Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated Mar 18, 2024
Complaints 8414
Resolved
212
Unresolved
8202
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3077
1207
+91 11 2507 4200
757
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 31

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nirajgadhe
Oct 26, 2022
Report
Copy

Big pot holes , cars and accident are happening

Address:Hinjewadi bridge , wakad , pune

Big pot holes are on service road of stretch along mumbai kolhapur highway near hinjewadi bridge area on both sides of highway. The service road is unusable and every 6 month work is done. I was in Australia where they take guarantee of road for 10 years . What are we building roads with . Stop sending rockets to moon, first let's learn how to build roads that can stay good for more than a year.
Big potholes . Cars are getting damaged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Kusum
from Bhagalpur, Bihar
Oct 26, 2022
Report
Copy

Scratch made on my car by bhagalpur ( bihar) toll operator

Address:Bhagalpur ( bihar ) toll of NHAI

Dear Sir/Mam,
At 06;42 hrs of today (26/10/2022), When did I start to move my vehicle (BR11X3388) after paying toll at Bhagalpur (bihar) toll . The toll operator did down the barrier pipe before my exit. Due to his mistake, A long scratch on right glass arm has been made. Please view the recorded camera video set on Toll booth.
Proof of Toll Payment - Paid Rs 20.0 toll for BR11X3388 at Bhagalpur Toll plaza. TxnId: 0010032210260642530394.br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Plot Number -G -5 and 6, Near Dwarka Sector 10 Metro Station, Dabri - Gurgaon Road, Dwarka Sector 10, Delhi - 110075

RespectedSir/Madam

It is Brought to your attention that the toll plazas under NHAI are deducting double money from the buses of Faridkot depot through Fastag every day by day and causing a lot of loss to PRTC .So you are requested to Refund the Double deductions of Date[protected] upto[protected] immediately and Strictly instructions should be given to the tolls in advance that no double deductions should be made again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkatesh7227
from Chikkaballapur, Karnataka
Oct 26, 2022
Report
Copy

SH82 Drain cleaning

Address:Chinnasandra village, Chintamani Taluk,Chikballapur District 563125

There is a huge drain running along SH82 on either side in CHINNASANDRA VILLAGE OF CHINTAMANI TALUK. The drain is completely filled with mud, waste and dirt, even though informed in grama panchayat many times there is no action taken. We request you kindly look in to this matter, because there is a foul smell coming from this drain in front of our houses, also there is increase in mosquitoes. Due to increase in mosquitoes many people in our...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pramod Venkatesha
from Bengaluru, Karnataka
Oct 25, 2022
Report
Copy

Rude behavior of toll plaza staff

Address:Mahasamudram toll

This is to bring to the kind notice of the concerned authorities about the rude and arrogant behavior of the toll staff.

On 22nd October 2022 evening around 7.30 pm, we were returning back to Bangalore from Tirupathi and at the Mahasamudram toll plaza near chittor, there was some issue with my fastag and the toll staff were so rude, arrogant and hasty with their language and behavior that we felt we were talking to some local...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudheersg
from Tirupati, Andhra Pradesh
Oct 24, 2022
Report
Copy

SV Puram Toll Plaza -Tirupati to Chennai Highway

Address:Tirupati

SV Puram Toll Plaza has not completed Road and not even maintained partially completed Road, not even 1 KM Road maintained as per Highway Authority Rules, Paying a toll fee of 80 rupees per car is worthless on badly maintained highways, one-way roads that are closed in certain locations due to incomplete road work, incomplete bridges, speed bumps that are imperceptible, and inadequate maintenance along the sides of the road. There is a need...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil416
from Faridabad, Haryana
Oct 24, 2022
Report
Copy

Drunked Toll plaza employee fighting and THREATENING FOR MURDER

Address:Faridabad sarai badarpur toll plaza

Drunked toll plaza employee of faridabad sarai badarpur toll is in drunk position doing misbehaviour and calling the local Gundas, abusing and threatening to murder . All these threatening are recorded in my camera.
Please take a serious note on this ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
daxdax
from Delhi, Delhi
Oct 23, 2022
Oct 23, 2022
This thread was updated on Oct 23, 2022
Report
Copy

Illegal charging of toll from armed forces officers at Panipat till plaza

Address:Panipat

The operators of Panipat Toll plaza are extorting illegal toll from armed forces personnal despite being shown the I Card as per NHAI circular as well as Supreme Court Order on the subject. Such employees should be severely punished and dismissed for violation of orders and showing disdain to the sacrifices of faujisand making derogatory remarks against the Army and Air Force.
Clear instructions by e issued to the toll operators to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello,

Road conditions for roads under hiwargaon pawasa toll plaza on national highway 50 near sangamner(Nashik, Maharashtra), is very poor. There are many holes on the road and those are very dangerous. Suddenly some hole comes and we have to apply breaks and this may lead to accident from vehicles behind us. Also it cause damage to vehicle. As a toll paying citizen we deserve better roads, at least safe roads. I tried to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kruthi Chandh
Oct 22, 2022
Oct 22, 2022
This thread was updated on Oct 22, 2022
Report
Copy

