National Highways Authority of India [NHAI] Complaints & Reviews

Dear Sir/Madam,

We want to bring this to your notice that a service lane connecting gram Manoharpur, Moradabad Underpass to Krishna bal Vidya mandir school underpass Mangupura is extremely under bad condition and have quite a lot of potholes and too narrow. This condition of the road makes it accident prone and a cause of great inconvenience for the dwellers and the general public. the children also face a lot of difficulty...

Fastag scanner not properly working .
They enter fastag vehicle no manually....

My issued fastag under exempted category (34- persons with disability) was damaged due to broken winsheild of car and looking for replacement of fastag. But unable to do online as there is no option for replacement. Kindly look into the same and resolve issue and hence provide new fastag under exempted category i.e 34- persons with disability. Regards Vikas Gupta [protected]...

Respected Sir,
Refer to the subject, I am writing a complaint about the extremely slow progress of road construction and dangerous road condition on the A’nagar to manmad State Highway-10.
You may also be aware this highway is most important and used by all types of heavy and light vehicles as well motorcycles and public transport.

Due to road condition, in past one-year multiple accidents happened with all...

Line number 6 got sticker for 20 minutes. Many cars and ambulance is waiting for their turn and after 20 minutes they clear the line....

सेवा में
श्रीमान

आप से अनुरोध है कि नेशनल हाईवे हंडिया से राजातालाब ओवर ब्रिज जो है वो बरौत पिलर नंबर 31 पे बहुत जोर जोर से आवाज आ रही है जिससे नीचे चलने वाले लोगो के...

As per the government of India order, there should be no other toll present between two within range of 40 km, but toll plaza near d mart nelamangala connecting to tumkur is looking closed but debiting amount from fastatg when we pass through it, I'm raising this complaint to look out what hapening there, many people are complaining but no one care, I hope you look out nd give solution,

Thank you

Toll address:...

In Surapattu Toll Plaza There is no form of digital payment if fastag doesnt sufficient balance then only form of payment is cash. Is this what the Rule says?...

In surapattu toll plaza there was no digital payment .if fastag doesn't have sufficient balance only mode of payment is cash. is this is only type what all toll plaza is following?...

Highway road lights near Chennasamudram Toll gate which lies on NH48 (Chennai-Bangalore) are not working for the past 2 years. As the 6 track road formation is under process the road are in very bad condition. Due to this lots of accidents occur. Kindly take necessary steps to turn on the road lights to prevent further damage....

Dear Sir,
More than 1 Hr traffic jam near Rajiv Gandhi memorial sriperumputhur. Please clear immediately.

Thanks & Regards
Ragunathan.E
[protected]...

I have travelled on NH58 and passed shivaya toll plaza twice within 24hours. But, my fastag deduction rs. 110 both times. Why it is done twice. As per govt rule, if any vehicle passed twice toll plaza within 24 hours then deduction should be once full and second times half. Please proceed to refund my amount. Vehicle No. UP12BD2622...

On Hyderabad to Nagpur highway the toll road between Daroada toll plaza and Kelapur toll plaza is very dangerous and can be life theatning too..
Both the toll plaza staff is irresponsible and no complaint book is available..Please do something...

Dear sir, we were travelling for Ganeshotsav with Valid Toll concession form from Police vetted by Government of Maharashtra, however with complete Disregard for the same, the tolls have been collected through Fast Tag on Mumbai-pune Expressway as wellas Pune Bangalore National highway No.48. uptill Kolhapur.
The attendants were rude & replied that they have no such Instructions. we poor people of india feels Cheated that State government...

1.Road in damaged from past 1 month but no action has been taken by respective toll plaza.
2.Daily traffic jam on NH-48.
3.Approx. 18-22 Accident occurs on highway due to damaged road.
4.Holes on road observed by 1 foot deep and 1 meter long....

Abusive behaviour by Toll Staff

I am a regular commuter from Manesar to Gurgaon. The staff deployed at toll is rude and uses abusive language if you cross-question them for their wrongdoings.

I would like to raise a complaint about today's issue [08 Sept 2022 at 9:45 AM (approx)]. I was standing in the emergency line for more than 15 mins behind two vehicles. It looks like that person was not ready to pay the...

Sir I am working under government PSB bank, posted at near Chaukiman toll plaza. I am having a car with registration of Bihar Patna .
I have to cross the toll up and down daily as I am residing within 20 km to toll plaza (having local address proof).

So, why not toll plaza issuing me to local pass ?? as I have to pay heavy amount rs 2080/- in month for up and down .
Kindly resolve it and advise me what should...

महोदय जी मेरे द्वारा की गई शिकायत में पता- काली नदी के पास नोबल पब्लिक स्कूल के सामने गढ़ रोड मेरठ में श्रीमान मुख्य चिकित्सा अधिकारी मेरठ के द्वारा बिना किसी वैद्य मानक,...

NH89 पुराना व् नया NH58 पर गांव चक ढाणी में स्वीकृत नाली निर्माण में सरिया व् सीमेंट दिए गए मापदंड के अनुसार नहीं लगाया जा रहा है तथा वाइब्रेटर भी नही चला रहे है, व् लेवल के बिना...

This complaint is regarding Gadpuri Toll plaza which is in between Fridabad, HR and Palwal, HR.

It is being agreed that we will be issued a monthly pass of 200/- rupees, which got issued one time -

However it's monthly recharging process is extremely painful - as it seems till plaza doesn't have enough interest in renewing it so same passengers can be charged 165 rs for one day round trip.

1....