National Highways Authority of India [NHAI] Complaints & Reviews

Dear Sir,

I have deposited Rs. 5, 00, 000.00 in your company on 09.08.2018. NHAI has issued me 50 bonds and allotted folio no. 1907348. While applying for bond I have also submitted my Bank Details, which is as under, copy of application form is also enclosed for your ready reference :

Name : Arun Kumar Jain
Bank Name : Bank Of Baroda,
Account No. : [protected]
MICR & IFSC Code:[protected] BARB0NEHJAI

I have not received any amount towards interest due thereon since starting. While enquiring for the same you have sent me INTEREST PAYMENT ELECTRONIC PAYMENT ADVICE regarding payment of interest. I have also gone through with the said advice and found that account number mentioned in that advice is different from my account number, which I have informed you vide Application Form and also the account from which I have made payment to NHAI. I have also provide the cancelled cheque for your record.

Since account no is different is your INTEREST PAYMENT ELECTRONIC PAYMENT ADVICE therefore no amount has been credited to my account.

I request you kindly make payment of interest due on bonds along with interest accrued on unpaid amount till date.

Your early action will be highly appreciated.

This is with the fastag associated with CAR No. UP15BN0899 .
On Delhi meerut expressway, it i supposed to take toll of 155+85 for the day. but from my wallet 155+155 is cut for so many days.

Request you to please look into the matter.

Regards
Rohit Jain
[protected]

Dear Sir/Madam,

Vehicle and would like to deactivate our vehicle’s IDFC FIRST BANK FASTAG.

The relevant docx files are attached per the email. Please check it and immediately deactivate the Fastag Tag.

Number of vehicles: 30

[protected] is the mobile number.

Gujarat Logistics, the customer

IDFC is not helping me to close my Fastag. Their customer care keeps on telling me to email them.
But none of my emails get replied not I am getting called bank.
My emails are either getting ignored or neglected. What shall I do now?

Fastag was activated in our vehicle without our permission and without any information or KYC documents.
Fastag is active without my vehicle's documentation. is acting illegally.
Only HDFC Bank Fastag is used in our vehicle, so why has a third party activated the first bank Fastag?

We would be grateful if you could process our request at the earliest.

Thanking you,

Yours faithfully,

TXN NO. 0010012211161712002005 Debited Rs 95.00 instade of Rs. 50.00

I have traveled on 15.11.22 around 9.52 am and return on 12.26 pm but amount deducted on 16.11.22

I returned back from Nagpur to Yavatmal before 12 midnight so they must have diduct Rs 50.00 only on same return day before midnight

Please refund me Rs 45.00

Dear Sir,
On 12/11/2022, I was travelling on KMP in my vehicle HR 20W4620, on Palwal and Dasna toll plaza, I was deducted 45 Rs and 160 Rs, but on my way back dated 15/11/2022, on Dasna toll booth, the scanner was not working, and hence I was handed over an entry slip, and on Chaajjunagar toll booth, Rs 265 were deducted.
I am incapable to understand whether it was a deliberate mistake, or a human error. it is a day light robbery, and hence the unjustified amount must be returned.
Kindly look into the matter.
Looking forward to hearing from you
Kamran

I would like to inform you that at anand entry point on express highway no.1 (ahemedabad-vadodara) when i was passing through the entry point from anand entry point my fastag wallet Id had 204 rupees balance despite that they showed insufficient balance and after that one guy standing side to check window told me that if you carry my one passanger and drop him at vadodara tall plaza you will be exempted. i refused to lift that person and i credited my wallet ID with 500 rupees and then passed through tall. after such incident the guy who was standing next to window verbally harrased me. this all incident took place on 14/11/2022 at around 8.20 AM, This guys forced the customer to sit their passenger by cheating. so please take note of it and concerne the responsible authority

Hi Sir,
I have bought a 2nd hand car from Karnal. Now car has been transferred on my name. I have the RC document. The first owner has left the county and I am unable to contact him. I called coustomer care they are saying that first owner need to close his fast tag records first then I can buy a new fast tag. I am paying double toll on every toll everyday. Not getting any postive response from NHAI. Please help me Sir. Please.
Mobile - [protected]

My car registration number is HP 74 0001.
At ladowal toll plaza near Ludhiana (PB), New Contrector is not renew my car local pass. They are saying that my car is registered in other State.
Even I have provide him all documents ie my local address proof and car is registered in my name.Even they are not providing complaint register.
Please do needful.
Anil Kumar,
113/24/1, sant nagar, Near college
[protected], [protected]

Road is completely damaged between Mungeli (CG) to Borla (CG) via Pandariya and Pandatarai. Lot of POT Holes and no repairing work or new construction work is done. Please look into this.

