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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 37

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K
kuldeep bagnaik
Sep 17, 2022
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Address: Dehuroad

My cars passing/registration number MH14 FM 9614 as the fast tag is exempted on dehuroad plaza. But toll is charges me RS 41 it is not violation of rule from your side all MH 14 consumer are exempted from toll
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    Rajan Dutt
    Sep 17, 2022
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    Address: Kalajhar village

    Road 10 km near Toll plaza Kalajhar Plaza is completely damaged. But they are still charging toll from people which is a wrong collection. Toll of Rs. 100 was deducted from my paytm for a damaged road. I want my refund on priority.we asked for complaint book but they didn't provide us.
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      SachinKulkarni
      Sep 17, 2022
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      Address: Anewadi toll plaza ,Tal & Dist-Satara NH-4 Maharashtra

      Dear sir,
      Toll charges Rs.75 deducted from my SBI Fastag A/c & Anwadi Toll ( Satara ) without passing my Vehicle No.MH11BV2614 from any toll plaza on 16.09.22. I was also in office & amount is deducted from my Fastag account. This is 2 nd incidence & same was happened in May.22.
      Toll deduction time 01:26:43 PM
      SMS received on 16.09.22 at 08.55 PM

      Please look into this & Credit the same.

      Regards,
      Sachin Kulkarni
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        Address: [email protected]
        Website: Universallawcommunitytrust.org

        NO LEGALESE. JUST PLAIN ENGLISH.
        NOTICE TO AN AGENT IS NOTICE TO THE PRINCIPAL AND NOTICE TO THE PRINCIPAL IS NOTICE TO ALL THE AGENTS.
        Minister Emoven, the Plenipotentiary minister is stopped while going in his private conveyance and coerced to pay toll tax on toll plazas by the agents who denied to show ID and indemnification number is a statutory rape. This is raping of inalienable right to travel freely on road of the territory...
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        Sreenivasula reddy Pallala
        Sep 16, 2022
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        Address: Basavapuram toll plaza NH 67

        The basavapuram toll plaza was not working properly. At night times they are not turning on the street lights of toll plaza. So many travellers are facing problems of this reason. Stealing pf diesel also taking place at this toll plaza. No cleanliness, no wash rooms, no safety measures are taken in consideration. So many accidents were took place at this toll plaza.
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          gagandeep.tics
          Sep 16, 2022
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          Address: PWD colony rupnagar

          ਮੈਂ ਅੱਜ ਮਿੱਤੀ 16 ਸਤੰਬਰ 2022 ਨੂੰ ਅਪਣੀ ਕਾਰ ਰਾਂਹੀ ਕਿਸੇਂ ਅਪਾਤਕਾਲੀ ਕੰਮ ਸਬੰਧੀ ਜਲਦਬਾਜੀ ਵਿੱਚ ਕੁਰਾਲੀ-ਰੋਪੜ ਵੱਡੀ ਸੜਕ ਤੋਂ ਲੰਘਦੇ ਸਮੇਂ ਟੋਲ ਗੇਟ ਲੰਘ ਰਿਹਾ ਸੀ | ਪਰ ਟੋਲ ਤੇ ਹਰੇਕ ਗੱਡੀ ਨੂੰ ਅਾਮ ਨਾਲੋਂ ਵੱਧ ਸਮਾਂ ਲੱਗ ਰਿਹਾ ਸੀ | ਅਤੇ ਸੜਕ ਵੀ ਕਾਫੀ ਖਰਾਬ ਹੈ | ਟੋਲ ਗੇਟ ਤੇ ਮੇਰੀ ਗੱਡੀ ਲੰਘਾਂਦੇ ਸਮੇਂ ਬੂਮ ਬੈਰੀਅਰ ਨੇ ਮੇਰੀ ਕਾਰ ਦਾ ਨੁਕਸਾਨ ਕਰ ਦਿੱਤਾ ਹੈ |ਕਿ੍ਪਾ ਕਰਕੇ ਮੇਰੇ ਨੁਕਸਾਨ ਦਾ ਮੁਆਵਜਾ ਦਿੱਤਾ ਜਾਵੇ ਜੀ |
          +1 photos
          Sep 16, 2022
          Updated by gagandeep.tics
          Date=16/09/2022
          Time=9:15 pm
          Kurali-ropar highway toll plaza
          Sep 16, 2022
          Updated by gagandeep.tics
          My dameged by boom barriare
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            U
            Utsabpika
            from Durgapur, West Bengal
            Sep 16, 2022
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            I had to wait for 5 6 minutes at beliyad toll plaza as they were not able to scan... According to rules prolonged waiting time means no charges.. but i was deducted full amount...

