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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 325

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N
from Mumbai, Maharashtra
Sep 6, 2019
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Address: 400104

Dear responsible authority,

I always travel from mumbai to kolad from past 5 years on national highway (Nh) 66, due to rainy season every year the said road condition is very bad and now from 3-4 years due to development of roadways the said road condition was very bad.

I really can't understand why government of india not using such type of material which are using by any other developed countries like japan, usa, singapore, etc.

My request you to use such type of material for better travel from one place to another!!

Do the necessary action as earliest otherwise i will do the action against you!!
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    N
    from Noida, Uttar Pradesh
    Sep 5, 2019
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    Nh-74 में विगत 3 सालों से अधिक सितारगंज से सुल्तानपुर पट्टी है तू फोरलेन का कार्य हो रहा है जो कार्य अभी तक पूर्ण नहीं हुआ है और जो बीच में आधा अधूरा और दुर्घटना को बुलाने वाला हो रहा है मैं चाहता हूं कि यह कार्य अति शीघ्र पूर्ण किए जाएं जिसमें अधूरी पड़े हुए कार्य हैं गदरपुर बाईपास रोड और मेडिसिटी के पास रुद्रपुर अग्रसेन हॉस्पिटल के पास रुद्रपुर और अन्य कृपया करके इन सब को अतिशीघ्र पूर्ण करके दुर्घटना और असुविधा से हमें बचाएं
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      Y
      yaravalliabhishek
      from Chennai, Tamil Nadu
      Sep 5, 2019
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      Address: Medchal Highway, Rangareddy, Andhra Pradesh, 501401

      It is very sad that we are observing at least one death per day in the 5-kilometre range from Medchal Checkpost to Yellampet. Below are the main reasons which are leading to such tragic incidents.

      1. No speed limit control for the vehicles entering into the Medchal municipal area.
      Suggestion: Maintain speed limit of 40kmph on the highway in Medchal municipality range.
      2. Street lights are not working for proper road visibility, As most of the two-wheelers and four-wheelers move with high speed, the likelihood of hitting the local pedestrians is very very high.
      Suggestion: A. Get the street lights repaired
      B. Provide only a few points with zebra crossing/Foot over-bridge with traffic signals so that pedestrians can cross the road safely. Hard barricading to the remaining road length is necessary.

      I am writing this complaint after witnessing many pathetic deaths in the last few months ( You can even refer the data from Medchal Police Station)

      My sincere request to kindly consider my request in serious to save the valuable lives of road users in Medchal Area.

      Looking forward to your response and control measures implemented in the Medchal highway to minimize road accidents. I am very sure you can really save a lot of lives by your immediate actions.

      Thanks for your support in advance..
      Sep 18, 2019
      Updated by yaravalliabhishek
      One more death yesterday... Dear NHAI .. what more do you need to respond immediately for saving the lives on medchal highway ???

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        V
        Vikram Arekal
        from Mumbai, Maharashtra
        Sep 5, 2019
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        I have registered my vehicle ka53mb2486 and been using fasttag for a while. I have few concerns.

        1) i never got a discount on this untill now and when we ask hdfc they say-nhai is responsible

        2) most of fasttag lanes in bangalore-mangalore highway allow normal vehicles and having fasttag is useless i feel

        3) fasttag lanes are closed most of the times.
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          C
          citizenofindiamp
          from Bhusawal, Maharashtra
          Sep 5, 2019
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          Address: 4th mile. Mandla Road., Jabalpur, Madhya Pradesh, 482002

          Dear sir, this complaint is regarding the bad quality of road construction work done especially for the jabalpur-barela bypass section nh12-a. There are repairing patches on the whole road. The work which is being done by the contractor under the madhya pradesh road development corporation, but being a national highway must follow the guidelines which assure quality construction of the road. Kindly look into this matter to know the actual facts about this nh12a jabalpur/barela bypass section.
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            D
            Divya Tikaniya
            from Samalkha, Haryana
            Sep 5, 2019
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            Address: Badopatti toll plaza, Hisar, Haryana

            My vehicle is district vehicle and gets a toll of 50rs at badopatti toll plaza. But on 3/9/2019 i was charged rs 95.

            How can nhai increase the toll from 50rs to 95rs.?

            Who will settle this fraud?

            I am attaching toll tickets. Kindly see.

            My car reg no is hr20ap 7559. And the person at the toll plaza told me that charges have been increased overnight.

