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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 9, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 336

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K
kamalkumar88
from Ambala, Haryana
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charging extra amount

I visited rajpura (Pb) on 29-5-19, during my journey i paid 70 rs toll charges at ghaggar toll plaza (Km211.000 on nh-01), gst -06aamcs1879g1zz, ticket no. 4bfb019f113030 at booth no.03 &00197 at 19:02 for vehicle no. Ch01bt 8707. During my return journey which happened within 5-6 hours, i showed toll ticket to booth operator and asked him to charge 35 rs as the return journey was within 24 hours, he misbehaved and charged 70 rs for return...
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U
Udithinger
from Todabhim, Rajasthan
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waited more than 4 minute then to paid toll tax

Address:Negadiya toll plaza gomti chaurha udaipur

Respected sir on toll tax shreenathji udaipur toll gomti chaurha i waited more then 4 minutes on tolltax then i said i wont pay tax its more then 3 minutes they rudely bahaved with us & said there is no such rule & contact us on highway authority or give us letter written by authority n said we dont belive such rule u have to pay tax orelse we wont let u go please co operate with us...
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P
Paul001
from Mumbai, Maharashtra
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complaining regarding haridwar nh-58

Address:Haridwar,, Haridwar, Uttarakhand, 249401

Hi team,

Please resume work of nh-58 roorkee - haridwar highway 4lane, day by day trafic jame road condition is worst in haridwar due to 4 dham yatra, weekend tourist, ganga snan. Please start this highway work in fast mode, we local people suffers alot in daily life, no of accidents increased.
No nhai proper care of haridwar highway.

Regards
Robin...
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R
Raobvr68
from Mumbai, Maharashtra
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non completion of. nh no.163 in telangana

Address:560003

Sir
Nhai awarded the four laning of nh no.163 between yadagirigutta to warangal to l& t construction in the year 2015. The distance is 99 kms. Its supposed to complete by december 2018.

The work is not yet completed even after a reputed company like l& t instructed with the work. Many accidents taking place because of the oneway traffic on the incomplete road.
I request to expedite the construction work and make...
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P
Psivamr
from Tiruchengode, Tamil Nadu
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fastrack double collection at rasampalayam toll plaza

Today at Rasampalayam toll plaza, the operator collected cash of ₹45/- telling that my vehicle fastrack is not scanned. But after paying and after sometime I got the message that my fastrack wallet was debited. I enclosed the message I received and the cash collection receipt for ₹45/-. Please look into it and return the ₹45/- to me. It caused unnecessary delay....
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B
bhemanth009
from Hyderabad, Telangana
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demanding for slip

I was travelling from hyderabad to vangoor village. I took the toll ticket at nhai kadthal toll plaza for up and down journey. Where the nhai having online entry in the system they have made to wait for 10min to show me the slip where i lost the slip and using the abused words at me and telling to pay the amount. I request you to take action on them....
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M
mran
from Sivakasi, Tamil Nadu
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occupation of pedestrian path

Address:264 Sekkalai Road, 630001

Un authorized utilization of pedestrian is carried away by m/s ayngeran coffee bar in m. A. M. Marriage hall complex, karaikudi. They removed the post of bsnl
With out permission from bsnl and overlay-ed the ditch with concrete slaps and used it as their cool drinks bar as well placed stoves for cooking. It makes hindrance to the pedestrians and the side by parking for refreshment make traffic jam...
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N
Nagaraju Yadav
from Alampur, Telangana
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speed breaker

Address:515591

It is true that, for every two minutes journey there is speed breakers in the road between bathalapalli to kadiri, calling it as national high way, travelling by car causing lots of inconvenience, for heavy vehicles it is not a matter,

Please go through the issue, and remove the speed breakers and try to see the journey will be peaceful and comfort......
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Address:36 Saundarya Bungalows, Near St Kabir School, Vasna Road, Vadodara, Gujarat, 390007

The management at subject toll gate is very poor and it is taking more than 5 mins to pass through. Today i am traveling from vadodara to silvasa. Was surprised to see a huge traffic jam because of delay due to toll fee collection.
Nhai or central govt is not taking any measures to improve such situation. We are paying toll tax and yet suffering from delay resulting into inefficiency.
It is requested to look into this matter...
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V
Vishu912
from Delhi, Delhi
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ghaziabad toll plaza is valid or not please tell me

Address:Dasna toll plaza, Ghaziabad, Uttar Pradesh

Dasna toll plaza karmi aam aadmi se badtamiji krte hai bas mjhe yeh janna hai ki woh toll plaza valid hai ya nai or agar toll plaza valid hai toh woh log aadhe paise kyu mangte kyuki agar toll plaza valid hai toh aadhe paise mangne ka kya mtlab kuki agar yeh govt approved hai toh aadhe paise lekr kyu jane dete hai or yeh log itni abusing krte hai public k sath abhi kuch din pehle bhi ek mamla nhai k sangyan me aaya hoga in logo ne public...
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V
vikassoni7
from Mumbai, Maharashtra
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double toll tax in distance of 30km

Address:Indrapuri Colony Gate, Opposite Govt High School, Pachore, Rajgarh, Madhya Pradesh, 465683

Hi team,

I am travelling from pachore district rajgarh to maksi.

