within 24 hours at the hospet toll booth. They say post fast tag the same has been stopped. The fast tag has the provision for lower toll for return within 24 hours.
This is daylight robbery either the toll contractor
Please revert on the same

Sanjay netravalkar
[protected]...

I passed from trichy road to pollachi road on lt by pass road and again back after 4 hours. My tag was scanned both at the entry at trichy road and again at exit at pollachi road, on my return trip i was sacnned at entry point at pollachi road and again at exit point at trichy road. I was charged twice at entry as well as at exit points on both trips. That is rs45 at entry point and again rs45 at exit point. But if i pay cash it is only rs...

I have travelled on nh48 on 02/02/2020 from davanagere to bangalore, at your toll plaz karjeevanahalli has deducted fee thrice against my fast tag no.34161fa820328aa204df8a80 issued to my vehicle no ka 04 ms4562

1. One deducted vide no. Tid-ft[protected] rs. 80/- deducted on the same day
2. Ans again deducted vide id no. Tid[protected] rs. 355/- dated 02/02/2020 deducted & massage received on 06/02/2020
...

I am a local residence @ nigdi and my vehicle is registered in mh14...

While crossing toll at moshi (On pune - nasik road), those employees suddenly stop the car and ask to pay for toll... While mh14 passing vehicles passes without toll normally... Can some one provide information on exact rules for exemption on toll fee on this toll??

Hope some one in government is responsible to provide such clarity and avoid...

Resp sir/mam,
I am narender singh, resident of prithla teh & distt - palwal haryana (121102). We are using service line for u-turn from prithla-dhatir road to prithla-sehrala road, on this service road people do not have footpath. As i know, nhai reserves some area near road for people using cycles & for walking and we can also use sewer line for same purpose.
Main issue is, people who have shops and homes near service...

Sir,
I am living in tri nagar delhi near toll plaza and are exempted for paying toll at gharaunda toll plaza by presenting my paytm fast tag as per policy of toll plaza. 2/2/2020 rs 125 was deducted from my fast tag account registered with my mob no [protected] vehicle no dl8cy6898. I have shown my rc at toll booth to concerning operater during my journey up & down, on 2/2/2020 nothing information was given to me by operator about...

Today, i paid for return journey which is valid for 24 hrs at shahjahanpur toll plaza (₹200) but when i returned the worker at shahjahanpur toll plaza additionally deducted the toll from my hdfc fast tag (₹135) wallet unnecessarily. Please provide my amount (₹135) asap! Or else unwillingly i would have to go for a legal action.

Thanks and regards
Rithik sharma...

Dear sir,
When i was crossing bassi toll plaza on 3feb. 2020 by my car rj20 ce 1368, in lane l05 at bssi toll plaza, i was forced to pay by cash though my fastag account is having sufficient balance in fastag, that results in deduction of toll tax twice. My cash transition id [protected] of amount 75 rs at at 11.04.28 am and from my fast tag account the same amount of 75 rs has been debited from my fasttag hdfc account on 10.59.29...

Vehicle owner ravikant
Vehicle no. Hr26br9601

I paid cash 60 rupees on sampla toll booth no. 2 while coming from delhi to rohtak.

Also automatically paid rs. 60 to toll fastag on feb 2, 2020 15:36:51 with ref: [protected].
Toll guy did not tell me deduction from fast tag and charged cash from me.

Prayer
My extra payment should be reimbursed.

Phone [protected]...

Dear sir
I have done my local monthly pass through NHAI website. But it's not done and payment deducted from my bank account. Toll person are also saying it's not done. No body is listening my complaint and charging full toll payment when I cross the car. So plea. For your reference attaching pass receipt
Hr07u5273
M [protected]...

In the way of aligarh to bulandshahr condition of road is so bad, road of highway is totally damaged. People is now so panic so many vehicles pass through this road, any mishappening could be happened, accordingly condition of road charges of toll is so high
Kindly pass this message to the concern authority so that problem of this highway could be resolved....

Dear sir,
Ne1 ahd to baroda thire is two entry and exit.
One is from ctm and another is from sp ring road

If we go through from 1st single jurney charges will 110 from second 105

If we go with return journey 160/- + 5 or 10 extra for taking exit and entry from separate tall

Now as per my last visit on 27th jan 2019

No any return discount is apply on my fastag and paytm...

I was charged twice while passing through toll plaza at pahammawlein, guwahati shillong road, meghalaya on feb1, 2020 as per following smss :

Paid rs. 75 to toll fastag on feb 1, 2020 09:22:46 with ref: [protected]. For more details, visit https://p-y.tm/JuTg-0t.

Paid rs. 75 to toll fastag on feb 1, 2020 14:10:34 with ref: [protected]. For more details, visit https://p-y.tm/B-jLn6A

Kindly refund...

We never travelled through mettupatti toll plaza by our car, but my fastag was charged rs.50 saying that we crossed mettupatti toll plaza which is on salem ulundurpet highway, on 31st jan 2020 at around 10.45pm.. While our car was in our parking space the whole time.. And we talked to the bank helpline number where we got our fastag, and they say it is no way possible.. And we also enquired about it in another toll plaza, where even they...