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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Mar 18, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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3077
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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
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India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 348

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K
Krishna139
from Bengaluru, Karnataka
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exemption toll tax

Address:Bangalore Rural, Karnataka, 562163

Sub:- exemption of anti crime anti corruption intelligence cell officers vehicles from payment o[censored]ser’s fee for use of section of nation highway /permanent bridge/temporary bridge on nation highways.

Sir,

The govt, regd. No [protected]/2017 our ngo is all india jurisdiction our organizers doing service national limits our organization their personal vehicles and civil hire transport employed in service of...
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H
Hizbal Imam
from Tiruchirappalli, Tamil Nadu
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road conditions and traffic rules

Address:632006

Hi
I have been travelling from vellore to chennai very often
After the toll of sri perumbadur till walajah and vice versa, the road conditions are dreadful
Also the lane discipline is hell and there is no highway patrol to take care of this

We are not able to drive more than 40 kmph which results in frustration and discomfort

Request to take action on this
We don't mind paying...
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J
Jasper Antony
from Talcher, Odisha
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damaged the car by dropping the iron barrier over the car at toll plaza

Address:800008

The workers at pbtl toll plaza, nh30 didarganj, patna (Patna to bakhtiyarpur) are so irresponsible, causing damage to vehicles passing and are still not guilty about their acts and are talking arrogantly to us after damaging our car by dropping the barrier before our car could leave.
We payed our toll tax on 19/2/19 at 7:06pm, before we could cross the barrier they dropped the iron barrier over the car and the right side of our vehicle...
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A
Aditi Taraiya
from Palia Kalan, Uttar Pradesh
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charged wrongly

I waited on the vigakhet toll plaza for more than 10 minutes still i had to pay the toll tax. When i asked the toll operator that there he is not authorized to take toll tax after 2.50 minutes still he rudely rejected my request and i being my family did not argue with him and i request my money back.

Lane: l05
Operator id : 000005
Toll plaza: vigakhet toll plaza
Date: 10/feb/2019...
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P
Pradeep Budapanahalli
from Hyderabad, Telangana
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orr hyderabad fastag lanes is not exclusive for fastag owners

Address:Hyderabad, Andhra Pradesh, 500008

Fastag is introduced to reap the benefits of getting through tolls fast. But on orr hyderabad particularly gachibowli, the time taken on toll plaza is nearly 10 minutes each day. This happens even on fastag lanes as it is not exclusive to fastag owners. Why would someone be motivated to own a fastag if they are not able to move through tolls fast? Please make fastag lanes exclusive to fastag and this would boost the sales of fastag and even...
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M
MOHAMMED AMAR PI
from Bengaluru, Karnataka
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separate lane has been blocked for fastag user

Address:560054

Dear sir/madam

As we bought fastag card for moving fast through all toll but from now we are getting trouble in all toll gates because there is no separate line for fastag user before we were liking to travel by car but after looking to this issue we are fed up of fastag card kindly look into the issue and do the needful toll gates are travelling from bangalore to mangalore.

Regards
Amar...
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R
rajiv purandare
from Mumbai, Maharashtra
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monthly toll pass

Dear sir,

I am rajiv purandare working with rotomag motrs and controls p. Ltd, 2102, vitthal udyog nagar, anand, gujarat requesting you to allow monthly toll pass at vasad toll gate.

My residential address is as follow :

C-12, anand mangal society, kamlanagar, ajwa road, vadodara - 390019

As i am daily up and down from my residence to anand, toll tax at vasad toll gate is rs 175/-...
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K
Kistu kurmi
from Morjim, Goa
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misbehave with defence personnel

On 14 feb 2019 at around 3.00 pm i was going to ranchi airport from ramgarh. Between route there is one toll gate plaza. Where i produce my identity but one staff refused to exemption as he told this id card card in not valid as it is temporary i card which was issued to me on occasion of my promotion as its takes minimum of four month to issue permanent i card with new rank. I have also shown him authority letter but his attitude was very...
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P
prakash thanthoni
from Mumbai, Maharashtra
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fastag lane queue at walaja toll plaza (tamil nadu)

Address:632513

Fastag lane queue at walaja toll plaza always stands for more than 1 km and to cross that toll it is taking more than 30 minutes, it is being very regular. Whereas cash paid toll lane's are free.

This is really ridiculous that fastag people are suffering of this practice.

Date of incident:[protected]
Time: around 8 pm (Towards vellore) and around 10:15 pm (Towards kancheepuram)

- regards,...
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Address:Pune, Maharashtra

Our institute's (Dr. Vikhe patil foundation pune) volvo car no-mh-16 ba 6699 was passing from sangamner (Maharashtra) toll plaza on 18th feb.2019 at 9.40 a. M. There was no fastag scanner available at toll plaza & the staff namely mr. Mukesh mahajan (Supervisor) behaved very rudely & was very harsh.

