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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 36

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P
pkic scout
Sep 13, 2022
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Wrong deduction of fastag

I traveled on purvanchal express way on 11 September 2022. I have entered from Dostpur and exit from Lucknow. Total distance traveled approx 160 km.
Rupees 315 was Toll charged at the entry point.
And again at the exit point I were charged Rs 675. Which was totally wrong deduction....
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Abdul Karim Siddiqui
Sep 13, 2022
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Slip road from NH24 to Crossings Republik Ghaziabad

Address:D-1034, Gaur Global Village, Crossings Republik, Near ABES Engg. College, Ghaziabad

Hello sir/ ma'am,

I am a resident of Crossings Republik (CR) township in Ghaziabad.
I generally used to reach my home from Delhi to CR via NH24 using slip road near IPEM and lead to a service road next to Carbon Continental company and then underpass to ABES Engg Collage to home.

The connectivity of the slip road is not properly designed and leads to a jam on slip road near IOCL Petrol Pump.
I...
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Arpitha Mettu
Sep 13, 2022
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Extremely bad roads with big pot holes

Address:Naldurg-Omerga-Talmod

Naldurg-Omerga-Talmod

the Road is extremely in a very bad condition and not roadable
the construction has been stoppped and not completed for the past 3 to 4 yrs

dt of travel 4th sep 2022...
+2 photos
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Sukrati Agrawal
Sep 13, 2022
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Extra amount charged

Address:33/4 usha ganj chhawani

I am a regular traveler or road Toll plaza Indore Ujjain, Ujjain - Indore Road, Gram Baroli, Madhya Pradesh .

So I Have taken a regular recharge plan for the same but today dated on[protected] at 7:33 AM .they have deducted amount from my Fast Tag which is not be done .

As I have already paid for the same then how could they charged extra amount for the same.

Refund my amount back

Plz...
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avinash gander
Sep 13, 2022
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Monthly pass for local residents

Address:Khandiobri, kherwara

I am resident of palwada, dungarpuy, my residence falls in periphery of 20km from NH-8, Khandiobri toll, kherwara. The toll manager refuse to make monthly pass. Whenever i go for pass, he starts abusing me and threaten me for beating if i come again. According to book of law, im entitled for monthly pass. Please look into matter and resolve my query. My vehicle no. Rj27 cf 9797...
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Dr. Gurwinder Singh
Sep 13, 2022
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NCC Officers exempted from toll

Address:Jalandhar

NCC Officers are exempted from toll.
But sometimes due to lack of knowledge person sitting on toll argues with NCC officers. NCC Officers are Commissioned Officers. So please pass on fresh instructions to tolls. Thanks a lot.
Lt Gurwinder Singh...
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Pushank Agarwal
Sep 13, 2022
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Bad condition of NE3 from partapur to ghaziabad.

Dear NHAI Team,
Multiple ups and down in NE3 from Partapur to ghaziabad which results in accident of cars and sometime cars are jumped.

Section 4 : Dasna – Meerut
Length - 46 km (29 mi)
From -Partapur, Meerut
To - From -Dasna, Ghaziabad
And vice-versa.

Please look into it on urgent basis otherwise we can’t stop accident without resolving this big issue.

Thanks...
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Sakhilraj
Sep 12, 2022
Sep 23, 2022
This thread was updated on Sep 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Panniyankara toll Booth work in progress | kerala Thrissur | NH 544

Address:NH544, Thenidukku, Panniyankara, Kerala 678686

For a car, they are charging 100 rs for one side, and while traveling found that work is in progress near Kuthiran Choram (Kuthiran tunnel)

The lines and speed are limited (20 km ) near the Kutheran tunnel.
a There are lot of obstacles placed in between the roods to control the speed of vehicles .

Questions:

1) How can an NH authority give the flag to collect tolls for these roads?br...
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Riya Vijayvargiya
Sep 12, 2022
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I am complaining about bathroom of sonkatch toll plaza.

Address:Sonkacch Toll plaza NH46

The washroom is very unhygienic and there was no electricity at night and there was no water for flush and to wash hands. It frighten me when i went in that washroom because it is not at all safe for a female to do toilet at such dark place....
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Address:Near swad hotel, near link road to kedgaon, near railway cross bridge, National Highway 222,Ahmednagar 414001 maharashtra

There is around 1feet height water clogged on the national highway 222 near link road to kedgaon, near railway cross bridge, Ahmednagar, Maharashtra. Due to this heavy traffic is seen. The total highway of 30 meter is damaged badly. I have attached a photograph of cross section of road... Please repair it as soon as possible. The photograph is not uploading due to technical error....
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Shailendra12jul
Sep 12, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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NH48 Road is badly damaged

Address:Nh48 Shahjahanpur Toll plaza

I would like to draw your kind attention towards the pathetic state of NH48 roads specially 20- 30 km from Shahjahanpur toll plaza (Taking 155 Rs for one side trip ) towards delhi.
For the last four months, the road has been almost impassable, but no action has been taken.

