National Highways Authority of India [NHAI] Complaints & Reviews

Respect sir,
1) i am facing lots of problem in your toll booth, specially in fastag lane. Whenever i am passing through fastag lane they shows black listed,
2) but minimum requirment of money is 150 rs, i am always carry more than 150 rs in my fastag account /vallet.
3) on the date 17 august 2018 i am passing through toll booth at 7:30pm,
From last lane. Your employ says take fastag matchin and scan your fastag code
4) fastag scanning is our duty?

Please reply me...
My vehical no:-mh36h7367
Prashant sathawane

Toll plaza near vagaikulam is not renewing the monthly pass.. They r saying we should renew it by 5th of every month otherwise you should a pay full amount for every travel you make after 5th of every month. Suppose we din't travel due to medical leave or some unavoidable reason for that first 5-10 days, then we need to pay a amount comes around 3000 rs.. This is unfair. Theses men's behaving so rude using harsh words. They r not treating women properly. Kindly take a necessary steps to fix this problem

Hello sir/ ma"am

Since the 2013 the contractual basis employees salary where not revised but this time 2018 the authority give hike salary of rs 3000/- in a 5 years in every post but the issue is since 2012 the post of computer operator who have the pay scale with stenographer get same salary but 2018 august revision of salary of computer operator there salary where not hike it's decreased by 170 rupees now they get a pay scale with office assistant why this injustice happen.. Please give the reply.

I am leaving 500 mts from mulund thane tollnaka. Still i was forced to pay the toll. Everyday i've to go to thane and get back. So i've to pay the toll everyday just for a short distance. And on showing the toll person proof of my residence address, they are like everyone have to pay the toll irrespective of where they live. Plz provide me a document wherein i can show them that i leave nearby and need not pay the toll

At toll plaza lehra bega today dated 17.08.2018 deduct double amonunt of 55 cash and 55 from fast tag account from axix bank total 110 rs for single journy. Plz take refund the deducted amonut in fast tag account and take necessary action. And they do not accept the card of health department even at bathinda amritsar road toll plaza accept the same card. This is your kind information.

Dear incharge, the stretch of the nh 66 from kundapur to mangalore is in the worst condition and incomplete in most of the areas. How many years would the company need to complete the project? The are hundreds of lives lost in these areas due to accidents happening especially due to the bad roads and incomplete roads with dangerous diversions. Do we the people of india are going to be suffering like this throughout our life? We pay tax, we suffer the accidents, and we pay the toll money for these hopeless roads. There is no authority that can control all this? These is no one who is going to question this wrong happenings?
In area of padubidri, the roads are worse than the scenery of the syrian country following an war, we are facing so much trouble travelling in that road and just 1km to it is the toll gate at hejamadi in nh66. From today they are collecting toll from the people staying near by to these areas of of hejamadi and padubidri. All the trouble we are bearing and on that pay money. Please look into the matter.

Sir/ madam,

Subject: bad behavior of toll staff's and amount received for local registered vehicles.

Today we return to urappakam chennai from native place. We crossing the chengalpattu toll gate. I have clearly explain to toll gate staff's, my vehicle was registration in chengalpattu rto local registration, so that toll payment not applicable for my vehicle like this i have explained to them.

But they are not lessening my explanation and ignore my explanation, and bad words speaking and get mony from me.

Kindly take necessary action on paranur toll plaza.

Detail's
Toll plaza : paranur toll plaza
Trans date : 15/aug/2018 time: 14: 09: 24
Lane: l05
Operator id : operator
Wim weight : 0 kg
Actual charge : 30.0
Overload charge : 0.00
Total charge : 30.0
Trans. No : [protected]
Vehicle no : tn19 aa2664

Thanks & regards,
G. Sudhakar
E-mail id : [protected]@gmail.com

Today 15/8/2018 we are going towards Somnath from Diu ..there is a police checkpost at anandvadi berawal ...here they checked our car and they found nothing and they snithched 2000 rupees from us without any causable reason ...and they did not give any receipt of money and they behave very rudely ...they treated every vehicle like this ...our be surely independent and everyone saying that today is indepencce day ...#proud to be indian

I paid rs.40 while entering the toll plaza of dasna up and while on my way back i was asked to pay rs.55. This is straightforwardly fraud. I am attaching my receipt. When i tried to complaint about it there was a group of people there ready to attack me so it was in my best interest to leave.

I believe that many other people are becoming a victim of such crime and it a matter that should be looked into.

