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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 9, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3081
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+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 325

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C
CA Nilesh Gupta
from Indore, Madhya Pradesh
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very high rate of toll for small journey

Address:452001

Indore - ahemdabad four lane highway:-
I started from indore to ratlam (Mp).. For which i travelled approx 20 km on indore ahemdabad highway as indore to ratlam route require to use this highway... Before turning to ratlam from this higway there is a toll which charging 130/- from private car. Which is very high amount to rravel approx 20-22 km. Requesting for shift of this toll for 1 km or reduce the rates as its to high.. People...
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G
from Delhi, Delhi
Nov 25, 2021
This thread was updated on Nov 25, 2021
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harassment at chhajarsi toll plaza on nh-9

People are being harassed at newly opened chajjarsi toll plaza near pilakhuwa on nh-9.
Toll personnels are not making local pass even when the relevant documents and fees is being provided. And harassing people by using foul language. And always suggesting that pass can only be made between 10am to 5pm, how a person who travels before this in morning and after this in evening from office can get the pass....
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A
amarchanddasari
from Hyderabad, Telangana
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mamilla palli toll, plaza, near yerragondapalem prakasam district andhra pradesh

Address:Prakasam, Andhra Pradesh, 523303

New toll plaza has been setup near millampalli before entering yerragondapalem town in prakasam district of andhra pradesh state. On the board they say the toll plaza is to collect toll for the new highway they laid between davulapalli and markapuram for a distance of 42.179 km (153.939 to 197.318). The toll plaza is set at 163.250 which is 10 km after the new highway starts. So for people who are travelling to yerragondapalem will only travel...
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J
jadhavsumit88
from Bengaluru, Karnataka
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regarding bad/ damaged road condition on nh4 (pune - peth naka section)

Address:Hadapsar, 411028
Website:NHAI

I am working in pune and my native is sangli. I am a regular traveler on nh4 highway on pune - peth naka section. From last 6 months, i have seen the worst condition of the road (Big potholes, bumpy roads).

I have also come to know about accidents due to this worst conditions of roads. It is not that we expecting from paying through toll payments.

Apart from this just imagine the cause such as back pain, vehicle...
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P
Pradeept Bhardwaj
from Chennai, Tamil Nadu
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misbehavior by tool staff- non issue of payment receipt - rohad toll plaza, sampla

Address:Panipat, Haryana, 132103

I was travelling in my car no. HR26CQ7062 on 18.08.2019 which has Fastag given by Bank of Baroda.

On my way towards Rohtak, I passed the Rohad toll Plaza, Sampla, Haryana and the charges were deducted for Rs.60/-.

While returning on the same day i.e. 18.08.2019 at around 4.40 PM, I was asked by the Toll officials to pay the toll amount and penalty stating that my Fastag has been blacklisted.

They...
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D
Dipakjchavda
from Mumbai, Maharashtra
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highway road under maintenance since long and no progress

Road from Chiloda circle (near gandhinagar) to himmatnagar of Gujarat is under maintenance by chetan infra & NHAI since long. The road condition is very horrible and totally damaged. No work progress seen. But steel roll tax are being taken from all vehicles.
It seems that private agencies are making money without doing anything..
Kindly look in to matter and take prompt action. Also, requesting your senior officer to just travel...
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S
Sushil Dahra
from Kolkata, West Bengal
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delhi to panipat nh 44 road

Good evening sir
I generally travel from Delhi to Panipat. Many flyovers are not completed from past 10 years and moreover nh44 has not been completed from 30 years. It is very shameful that still the work is not completed.Kindly complete the roads and let me know when these roads will be completed so that public may not suffer from traveling by these roads. I hope my request will be taken seriously. I will be waiting for your reply....
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A
Amdavad bachavu chalo
from Mumbai, Maharashtra
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regarding taking toll fees even very very bad conditions of roads

Address:B212 shree krishnatower krishnanagar, Near cinepride theatre, Ahmedabad, Gujarat, 382346

This is regarding the very very bad conditions of roads from naroda to himmatnagar. Though you are collection toll fee to pass on this # roads.
Shame.
Starting from naroda to chiloda till himmatnagar there are no roads, only portholes.
Work is going on since 2 years. And still no chance of getting completed in 2 years. If you cant complete work in time there must not be any toll.
I am paying for riding on these roads...
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S
Sunildn
from Delhi, Delhi
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no quality in road

Toll plaza located near vadamalapeta, near tirupati, is waste ever road from chennai to tirupati high way, no maintainance at all, road is full of patches etc, dis toll plaze collecting rs 100 for 2 ways, very ridiculous thing, grown plants on both sides of roads but toll people r collecting money, no safety speed breakers & bargate’s all over roads both at same place, no safety to our lives in that roads.
Please, take action against...
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Address:Sankalp Enclave kashigaon, 401107

सर, पिंपळगाव नासिक का टोल वसूल किया जा रहा हैं पर नासिक flyover ही अच्छा हैं नासिक cross करो तो आगे पिंपळगाव तक रोड बर्हाठी बुरी हलत में हैं । same हलत चांदवड टोल प्लाझा to धुळे टोल की हैं...
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M
Mahesh S Mali
from Erandol, Maharashtra
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bad road quality

