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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
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+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 321

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S
Sandeepberi
from Mumbai, Maharashtra
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unauthorised cut on nh 95

Address:177/2 indira colony chandigarh road d ludhiana, Ludhiana, Punjab, 141007

Thee is unauthorised cut on the nh 95 in front of axis bank as thee is no major road no cross road but god knows why they have open it every morning and evening there are accidents but by gods grace no body is dead my house is near by i have survived a major accident today

Just 50 feet further there is major vegetable market vardhaman sabji mandi why not put traffic lights there and open the road there instead of this unautorised...
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S
Shaikh Najiya
from Raia, Goa
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irrelevant behavior of toll supervisor

Address:Sadrewadi toll plaza, Pune, Maharashtra

My father is maharashtra govt police employee. Was travelling from indapur to pune. They ask to pay the toll as its not allowed for police in private vehicle. If this is the rule they have to show them written format of same. We met the supervisor for knowing the rules. Supervisor behaves in very bad tone& language. He doesn't show any kind of rules in written format instead of that ignores us by telling to complain about same....
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A
Aggarwal2007
from Mumbai, Maharashtra
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overloaded trucks

Address:Anandpur sahib and nurpur bedi bko association, Agampur, Rupnagar, Punjab, 140118

Good morning sir we anandpur sahib brick owners association have requested you regarding overloaded bricks trucks has been come to our area the trucks are very much overloaded and breaks the roads and law the road is garshankar to anandpur sahib road so sir please check this matter soon as possible and save our roads and please checked by higher authorities...
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S
Srujan kumar.m.s
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pune-solapur highway

Address:Grandbay housing, Shewalwadi, Pune, Maharashtra, 412307

Pune solapur highway is in bad shape and is not worth paying toll for, yet there are 4 toll booths collecting on an average of rupees 60 for small passenger vehicles. Following are the problems
1. 1st layer of the tarmac is gone in most of the spots, at some places the holes are deeper, and at some places, poor patch work is done, which is adds to the bumps
2. Too much undulation on the road, the road had completely sunk into...
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A
Ankitgarg12
from Delhi, Delhi
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misbehaviour by toll employees

Address:New Delhi, Delhi

I am law abiding citizen of india and currently running my buisness on the name and style of choudhary transport.
On 15th september 2019 my tempo no - dl 1lm 3434 went to take the stock from faridabad but i m surprised to see the wrong details entered in the fast tag as my tempo is on cng but they mentioned it as a diesel vichle the date of insurance they mentioned is 21-jan 2020 which is incorrect. And my truck is single axle (4 tyres)...
+4 photos
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K
Kumarbalraj
from Delhi, Delhi
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no center line & side line - reg.

Address:620004

I have used the the national highways frequently last 25 days between trichy and chennai.in this road there is no centre line & side line between trichy to ulundurpet. I can't drive the car, particularly night time and raining time because i can't understand my car is in which track. Already i had complaint all the toll plazas between this road, but no action taken till the date. Kindly rectify the issue as early as possible....
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K
Kamal.611987
from Delhi, Delhi
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regarding misbehavior by toll collector

Address:143001

With reference to subject matter, i would like to bring in your kind attention that i was traveling with my family from amritsar to ludhiana via g. T. Road by car no. Pb10cm5155. The operator baljinder singh misbehaves and use abusive language with my father upon just asking that why next one from us took time for payment of toll amount.
The supervisor at there at that time.
We are paying the amount of toll to the government...
+1 photos
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S
shafeek padiyath
from Gauribidanur, Karnataka
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I am complaining about wrong debit at toll plaza

Address:682021

Dear sir,
My fast tag account unnecessarily debited the below amount from account. The date mentioned have not traveled through the mentioned toll plaza.

[protected]:59:[protected]-0010011909140001086343

70.00 toll transaction - paliyekkara toll plaza -11-sep-2019 06:59:49 pm debit success
Request to reverse the amount to my fast tag account.

Best wishes
Shafeeq...
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G
GuruBhat23
from Pune, Maharashtra
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fast tag lane used by non-fast tag holders

Address:No.177, 2nd Floor, First A Main, East of NGEF, Kasturinagar, 560016

Hi,

Four tolls from hassan to nelamangala, bangalore, allow non-fast tag holders which is making us (Who have fast tag) wait in queue for significant time. When asked @tolls about the same, staff is very arrogant and ignorant of the facts. Please take required action.