We request you to kindly look in to it and do the needful.

My contact details: name - benjamin michael
br...
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Y
YoGesh JinGonia
from Mirialguda, Telangana
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miss management at toll plaza

Address:Jaipur, Rajasthan

Sir this complian regarding tantiwas toll plaza near jaipur rajasthan at the time of 4:08 am on dated 18/02/2019 only two line in working when in one line i. E. Line 7 is stuck by overload truck still they don't start and didn't take fast action so i wait more than 20 mins. So there are very careless and miss management.
Kindly take appropriate action....
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D
Datta Sai Krishna
from Mehnagar, Uttar Pradesh
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collection of toll fee even when it is a single road.

Address:Mahbubnagar, Andhra Pradesh, 500084

I am on my way to hyderabad from kurnool. Why do we have to pay toll fee when the other road is on repair and there is only single road and it road was on repair for almost 25 kms. This happened near bhootpur. This is really worst service from nhai. Atleast the toll charges have to be waived off. This is not the correct way to collect charges for no service at all......
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Sir i am a respectable citizen of this country i want to draw your attention towards the fact that the toll authorities are allowing the big vehicles to pass through the lane applicable only for small vehicles which is creating a lot of problem for us. This is also causing a lot of jam on the toll plaza and it is consuming a lot of time. The fact that they are also using abusive language also is a major concern. I wish that our problem should...
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C
cmathapa
from Delhi, Delhi
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toilets near allamati toll booth is not maintained..

Address:Bijapur, Karnataka

Public toilets near bijapur allamatti nh 13 toll booth is not mantianed.. Pathatic i feel.. No power no water.. No doors.. Worst maintained.. It was very problematic for ladies.. That to next to toll booth they are not maintained. Modi is saying against your policy where is swacch bharat program. No public toilet. Please request to take action asap....
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Dear sir,

I am writing this email in regard with the toll tax charged from disable ic (Invalid carriage) passing car by yamuna expressway, uttar pradesh, agra toll plaza.

Sir, my name is mehul gupta. I am disable person and i am having my tata zest car which is under ic (Invalid carriage) passing number gj01 ic 0879. Ic series is only allotted to modified cars for those who are disable.

Sir, i...
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D
Divya101
from Vellore, Tamil Nadu
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barricades on the highway

There are several barricades placed on the highway between bengaluru and chennai. While i understand that these have been installed with the view of increasing safety, i strongly feel that it makes the roads more dangerous. Cars travel at high speeds on the highway, and it is dangerous to have these barricades constantly on the way. Please do the needful and remove these obstructive barricades....
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A
Ad_raj
from Mumbai, Maharashtra
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undue charges collected and abuse to the customer

I was passing through dasna toll plaza,
The operators at dasna toll plaza have collected unreasonable and unauthorized charges and using abusive language and misbehaving with me, it is like they are extorting money from customer illegally, they were also about to torture me physically which demotivated me and hurt my dignity and made me to complaint for them.
I have to pay toll charges at 2 places within the distance of 1 km...
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J
Jayaraj Shetty
from Adur, Kerala
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toll amount deducted from fastag as well collected toll

On 14/02/2019 morning crossed TALAPADY toll naka, I was debited Rs 40.00 but while coming back at 5.10 PM, the same toll company debited Rs 15.00 in fastag as well as collected rs 40.00 in cash once again saying there is no balance in account; when in fact, there was balance present of 275.00 after deducting rs. 15.00. I tried explaining to the employee but he misbehaved. We were made to wait for nearly ten minutes and had to pay Rs. 40....
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S
Sadabahar Haryanvi Kisse
from Delhi, Delhi
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tax

Address:Karnal, Haryana, 110007

At toll plaza gharounda, karnal, haryana, when we give toll they deduct for 205 km and deduct rs. 120.00 which is wrong because everybody does not go to 205 miles.. Some persons go to chandeigarh and take trun from ambala. Thhus he traveles only gharounda to ambala while he paid for 205 km.. This is wrong policy and should be rectified and take the charge for the distance which a persons covers on nhai road....
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V
Varindersinghsekhon
from Sonipat, Haryana
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I am complaining about sewage work pending on highway flyover

Address:132116

Please construct the sevrage system on side of highway flyover.. All the nearby flyover severages are construct on time. Only one sewerage is pending on highway taraori flyover. Road condition is very bad
. Rain water comes from upper flyover and stores on service road. There is no place for waste water to drainage. Working of drainage severage pending from 5 years nobody is taking responsibility of this work. We need to keep our country...
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