Several patholes (Bad patches) on nh 4 between pune - satara. Specifically near to satara. Wasting huge time fuel and damaging tyres. Tolls are high and maintenance is worst. Need detailed observation of road and immediately correction.
Last month travelled and our car tyre got burst. Same time same place other 3 cars also got 1 or 2 tyre busted. Condition not yet improved. Before d mart towards satara....
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H
Himmat Barad
from Mumbai, Maharashtra
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national highway 8d is on very bad conditions

Address:National highway 8D junagadh to somanath, Junagadh, Gujarat, 362001

National highway 8d is very bed condition between junagadh to veravar road is like a khadda, in this place no more rain is coming then why road is in very bed condition, in highway there are so many diversion because new briz is pull down, there are only 80 km long highways but they consum 2.5 houres, road is not suitable to call national highway, there e not any tipe of service in toll plaza, so why public pey higher toll, i request to u...
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R
Rituraj Solanki
from Delhi, Delhi
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road damages and animals. road crossing

Address:Delhi Nhai building, Chittorgarh, Rajasthan, 323307

In kota to jaipur national highway. The road is to much damage in many place and in the center of roads animals are siting in roads and they have to invite a accident and there is no staff available about govt. And co. Person who can handel this all situation when co. Take full charge of toll fess then why he is not maintain road and all facility please solve this problem...
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S
sush official
from Mumbai, Maharashtra
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requesting to shut down the mulund toll naka

Address:Mulund toll naka, Thane, Maharashtra, 400615

Extremely inefficient, unorganized, illegal and indisciplined toll naka... Collecting so much of money and in return providing no facility... On top of that wasting a lot of time and money. Creating heavy traffic... I request please please make us rid of this toll naka please.
We travel regularly and it has become a headache to deal with it. On top of everything they know that nothing is going to happen and no one is going to take...
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S
sunil dattatray jadhav
from Mumbai, Maharashtra
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13th aug deduction during free toll day

Address:Kolhapur, Maharashtra, 416008

On 13th aug 19, all toll collection plazas on pune – kolhapur highway were kept off due to floods in kolhapur and no toll was collected.
Two toll booths at kini and taswade were also closed and no toll was collected but they had kept fast tag in operation in other lanes other than fast tag lane in evening. How this can happen and how this is allowed.
I would like to know, who is monitoring fast tag and toll plaza.
br...
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K
kishore110
from Chennai, Tamil Nadu
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high amount collected last 4 months

Address:Kurnool, Kurnool, Andhra Pradesh, 518004

Hi sir,

We used to travel from kurnool to bangalore monthly and the first toll gate "amakathadu" it was collected rs 55/- before. From last 4months (After elections completed) they have increased the amount and it's a almost double amount rs 110/-. Same we have asked the toll gate members and they given irrespective of response and also they have changed entire staff and not local people.

Could you please...
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S
shivam gandhi
from Gurgaon, Haryana
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badarpur faridabad toll plaza fastag issue

Address:Faridabad, Haryana, 121006

Hi Everyone,
This is quite a serious matter in which all the cars which does have a valid tag have to go through lot of problem only because they allow non tag cars to enter the row and it eventually take lot of time and fuel wastage. We bought fastags and paid money in advance only to save our time and fuel, but problem at Badarpur toll is there is not staff member to stop non tag cars from entering the row. It has been numerous...
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S
Sanju118146
from Agra, Uttar Pradesh
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blockage of junction

Address:Firozabad, Uttar Pradesh, 283135

Dear sir your contracted company irb has blocked etah junction at shikohabad, causing traffic to move opposite in direction and thus traffic jam and increased accident also increasing traffic load on mainpuri chauraha at shikohabad... Kindly get opened etah chaouraha junction at shikohabad. (Firozabad) up..283135.
Next,, kindly make a road cross cut at sant dominic academy at nh2, before entering shikohabad, on agra road to facilitate...
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D
Deepakmehla86
from Shimla, Himachal Pradesh
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please cover this unnecessary drain/ ditch on high way near bastara toll plaza

Address:Bastara toll plaza, 132114

Respected sir / madam,

There is a long unnecessary drain/ ditch near bastara (Karnal) toll plaza on the way to karnal side toll plaza line. Its nearly 2 feet deep and there is big public safety issue as on average of every few days this drain cause an accident. Sir / madam, no one care about this hazard which cause people road safety in risk. So i request you to fix this drain / ditch so that our nh44 road safety can improve....
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S
Sankar Ganesan
from Chennai, Tamil Nadu
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toll issues from tiruchirapalli to thirumandurai (tamil nadu)

Dear Sir/Madam,

We are travelling from Tiruchirapalli to Thirumadurai (Tamil Nadu). There is no lights and white divider marking. Here it is raining heavily and we are unable to drive the car, since the lorries and other vehicles are coming in zig zag order. In some areas roads are not proper. Inspite of these serious issues they are happily collecting the toll fees. We are about these issues and the supervisor is not ready...
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