4 tolls:
Shantigrama, karnataka
Kadabhalli (Kirasave)
Bellur toll plaza
Nelamangala toll plaza

Regards,...
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S
Surendra Singh Nayak
from Delhi, Delhi
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I am complaining about surcharge levied

Address:Limadi

Sir respectfully i want to state that yesterday i passed through toll at limdi i asked for return pass but the employee gave me single journey pass
When coming back i showed my pass the authority asked me to get once more single pass. I requested them at the time of passing i demanded return pass but by mistake your employee issued me single. I asked to treat with humanitarian way but they responded in marsh manner. Kindly take action...
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S
Shivkaranth
from Mumbai, Maharashtra
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kasaragod to talapady road kerala

Address:Shiriya House near shiva temple And Post shiriya, kumble, Shiriya, Kasaragod, Kerala, 671321

Kasaragod to talapady road are like sludge big hole roads.. No one is responsible for repare it.. Wher the road tax ammont going?? I request and beg you to give us proper road to kerala border talapady-manjeshwar-kasaragod root.. Once you guys visit hear you will get to know how roads are damaged our vehicles are getting damaged when we ride in that poor road.. We are in india and why you people don't serve good service to us.. We give proper...
+1 photos
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A
Aron thind
from Jalandhar, Punjab
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damaged roads and poor maintenance

Address:Ludhiana, Punjab

I shaminder singh, hereby complains you that the highway connecting between ludhiana and jalandhar is damaged from many points & there are too many holes on the national highway also known as sher shah suri marg. The maintenance by the company is so poor and even they are paying rs-195 for up/down. The travelers experience a rough and worst driving. I request you to give attention towards this issue. I shall be very grateful to you if the...
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K
Krishnadas K.N
from Thrissur, Kerala
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icici fastag wrong debits from tag account

Address:Kumaranchira Madam Nandipulam po Thrissur, Thrissur, Kerala, 680312

Sir,
My name is uma v sarma residing at thrissur, kerala. My vehicle tata nexon with reg no kl 45 r 8538 has been debited many times wrongly from paliyekkara toll plaza, thrissur kerala and velanchettiyur toll plaza tamil nadu. These trips are fake and icici fastag team ignores my complaints while complained to their toll free number. My icici fastag customer id is 10924858.

13/09/2019 12.26 pm paliyekkara toll plaza...
+1 photos
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S
Surshrma
from Jaipur, Rajasthan
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payment schedule of pink city expressway pvt ltd

Address:sangteda, kotputli, Jaipur, Rajasthan

Respected sir,
This is to inform you that national highway authority of india has given a contract for construction of highway between delhi to jaipur to pinkcity expressway private ltd. The pcepl company has been operating through its subsidiary company which is true value rock products private ltd. We are 20 contractors who have supplied the material to the tvrpl company.in the work order provided to us the terms of payment were...
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H
Hmtmeghwal
from Udaipur, Rajasthan
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same vehicle different fee

Address:97 kuldeep vihar opp BR birla school CHB jodhpur, Jodhpur, Rajasthan, 342001

My vehicle number rj23 ua 1841
Place noor mohammad jasnathnagar toll plaza
Date 05/09/2019 fee rs 55
Date 06/09/2019 fee rs 90
I told toll plaza manager but that didn't solve my problem
How to different fee
Attached receipt photu

Twit h. Ministry

Regards
Raj katariya
[protected]
Address~97 kuldeep vihar opp. Br birla school chb jodhpur...
+1 photos
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K
kushalmehrotra
from Delhi, Delhi
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payment asked in personal paytm account

I crossed bhagan toll plaza km 29.300 to km 86.000 at 10.12 am on 14/09/2019. Operator user id 602. The operator denied for making paytm number written on toll plaza and was giving his own number for making payment through paytm and said that no receipt will be provided for such payment. As such i had to make cash payment. This is a fraudulent act on his part you are requested to look into the matter....
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P
Pranjul Singh
from Satrikh, Uttar Pradesh
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toll taking from defence personnel

Address:Nawabganj uttar pradesh, Barabanki, Uttar Pradesh

I am passing from nawabganj toll plaza in lucknow i m a serving Airforce personal they have asked me for toll which is unauthorized under Toll act (Airforce & army) 1901. As we all are aware that defence personal are not suppose to pay toll it is unauthoriz so I would like to kindly inform the authority to take some remedial steps on this matter. I am very thankful to them....
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Address:Kasaragod, Kasaragod, Kerala

NH 66 Kasaragod district National highway which is an interstate connecting way is in such a worst condition that starting from the kasaragod town till the end of the road at Thalapady tollway it is full of potholes and dangerous pits all around!
NH 66 the highway passing through Kasaragod district is an interstate connecting highway through which the whole Kerala people travels to Karnataka!
It's taking 3+ hours to reach Mangalore...
+3 photos
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R
rana_2k6
from Mumbai, Maharashtra
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refuel and threatening for debit card payment

I was moving from muzaafarpur - motihari, nh28. Toll plaza slip attached.
I moved to card lane only but person sitting inside the cabin said "card machine not available". This i argued why its not available as lane is for card customers only as written overhead. Then he said its available at other lane, you moveout from car and go there or tell your atm card password. I refused for both and said you bring card machine here.
I...
+1 photos
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D
Dr Shankar D
from Delhi, Delhi
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excess deduction of toll charges through hdfc fastag

Sir
I have hdfc fastag on my car reg no. Hr05aq6677. On dt.[protected], i take return toll ticket of rs. 60 at joya toll plaza uuttar pradesh on delhi mooradabad highway, but at same date same time 16.06 pm, rs. 40 also doubly deducted from my fastag. Similarly on dt[protected] rs. $0 deducted at chandigarh ambala highway. Also rs. 170 deducted for adjustment entry on dt.[protected]. Therefore it is requested to check and refund the...
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