National Highways Authority of India [NHAI] Complaints & Reviews

I traveled last week from visakhapatnam to vijayawada through byke. While travelling vizag to rajumandary the road condition is not good, when i an traveling byke type was skipping on the road and may leads to accident. The reason was the road was digged happened from last more than one month. This type of road situation is not good for byke travelers. My humble request is if you want to renovate new road do the digging and do renovate the same digged road with in a few days otherwise don't do dig and left as it is, it leads to happen accidents.

To the government officials,
It was time of 9 pm on 23rd june 2019, we were passing from national highway near sangamner maharashtra. I am with my local driver relative (Deepak dengle) the owner of mh12nx3423 comercial vehicle travelling, as we are local we requested toll collector to waived of the toll fees. He told us that he can waived of the toll if we show him identity. As we were waiting to id proofs reach on whats app as we missed wallet at home. We have asked to pay and to cross vehicle from barrier. Same time toll collector told us that he will reverse the toll fees if we show him aadhar. We pay him 80 rs as my vehicle is commercial sedan. To get refund after waiting for 20 min we showed him adhar card and as committed asked to repay the the toll fees. He was talking to his bosses in conversation and i think they denied. Same time he lost his temper and in local language he used abusive words. He said he is not going to pay anything "tula kay uptayche te upat" it was said for his # hairs.
Later he called his near by security who forcefully manhandles me and misbehaved.

I need an written apology from elsamex, his employees not trained.
I need an defamation compensation of 10, 00, 000/- as they uses abusive words.

Government should punish these companies who are misbehaving and using abusive words.

Navnath hullale
[protected]

Dear isir / madam,
I am sangavi v v from medavakkam of chennai district of tamilnadu, india. The nh road from pallikaranai velachery highway road is very worst with many pits. Due to pits water stagnant around the area and create more traffic around the place. Please try to remove the pits and put a new road. It helps the public to travel earlier to their respective destination,

Thanks and regards,
Sangavi pradhap
Software test engineer
Contact:[protected]

It was friday 21st of june when i was travelling to my home from mohali to jagadhri. At milkmajra plaza fastag sensor detected my fasttag while some other car before me was making payment at the plaza. As my fasttag card was detected the amount was deducted from my account. But on my turn at bthe plaza i have to make another payment through cash. So in this way i had to pay twice (1 with fasttag and 1 with cash) for a single journey. Can you please refund my amount deducted from my fasttag account?
Car number is hr71g1375
And fasttag serial number is[protected] and trip number is[protected].
Time was 20:54:19.

Dear sir,
I am from keonjhar, odisha. I want to state that four lane work of nh215 from keonjhar to panikoili is incomplete and no work is going on. Still we are paying the toll fees. There is a nhai office in keonjhar town. But they are not listening. Many accidents are happen due to incomplete roads. Also they are not doing proper maintenance of roads. Please look after this. We are very much suffering.

Date: 05/04/2019
Location: indra nagar
Sender
Mathimugam elangovan,
Owner of mathi complex,
351/1, indranagar,
Neyveli -607801,
Cuddalore district.

Receiver
District collector,
District collector's office,
Cuddalore.

Respected sir,
Sub: nh-45c highway department's bad property acquisition compensation calculation, demanding bribe and rude way of treating property owner.
I own a property consisting of 13 shops and 1 house of an area about 2800sq. Ft, located in survey no. 729/2 (Old no.484), in which nh45c unit-2 department acquired an area of 93.88 sq. Mt., along with 7 shops, and without any consultation, suddenly handed over a compensation money of rs. 68, 64, 936.
It was really shocking that in the compensation award list for all other owners with very less area acquired, were given more compensation than me. Example, for acquiring an area of 87.91 sq. Mt., rs.75, 96, 57 has been awarded as compensation. Also, the government officials, demanded me rs.40, 000 as bribe money, because at first the compensation value was wrongly calculated as only rs.41, 00, 000 and then the was changed to rs. 68, 64, 936 but still calculated too low for my property.
Practically, if i wanted to buy another similar property with this awarded compensation is impossible, because all the other properties located at the main panrutti kumbakonam national highways, similar to mine cost rs.6000/1sq. Ft. (Only land price), and along with the civil structure will cost around rs.1, 20, 00, 000. This clearly shows that the highway department made a very bad calculation and paid me a lump sum in my bank account without a consultation.