            I want to complain rhat at badopatti toll plaza.. On the way from hisar to kaithal, i was charged rs 95 instead of rs 50.
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              K
              Kamil Pathan
              from Mumbai, Maharashtra
              Sep 4, 2019
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              Address: delhi, New Delhi, Delhi

              The road is completely broken... Accidents are increasing due to bad roads... Poor service by nhai... Nhai is not doing any repairing for the roads... No one is concerned on this problem.. Pls improve the roads from immediate effect!!! It is necessary that the road should be of good quality for the development of the country and good road decreases the chances of accident!!!
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                V
                Varindersinghsekhon
                from Sonipat, Haryana
                Sep 4, 2019
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                Address: Guru kirpa crane service T point NH 1 ,near karnal, Karnal, Haryana, 132116

                Taraori town near karnal harayana. Hughway flyover. There is no sevrage is proposal passed for rain water outlet of flyover or servicce rodand no light are placed on the upper flyover

                Another city town are fully completed with sevrage and lights on flyover but here nobody take charge to make it. You are charging toll tax but not giving the basic facility on highway which is very importan
                Regards
                Gurukirpa crane service
                Taraori
                132116 karnal
                +1 photos
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                  A
                  Adithyabeeram
                  from Mumbai, Maharashtra
                  Sep 4, 2019
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                  Address: 5th A cross, Bangalore, Karnataka, 560037

                  Hi
                  I travel every weekend from bangalore to hyderabad every weekend, i pay nearly 800 toll for one way, roads are pathetic between bangalore and kurnool, every time i'm spending 2000 extra on my car for bad wheel alignment, because o[censored]nexpected spead breaker bumps which are 20 meters nearly with heigh bumps...

                  Near kia motors and ananthapor surroundings it's really terrible roads you can not see... At least 5 kms good road with out bumps and holes...

                  They are collecting a lot of money i dont know what they are doing.

                  Regards
                  Adithya
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                    L
                    LBS College
                    from Mumbai, Maharashtra
                    Sep 3, 2019
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                    You kind attention is drawn to nh 707 (72b) starting at hatkoti. Right after the starting point the road touches the college boundary.
                    Our concern is the drain made by nha last year only. The drain is totally blocked and all water passes through the college campus. During current raining season the water damaged college parking and road leading to girls' hostel. College authority had tried to contact the concerned persons, but of no use. So kindly matter may be addressed to avoid further damage to college property.
                    Regards

                    Principal
                    Lbs gc saraswati nagar, distt. Shimla, h. P.
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                      N
                      Narottam Gautam
                      from Gurgaon, Haryana
                      Sep 2, 2019
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                      Address: New Delhi, Delhi

                      The condition of tikari border is very much worst and no one is taking care neither police nor administration. Just collection of tool & green tax. The water lodging on the tikari border from last one month and we waste 45 minutes daily to cross the border.
                      No lane system is followed by the drivers and the tool people do not guide the commercial vehicles.
                      Position of mundka is also very bad both up & down.
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                        S
                        SAJESH SREEDHARAN KAKKARA
                        from Mumbai, Maharashtra
                        Sep 2, 2019
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                        ah47 / nh48 two wheeler and pedestrian crossing national highway

                        Address: Kivale, Shagun Society, RH-11, Pune, Maharashtra, 412101

                        Ah47 / nh48 two wheeler and pedestrian crossing illegally. It has become a life threat to people driving on highway as two wheelers and pediatrician cross the divider in front of indra prabha society next to shinde petrol pump. I have raised this concern before as well. Even though the decided is one lane wide in that area even then bikes and pedestrian cross from this point. As there is no railing or strong wall for the divider people have...
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                        M
                        Manju devi a
                        from Mumbai, Maharashtra
                        Sep 2, 2019
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                        Resolved

                        Address: Vill hardaulpur, Barabanki, Uttar Pradesh, 212665

                        ग्राम हरदौलपुर रोड किनारे एनएचएआई विभाग के द्वारा रकबा नंबर 42 मंजूदेवी पति राजेशकुमार का मकान का सर्वे सही तरीके से नहीं किया गया है जबकि मंजूदेवी का शौचालय का 10 बाय 10 का टैंक बना है दोदुकाने और मकान क्षतिग्रस्त हो रहा है जबकि नोटिसके हिसाब से लागत को देखते हुए मौजा बहुत कम बनाया गया है पुनः निरीक्षण कर मुवआजा को संशोधित कर बढ़ाया जाए [protected]
                        Sep 3, 2019
                        Complaint marked as Resolved 
                        Mere number pe call kare 7905084242
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                          K
                          Kishorharihar
                          from Mangalore, Karnataka
                          Sep 2, 2019
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                          Address: Davanagere, Karnataka, 57760¹

                          Dear sir/madam,

                          Nh48 between chittadurga and hubli is maintained so worst that, it will lead to lot of accidents every day and night. We are paying so much of toll charges to these roads, there is no even bare minimum road safety features maintained!!!. On one side govt has increased traffic violation penalties, one side collecting toll charges, but not concerned about human lives! People responsible at these tolls are not taking the work seriously at the end costing human lives. This is not my first complaint, hope you will consider this on priority and provide at least minimum safety features in constructing roads.

