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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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C
concomplaints
from Dehra Dun, Uttarakhand
Sep 23, 2018
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In spite of paying to and fro rs 95 cash at l&t bpptl sandia to pali section deducted again rs 65 thru my fastag etc ac no 20775413 while coming back operator argued and denied please take n a and generate refund into my account
Vehicle no rj42ca2851
Toll plaza name tp02 jadan
Booth no 9
Date 22 09 18 where the cash 95 was collected and while coming back check my etc account
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    Jaimin Jadav
    from Ahmedabad, Gujarat
    Sep 22, 2018
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    Address: Bharuch, Gujarat

    Car having no proff for passing toll gate were allowed to pass without paying tall tax. Please check cctv footage of the last gate (S-9) which is revenue leakage of government, even the incharge of the toll tax was not having the id proff when we told him to give his id proff. He was very behaving very rudely with us. Regards you to take strict action against concerned personally. Complain submitted to mr vicky shukla who is an duty incharge vicky shukla - [protected]
    +1 photos
    Sep 22, 2018
    Updated by Jaimin Jadav
    Car having no proff for passing toll gate were allowed to pass without paying tall tax. please check cctv footage of the Last gate (S-9) which is revenue leakage of government, Even the incharge of the toll tax was not having the id proff when we told him to give his Id proff. He was very behaving very rudely with us. Regards you to take Strict action against concerned personally. complain submitted to Mr vicky shukla who is an duty incharge vicky shukla- [protected]

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      A
      abdurokz
      from Hyderabad, Telangana
      Sep 22, 2018
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      Address: Ernakulam, Kerala, 683585

      Due to blockage on drainage high diameter pipe was replaced with this newly constructed c section slabs. But there were 4 new c section slabs placed in the place of old pipe. But they were not maintained proper slope for water flow also other end not joints straightly on canal. They have not contacted kseb for replacing an electric post over there for proper construction of drainage system. Please find the attached pictures for your info
      Location
      Kottai
      Aluva
      Ernakulam district
      Kerala
      India
      +1 photos
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        S
        Sayeda Subiya
        from Belgaum, Karnataka
        Sep 22, 2018
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        Address: Bellary, Karnataka, 583102

        Respected sir,
        It has been three big years that the construction of hospet-ballari highway is taking place (Nh67). It is a troublesome for locals who travel daily or students who study. The road is terrible and eats up much of our time. Also it is more prone for accidents. We would kindly request you to take necessary action to speeden up the process.
        Thanking you.
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          V
          Vicky986
          from Pune, Maharashtra
          Sep 22, 2018
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          Dear sir,
          I was traveling on nh4 near lonavala toll naka i saw two trucks with construction stell rods in open vehicles. neither the police stopped them. it's risky for both four and two wheeler vehicle.
          On of the vehicle no is mh 14 f7470. you can get footage of the other vehicle from lonavala toll naka timing 11:04am to 11:14am. it's a criminal offence punishable under section 190 (3) of the motor vehicles act, 1988. we request you to look into the matter and direct the authorities to punish such offenders.
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            M
            Mr. Hero
            from Varanasi, Uttar Pradesh
            Sep 22, 2018
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            Address: Kanpur, Uttar Pradesh

            Sir,
            It is not allow to do advertisments on the wall of national highways and somewhere it is also the mode of pollution.
            There is so many posters or banners are sticked on the walls of national highways and no any inquiry or investigation ever happened on this.
            Its my kind request to you, please think about it and take a serious action.
            Thank you
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              G
              Gazal25
              from Kaithal, Haryana
              Sep 21, 2018
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              Address: Karnal, Haryana

              I visited toll plaza karnal. Mr varinder singh behaved so rudely and used abusive words when I showed him my handicapped quota card and realised me that as m good for nothing he said he cannot give waiver to toll plaza fees for being handicapped
              I think these types of officers gives a very bad image to our country. Who speak so harshly to their own country people how will they be behaving with other country citizen who use to visit very usually at this toll plaza. I think he should be given proper training about the rules and regulations of govt authority
              +1 photos
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                P
                Patane shrikant
                from Nagpur, Maharashtra
                Sep 20, 2018
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                My vehicle is registered at 23 km from kognoli toll plaza but my agriculture land is located at 4 km from kognoli toll plaza i have to pass toll plaza for agri reason daily. Kognoli toll plaza people's were not ready to accept agri 7/12 as proof for issuing monthly pass.
                As we have to go to agri daily we request you to accept agri 7/12 also proof to issues monthly pass
                Also we request you to clarify 20 km is air or circumferential distance or by road distance is to be considered to issue monthly pass
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                  R
                  Rakesh1585
                  from Delhi, Delhi
                  Sep 19, 2018
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                  Address: Faridabad, Haryana, 121001