My appeal/requirement:
• i humbly appeal you to help me award a fair compensation of at least rs.1, 20, 40, 000 for my property (Including bribe money), or if not, compensate me similar property with 7 shops with an area of 93.88sq. Mt., at kumbakonam chennai main national highways area with all facilities, which is similar to mine.
• since almost all my shops have been vacated for demolition, due to this acquisition, our main monthly income (Rs. 80, 000 = monthly rent for the shops) has been frozen and pushed my family income under throes of distress and confusion. Hence, i need the nh45c department to calculate everything and award a proper justified compensation.

I hereby painstakingly mention that, i will not give up my property for the use of highways aquisition and will fight (Non-violently) until proper justice is served by the government.
Kindly find the attachment of my property documents and compensation award copy for your reference.
By your best course of action, i humbly appeal to you with the intention of getting a proper justice.
Thank you in advance for all support.
Yours truly
Mathimugam elangovan
Owner of mathi complex
+ 91-[protected]
+ 91-[protected]
+ 91-[protected]
[protected]@gmail.com
Dpak. [protected]@gmail.com
Evivek. [protected]@gmail.com

Pumpwell flyover in mangalore not yet finished even after 10 years of construction. They started toll gate 5 years back. So, please stop toll till they finish the work. As a compensation, please give us toll free road for a year.

Its just 300 meter read, we can see only 1 or 2 persons working there. They didn't do anything till the rain. Now rain started. So there is no progress in work.

I bought a single ticket on my way from mathura to delhi at Sri Nagar Toll Plaza. The cost of the ticket for car is Rs.105. I gave the operator a bill of rupees 500 and rupees 10. He returned to me the change in bills of rupees 50*6 and 10*10. The notes were all in a condition as if taken out of rubbish. When asked to change the notes, the operator immediately started abusing in front of my family and used words which are unethical. I request you to please remove such frustrated and incompetent operators so that the customer doesn't face this disrespect in future.

Hi

1. Need to reduce the number of toll plazas in chennai for daily office use to go office in omr road and also they are increasing the amount frequently
2. Need to close all the toll plaza that are expired in tamilnadu. Still collecting the amount.
3. In tamilnadu kayathar and valiyoor they are collecting more money needs to investigate and reduce amount.
4. Not to open new tolls now a days toll charges are higher than travel fare.

I have a house on NH 94, Reshikesh/ Tehri road located 1.5 Km ahead of a place called Fakot. Half of my land, adjacent to NH 94 was acquired by NH for construction of Char Dham all weather Road. Due to widening of road front portion of my house was totally damaged and also caused damage to remaining house, to avoid further damage I requested NH authorities to construct Support wall. When nothing happened Gawar Construction Limited, who was working for NH took money from me and constructed half of required support wall. Meanwhile I approached DM Tehri ; who in turn directed NH to construct remaining support wall, in spite of getting all approval 11 months back, to construct remaining Support wall NH and Contractors has done nothing. The concerned Officer of NH are Mr Joshi and Mr A K Sharma and Contractor are Mr Panwar and Mr Anil Tomar of GAWAR construction limited.
Requesting you to kindly intervene.

Date 21.6.2019
Time 23.00 hours
Coming from delhi to chandigarh
Bridge was not in use on this side of the road still the toll was charged. Instead of ten minutes drive from the bridge we took 40 minutes to cover roughly 8 km. There was no assistance under the bridge too. It was unmanned traffic total loos even as late as 11.00 pm. When we have not used the bridge fir which the toll is being collected we feel it is unfair.

Regards

Darpan Kapoor
Darpan.[protected]@ gmail.cm

I travel regularly from Mumbai to Pune and back due to my work. Toll plazas at Khalapur and Talegaon both have fast tag lanes but everyone enters those lanes even after not having fast tag. What's the use o[censored]sing a fast tag if you're still waiting in long queue even after having fast tag. There should be some strict rules for these fast tag lanes.

Worst road maintanance. From Kanyakumari to Virudhunagar there is so much of Bumping areas. We cannot ride in 90km/hr itself. In all the Bridges there is no road itself. We cant ride in NH with old ones. For ambulance surely it will get affected in emergency times. We are paying Toll Fee for the road maintanance only. But you(NH) authorities are not maintaining it. Also most of the toll gate roads was not maintained properly.