                          Regards
                          Responsible citizen of india
                          Tax payer tol payer
                          Dear sir, NHAI NAGPUR -AURANGABAAD ROAD, NH6 ORINTAL TOLL PLAZA ne pichle kuch dino se pande petrol pump k samne diverson road blok kiya hua hai, public ko bahut jayda problum ho rahi hai plz isse open karwaye..
                          Unable to submit the bid online on 02/09/2019 whereas the last submission date mentioned is 03/09/2019. A technical error on website and tender copy is the reason for it. Website is eprocurement - etenders.gov.in. Kindly revert soon.

                          toll road not maintained properly nh48 - Comment #3526623 - Image #0
                          toll road not maintained properly nh48 - Comment #3526623 - Image #1
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                            9
                            92mayurpayel
                            from Ahmedabad, Gujarat
                            Sep 1, 2019
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                            Address: Rajkot, Gujarat, 360001

                            Hello nhai,

                            I am talking about nh8b (Rajkot - gondal) highway, i am travelling daily on this route and facing highly damaged road due to rain.

                            All passengers are in danger while travelling on this road (Nh8b - rajkot - gondal)

                            This highway used by so many peoples daily and all are facing this problem daily.

                            Please rapir this road asap and save lives.

                            Even our vehicles are getting damaged due to poor quality of road.

                            I request nhai to repair this road asap.
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                              M
                              Mannu303
                              from Noida, Uttar Pradesh
                              Sep 1, 2019
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                              Address: Madhepura, Bihar, 852122

                              Dear sir/madam,
                              It has been more than 7 years now we are facing the problem of worst road condition of national highway 107 in the districts of madhepura and saharsha. Road has been converted into pit and a spot of accident. Many lives has been lost due to this condition of road, so it a humble request for you to please built the road for safe journey.

                              Regards,

                              Rupesh
                              [protected]
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                                M
                                Mansish
                                from Noida, Uttar Pradesh
                                Sep 1, 2019
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                                Address: Ghaziabad, Uttar Pradesh, 201010

                                National highway 24 and new meerut expressway, i am surprised that govt has put boards which clearly says that two wheel vehicles not allowed but many bikers, scooters runs on that.. Earlier heavy vehicles runs smoothly but due to them we get scared if any accident happen s who will be blamed.. Because there no one to control or to check from traffic /highway section.
                                How can you expect to your citizens to pay any fine or follow rules when govt is not taking or doing duties..
                                It's been 1 month i have not seen any police to check... This negligence will not only cost you but others also.
                                Today new traffic rules launched but surprised that no one raised such issues.
                                Will tell other consumers to raise voice against this.
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                                  J
                                  Jayaraja Acharya
                                  from Delhi, Delhi
                                  Aug 31, 2019
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                                  In nh 66, we have 2 operating tolls between mangalore to udupi. However road situation in some stretches (Eg - kuloor to baikampady) is pathetic. There are so many pot holes it's even difficult for the buses to operate. The roads near the toll gate also have pot holes. I do not see any one is looking into it and trying to repair the roads. With regards to the toll near hejamady, roads are still under construction. However toll is already active from years. Can someone please look into it.
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                                    M
                                    Mrugesh Lakdiwala
                                    from Surat, Gujarat
                                    Aug 29, 2019
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                                    Address: Surat, Dev Prayag, Surat, Gujarat, 395004

                                    The road start from hagira highway to sayan highway and too many big vehicles are run on it. The roads in our locality have not been repaired for a long time. There are pits and ditches on the roads everywhere. The condition of the road becomes all the worst during the rainy season. They cause road accident. At night people sometimes stumble down.
                                    I, therefore, request you to kindly take necessary action to mend the ways so that people of the area have good roads and street lights.

                                    Thanking you,
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                                      rajkumarvobbilisetty
                                      from Noida, Uttar Pradesh
                                      Aug 30, 2019
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                                      Address: Rajkumar RamaTalkies Area, Visakhapatnam, AP, 530012

                                      There is a toll for going convent junction via sheelanagar, port road in visakhapatnam. Earlier it was 2 lane road and they used to charge rs.18/- one way & rs.27/- return ticket. After making 4 lane now they are charging rs. 36 /-& 54/- respectively and they are refusing to issue 12 hours pass. As per n. H. A. They have to issue 12 hours tickets but saying it is not applicable for them and collecting rs.54/- each trip even though we return in an hour or two. Please look into the same.
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