The road is not patched and a rough and uneven layer of concrete was dumped on these segments which made it extremely hard to drive on these segments....
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Deepakmanu
from Mathura, Uttar Pradesh
Sep 12, 2022
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Unauthorized charges dl10cj5137

Unauthorized charges on 01/09/2022 &n 06/09/2022 on western periferal expressway of rs debited 245 and 200 inplace of rs. 45 only.

Car no. Dl10cj5137
rout :- 01/09/22 :- palwal to sohna cut
rout :- 06/09/22:- sohna cut to palwal

kindly refund...
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Ramesh Kumar A
Sep 12, 2022
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Tollgate Local Pass for the local residence

Address:Varadharajapuram Tollgate ( on Chennai Outer Ring Road)

Hi
Myself residing in Guduvanchery and working in Sriperumbatur
where i will cross the Varadharajapuram Tollgate on daily basis.
past 5 months i'm asking for the Tollgate Local Pass which is deined by the people in the Toll ....
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Shrinivas Gundeti
Sep 12, 2022
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NH 65 Siddheshwar market yard. To mulegaon

Sir, since last 6 months the road construction is stopped completely from Siddheshwar market yard to mulegaon. Service road work is incomplete that is why vehicles are using wrong direction to enter inside City roads. That is creating danger of accidents. Who is responsible for those accidents if takes place? Common man is not in a position to drive in the right direction because of this.Electricity polls are in between road. don't know why...
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Ajayrajpur
from Muzaffarnagar, Uttar Pradesh
Sep 11, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent charge at toll plaza

Address:Ghaziabad

I have traveled from eastern periferal dasna cut to Delhi Meerut express way duhai cut and Paid Rs 180.0 toll for UP12AB7770 at Duhai on 10 Sep 2022, 05:10 PM. TxnId: 0010032209110330056515 and Paid Rs 25.0 toll for UP12AB7770 at Kashi Plaza DME KM 5823 on 10 Sep 2022, 05:33 PM. TxnId: 791662899249676375921P
What is this, I think it’s a fraud with me
Please return my extra charge which is charged by you otherwise I will go...
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Sep 11, 2022
Sep 11, 2022
This thread was updated on Sep 11, 2022
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Dhaneshwar

Address:1-C-2 SFS TALWANDI KOTA324005

Today morning at Dhaneshwar toll plaza on NH76 toll staff blocked the scanner and told me that my fast tag not working, so either I pay penalty or buy Paytm fast tag. I insisted that my HDFC Fasttag has Rs 4000+ in balance but he refused to listen to me and sold me Paytm fast tag . In subsequent tolls my both vallets got toll deductions. Man responsible for this act was Some Mr Ajay. Please look in the issue....
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ashwinlshetty
Sep 11, 2022
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Car at home but toll deducted

Hi,
My car is at home, but toll is deducted
Please help
You Paid Rs.30 at Navayuga Bangalooru Tollway of KA04MF8804 on 11/09/22 13:15:49. Avl Bal Rs.465.00 Txn ID: FT[protected]. Explore more @ i.airtel.in/bankhome...
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J
jarihant
from Moradabad, Uttar Pradesh
Sep 11, 2022
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Poor construction of serve lane at NH-9 Moradabad -244001

Dear Sir/Madam,

We want to bring this to your notice that a service lane connecting gram Manoharpur, Moradabad Underpass to Krishna bal Vidya mandir school underpass Mangupura is extremely under bad condition and have quite a lot of potholes and too narrow. This condition of the road makes it accident prone and a cause of great inconvenience for the dwellers and the general public. the children also face a lot of difficulty...
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S
from Solapur, Maharashtra
Sep 11, 2022
Sep 11, 2022
This thread was updated on Sep 11, 2022
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Toll plaza fastag scanner at sawaleshwar toll plaza

Fastag scanner not properly working .
They enter fastag vehicle no manually....
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V
Vikas Gupta-1
Sep 10, 2022
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Replacement of Exempted fastag

My issued fastag under exempted category (34- persons with disability) was damaged due to broken winsheild of car and looking for replacement of fastag. But unable to do online as there is no option for replacement. Kindly look into the same and resolve issue and hence provide new fastag under exempted category i.e 34- persons with disability. Regards Vikas Gupta [protected]...
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