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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 290

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Address:sadasukh complex main road padubidri, Udupi, Karnataka, 574111

I am running a small shop in padubidri raja hotel & travels in sadasukh building, gr flr, nh 66, near canara bank, padubidri. I have taken loan for starting small hotel and my business is totally down due to digging for service road and not completed even after 6 months and am paying loan interest to bank and rent for shop etc and unable to run my family due to no business.

They are not doing any work and left the work halfway...
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Address:Badopatti toll plaza barwala,Hisar, Hisar, Haryana

Sir my truck no is hr55k1249. This truck is belong to hisar. The registered owner of this trucl is mr. Vinod kumar. I submit two times my truck documents to your toll plaza. But i don't get any rebate. On the other hand i get rebate from other toll plaza properly. Please help me out otherwise i will sue in the court regarding me this problem.
Regards
Vinod kumar
[protected]...
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M
Mahesh0412
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excess toll debited from fastag

Address:382814

Dear customer, your baroda fastag account no. 20037734, vehicle no. Gj01hj537 is debited by rs 55.00 for dispute on trip number 1278521 for date[protected]:26:14

Dear customer, your baroda fastag account no. 20037734, vehicle no. Gj01hj537 is debited by rs 55.00 for dispute on trip number 1635448 for date[protected]:50:10

This type of dispute happens often.in both cases my journey was from ahmedabad to...
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E
Estate Office
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ht line damaged due to highway work

Address:GPL Eden heights Sector -70, 122101

Dear concern authority,
Our main ht line has been damaged by the workers for their ongoing work on main sohna road in gurgaon.
This happened two times in a month, 1st on 4th january 2020 and secondly on the same spot on 23rd january 2020. Please look in to the matter and resolve the issue at the earliest.

Regards
Estate office
Gpl eden heights...
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K
Kami神 Salunke
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npci excess transaction

Address:Axis Bank, Bangalore, Karnataka, 560102

On 27th dec i received message of rs 45 deducted from my fasttag account even though i was not travelling. There is no response from axisbank fasttag team for over 10s of emails sent. Their customer care number always goes to automatic ans or play some announcement.
Atleast they should respond and clarify and then refund this amount. But unfortunately no one has responded to this neither clarified this invalid transaction. How public...
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K
Krishnasami nataraj
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unauthorised deduction from fastag account

I have travelled from chennai to coimbatore on 29 nov. 2019 crossing various tolls and reached coimbatore the same day. On 21 jan 2019 when i top-up my fastag account l noticed that when the car tn31cz0860 is in home on 2 dec 2019 an amount of rs. 450 deducted from account and no intimation sent to me. The payment descriptions as 29/nov/2019.10.38.56. /[protected]/169001. And txn. Id. 00396ⁿ30509...
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Valavanthankottai, km1, 20, 900 on nh-67, thanjavur-trichy
Ticket #[protected]z
Booth & operator no - lane 6 & 6075
18 jan 2020, 6.14pm
Tn68l0957 / car
I was charged rs.65 for this toll refusing me a return journey ticket. As a result, on my return thro this toll details as below, i again paid rs.65. While we are happy to pay for our consumption, while government tries to streamline things and benefit customers/citizens,...
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Address:NH 48, Punvale Bazar, Punawale, Pimpri-Chinchwad, Maharashtra 411033, 411033

Dear sir,

This is in reference to accident incident happening on daily basis on mumbai-bangalore highway.

1) location : nh 48, punvale bazar, punawale, pimpri-chinchwad, maharashtra 411033

The drivers use to park heavy duty vehicles on the highway itself

2) location : nh 48, tathawade (Wakad shani mandir
), pimpri-chinchwad, maharashtra 411033

Public & private...
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N
Neha Vipin
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toll receipt

Address:Thalambur Road , Navalur Signal, Chennai, Tamil Nadu, 603103

Hi,
Navalur toll bluffs giving away different receipts after debiting.. Peak hours, nobody checks as its rush in the morning.
Yu realise when yu reach the next toll that yu are bluff.. Have a fast tag which s of no use they refuse to acknowledge. Just after the toll is my office and they are so stringent with the rules and just try fooling common people.

Thank yu...
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Toll gates in nh-16 from bhubaneswar to chillikapalem permitting vehicles without fast tag in fast tag lane. So vehicles with fast tag facing problems in toll gates in queue. Noone is there to check in toll gates. Failure project of fast tag from starting itself. Shame on the nhai company employees and supervisors and authorities. Only waste of money. Govt making the people fool....
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पवन कुमार यादव
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misbehave with the driver and beaten badly

Dear sir,
This is to bring in your notice that toll staff at amoli toll plaza at bharatpur, rajasthan do mis behave and beaten driver just because of error in fasttag reading which is not in control of any one it is technical error, and diver also pay double toll amount due to the failure of tag reading, but staff beat him and do misbehave.

Sir it is folded request please take some strict action to stop these activities....
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S
Satyanarayana Divi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag manual debit

Dear sir,

I am using axis bank issued fasttag, on 21/01/2020 my account got debited with two transactions 90+45 rupees respectively.

This is fraud committed by axis bank, since on few days earlier i have submitted a claim for double deduction. To harass me, they have done a manual transaction.

My contact: [protected]
My vehicle number: ka01mr6744

Regards
Satya...
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S
surajknaik
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wrong debit raised by icici fastag

Icici fastag serial no.[protected]/licence plate no. Od16f2299
Complaint no. Cmp[protected] dated 24/12/2019
Wrong debit raised on 20/13/2019 for rrn no/trip no. [protected] /[protected] although they have already debited rs.100 for the same
Trip on 15/12/2019 from my tag account at toll plaza name:chhuhipali toll plaza - lane id:lane06
The complaint is pending since about one month. Their customer care number...
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Address:VALAVANTHANKOTTAI NH 67 TOLL PLAZA

I had a bad experience of having to pay two single fares (Rs. 65+rs. 65) instead of return journey fare of rs. 95 at valavanthankottai nh 67 toll plaza in tamil nadu on saturday, 18/01/2020 in spite of repeated protests and the return journey happened within 2 hours.

On demanding an explanation, i was told by the toll booth operator that it is being done to encourage fastag compliance. Is this legal.

I am not...
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Address:Cz-9 Metropoliton.C.H.S near E.M.ByPass, Kolkata, West Bengal, 700 105

Dear Sir,

We would like to inform you that toll is charged twice one in cash and even from Fastag at the same time interval of approx one minute. When we arrived at the toll booth the scanner scanned the Fastag but the display showed that the Fastag is invalid then he printed a receipt which is attached below and charged from us Rs. 50.00 in cash which we paid when arrived home we checked that amount was also debited from...
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Address:Nashik, Maharashtra, 423106

Dear sir
My name - dhanesh dixit
Car number-mh28v3975
Mob number-[protected]
Sir my fast tag balance was automatically debited on date[protected]
&[protected] but at that date my car was at home and i complent this issues to icici fasttag customer services by 9 time but i have not got helpful solution till yet so plz stop my balance automatically debit. And plz help to refund my amount as possible as fast...
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Address:Model town, Hisar, Haryana, 125005

Respected sir/madam
I want to register a complain regarding double deduction of my toll amount at about 11:38am and 11:44am of rupee 75 each with single entry at magar toll at 11:38am
While returning i got a deduction of rupee 35 from the same tall plaza
Over all it was my round off trip and i should got total toll tax of rupee 110
But i was charged 185 indian rupee
Plz look into the matter and rectifybr...
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Address:Firozpur, Firozpur, Punjab, 151202

Dear sir please refer to subject cited above. Today (21 Jan 2020) I was travelling from Gurdaspur to Faridkot on my own car. On my way I have crossed 2 toll plaza one at Kathunagal and other at Shreon successfully with the help of fastag which affixed on my front glass (windshield). But when I reached at above said toll plaza then their staff asked please give money in cash but I said them to scan my fastag. Then they scan my fastag with...
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Address:Firozpur, Firozpur, Punjab, 151202

Dear sir please refer to subject cited above. Today (21 dec 2020) i was travelling from gurdaspur to faridkot on my own car. On my way i have crossed 2 toll plaza one at kathunagal and other at shreon successfully with the help of fastag which affixed on my front glass (Windshield). But when i reached at above said toll plaza then their staff asked please give money in cash but i said them to scan my fastag. Then they scan my fastag with...
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A
Avikas121
from Pune, Maharashtra
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fastag charges being wrongly deducted.

Address:Khalapur Toll Plaza, Pune, Maharashtra, 413102

Mumbai - Pune express highway charges deducted twice in fastag . please refer the attached transaction details

[protected]:03:57 Trip (RRN No / Trip No) 0100000955632461287784
/[protected]
Plaza Name:Khalapur Toll Plaza- Lane ID:W05 0.00 173.00

[protected]:16:41 Trip (RRN No / Trip No) 0100000955614702945040
/[protected]
Plaza Name:Talegaon Toll Plaza- Lane ID:W03 0.00 173.00...
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