National Highways Authority of India [NHAI] Complaints & Reviews

RespectedSir/Madam

It is Brought to your attention that the toll plazas under NHAI are deducting double money from the buses of Faridkot depot through Fastag every day by day and causing a lot of loss to PRTC .So you are requested to Refund the Double deductions of month september 2022 immediately and Strictly instructions should be given to the tolls in advance that no doublr deductions should be made again...

After complaining again and again on Etawah Bareilly highway there is no work started to construct the national highway nor thay are ready to fill the pits on roads. There are many pits on the road and condition of road is very pathetic near Farrukhabad area....

Please reverse a charge of Rs 50/- as the toll charges has been deducted of Rs 50 twice on 15th Oct 22

Transaction ID - 0000000044050001550856...

Dear Sir/Madam,

On 14th Oct 22, we were driving for a wedding from Thane to Pune.

At Khallapur Toll plaza, realized our PayTM balance was low, but we are a regular fastTag user, the person at the toll told us that toll charges (Rs 203/-) will be recovered when you top up. And he allowed us to go ahead at Talegaon Toll Plaza, the person refused to let us go and said, we have to pay Rs 406/-, we told him that...

Dear Sir/Madam,

We were going for a wedding to Pune from Thane on 14/OCT/2022. When we reached Khallapur Toll Naka, i realized my PayTM wallet balance was low; the FastTAG person said, when you topup, the toll charges Rs 203/- will be recovered, and allowed me to go ahead.

At Talegaon Toll Naka, the person said, toll has not been collected, so you have to pay Rs 406/-. I told him that person at Khallapur told...

Dear sir,
Yesterday I was traveling from Meerut to Rajasthan via Delhi Meerut expressway, and i was returned same day, but my toll deducted 2 times @155 and 155 two times but for the round trip toll charges are Rs.230 only
My car No. Is UPCL7342
FASTAG Paytm...

I use to travell from Bengaluru to Chitradurga but the road at tumkur National Highway is not properly maintained and even they are collecting toll so solve this issue as soon as possible and I'm seeing that road without proper maintenance from past 5-6 years.

Do proper road & maintenance or else remove tool plaza of karajeevanahalli...

At chandni chowk the bridge demolition work is in progress and the mountain stone is being drilled and removed without any safety barigating. Today, during my travel to office a stone got hit on my car and the window glass of my car was broken and the stone hit on my leg. The major shock got absorbed by the window glass which got broken and then the stone hit my leg. I have highlighted this issue to the site contractor and NHAI supervisor....

The behaviour of a male toll collector was very bad ....

Petrol pump ka ramp Nahin Banaya aur uske kachra Dal Rakha Hai severage ki pipe kripya jaldi karvayen...

इस समस्या को हमने प्रशासनिक सुधर और शिकायत विभाग भारत सरकार (DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES) के PORTAL पर जो आमआदमी के लिए हमारे गणमान्य श्रीमानजी नरेंद्र मोदी जी ने आम जनता की समस्या...

Just saved from accident, one vehicle enters in highway by divider side. I am talking the unauthorized divider cut on barwa bypass just after the entering board of Barwa from Hissar side. If someone drives on highway at authorised speed and suddenly one vehicle enters from unalloted cut then you can imagine the situation. Please do some barrication on the divider so that mishappening can be stopped...

Crossed Pipili Toll Plaza at 10.44.04AM on 25/09/2022 while travelling to Puri from Bhubaneswar and back on the same day. Toll charges of Rs.130/- debited to my Fastag account. On return, I crossed the same toll plaza at 19.44.45 PM. Again an amount of Rs. 130/- has been deducted from my account. The round trip was completed well within 24 hours. Why the round trip charges were not applied on me? Please refer to the picture of the transaction...

I m travelling from Sausar (MP) to Nagpur, in between i cross Kelwad toll plaza, my Fasttag showing Black listed, but same time my wallet balance was more then 500Rs, Kelwad toll plaza charge 150/-(Double) in cash. i just cross this toll and i receive this message
You Paid Rs.75 at Kelwad of MP04CH9716 on 07/10/22 17:13:47. Avl Bal Rs.418.13 Txn ID: FT[protected].#FirsTAGyourseatbelt

toll plaza receipt attach...

- date of incident : 7th Oct 2022
- client mobile number : [protected]

Hello,

I have to go to the Bangalore International airport to receive my friend and then drop off. While coming from airport, fastag worked fine, but when I was dropping him back, the system of tool booth showed that it has been blocked. I have to pay double charges due to that and wasted my time at the tool booth. The receipt of that...

I had recharged local pass of my car number HR01AA 1900 with rs. 150 at shambhu toll plaza but they deduct 85 rupees from my paytm account, which is totally wrong. Please see the matter. Thsnks, Kirpal Singh Ambala City...

It is to bring to your esteemed office that i was not treated well at toll plaza at HIREBAGEWADI, Belgaum district of Karnataka on 10 October 2022.The individual at the location not only bought disrespect to me but my organization ie defence personnel of this country.It is not about the toll tax.But respect that matters the most.If it not excused by the government please bring it on and confirm it.But disrespecting the defence personnel this...

In ourarea kurmanapalem toll gate not working properly not receiving the signals of fast Tag for toll gate crossing we have to wait 30 minutes busy tollgate sir kindly request to solve the problem as early as possible...

Hello Ministry of National Road and High ways,

I'm tax paying citizen of India, would like to highlight a pathetic situation of Muvattupuzha to Ernakulam National Highway.

The road is named NH 85, and through the road about a million of vehicles commute every month. Potholes and gutters have been a highlight of the road. Its creating number of accidents thereby mortality and morbidity to the tax paying citizens.br...

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