Sir alignment of NH42 at kurabalakota mandel kurabalakota gramem syno 1061, 1060 was changed unofficially. By that change i have too loose my private land in double. it is benificial to officers safe guards. Please save justice me sir.

Dear Team,
Please be informed that the man hole covers placed in the service road, in front of World Trade Centre, Chennai (below mentioned address) is unstable and broken.
This posses threat to the employees, pedestrians, and vehicles using the subject lane.
Immediate action is requested to avoid accidents or mishaps.

Hi,

Im writing this to notify you that the jhajjar- gurgaon road via dhankot, chandu is in very poor condition, if you visit that road, you can find many patches which are dangerous for the commuters, im attching photo of the spot where i got hurt yesterday, i can share and come along with to show those places that required immediate repair of the road.

Also requesting for the road lighting, very helpful in the fog in the winters

Let me know if required anything from end

Prompt action will be highly appreciated

Site is very poor, not able to upload the photographs, please share other medium if interested to see the photos. also let me know the concern person whom i can meet or discuss this matter

Regards

Rajnesh sharma

NH 60 Nashik to Pune or pune to nashik.
Road condition at some areas was pathetic special in hill section. Vehicle get damage during these areas some how meet with accident. Who is accountable/responsible to repair this road conditions. As your highway police detect vehicle speed where road conditions are better is this making a joke from your side.

Hello,
Wrongly deducted toll tax, I never visited here, detail is given below, plz give me back this money back.

Paid Rs 85.0 toll for PB10HN5103 at Paind Toll Plaza. TxnId: 0010022211091723502519.Updated Paytm Bal: Paytm Wallet- Rs 945. Queries? Visit http://m.p-y.tm/nB

Rds
Sandeep Kumar
[protected]

The road stretch of approx 7-8 Kms bypassing Rewari City is in very bad state. Full of potholes n broken badly. No repairs by the toll company. Road has now become dangerous for 2 wheelers.

At Toll Plaza TP01 Raipur on NH 14 (Section:Beawar to Sandia) Plaza manager is not accepting Identity card/ Movement order of an Assistant Commandant BSF and charged double fee(₹180) of my vehicle No. RJ-02 CE-6369 (Vitara Brezza)....

Dear Sir
My place Gopinathampatti Kootroad Bus stop. Here so many peoples occupied highway and disturb for public and neighbors So please remove the road entries
Address:
Gopinathampatti Kootroad
Parayapatti pudur post
pappireddipatti tk
Dharmapuri dt
Tamilnadu state-636903
My contact Number:[protected]

Tamilnadu kancheepuram to Sriperumbudur toll road quality too worst but toll road authority didn't consider and toll charges collecting charges.this's like robery from public.
Have any solution...

On 06/11/2022, I had pay double charges of Toll tax at the said Toll plaza. Rs.85 was deducted from fastag (issued by Paytm). TxnId - 01000B[protected]. However, the barrier did not open. SMS of deduction was also not recieved in time. The operator manning the gate did not heed to my request and refused to open the gate. He insisted on making payment in CASH.

Having no option, I paid Rs.170 in cash. Details of payment are -

Ticket No - 96BM0696
Operator - DA2279
Booth - LANE 9
Date-Time - 06/11/2022 11:47:05
Vehicle - UP85CA6915

The said operator promised to return extra amount charged from me, if fastag deduction happens. On recieving SMS confirmation after sometime, I approached the said operator for refund. However, he very indifferently refused to listen and expressed his inability to do anything to resolve the issue.

Thus, I had to pay 3 times of the actual toll tax. And, there is absolutely no resolution to any grievance or difficulties being faced by the commuter.

Request you to resolve my issue and refund my money at the earliest.

PN Sharma

Dear NHAI Dept,

Last Friday 4th Oct 2022 i had to attend one function from Roorkee to Raipur and crossed bhagwanpur TOLL PLAZA near about 8:20PM and back to Roorkee and gain crossed TOLL PLAZA near about 9:40PM and both time deduction Rs 50 both time, so how it is possible that both time Rs 50 deduction done and I got the message of deduction of two dates, 4th Oct and 5th Oct, so how this fake process executes, please take...