                  1 st of all gf toll plaza staff are very rude and stiff and misbehave with public and second tag lane is not be used for tag car, it will be used as normal toll. But when i want to enter in tag lane the toll employee came and put barricades infron of my car i dont know y as lots of car entered before as same case. But when i was asked y they didnt give me any answer and said this lane is not for u. And behave vry rude and used abusive words but when i left the lane he at same tym open barricades. Plz do some strictly action against him
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                    A
                    Avinash Mishr
                    from Ranchi, Jharkhand
                    Sep 19, 2018
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                    Address: 851135

                    Highways (Nh-31) are completely occupied by trucks which are parked on the road from bihat to zeromile length of 4 kms. Many times police was called to clear road but situation remained same. This congestion caused accidents. Pedestrians/ bycles are not safe on the road. Its happening since last six month. No actions taken by police as local authorities are completely inactive.

                    I have complained you hoping that u take appropriate action and make safe for pediatrician and bikers and bucks rider.
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                      K
                      Karthikme012
                      from Bengaluru, Karnataka
                      Sep 18, 2018
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                      Address: 560099

                      The subway at Hebbagodi, bangalore is very poorly maintained and very unhygienic. Especially during rainy season the water gets logged and making it very difficult to pass through. The highway is blocked with barricades and subway is the only access to cross the road. Water logging causes difficulty in the morning when we have to go to office. Kindly treat this complaint with high priority and take necessary action as needed.
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                        PavanGC
                        from Bengaluru, Karnataka
                        Sep 18, 2018
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                        Address: Bangalore, Karnataka, 560001
                        Website: [email protected]

                        This is about m/s. Nandi highway developers ltd situated between dharwad and hubli in karnataka on nh4.

                        This is a single (Two lane) road considered as hubli-dharwad bypass.
                        The road is too busy through out day and night and the number of accidents and deaths reported on this road are considerably very high because there is no divider and no fencing for the road.

                        The toll tax collected is too high as compared to other toll plazas on the bangalore-pune (Nh4) highway. For a car/van they are charging rs. 70 as one way toll tax and there is no return ticket as well. Which means we have to pay rs. 140 for a return journey. An image showing all charges is attached for your reference.

                        This is an open loot in the name of toll tax. Without providing proper facilities and a 4/6 lane highway, the consumers are highly taxed.

                        Requesting you to check the toll charges of this toll plaza and take necessary steps to reduce the toll charges. Hope you will do the needful as early as possible.
                        +2 photos
                        Dear sir,
                        there is an "talvad dharm tanta" between vill. pansra and vill. dusani,
                        which is going to destroy our nh 73 using his mud, scrap, wood. there is a lot of dust on the road which disturb the people and cause of skin alergi, eye problem and also break the nh73 after rain,
                        plz take a strict action against it.
                        Vanana -porbandar Gujarat toll plaza not give a toll free monthly pass for residential non commercial vehicles. Why? Change any rules for non commercial ?vehicles.from 1-9-1918 toll plaza vanana - porbanrar not give residential local non commercial vehicles free pass.
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                          sanjiv mason
                          from Agra, Uttar Pradesh
                          Sep 18, 2018
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                          Address: 249403
                          Website: National hiway authority of india

                          Dear sir,
                          I want to log the complaint regarding dig in road. There is many dig in nhai 334 road in roorkee to bhadrabad haridwar (Uttrakhand) highway near patanjali while road is new. Daily many accident happen on this road. Here is huge dig in road. No body bother about it.. All new road is very unplanned and accident prone road. Please do needful.
                          Sep 18, 2018
                          Updated by sanjiv mason
                          dear sir,
                          i want to log the complaint regarding dig in road. there is many dig in nhai road in roorkee to bhadrabad haridwar highway near patanjali while road is new. Daily many acciedent happen on this road. here is huge dig in road. no body bother about it.. All new road is very unplaned and accident prone road . please do needful.
                          Sep 18, 2018
                          Updated by sanjiv mason
                          dear sir,
                          i want to log the complaint regarding dig in road. there is many dig in nhai road in roorkee to bhadrabad haridwar highway near patanjali while road is new. Daily many acciedent happen on this road. here is huge dig in road. no body bother about it.. All new road is very unplaned and accident prone road . please do needful.
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                            A
                            Ashwin Cherkal
                            from Bengaluru, Karnataka
                            Sep 17, 2018
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                            Address: Dakshina Kannada, Karnataka, 575001

                            I am from mangalore and the condition of the road nh66, mangalore to surathkal highway is pathetic, infact condition being so worst, toll charges are been taken from us. Kindly repair the roads soon enough. Roads are completely damaged for a stretch of more then nearly two to three kilomiters, if some pregnant lady is travelling by this roads i am sure she will get delivered on this road itself.
                            Road damaged from khordha to Balugaon on NH 16. so many times people have death.On dated 27/07/2018 i came from khordha to Rameswar on NH 16 at 6 PM i have faced a accident.so why are you not to solve the problrm.
                            Sir
                            Please provide speed breakers or speed reducers in Mulbagal town limits. Also provide road dividers.
                            speed in limit sign boards, reflactors
                            Please do the needful to avoid accidents
                            Dasna Toll Plaza is Illegally taking money from people and never give proper slip containing vehicle number.