            My vehicle number JH01DW5951

            Contact number [protected]
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              A
              Ashish.S.Bhatt
              from Anand, Gujarat
              Sep 16, 2022
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              Address: NE1 TOLL

              NE1 Toll Plaza area not manage properly, All vehicle parked any where and their Plaza personels also not guide them properly, Due to there is create long queu on plaza more then 10 Minutes.

              On plaza lack of personel or resources every day evening arround 6 to 8 long trafic as well as morning 8 to 9:30 time long trafic .

              Please do the needfull.

              Thanks
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                M
                ManishBansal123
                Sep 16, 2022
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                Fasttag account deducted twice for 2way ride within 24 hrs..
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                  L
                  Lokeshkumar lucky
                  Sep 16, 2022
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                  Address: Kathipudi sankavaram Mandal kakinada district

                  Dear sir
                  My village: KATHIPUDI. Sankaram mandalam . kakinada district .pincod:533444
                  Complaint: respected sir
                  Subject: {highway name} drainage issues (NHAI)

                  To whom it may concern,

                  I am writing to you as a resident of {highway name}, who has been affected by the state of the drainage system on NHAI which is near by the Kathipudi, sankavaram Mandal 533444. Currently, I am seeing clogging of the drainage system at the exit of my High way and at various other points on my way to work. Traffic is always congested due to this and there is a significant lack of footpaths and one of the members who occupied the land which is belong to the NHAI and reason for the Drainage clogging. This has made life more difficult for people like me who are not able to ride our vehicles due to health reasons. This has also increased the risk of accidents on our highway.

                  Please do not ignore this complaint any
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                    S
                    saparmar
                    from Surat, Gujarat
                    Sep 16, 2022
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                    Address: 27th k.m. Surat-Hazira Road, Hazira-394270

                    Hazira: Heavy Industries Like Adani Port, ArcelorMittal Nippon india Steel, Larson & Toubro, Reliance industries, Kribhco, Indian Oil, NTPC located in the region.
                    Thousands Of people Commuting on daily basis for work to the HAZIRA from Surat.
                    Only commuting medium in the area is Road network. which is NH53.
                    Pot Holes & bad Road condition On this NH53 (Surat-Hazira road)
                    Which creates Lot of traffic Jams Daily during peak hours.

                    Kindly Look into this matter and improve Road condition on urgent basis.

                    regards,
                    Siddharth Parmar
                    Jai Hind
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                      Lmnopstu
                      Sep 16, 2022
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                      Address: Pooth khurd village near Barwala village North West Delhi 110039

                      Complaint regarding poor maintenance and not shifting drainage system under construction area
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                        R
                        Rajacb
                        Sep 15, 2022
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                        Toll charge collected from my fast tag on removed tolls on paranur (chengelpet) tamilnadu, I need refund my money.
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                          K.S.Saini
                          from Mohali, Punjab
                          Sep 15, 2022
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                          Triple charges on toll plaza

                          Dear Sir,
                          It is submitted that I crossed national highway toll plaza of Dharer Azizpur Punjab for going Zirakpur to Rajpura by my car Regd no. CH01AH 4887 at 10.48 am on 4th September, 2022 and deducted charges of Rs. 60/- through fastag . On returning toll plaza man said to me that fastag has no balance, therefore he demaned cash Rs.80/- . I showed him balance in fastag app but he denied and taken Rs.80/- cash with fine and gave...
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                          ElangoRK
                          from Chennai, Tamil Nadu
                          Sep 15, 2022
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                          2 times amount debited in my SBI Fastag (Rs 55 + Rs 65). Both times my SBI fastag no used while cross the toll. Because my SBI Fastag got tear off from vehicle.

                          Compliant # 6589449 / 5th Sep
                          Compliant # [protected] / 15th Sep

                          I got status of compliant has been resolved and ticket was closed, but amount not credited back to wallet.

                          While talk to NHAI helpline 1033, not able to understand due to language barrier.

                          Kindly address this issue and resolve.

