National Highways Authority of India [NHAI] Complaints & Reviews

Dear sir,

This is to bring to your kind notice that my car bearing no. Ka02 mj 6660, a black figo was passing through the fast tag lane of devihally toll plaza located on hassan bangalore highway on 27.12.19 at around 18:15 hrs. The gate barrier fell on top of the car after it was allowed to pass through (Fast tag got scanned and amount got deducted) fast tag order id is[protected]. As there was no one nearby, it was late...

As per nhai rule kapalur toll gate located on 1.5 km away from tirumangalam municipality. After long fight with by the people, tirumangalam people got exception to pay toll by showing their valid driving licence with tirumangalam address. This exception got after long protest due to violation of nhai rule.
Today i paid the toll twice due to all the lane made as fast tag auto detection. Which is not appropriate. Citizen staying in thirumangalam...

I applied for fastag on paytm on 28/11/2019 and received on 21/12/2019. Up on it got failed for activation. Up on complaint it was activated, but still reserve amount of rs.150/- was not appearing in my fastag balance. Nearly 10 times i informed to helpline but nothing respons from paytm. This fastag became useless. Dont encourage such incapable egencies to do such business....

The speed breakers in nh 150a are very unscientific near halakundi (7 kms from ballari city towards bengaluru. There are 2 speed beakers which are so unscientific that the cars with even 170 mm ground clearance cannot pass and the vehicles are getting damaged. The problem is very serious. Kindly attend this issue at the earliest and do the needful....

Dear concerned official,

Kindly take action against this jam problem on shah jahanpur toll. 45 minutes were wasted just because of this toll. These people dont maintain decorum. Management is so bad.

After implementing fastag also, if this is the condition then what is the use of technology. They dont have a separate lane for fastag and people are very slow here.

Kindly do something for this...

In spite of having the fasttag the lanes have waiting time of 7 min at kadabahalli toll karnataka. Kirisave village karnataka.
Total violation of wait time clause at toll
Ideally my vehicle should be exempted from toll for this inconvenience.
Fast tag and non fast tag vehicles mix
Total chaos and mismanagement with long queues.
Requesting for total toll refund as per the law...

Hi

This is message recived today morning

Representative said fastag not working

Paid 175 rs twice (Given in cash also)

Dear customer, your fastag a/c has been debited for rs. 175 for transaction by vehicle majaxxmrkakc37223 at toll main plaza village jakhauli on[protected]t16:06:36. Balance amount in the a/c is rs. - hdfc bank ltd.

This had happened earlier also....

Sir
Due respect please look into the matter to repair service lane at kapriwas which is connecting the bhiwadi by pass. I daily travel from manesar to dharuhera on nh8 and i reach this place in 20 mint and usually stand equally here just due to heavy traffic due to bad condition of service road.
This condition is since last two years.
Please look into the matter and help us.
Regards...

Toll plaza gate in ganneh, chagat, nh 27 allahabad, up, was not working properly for more than 20 mints, and around 8 vehicles, including one emergency medical case suffered, because of the toll gate employees personal and ileagal matters. The employees even dont know the basic toll gate and traffic rules. The employees were not having proper dress code and id card. Employees all was drunken and forcefully collecting more taxes than nhai...

Dear Customer, Your FasTag Account has been debited Rs. 140 for transaction for Vehicle MH15FF0464 at Toll Baswant Toll Plaza on[protected]T19:16:34. Balance amount in the Account is Rs. 60. Call toll free number [protected] for any dispute.
I Passed pimpalgaon toll plaza on today 27.12.19 at around 19.15 hrs. After some time i surprised to see the sms shoong charged with 140
.! Excess charges of rs 100 be refunded...

On 27/12/2019, Time 5.40 I had fasttag for my car no.UP32JE3921. The balance amount in my NHAI wallet was Rs.3000/-. Even though there was sufficient amount in my NHAI wallet I had to pay Rs.585/- through cash. I was travelling from Lucknow to Agra. My mobile no is [protected]. Kindly check the issue and refund the amount paid. I have also informed on the helpline 1033....

I was traveling on jaipur kishangarh expressway on 27th december 2019.
Stopped at restroom facilities by authorities.

They were very dirty.
And ladies restroom was locked.

Please take note on my complaint against the non maintenance of toilet on jaipur kishangarh expressway gvk nh8.

We are paying toll, concern company is responsible for both roads and restroom facilities provided....

Today while travelling from pune mumbai paid toll in cash at all toll plaza since fast tag was not detected by machine by toll worker... So paid in cash and when reached destination got a message 173 dedcuted from fast tag account.

How is this possible as machine was able to read the fast tag on talegaon and khalapur toll naka. Please check and refund my money asap.

Dear customer, your fastag account has been...

We are frequent travellers on national highway 65 which wa known as national highway 9. This highway connects two major cities of india. This highway is a main form of transportation between hyderabad and mumbai and it also goes from 3 states. The construction of new highway is going on from last 8 years. It is almost completed but there is an uncomplete patch of 80 kms between solapur and omerga. Due to this slow work hundreds of people...

Sir, on 14july 2019 7.23pm (Jaipur to kota) i have paid 130 rs cash on kishorpura toll plaza but at same time this amount is also deducted through fastag also. Which is wrong while it should be refundable in my account. I bought a car with fastag facility (Axis bank) initally bank given 200 amount but i was not aware of this facility so i paid cash on toll plaza. But your office are aware about this then why this is done. Kindly do the needful....

Excess toll charges has been charged for my vehicle through fastag. And they were not replying properly. Pfa images of required documents. Kindly check the same & do the needful.
Note - we have crossed the toll within 24 hrs. But still they have charged 2 single cost. Which is not acceptable they can only take return cost from fastag. But they have charged extra and no one is replying and they have blocked my mobile number also. Kindly...

My car crossing from toll plaza on dated 26 dec 2019 at near about 5 am and money deducted from my fastag for single journey and i got text message. After 20 mints i got i received one more message from same toll plaza and deducted money again from my fastag without crossing toll plaza. Please solve my issue as soon as possible.
My contact number is [protected]...

Sir i have monthly pass on manoharpur nh8 toll but they charged me 65 rupees or also abused me. I have asked them any fastag car eneted in cash line then you charged me? Where you indicate that a tag vichele can't be entered in cash line in replying they talk with me rudely and said that why you entered here. I am a local person i told them and also said that i have daily pass with my car rj14cw7501...

Travelled in 8th dec 2019 from mumbai to pune. The toll plaza personnel told me that the fastag is not working and you have to pay in cash. After payment of cash i got cash receipt gate opened and i passed by. After 10 minutes of travel from 1st toll gate got sms of fastag amount deduction. Same enquired in next toll gate in lonavala but the personel didn't return me the cash payment amount but told bank will return the same. After passed...

I have fast tag since 1 year now and i was very much satisfied with the services of badarpur border toll plaza but my car's windshield broke 2 months back so i lost my fasttag. Then i applied for a "reissue of fast tag", now it's been 3 weeks approx that i have applied fro it and i received it but they are not activating my tag. I call them daily and they don't answer my call or whenever they pick the call they just ditch me by saying that...