I have been charged first toll for 65 rs at sarangpur.
I have been charged again for toll 75 rs after shajapur.

I have told the executive that i have already paid the toll & shown the receipt to him, but he told me that you have to pay again.

Why should i pay toll tax 2 times on the same road in a distance of...
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V
vink kamboj
from Mumbai, Maharashtra
Sep 7, 2023
This thread was updated on Sep 7, 2023
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highway street lights not working

Address:dhani chanan wali, Fatehabad, Haryana
Website:nhai

I have to inform you that the street light of highway not working of village dhani chanan wali (Dist. Fatehaba) which is on national highway no 9 from fatehabad to sirsa. My near toll plaza is located bhavdeen (Sirsa). Approximatly there is total 50 street lights and working only 6 lights. We always pay toll on toll plaza but there service is not good so why we pay our toll to them. So please take stick action on this complaint. I shall be...
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R
rajivbansal69
from Mumbai, Maharashtra
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toll tax fraud at wpe - kundli to badli / gurugram

Address:Gurgaon, Haryana, 122003

While coming from Ambala to Gurugram, I took the WPE at Kundli. I have the Fastag so the boom barrier got opened and I passed that thinking that my toll tax has been deducted.
I took an exit at Badli / Gurgram and I came to know at barrier that Fastag does not work here. The toll Person asked me give token which I didn't have. When I told him about this, He said I need to pay INR 125.
I was asking him that my toll would have...
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Address:RZE-34A, GALI NO. 02, MAIN MARKET, NIHAL VIHAR, 110041

Respected sir,
With due respect i beg to state that i am working in general reserve engineer force (Ministry of defence). I am an uniformed employee and equivalencies of our posts/ rank is as per army employees. Also as per under the gazette of india notification no. 79 dated 12 jan 2015 border roads organisation (General reserve engineer force) goes under ministry of defence.

Sir, we are not getting facilities of toll...
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T
thiru reddy173
from Kodaikanal, Tamil Nadu
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nh63

Address:Kalleda, Jagtial, Karimnagar, Andhra Pradesh, 505454

Sir upon nh63 the road widened upto thakallapalli turning which is 17 km from dharmauri towards jagtial, the turning became dangerous and should be extended atlest 20 mts more which leads no accidends, no sign boards are kept, how you stoped the extention at turning, how the enggineers approved it, like this we are still developing country, so when we are going to be developed, now also laying tar goingon with no change at turning...
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S
Samved Singh
from Mumbai, Maharashtra
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fake toll tax charge

We have paid toll tax with jhiriya chakghat mp toll and have been changed toll tax and as per nhai website this toll is not registered. Is it registered toll booth and if not under what condition we had been charged the amount. Is it authentic or forged. Necessary action may be taken against the same.
Ticket no:[protected]
Vihicle no: up32 jk5901 (Car)
Date & time:27.05.2019, 16:28
Amount: rs 65
Booth...
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H
harsh257
from Jaipur, Rajasthan
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informatory signs and boards of diversion are worst

The road from ahmedabad to udaipur nh-8 is too worst road bcos road signs are not placed properly while 6- laning of section is going on. Companies who are awarded the tender is solely responsible for providing proper road signs durings construction. And currently the road signs are definitely not according to govt norms. Nhai should take action on this companies....
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P
p d patel
from Mumbai, Maharashtra
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forcefully charges recovered for local vehicle at mandal toll plaza

Address:mandal toll plaza, songadh, Tapi, Gujarat

Mandal toll plaza, kikakui, ta-songadh, dist-tapi, gujarat has started charges for local vehicle. Official at toll plaza has denied to accept my valid local rc book & forcefully recovered charge on tall plaza. They also denied to provide notification regarding charges & valid proof for exaptation of charges on toll plaza and reply you may complaint any where and any body...
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1
129491
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double amount charge of toll

Address:Tatiyawas Toll Jaipur Pin 302015, Jaipur, Rajasthan, 302015

Sir/madam
I have a own car vehicle no rj 45 ce 4042 and i was travelling in national highways 52 (Earlier was 11) on dated 26.05.2019 at 06:10 pm from chomu to jaipur and i was paying toll through fast tag but toll computer operator (Lane no. 11) said fast tag not working so you pay cash further i have paid cash of rs. 60 but after some i have received a message from hdfc fast tag that "dear customer, your fastag a/c has been debited...
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I
inder0261
from Hyderabad, Telangana
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abusive language used by toll guards

Address:Ludhiana, Punjab, 142027

Respected sir/mam,

Today i was crossing from ladhowal toll tax at that time one of zeep driver entered in fast tag line gaurd’s stopped him and use abuse language with him then they said him to back his zeep immediately without checking is any body behind him, my car hit by zeep, when i came out of car and said to gaurd’s check behind, they used abuse language with me also without any reason,
My car damaged due...
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