                          Thanks
                          Elango
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                            S
                            s_joshi30
                            from Haldwani, Uttarakhand
                            Sep 15, 2022
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                            Sir/Mam,
                            I would like to hereby informed you that while travelling from haldwani to Bareilly (U.P.) there is a toll plaza at Mundia(Pin code; 243201) known as Mundia Toll Plaza there were no fastag machines are installed which cause us some inconvenience that's why I am filing this complaint and request you to look in this matter.
                            Thank you

                            Somya Joshi
                            [protected]
                            +1 photos
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                              H
                              Hasan 111
                              from Navi mumbai, Maharashtra
                              Sep 15, 2022
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                              Address: CBD BELAPUR, NAVI MUMBAI

                              Please provide me with details of land accquired by below, numbers
                              Cidco, Belapur, navi mumbai, Please i request you to install cctv in all cidco premise's and proper info contact on sign boards email, etc. Corruption is going on a very high level and high degree officers to involved very shocking, cheating, grabbing farmers property on their name or builders. I have the proof you can check file number 644 wadghar (panvel)(karanjada) 12.5% department and file number 676, 673, 101, 823, 431, 3, and many other file's missing very strange . i believe in indian law. File.644 wadghar panvel 12.5% scheme is the key to all door's ))), hope to you hear good positive news from you.
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                                V
                                ved1101
                                from Faridabad, Haryana
                                Sep 14, 2022
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                                Address: Delhi-faridabad toll

                                This is to inform the esteemed authority about the regular jam on the Faridabad side after exiting from toll 33 to 36, which fall under the management region of the toll. Lots of private cars and buses stand there to lure passenger instead of the dedicated place that's under the flyover.
                                Hope for swift action on the toll running company.
                                Thank you
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                                  pgargya
                                  from Jaipur, Rajasthan
                                  Sep 14, 2022
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                                  I travelled from Meerut to Delhi on 8th Sept, 2022 and returned the same day. I was over charged on this trip as Rs. 155 were deducted from my fastag each time we crossed the toll.
                                  The transaction IDs were[protected]-731662716442172808409P time of travel at 21:16:41 on 8th Sept 2022 and[protected]-731662670834420259899P time of travel at 23:56:16 on 8th Sept 2022 for Car No. UP 15DC 2040.
                                  Please arrange to refund the excess amount deducted from my fastag.
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                                    subbuindi
                                    Sep 14, 2022
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                                    Address: Post Horti Tq Indi Dist Vijayapur

                                    Toll Charges and Service road in Horti Village Karnataka

                                    Road I am referring in the complaint.

                                    NH 52 – Road Start from Vijayapur Karnataka join to solapur to pune.

                                    I have two complain in this road.

                                    1) There is toll collection center near Tidagudi village which collect one way toll charges of Rs 105. Which is highest throughout the toll charges collected from Bangalore to Pune. Further, this toll is situated just 20 kms away from Vijayapur. Very recently Minister has said toll collection center situated within 30kms distance will be closed. Till now no action taken.
                                    2) There is village called Horti. In the village there is bridge which cross the village all vehicle will go under the bridge. Both the sides of the bridge there is very narrow service road not even two cars will cross each other. The service road which runs almost 1.5KMs. Throughout the service road there is problem for crossing the vehicle. When constructing the road the marking was done. But road was not done as per marking. Within a year many injurious have happened. Kindly take the complaint on record and resolve the issues.
                                    Sep 14, 2022
                                    Updated by subbuindi
                                    Toll Charges and Service road in Horti Village Karnataka

                                    Road I am referring in the complaint.

                                    NH 52 – Road Start from Vijayapur Karnataka join to solapur to pune.

                                    I have two complain in this road.

                                    1) There is toll collection center near Tidagudi village which collect one way toll charges of Rs 105. Which is highest throughout the toll charges collected from Bangalore to Pune. Further, this toll is situated just 20 kms away from Vijayapur. Very recently Minister has said toll collection center situated within 30kms distance will be closed. Till now no action taken.
                                    2) There is village called Horti. In the village there is bridge which cross the village all vehicle will go under the bridge. Both the sides of the bridge there is very narrow service road not even two cars will cross each other. The service road which runs almost 1.5KMs. Throughout the service road there is problem for crossing the vehicle. When constructing the road the marking was done. But road was not done as per marking. Within a year many injurious have happened. Kindly take the complaint on record and resolve the issues.
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