National Highways Authority of India [NHAI] Complaints & Reviews

Road condition of nh-34 is very bad mainly between muradnagar and ghaziabad. Road condition is so much worse that it takes 2 hours average to complete the 10-15 km journey. Road blocked regularly because of its worse conditions. It is worse on rainy days. After raining they just repair it temporarily, and after another rain, the road just disappears. This type of condition of this road is from more than 1 year....

Hello sir,
I am reaching out to you to raise a complaint regarding poor maintenance of toll gate system between cites vijayawada east godavari and eluru west godavari, andhra pradesh. There is no place for ambulance to escape the toll gates and fast tag highly dissappointing in this way.in general the journey on highway must be traffic less. But it's quite opposite....

Hi sir

Today, i went to janadhar for office work. My pass had been expired. When, i went for renew. But, my pass not renew due to system not work and your service member guide to me, say to toll collection guy all renewal story and request to him for crossing the toll without pay. So, i request to him and he accepted my request and allow to me for go.

When i returned in evening and again go for renewal. But,...

Pl ask concerned person to give order for repair work on road between rampur bypass to joya.. At many places road is in very bad condition... Also cleaning of drainage point at regular intervals.. Lot of pressure on the road during driving.. Risk of accidents and damage to the vehicles is much especially in night.. I have sent request for it in the past also but no result... Dr r. K. Dhall...

Repected sir,

Toady i was going to indore by car no. RJ06- CC-5916 on NH79 nimbahera TOLL PLAZA LAN NO. 3. When i was showing my disability card but they all TALL members don't get my Disability card and also they denied awarness about that card. They told me that govt. Allowe that services but we couldn't affored any kind of card. So plz request to you plz look into the matter and do needful help...
Operator ID:-...

I own a patch of land bearing kahaitan no.230/496 mouza - bhogara, tahasil - athagarh, dist - cuttack, odisha.in the process of broadening of nh 55 (Old nh42) a portion of my land has been acquired by dhenkanal piu of nhai and structures constructed over my land without payment of compensation. Moreover, a portion of boundary wall of my land has also been demolished in the process of broadening work. Though the matter was brought to the notice...

Respected nhai authority,
I am from rewa (Madhya pradesh) 486001. Myself kanishk mishra_ [protected]
I want to ask that what is your duty??
I just want to say in simple manner that you are not doing your duty sincerely.. So because of word limit i conclude myself that the route from kota to shipuri about 115km is the worst#
But the tolls are doing their work by charging rs2 for 1km each.. So please don't eat your...

We generally go to chennai from bangalore and always get stuck at sriperumbadur toll gate as they allow every one in fast tag lane and there is no restrictions. All other toll gates have barricade before entering the fast tag lane to chek the tags but here there is none on asking them they say we cant help it the locals dont listen to us and who will manage this huge traffic...

Dear sir, this is a complaint on behalf of 2 of my friends who fell of their bicycles at bellur cross toll booth on bangalore-hassan expressway. There is a deadly water drainage grill which is parallel, instead of horizontal grill. We had witnessed in 2017 one cyclist fall here as his front bicycle tyre went inside the grill. On 3rd feb 2019, another cyclist friend again fell prey here. Its unfortunate. We cyclists would have done lot of...

I purchased 1litre water bottle - 35rs.
At highway nest mini
In tamilnadu, chennai, surapet toll both nearby.

When i asked shop keeper he said national highway govt only mentioned to sell all products at high cost.

Is it a democratic country where national highway opens shop and sells high price???

Moreover all products at these shops are greater than mrp amount.

Hence...

Respect sir
Sir nh123 between uhcha nagla to dholpur construction is going on from last five years. This highway is maximum complete but a bridge on railway in roopwas town was pending, due this a very large traffic jamming created daily in roopwas railway crossing four to five time's during a day. This jamming cleared by help of police and local person of rupbas in minimum two to three hours during each jam. If highway overbridge...

Toll charges own board vehicles carrying disabled children
Namaste sir, my son has cerebral atrophy and has multiple disabilities including vision loss, paralyzed and unable to speak, we have obtained the govt disability card with more than 90% disability. Toll charges for disabled children like my son cannot drive vehicles at any time, however the recent amendment of toll charge exemption doesnt consider disabled children. Please...

The toll plaza situated in between tiruttani & tiruvallur has a separate "fastag" lane. But it is not in operation. The staff always say the facility is not available & ask the vehicle to go through the regular lane. But even in this lane, there is no electronic payment facility available. I have been facing this issue for 3mths when i travel in this route....

There are 2 tollgates between bangalore and tumkur in karnataka state. Passing through both the toll gates is rs 35. But fast tag is deducting rs 20 at each tollgates. This is cheating the customers using the fast tag. Please take appropriate actions.
Also these two tollgates ate very pathetically maintained. It needs 15 mins to cross each tolls even if you have fast tag. I dont understand the use of fast tags lanes in these toll gates....

Dear authority,

I am very disappointed to see very much mismanagement at this toll. Staff behavior is also very rough. The karnal management don't know the nhai rules when i ask them "is these any provision to free toll for 2to3min if toll booth has pack with 1km. They said" these is no rule like this". I wait 30min to cross the toll. It's a harassment for mine by facing this kind of mismanagement.

I request...

The local facaulty posted on tolls they use absive languange nd disrespectfull behaviour with car owners they show that they are local and if need they will beat you up. I m travelling on eastern pariferal expressway i entered from bilaspur and exit on chainnsa exit there huge traffic in a single row. Two rows are closed 15 to 20 min taken to cross the barrier.. When i asked there was rule of 3 minutes they denied nd use abusive language...

The toll gate at aganampudi, visakhapatnam has been cleared off not to collect taxes by the high court, but still they are levying heavy charges. Kindly look into it!

Misbehaviour of 1 ms lakshmi at the sheela nagar toll plaza is very demeaning. Kindly take strict action as this is not a good precedent. The toll plaza people are not taking 10rs coins and in return shouting, demanding & misbehaving with the customers. Kindly...

Sir road are damage at samay pur flyover via mukrabachok to swaroop nagar.
2, there are one big pot at nh 1 near nagli puna flyover via nagli puna to alipur shani temple
3 road are not level near nala of budhpur village, vehicles are jumped here
4. Divider are fully damage near shani mandir
Sir please take needfull step

Ajay kumar [protected]...

Sir,
With reference to above subject, my vehicle no is ap28ta 3513, it is light motor vehicle (Lmv) but at buchireddy palem toll plaza (Section : km 695-to 741.95) in nellore district in andra pradesh, contractors name bscpl, they collected lcv charges, we requested but they had given irrespective response, toll ticket no [protected], dated on 17.01.2019
Hence we requesting take the necessary action plz

Thanking...

Complaint about coimbatore by-pass managed by l&t (Nh47)
Length: 28 kms
The toll booths are so badly placed thereby creating more traffic jams than allow smooth traffic. One has to stop at 6-7 toll booth and 2 signals to cover this stretch. They have created toll booths on the main highway to cover all cross roads. This does not satisfies 2 major criteria of making a by pass. It neither allows smooth and fast travel not it helps...