Water seepage inside the house due to culvert laid by NHAI

Address:3/441, Lake Avenue 2, Bank colony, Madurai 625014

Hi Sir / Madam,

As an extension to the flyover project in the New Natham Road by NHAI,
We are now facing severe water seepage issue at Lake Avenue 2 street bank colony next to Narayanapuram in Madurai (Tamil Nadu). This issue is because of the culvert laid at the incorrect place on the main road which is opened, and water is seeping from the lake to the other side of the main road. Old channel has been blocked because...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj@toll
from Gwalior, Madhya Pradesh
Oct 21, 2022
Report
Copy

Extra charge deducted toll plaza

Address:Choundha Toll Plaza, National Highway 3, Atarsuma, Madhya Pradesh 476001

Extra charge deducted toll plaza by fast tag in paytm...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alluri Nishanth
Oct 18, 2022
Report
Copy

Toll amount deducted

Address:Alkapoor, Puppalguda, Hyderabad, Telangana 500089, India

Hi Team

My car is with me in my home and 110 RS of the amount is deducted from my account.
my car number ts07 hp 3683
deducted amount 110
18/10/2022
deduction happened place guduru toll plaza bhongir Telangana...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:General Manger PRTC. Barnala

Dear Sir/madam

We are sending you excess deduction excel sheet (made by toll Plaza for the period of 01 September -2022 to 30 September- 2022), Kindly raise the charge back this amount.
Kind find attached the file.

Kind find attached the file

Regards
Sukhminder Singh
PRTC Barnala Depot
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shefali1093
from Bulandshahr, Uttar Pradesh
Oct 18, 2022
Report
Copy

Mismanagement of tolls

Address:Chaulas, Bulandshahr

The toll on Chaulas, Bulandshahr charges Rs.110 for one side but the toll management here is the worst. People are occupying from anywhere and toll employees are not even bother that how much they are spending on a particular vehicle. Its hard to understand the meaning of toll tax if roads are not good even the toll itself is not manageable.

Please make employees learn to manage if you are charging this high amount or else...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Plot Number -G -5 and 6, Near Dwarka Sector 10 Metro Station, Dabri - Gurgaon Road, Dwarka Sector 10, Delhi - 110075 | View Map

RespectedSir/Madam

It is Brought to your attention that the toll plazas under NHAI are deducting double money from the buses of Faridkot depot through Fastag every day by day and causing a lot of loss to PRTC .So you are requested to Refund the Double deductions of month september 2022 immediately and Strictly instructions should be given to the tolls in advance that no doublr deductions should be made again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santy211
from Farrukhabad, Uttar Pradesh
Oct 17, 2022
Report
Copy

Not filling the pits of Etawah Bareilly highway

Address:Rajan Nagla, Bholepur, Fatehgarh, Farrukhabad

After complaining again and again on Etawah Bareilly highway there is no work started to construct the national highway nor thay are ready to fill the pits on roads. There are many pits on the road and condition of road is very pathetic near Farrukhabad area....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RangaV
from Chennai, Tamil Nadu
Oct 16, 2022
Report
Copy

Toll Charges deducted Twice in Moratandi Toll Plaza - Tindivanam to Pondicherry

Address:Moratandi Toll Plaza

Please reverse a charge of Rs 50/- as the toll charges has been deducted of Rs 50 twice on 15th Oct 22

Transaction ID - 0000000044050001550856...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Email: [email protected], M: 9820536750

Dear Sir/Madam,

On 14th Oct 22, we were driving for a wedding from Thane to Pune.

At Khallapur Toll plaza, realized our PayTM balance was low, but we are a regular fastTag user, the person at the toll told us that toll charges (Rs 203/-) will be recovered when you top up. And he allowed us to go ahead at Talegaon Toll Plaza, the person refused to let us go and said, we have to pay Rs 406/-, we told him that...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KV SUBRAHMANYAM
Oct 16, 2022
Report
Copy

Overcharged at Talegaon, Pune Toll Naka 14/OCT/2022

Address:Vasant Vihar, Thane; M: 9820536750; Email: [email protected]

Dear Sir/Madam,

We were going for a wedding to Pune from Thane on 14/OCT/2022. When we reached Khallapur Toll Naka, i realized my PayTM wallet balance was low; the FastTAG person said, when you topup, the toll charges Rs 203/- will be recovered, and allowed me to go ahead.

At Talegaon Toll Naka, the person said, toll has not been collected, so you have to pay Rs 406/-. I told him that person at Khallapur told...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
from Meerut, Uttar Pradesh
Oct 16, 2022
Report
Copy

Toll extra deduction

Dear sir,
Yesterday I was traveling from Meerut to Rajasthan via Delhi Meerut expressway, and i was returned same day, but my toll deducted 2 times @155 and 155 two times but for the round trip toll charges are Rs.230 only
My car No. Is UPCL7342
FASTAG Paytm...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy