National Highways Authority of India [NHAI] Complaints & Reviews

Dear authority,

Severe damage has been done to the national highway - 8 mahipalpur - delhi where underpass contruction work is being conducted.. All of a sudden a bump is developed on the road which has put traffic on halt.

During peak hours, jam is extended to several kms causing waste of our valuable time... Standstill vehicles are adding more poison in the delhi air.

Kindly fix this asap as...

On enquiry and they also give you pass for that much, the toll plaza of azizpur (Zirakpur to rajpura) charges 1100 rs for monthly pass and a month ago rate was 1300 rs while the real fees is 240 or 250rs. You need to know it from sources or need to fight a lot to get monthly pass on real rates. This is illegal. You can check it yourself anonymously or do a sting operation or something.

Also, i am not sure about return journey...

Dear sir
I m putting complaint regarding misbehaviour and threatning to the costomer. They always closing the all lane and running one line so we are facing the big problem after normal crowed and any thing query we are asking to them they are threatening to us. They are saying we will see u and directely coming in 5 and 10people of group and fighting. It is a normal thing at tha dhaneshwar to toll paza at nh27. And they are threatning....

Last sunday i travelled to bangalore from salem, while going i paid by cash for both single and return within 24hrs option in ordinary lane even i was not crossed fastag lane. But i was paid double by cash and also from my fastag account. I just want my money back how could i claim.

My cash was double time debited

1). Toll l&t krishnagiri thopur toll plaza on 11/11/18 transaction by cash payment transaction...

I'm from kanpur
Main naubasta nh 86 k pass rhata hu
Yaha naubasta se gala mandi k beach nh86 me divider pr lights lagaya gaya the jo ki first day se he aadhi half se jada jali he nh na he sahi trah se pillers k beach space dia gaya jo light jaha tut gai as it is h koi dekhne wala nhi
Kripya samadhan krey..
Aur ye marg nh 86 jo ki 2 lane high way h
Iska size naubasta by pass se galla mandi tak 4 lane...

I travelled on Dt.09/11/2018, Ghaziabad to Bareilly through Vehicle no. UP14 DU 1400, While travelling I paid Toll Tax of Rs.35.00 in Cash at Dasna Toll Plaza as well as amount deducted through ETC also, Toll Tax paid Rs. 50.00 in cash at Brijghat as well as amount deducted through ETC also, Toll Tax paid Rs. 120.00 in Cash at Moradabad Bareilly Express way as well as amount deducted through ETC also.
Total amount of Rs.205.00 collected...

With much disappointment i have to say that behaviour of employees of toll plaza at balgudar lakhisarai bihar is unbearable. They used abusive language and misbehave with ladies. We were in festive mood, travelling to our native place but their behaviour spoiled our journey. They did this just bcoz we asked them for receipt. Details -
R k jain infra projects pvt ltd
Ticket no - l3ba13111825...

There is no difference in normal lane and fastage lane, toll plaza's allow both kind of vehicles on dedicated lane whether you have fastage or not, sometimes it takes more time than normal way to paying tolls. And many toll plaza hasn't install fastage lane indicator board before the toll gate, it's very difficult to change the lane at the last minute.
Needs more improvement to run fastage dedicated lane smoothly....

The contractor ratan singh who he clàims is from jammu and his team are issuing passes for local area residents which is for good cause. But they are charging 255 rupees for paper pass with stamp valid till end of the month only. Why? Not for complete one month. If some one purchase a pass on 15th, his pass will expire on 30.11.2018.
Is this authorized by nhai?
As far as we know nhai issues valid plastic swap cards which are...

I Dr anantu kumar.writen a formal complaint against hemant kumar.ramashish and atul these three peaples are toll plaza staff.
Mr.hemant kumar was miss behaving me in rough language and abusing me in upset voice.then after ramashish was came and both hemant and ramashish was beaten me. Then after atul was came and he was also abusing me and threatened me.
Such type of incidence occurred at around 3.19 pm dated 12.11.2018.at patna...

Dear vendor,
Irb people misbehaved with us at tamalwadi toll plaza when we asked a reason for rejecting our rs 200 legal tender. They claimed my journey and passing through aforesaid toll plaza with my family was timepass for them.
Also, three - four people gathered there n yelled at us.
One named himself raju bhosale. But, i doubt whether this is his real name

I request you to look into it n take corrective...

I have noticed that few toll plazas were deducting toll twice once through fast tag and manual as well. Those toll plazas say that fast tag is not working at that time and they make us go through the normal gate which is also fast tag enabled thereby deducting toll while passing through that as well. The message for fast tag comes at a later time by when we would have gone at least 10 km. I myself came across such instances some 3 times....

Too much toll charging for the the vehicles running from nashik to malegaon.

There are two tolls which cost for cars as follows
1) near pimplegaon rs. 130/-
2) near chandvad rs. 130/-
Total toll 260/-

Distance 105 kms

About rs.2.5 per km toll.
For this distance fuel cost is maximum rs. 400 and i have to pay rs. 260/- as a toll which is not worth.
I am not against...

Due to heavy rush on 11nov2018, no toll collected on mumbai to pune express way for any of the vehicle going towards pune. But as a fastag customer they have deducted the amount. As per rules above 500 m lane, toll can not be deducted. Now hdfc fast tag asking for the letter from toll plaza. For 138/- ₹, why i should go and spend from my pocket. Its cheating and fraud by both toll plaza and fastag issuing authority....

On the toll booth at urse plaza only 2 out of 6 booths are open on a sunday evening which is time for high traffic. All the people waiting in line have already paid the toll at the khalapur toll plaza and just have to show their tickets to leave but because of the mismanagement everyone had to be in line for an hour. Police present were not interested in managing the traffic but were asking for fines from trucks....

Hi,
Even though there are dedicated lanes for fastag users, those two toll plazas are issuing tickets in the dedicated fastag lanes and are using those lanes as non-fastag lanes. This is causing the delay & the purpose of fastag is not fulfilled. I request the concerned authority to look in to the issue and ask the management to provide the dedicated lane for fastag at nelamangala & tumkur toll plaza.

Thank you...

Respected sir
I am serving indian army officer
I have been posted from one location to another permanently
I am moving my household items through civil hired truck
Driver is in possession of all necessary document
Vehicle has been stopped at ahmadpur toll plaza, uttar pradesh
Question:
Is it authoried to move luggage in civil hired vehicle?
Is civil hired truck on army duty exempted...

I, vijay kumar, an employee of rajiv gandhi thermal power plant, khedar and residing within 20 km radius of nh52, bado patti, hisar toll plaza. All my identification documents and my car rc have my hometown sonipat address and toll plaza employee not accepting my office letter for resident proof. They are asking to register my car rc in barwala to avail monthly pass facility. Being a government employee we transferred from one location to...

Dear sir there is more than 50 dangerous potholes in muzafarpur to motihari nh 28. Before chakiya tole plaza. Tole plaza agency name rajendra singh agency. When i have ask for the complain register first they refuse to give. But after asking again and again then they have given. But it doesn't seems like complain register. Never checked by any authority. Even tryed calling 1033 it's also not working. When govt is charging money for good road....

Travelling taj expressway to agra. As there is no indication of lucknow express way we reached by mistake on toll.. As there is no diversion defined for tundla. We told them to back my car but toll staff has misbehalfed and charged toll. We have tried to make them understand but all have covered my car... And forcefully taken toll... As there were ladies in car i have to pay the toll.. Case is of dt. 06-nov-3018 late night around 20:00hrs....