National Highways Authority of India [NHAI] Complaints & Reviews

In the way of aligarh to Bulandshahr condition of road is so terrible, highway is totally damaged, so many times tyre was damaged, travelling of this highway is like MAUT KA KUA.
People is so panic now because it's so long time now of damaged road so many vehicles pass through this road, some mishappenings could be happened any time
Kindly pass this message to the concern authority so that problem would be resolve....

I have used toll road (Vadodara - amdavad express way) with my vehical vide no. Gj06le9028 from vadodara entry point to amdavad at 16.09.05 on dt.01/02/2020 using fast tag (Hdfc bank) at toll road booth rs.110/- have been cut from my account.
On my return journey to vadodara on same day i. E (On 01/02/2020) at 22.35.36 from sardar patel ring road entry point (Toll plaza) unfortunately there rs 105/-toll charge has been cut.
In...

This Happens A Lot Of Time With Me And More Peeps Staying In Kalyan. Peeps Staying In Kalyan With Reg City No (MH 05) Has Rights To Pay No Toll While Returning From Nashik Side If We Are Coming From Nearby City Still The Tolls Workers Charge Rs 100 After Explaining The Procedure Too. Many Times While Traveling To Shahapur I Have To Pay Rs 100 Every Damn Time Which Is High Price Where I Don't Want To Go To Nashik. The NHAI Should Add Up New...

Dear nhai,
Mentioned toll plaza refuses to make my local pass for the toll as i am residents of kaiserganj.
My vehicle is registered with up-32 while mentioned toll is up-40.
Fair point raised by manager that it can't be entertained as your number is not from bahraich district but same time on the same registration (Up_32) number he is giving local pass to more than a dozen vehicles.
If rules are different for...

Hi team
While crossing toll plaza at sawleshwar on pune-solapur highway, my fast tag was showed black listed.
I have paid two tolls just before this plaza and it worked well.
I had balance of around 750 in the account and still it didnt work.
I was asked to pay double the amount at plaza and there was very rude behaviour by supervisor of the toll plaza.
So this is the way of corruption and looting double...

I have a 'paytm fastag' on my vehicle no. Tn82 f 8627. Tag is active and have a balance of rs. 675.00. On 01/02/2020, i crossed through 'nemili sriprumbudur” toll plaza (Km37. 800nh-4) at nh 4) through automatic gate and an amount of rs. 30.00 was deducted in my paytm app.

But the gate didn't opened, and the staff told that your card is blacklisted, may be due to low balance. I showed the active status of my 'tag' on the...

Dear nhai,
With reference to above subject while i am coming from tembhurni dist solapur towards pune in sardewadi & patas toll plaza they collect cash from us due to system issue also my fasttag balance also deducted from my account. They collect double toll charges from us. Kindly request you do need full action please. Toll plaza will collect both double toll tax fastag & cash both...

I have a 'pnb fastag' on my vehicle no. Up25z 3004. Tag is active and have a balance of rs. 425.00. On 30/1/2020, i crossed through 'deoria toll plaza' at kashipur - sitarganj highway (Nh 74) through automatic gate and an amount of rs. 75.00 was deducted. But while returning on 2/2/2020 the gate didn't opened, and the staff told that your card is blacklisted, may be due to low balance. I showed the active status of my 'tag' on the pnb fastag...

In the toll plaza near maithon, chirkunda jharkhand border, we were travelling on a four wheeler. I am an ex serviceman and i had my ex serviceman card, but still i had to pay toll. But according to the law we, ex servicemen, are exempted from all india toll plazas. So please fix this issue as quick as possible. Also, the behaviour of the toll tax person was improper and not polite....

Hi

My car was hit by the barrier arm when i was travelling from Hosur to Bangalore in the attibele toll on the 20th January 2020. I have registered a complaint with them immediately on their complaint register vide complaint # 1676 at 07:05 am. I have not heard from them yet and my car has suffered a deep dent on the car roof due to their malfunctioning barrier arm. There was a clear lack of responsibility from their staff...

I had recharged for monthly pass online for gharonda toll plaza at nhai.gov.in and my monthly pass status is active. still money is being deducted from my paytm pastag account. the toll plaza has said they havent got updated but money has been deducted from my bank account. They had asked me to complain at 1033 which when i called lady personnel talked so rudely and misbehaved me and didn't guide me, Instead asked me that they are not responsible...

I crossed kini toll post on 31stJan 20 @11:33 vRN MH12PT1421, i received msg @13:33 for deduction of rs75, which is a valid deduction. However on 02/02/20 I received disputed transactions message of date reference 31-Jan 11:33, on my mobile linked with fasttag of rs.190? My registered Fasttag vehicle is a car and toll for car is 75 rs. 190rs deduction is applicable to truck i dont know how truck fees got deducted? Can you help sot this out...

We were traveling from nagpur to chandrapur on 02/02/2020 by our lmv car and supposed to return back on same day, at *BORKHEDI TOLL PLAZA*, WE demanded return toll tax payment but they did not allow us to pay the same saying return TOLL payment is not allowed.they said, we have to pay second time while returning.they also arrogantly told us to do complaint if we can do it.this is rude....

In pallikonda toll gate, five lanes are there. But except one lane everything is fast tag lane.in busy time like sunday's cash payers have to wait for more than 30 minutes.in fast tag lanes only one or two vehicles are waiting. This toll gate is giving lot of troubles. For single journey they give double tickets. We have to pay double the amount for single usage....

Dear team, there is one wrong deduction of toll charge from my hdfc bank fastag for up38c3336 (Wallet id : [protected]) at chhajarsi toll plaza today, 01.02.2020 at around 9 a. M. Charges must be around rs. 75/-, while deduction was done for rs. 125/-. Plz. Help/guide me get back the extra charges deducted.
Regards
Ajay bharti
Mob. : [protected]
Up38c3336...

Sir i can go from fazilka to jallabad and there pass from toll tax everyday i request toll tax manager made toll tax pass but they do not listen so sir i request made toll tax pass and i am government employee in revenue department as patwari my posting in jllalabad i request manager many times but do not listen and give argument and also harassment to me and meaning less question asked i am not satisfy from toll tax person behaviour...

Travel from kolkata to uluberia on 31st jan 2020. There is too much delay on fast tag lane when i am going to ask the people what is the reason of the delay, they are rushing to me told lots of slang languages, there is almost 10 people surrounded in front of tollgate, i ask one of the person his name he told my name is "subhadeep maiti" & told nobody can do anything to us as we are the employee of the toll plaza. This incident...

From aligarh to ghaziabad via gabhana, khurja, buladsheher, sikandrabad, dadri.
The road is in very dangerous condition.
We travelled there on 30/01/2020. And we experienced approximately 50 big potholes in the road which had our vehicle in critical conditions.
This road will soon become an accident prone road if right measures were not taken.
Please take necessary actions.
My contact number is:- [protected]...

Sir, I have took fasttag of NHAI IHCML on 4th November and tried to create wallet couple of times and money got deducted for RS. 1917 and another one for RS 254. Till date money is not returned and my vehicle is blacklist by IHCML from day one. All this 3 complaints are not resolved even after 3 months. Every day I am following with 1033 and they say we will connect to expert team and they are always busy and they call me after an hour or...

Sir, i have crossed bhagan toll plaza near murthal (Haryana) on 29th january. Your executive said fastag machine is not working and ask me cash. I have paid rs. 70 cash and after some time amount 70 also deducted from my fastags wallet. Pls reimburse my amount. So please do the needful and early reimbursement may please be made and do the efforts for change the scanner machine of fastag if anywhere this type of incident occurred....