National Highways Authority of India [NHAI] Complaints & Reviews

This is to inform the government that all the national toll plaza from madurai tamilnadu to bangalore karnataka are creating nuisance at the toll booth by not accepting 10rs coins and it’s highly disappointing to see that the government toll booth are behaving this way i kindly request the government to make a strict order about accepting the coin as this the currency issued by the government and it doesn’t justify the behaviour of the staff at the toll plaza

Respected sir,
I daily up-down between chorwad-veraval for my job in gsrtc bus. But from some days in road big big pit due to rain or any other reason, i think this pit are from last 2 or 3 months, nhai contractor fill that pit with dust and sand, so when again rain come, again pit are seen in road. This pit is so dangerous for bike, bus and four wheel, plz take necessary action to repair this pit on road.

I had written many times before regarding very bad condition of road between rampur bypass and joya. #pl ask concerned person to see the condition and do needful for the repair of road.., many ditches are there.. At many places road is eroded... Pl take neccessary steps as soon as possible on urgent basis... Reply. Dr r. K. Dhall
[protected] [protected]@gmail.com

Sir/madam. I am a serving defence personnel in Indian Air Force. While going to tamilnadu from Bangalore I had given toll at Krishnagiri toll plaza. I produced defence ID card and toll exemption certificate to the toll collector but she denied to check the above mentioned id’s. I explained her about toll exemption mentioned in defence act and road transport and highway notification. But she even listen to me and collected the toll. Payment receipt is annexed to this complaint. Kindly educate toll collectors to behave properly and instruct them that toll may not be collected from defence personnel’s in future.

I sandeep soni councillor ward no-12, municipal council sahnewal, ludhiana want to say that road from jugiana to sahnewal and sahnewal to jugiana is in worst condition... Grass and extra roots can be seen easily.. People are in pitiable condition..
Please take some strong steps to improve road, otherwise people are going hv protest on highway...
Thank you

Sir,
An illegal contruction of a gate over highway is going to begin very soon by members of a community in sirsa, haryana. Nhai authorities must isure legality of the gate to be built over the highway before its contruction begin.
One can not do such construction without nhai
Approval so authorities must isure that contruction does not take place at all.

Hi team,

Today on 17 sep i had done a fastag recharge of 2500 from app my fast tag and the payment was made using upi.
My fastag is from hdfc and the payment also was debited from hdfc up. The issue is the amount based on below sms attachment has been debited from my account but has not been credited to my fastag i'd. Hdfc bank says contact fastag customer services and fastag says connect to hdfc. Irony is both the parties are not willing to register any comments.

Request you to pls help me in resolving the issue and either reverse the charges or get the amount credited to my fastag.

In anticipation of a quick response.

Thanks,
Varun rathi
[protected]

Thee is unauthorised cut on the nh 95 in front of axis bank as thee is no major road no cross road but god knows why they have open it every morning and evening there are accidents but by gods grace no body is dead my house is near by i have survived a major accident today

Just 50 feet further there is major vegetable market vardhaman sabji mandi why not put traffic lights there and open the road there instead of this unautorised cut please do something about this
Regards
Sandeep beri
[protected]

My father is maharashtra govt police employee. Was travelling from indapur to pune. They ask to pay the toll as its not allowed for police in private vehicle. If this is the rule they have to show them written format of same. We met the supervisor for knowing the rules. Supervisor behaves in very bad tone& language. He doesn't show any kind of rules in written format instead of that ignores us by telling to complain about same.

Good morning sir we anandpur sahib brick owners association have requested you regarding overloaded bricks trucks has been come to our area the trucks are very much overloaded and breaks the roads and law the road is garshankar to anandpur sahib road so sir please check this matter soon as possible and save our roads and please checked by higher authorities

Pune solapur highway is in bad shape and is not worth paying toll for, yet there are 4 toll booths collecting on an average of rupees 60 for small passenger vehicles. Following are the problems
1. 1st layer of the tarmac is gone in most of the spots, at some places the holes are deeper, and at some places, poor patch work is done, which is adds to the bumps
2. Too much undulation on the road, the road had completely sunk into the ground in some spots
3. Poor radium work leading to poor visibility at nights
4. No sign for speed breaker at some spots
5. Poor management of fastag lanes, i had to wait more than 10 minutes at 2nd toll from solapur, and there was huge traffic jam

I am law abiding citizen of india and currently running my buisness on the name and style of choudhary transport.
On 15th september 2019 my tempo no - dl 1lm 3434 went to take the stock from faridabad but i m surprised to see the wrong details entered in the fast tag as my tempo is on cng but they mentioned it as a diesel vichle the date of insurance they mentioned is 21-jan 2020 which is incorrect. And my truck is single axle (4 tyres) and they mentioned it as 2axle (6 tyres). I went to the toll office to correct the details of my vichle but they refused to correct the information of my vichle and a employee named chagan started abusing me in front of everyone and said "itna bolega gaadi to yahi se niklegi ye yaad rakhio jha complaint kar sakta hai kar" and started shouting on me after that i have given complaint against the employee named chagan in badarpur police station against the misbehaviour and the statement in which he mentioned baniye zinda gaad duga. There officers refused to help me and said he is right i am taking legal agtion against the toll employee and request you to corperate with me. I am attaching the slip of the toll and rc and insurance of my vichle ankit garg-[protected].

I have used the the national highways frequently last 25 days between trichy and chennai.in this road there is no centre line & side line between trichy to ulundurpet. I can't drive the car, particularly night time and raining time because i can't understand my car is in which track. Already i had complaint all the toll plazas between this road, but no action taken till the date. Kindly rectify the issue as early as possible.

With reference to subject matter, i would like to bring in your kind attention that i was traveling with my family from amritsar to ludhiana via g. T. Road by car no. Pb10cm5155. The operator baljinder singh misbehaves and use abusive language with my father upon just asking that why next one from us took time for payment of toll amount.
The supervisor at there at that time.
We are paying the amount of toll to the government and these employees are misbehaves like anyone can't do nothing to them.

Kindly look into this matter via cctv as per attached slip.

Thanking you
Kamalpreet singh
Mob. No [protected]

Dear sir,
My fast tag account unnecessarily debited the below amount from account. The date mentioned have not traveled through the mentioned toll plaza.

[protected]:59:[protected]-0010011909140001086343

70.00 toll transaction - paliyekkara toll plaza -11-sep-2019 06:59:49 pm debit success
Request to reverse the amount to my fast tag account.

Best wishes
Shafeeq padiyath,
Vadacode p. O
Kangarapady,, cochin-21,
Kerala, india 682021
[protected]@gmail.com

Hi,

Four tolls from hassan to nelamangala, bangalore, allow non-fast tag holders which is making us (Who have fast tag) wait in queue for significant time. When asked @tolls about the same, staff is very arrogant and ignorant of the facts. Please take required action.

4 tolls:
Shantigrama, karnataka
Kadabhalli (Kirasave)
Bellur toll plaza
Nelamangala toll plaza

Regards,
Guru b

Sir respectfully i want to state that yesterday i passed through toll at limdi i asked for return pass but the employee gave me single journey pass
When coming back i showed my pass the authority asked me to get once more single pass. I requested them at the time of passing i demanded return pass but by mistake your employee issued me single. I asked to treat with humanitarian way but they responded in marsh manner. Kindly take action against them. Tell them to listen customers demand carefully

Kasaragod to talapady road are like sludge big hole roads.. No one is responsible for repare it.. Wher the road tax ammont going?? I request and beg you to give us proper road to kerala border talapady-manjeshwar-kasaragod root.. Once you guys visit hear you will get to know how roads are damaged our vehicles are getting damaged when we ride in that poor road.. We are in india and why you people don't serve good service to us.. We give proper tax to government wher it's go??
It's humble request sir...

I shaminder singh, hereby complains you that the highway connecting between ludhiana and jalandhar is damaged from many points & there are too many holes on the national highway also known as sher shah suri marg. The maintenance by the company is so poor and even they are paying rs-195 for up/down. The travelers experience a rough and worst driving. I request you to give attention towards this issue. I shall be very grateful to you if the would resolve.

Sir,
My name is uma v sarma residing at thrissur, kerala. My vehicle tata nexon with reg no kl 45 r 8538 has been debited many times wrongly from paliyekkara toll plaza, thrissur kerala and velanchettiyur toll plaza tamil nadu. These trips are fake and icici fastag team ignores my complaints while complained to their toll free number. My icici fastag customer id is 10924858.

13/09/2019 12.26 pm paliyekkara toll plaza rs.70/- debited
13/09/2019 8.30 pm paliyekkara toll plaza rs.35/- debited
13/09/2019 9.54 pm velanchettiyur toll plaza rs.85/- debited
14/09/2019 6.51 pm velanchettiyur toll plaza rs.45/- debited

In this on 13/09/2019 8.30 pm vehicle passed through paliyekkara toll plaza and same vehicle passes through velanchettiyur at 9.54 pm which is impossible. Its almost 215 km far from paliyekkara by google map.

When i contacted icici fastag customer care they told that my chasis number might have been duplicated. And by repeatedly informing the incidents also they told me that they are helpless in this issue.

So i humbly request you to kindly intervene in this matter and refund my wrongly debited amounts as soon as possible.

Yours sincerely

Uma v sarma