                            See this
                            https://www.facebook.com/photo.php?fbid=[protected]&set=pcb.[protected]&type=3&t...

                            Proper action is now required.

                            condition of the road - Comment #3213390 - Image #0
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                              R
                              rohith31
                              from Bengaluru, Karnataka
                              Sep 17, 2018
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                              Dear sir/ madam,

                              I was travelling on the devihalli hassan nation highway (Karnataka) with family on 14 sep 2018
                              For the 5 rupees chainge toll guy scold me abused me and he was almost ready to beat me (I was paid 100 rs). I am tax payer and also paid toll but for the 5 rs chainge i have taken the scold. Is nhai hiring the rowdies and gunda's to colect the toll??

                              Kindly consider this as serious compliments and do the needful

                              Attached the related toll slip
                              +1 photos
                              I Work in ESI Health Care under Labour ministry Govt. of Haryana. I travel on NE expressway 3to 4 times going to duty & Back. Please resolve the toll issue as I go for duty & back .I can't pay so much toll as I am govt. employee and travel for my job.
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                                Clinton Cutinho
                                from Mangalore, Karnataka
                                Sep 16, 2018
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                                Address: 574154

                                Dear sir, this is to bring your notice that toll tax collection started for service road near mulky hejmadi. The people from near by village using the national highway for 1.5km as there is no service road, and enter the hejmadi town we have to pay toll. Please take necessary action for service road or if people are using more than 10km of highway then the toll tax to implemented.
                                Please confirm whether toll plaza receipt no[protected] is genuine issued by Azizpur toll plaza for vehicle no PB38D0770? We are in receipt of claim of the stated vehicle maruti suzuki swift in name of ankit grover. Please confirm whether this vehicle passed through azizpur toll plaza through this receipt or not?

                                toll collection for service road - Comment #3212006 - Image #0
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                                  Kalyan Chintala
                                  from Mumbai, Maharashtra
                                  Sep 16, 2018
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                                  Address: 521185

                                  Keesara toll plaza (Krishna district, andhra pradesh) on nh65 is not providing 2 way toll ticket, i have enquired at the plaza and they said that they had orders and have no idea regarding that, kindly enquire and look through this issue. Other toll plaza in this route provide 2 way tickets, this is a old plaza and does not even have enough entrances for vehicles. Regular commuters like me are facing this trouble. Kindly solve this issue or provide an explanation regarding this
                                  Dear sir,
                                  The Nh16 which connects chennai to kolkata, in between from jarka, jajpur odisha, the first bridge is getting damaged.. Frequently accident are happend in couple of days...please kindly do something..
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                                    M
                                    Mahesh.1
                                    from Bengaluru, Karnataka
                                    Sep 15, 2018
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                                    Dear nhai we kurnool people are unsatisfied with the constructed which is passing through kurnool (Nh44), almost 3 km extent of it has pass through the main city!! And nhai is responsible for lots of accidents and people died due to them, the road was purely unplanned it seems, how a nhai take decision to run a nh road inside a city!! Such a poor decision, everyday the people around those areas are difficult in passing or crossing the road for various purposes, several times public and traffic authorities complient about the same, but no reply from nhai till date, it shows the negligence on its responsibilities, soon nhai will face pil from us with necessary penalties.
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                                      L
                                      lakrakushal
                                      from Delhi, Delhi
                                      Sep 15, 2018
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                                      Address: 110041

                                      Nh - 10 which passes through a village mundka in delhi is in very bad condition. It is totally broken across 2-3 km especially in mundka. There are too much pit holes on the road and due to which many accidents took place here on regular bases. This is also another reason for traffic jam in west delhi because this nh connects to haryana i. E interstate. Water on the highway keeps on standing 24*7 and because of which people are facing too much inconvinience. We have approched you with a view that you will help us from getting rid of this serious problem. We are suffering too much from this problem and we request you to contruct that nh-10 again with good material so that this problem can be permanently solved. I requst to the concerned authority to visit once in mundka and see the pathetic condition of national highway and take necessary steps to resolve it.
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                                        amitsingla
                                        from Varanasi, Uttar Pradesh
                                        Sep 13, 2018
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                                        Address: Karnal, Haryana

                                        On 13/09/2018 time 11:50 a. M. I am going passing through bastara toll plaza
                                        (Near karnal, haryana) they ask me recharge the pass i replied that i will get it recharged from the main counter as the employee sitting in the both are giving hand written slips which can't be relied. But in return he starts abusing us & threaten us by calling goons sitting near the toll, who are their paid employees some how i reached their office & asked their officer to register my complaint but not only refuses to register our complaint but also threaten us.
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