Operator deny Fast Card not working and charge with Cash with Ticket No. [protected],
After pay cash a deduction from fast card was made by transaction no.[protected].
Location:- Eastern Peripheral Expressway Bilakbarpur (T-5)
Booth & Operator - 05 & TC1508
Date - 16/06/19, Time- 08.09.15
Vehicle No. UP169767

i request you kindly look into above matter may it was happened with me in multiple cases

The nhai toll way o[censored]lundurpet expressways in vikravandi toll is not allowing the supdt cgst, if on official tour.
the cadre is a central govt. gazatted one and there no provision of official vehicle, we travel to chennai officially and at times in private cars as there is no provision of official car to this cadre.
when all the other expressways are allowing only this vikrawandi is not allowing the exemption, even if the officer is showing the official ID himself.
it appears that only this booth is demanding toll fee for official visit of the cgst officers when they travel. other tolls in the city viz. chennai and enroute to chennai allow.
kindly instruct them to allow as our claim is genuine.

NH24 in sitapur district is in very bad situation, near the kanva khera road .this may result into accident any time.
please repare that portion of road immediately.

(this road is under construction for 8-9 years, and work is stopped 4-5 years ago.road is repaired 1 year ago.but above mentioned portion is in very bad condition.as this part is also junction of 2 roads is highly needed to be repaired.)
thanks

I crossed the Toll Plaza from Bangalore city leading to the Kempegowda International Airport on 18 Jun 2019 at 8-32 pm and paid Rs 135.00 for the return journey; Ticket No [protected].
I returned around 12-16 am on 19 Jun 2019. My car BMW X5, KA 03 NC 8190 has a Fastag sticker. While I showed my return toll ticket, I was also charged Rs 90.00 vide Fastag .
SMS detail:
Dear Customer, Your SBI FASTag Account ending with A0AC0 Vehicle Number: WBAKS4704H0Y21403 has been debited Rs.90 for Toll Charges at Devanahalli Toll Plaza on 19-Jun-2019 12:16:01 AM Available Balance is Rs.1749

I have been charged an additional amount of Rs 90.00 which must be refunded.

Regards
Tapash Basu
[protected]

Dear Concerned,
This query is regarding NHAI toll plaza Srinagar, Palwal, Haryana.
I was travelling with my mother from Palwal to Mathura on 15/06/2019, saturday and at the toll plaza it took me 45 minutes to reach to the counter due to heavy traffic jam. Then I requested that particular employee to free my vehicle as i waited for more than 3 minutes on the toll plaza, he did not opened the door and also behaved unprofessionally with my mother. Then I paid the return fare and moved from that place. Later, in night of the same day when I was returning back the same scenario happened. The time was exactly 11:00 pm in night and NHAI toll employees were hanging out with their co employees regardless of n number of vehicles waiting in the queue, and when I asked them about the reason for delay they replied rudely that this will go according to this way only you can do whatever you want. After a few minutes of arguement around 2-3 man came wearing dress of NHAI. They started shouting and abusing. They were totally irresponsible, uneducated and rude. They even misbehaved with my mother. In compulsion I had to leave that place as it was midnight. During the whole scenario none of your employees or any police staff came. Even the employee who was deployed at the counter was laughing and enjoying.
I request you to please look into this matter and if you are not able to do it then I have to adopt other legal way .
Thank you

Respected Sir,

With due respect I beg to state that I am working in General Reserve Engineer Force (Ministry of Defence). I am a uniformed employee and our ranks are equivalencies of the Army.

In this connection, kindly download attached file of The Gazette of India Notification No. 79 dated 12 Jan 2015 under which Border Roads Organisation (General Reserve Engineer Force) gone under Ministry of Defence.

Sir, we are not getting facilities exemption on toll plaza on NHAI & Yamuna Express way but, Army personnel are getting the exemption on toll plaza on NHAI and Yamuna Express Way. Hence, I request you kindly look into the matter and instruct to Toll Plaza of NHAI and Yamuna Express Way for exemption on Toll to GREF personnel. For this act of kindness, we will ever grateful to you.

Thanking you,

Your's faithfully

[GS/167488H UDC (Equivalents to Nb Subedar)]

I was travelling from Delhi to Sikandrabad via Ghaziabad-Ali garh toll plaza on 17th june 2019 about 21:00pm. I have to wait more then 10 mins there and told the executive available there that I am waiting more then 3 mins and not eligible to pay toll. rudely he reply that you pay and do CASE on us. I was about to attend a marriage so in hurry I paid return toll. same day about 23:03pm I returned and again waiting about 10mins at same toll. both ways video available. I request to refund my paid amount and penalize the culprits to stop harness to others as well.