Traveling towards nashik from mumbai
The toll cost is 105/-
Roads are full of potholes, unconditional roads what do you mean by national highways.. Such a worst roads if you are taking toll why the roads are not maintained
Travelled on gujarat rajasthan highways also but maharashtras highways are worst such a corrupt government can't maintain national highways and taking public's money through toll fares

It is such a shamfull thing for government of maharashtra and honble chief minister of maharashtra devendra fadnavis shame on you for such management of roads and maharashtra
Shame on you nitin gadkari what a worst highways you are building
Why a consumer is being harassed mentally and economically by taking toll and not providing good quality highways
Such a worst ruling government
Either shut down tolls or else make proper roads..

I am regularly facing a problem on crossing shriagar toll plaza, palwal (Haryana). They use to say that my fast tag card is invalid while it regularly recharged on time (Monthly). Now they are telling me to change my card and also pay for the new one. Now i would like to ask that why should i pay for this when the card is already stick on the glass and it was never removed by me till day? Why should i pay penalty for the mistake i never did? My car registration no. Is hr 30 7531. Barcode no. Of card is[protected].

I recently noted an inconvenience caused by the fellows working at dasna fee plaza (29.30 sect. Km27.643 tokm48.638 nh-24 in state o[censored]. P) shift 2. They were overcharging us and were not providing the transaction slip until we asked for it. It was the second last toll gate from the left lane which is on the way to delhi. Please take a strict action for this inconvenience caused to the people.

My application reference no. Is hfr064559. & customer id is 35414595.
Complain against tundla (U. P.) toll plaza. At the time of applying of fasttag card, your team said that charges for the local toll plaza would be apply as per my local charges but my charges are deducting at high rate charges.
My local charges is rs.30 but charges are deducting at rs.55.
Manager of local toll plaza is not enabling my local charges inspite i deposit my kyc paper.
Kindly complain against him.
So kindly provide my refund back & enable in my auto deduction at local concession charges.

Hi
The road is in very bad condition near upcoming varje fly over nh 4 pune to mumbai starts from katraj. Results in we are facing huge traffic jam for hours every day.

But still no action has been taken by authorities or contractors to complete flyover construction early or change the road conditions.

Please let us know how long we should suffer

Regards
Amit

I had travelled through nelamangala tollgate through nh47 - bangalore - to tumkur on 12.08.2018. There is a queue in fasttag, hence i went through manual lane and gave rs 70/- for up and doen journey. The counter man gives refund of 20 /- and gives one way journey fare ticket, where as in notice two fare is 35/-. After pass on the toll my fast tag account also got debited for 20/-. Kindly reverse the amount.

Dear customer, your etc account no. 20580337, vehicle no. Majaxxmrkajl45013 has been debited rs 20.00 on[protected]:59:47 for toll charges at kulumapalya toll plaza plaza on[protected]:39:32. Available balance is rs 684.92.

The message also attached here with for your reference.

Sir nh 233 which connects siddharthnagar with nepal and basti had been started before 4 years and still the road had not been made because of that many accidents took place and new accidents case can be heard almost everyday the tender of the road was given to a particular company and that company had removed the road stones and all the materials before 4 yeara to make the new road but from that time to 2018 still the road had not been constructed because of that a lots of pollution and dust are faced by the peoples living around the road before few months few km roads which comes in the city part was constructed so that in mansoon people should not face problem but after only 1 week that road started to break and now the conditon of the road is very much worst than ever so its my humble request to you tob the behalf of the ctizens of ciry to take an immediate action to make the road i hope you will understand the problem of the people living around nh 233 and solve pur problem asap
Thankyou

At patansawangi toll plaza nagpur maharashtra after paying the toll. Booth ppl issue last four didgits instead of proper vehicle no on receipt. On asking to put full vehicle no, booth guys started misbehaving and abusing us. Even they did not bother about female and kid passengers in the car while abusing.
Booth do not have prorper toilet facility, got name sake created chambers which are pathetically maintained.

The fastag lane in the manesar toll is not working.
It was supposed to be a fast tax service instead there is a one kilometre long line at the toll service.
Kindly look into the matter as soon as possible as it a causes a lot of problems and consumes a lot of time.
Atleast the people who have the token and with the serice being started it should pe properly oriented!

My name is kartikeya dwivedi. I am a resident of
Lucknow, uttar pradesh. I have a news for you.
The main national highway i. E lucknow kanpur highway road (Exact
Location near sarojini nagar) have many holes and road are in very bad
Condition. This condition is from last 2-3weeks. But the authorities
Have not taken any steps till now. It would be pleasure if you convey
This news to uttar pradesh govt. Or any relative authority so that
They can do anything over it. I think they are waiting for any big
Accident to take place here.

Sir.
This is regarding the stretch of road which was made from eluru to tadepalligudem stretch (Ap). The road comes under nh-5. The road was renovated only 6 mths ago and now the roads are again filled with pot holes. Very poor quality of road made. On that there are no yellow line as prescribed by the supreme court. And the toll is yet been collected for poor workmanship.

Kindly expedite the process of investigation and take action