Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Jun 19, 2026
Complaints 8475
Resolved
214
Unresolved
8261
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 378

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vinothl2k
from Chennai, Tamil Nadu
Jul 16, 2018
Report
Copy

Address: Chennai, Tamil Nadu

Respected Sir/Madam,

The NH 45 is the important road of NHAI which connects Chennai city with southern districts of Tamilnadu, since it is only a four lane road at present and also due to expanding chennai population and lots of vehicles plying towards southern districts and lots of IT companies and Educational institution are present bewtween chennai and chengalpet, the road become heavily congested and requires an immediate expansion of atleast 6 or 8 way lane from the present four way lane, considering the heavy congestion NHAI immediately contact the State and Center government to expand the part of NH45 road between perungalathur to chengalpet with a 6 or 8 Lane immediately and build 6 lane flyovers in the important junctions inbetween perungalathur and chengalpattu, kindly NHAI act on this and prepare a DRP immediately
- request from the public
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    prathap451
    from Hyderabad, Telangana
    Jul 16, 2018
    Report
    Copy

    Address: Chittoor, Andhra Pradesh, 517520

    Today dated 16/07/2018 5.30 pm at Indian opposite to Oil petrol bunk, near airport, Ranigunta. i was hit by road as road was miss level by half foot for length bout 10 meters along the road length. I have these photos also. Due to the accident my scooter body gets damaged and i was little injured by luck. The thing bring to the notice is the height of the misslevel or as captued picture is more height then the Speed Breaks, as scooter hits directly and is located near to middle of the road. At the time of accident the Highway petroling police car was there but they simply escaped from there. Immediately i have called 100 police central office to conway the information for corresponding authority. Lately corresponding officer called me, i said him look at the situation and make the precautions which even small indication about the danger place is not there(No control over vehicle speeds and not indication about the miss level).he also told me that he observed the accident but the problem with highway authority as the same situation is there from last 6 moths but officer is monitoring from the last 2 months. No one is caring his complaint and so no use of complaining. i have hear many voices there is the regular situation of skidding or accident at that place for new riders. Even there is tollgate near by the place.

    I did not know why no one is working for things to avoid accidents not by mistake but happening due to the road. This is very worst situation that the citizen facing even we are paying road tax, toll charges.

    Please kindly provide me the way to complain against the highway authority with proofs that i have to prevent life lost by mistake of contractors or authority or government. Also provide me the corresponding representatives contact details for further communication or followup.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      k v raghava reddy
      from Visakhapatnam, Andhra Pradesh
      Jul 15, 2018
      Report
      Copy

      When I was travelling through rajahmundry and kathipudi I faced a huge difficulty to drive the car as entire highway from rajahmundry to kathipudi is badly damaged due to a simple rain. I never saw a national highway ruined this bad and there are no railing in between roads and the light used to flash in my eyes and created inconvience for me and other car driver
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nkssarts
        from Kota, Rajasthan
        Jul 15, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Gwalior, Madhya Pradesh, 474009

        Sir,

        It was Gwaliot toll of jhansi Agra express way. Toll staff was very misbehaving and non moral ful conduct too.

        While saying We will complaint to Manager. Toll staff said, he is not here, sleeping somewhere.
        And also said, everything is written behind your ticket. You can complaint. Kuch ni hoga...

        What kind of service is this ??

        Then I went to washroom . Dirt everywhere, no water, no light, bad odour. I clicked photos and moved.
        Nov 13, 2019
        Complaint marked as Resolved 
        Kindly educate the staff. Provide them proper training. Company didn't contact. It's shameful. There is no response since a long time. I demand the written apology from the particular toll plaza.
        Nov 13, 2019
        Updated by nkssarts
        Kindly educate the staff. Provide them proper training.
        Company didn't contact. It's shameful.
        There is no response since a long time.

        I demand the written apology from the particular toll plaza.
        In toilet staff has no manner . He was allowed men to go in women washroom .and also take money from here .
        The toilet at kalaparru, Ap Toll Plaza has not been clean fPlease clean it up and make it available to people. If the company does not have time, hire an agency to maintain daily cleanliness
        HI

        I'M suresh. Today im traveling to Coimbatore (Tamil Nadu).Karumathampatti toll plaza toilet not usable . This happened last 1 month. Kindly resolve the issue ASAP people are very struggling
        Helpful
        3 other people found this review helpful
        3 found this helpful
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kb Prajapati
          from Nagaur, Rajasthan
          Jul 15, 2018
          Report
          Copy

          Address: 323022
          Website: Google

          Vimal prajapati going to udayapur then return time nearest dabhi on the N.H.27
          Accident on 15 July 00.20 am
          Accident condition have road bad (गडा हो रहा है।) that point have many accident so please improve road condition new road
          My car tyre break on this bad road
          मे विमल उदयपुर से कोटा आते समय मेरी गाड़ी जो वेगनार डाबी बुन्दी राजस्थान के समीप N.H. 27
          रोड पर इतने सारे गडे है की मेरी गाडी का आगे का टायर फट गया जिसके कारण मेरी गाडी फलट गयी जिससे कारण मेरी हाथ की नशे कट गयी, और मेरा और मेरे साथ मेरे तीन भाई बहीन थे जो उनको भी चौट आयी है। उसी समय हमने N.H. emergency no. पर भी फोन किया पर किसी ने भी फोन नही उठाया, तथा 108 पर भी फोन नही उठाया, जिसके कारण हमे कई परेशानी उठानी पडी,
          इस जगह बहुत सारे accidentहो गये
          आप से निवेदन है की कृपया जल्दी जल्दी रोड के गडडे ठीक करे ताकी आगे किसी को परेशानी नही हो
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Subrato Dutta
            from Bolpur, West Bengal
            Jul 15, 2018
            Report
            Copy

            Address: Birbhum, West Bengal, 731101

            The condition of NH-14 near our college (BIRBHUM INSTITUTE OF ENGINEERING & TECHNOLOGY) is so poor and it became dangerous too for the transportation. All trucks and heavy-duty vehicles also pass through this due to poor condition these vehicles might disbalance. This isn't safe.
            Kindly request you to pay some attention and take necessary action as soon as possible.
            +1 videos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              nvats429
              from Panipat, Haryana
              Jul 15, 2018
              Report
              Copy

              Address: New Delhi, Delhi, 110086

              Hi concern

              This is to address you all towards a very important aspect of your business in India. We are the victim of misbehaving of your tool Teller person here at Agra mathura tool booth near at baad mathura.

              This is a very serious issue .we pay tool tax and take misbehaving way of working why ? We are citizen of India not outside india.

              Kindly look this matter seriously to get rid of this on priority basis these employee harm your esteem in peoples

              Thanks
              Nitin Sharma
              [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Subramanian Shanmuga Kandha
                from Coimbatore, Tamil Nadu
                Jul 15, 2018
                Report
                Copy

                Address: Coimbatore, Tamil Nadu
                Website: NHAI

                The so called toilet at Sulur Toll is in horrible state with stinking and no water. My female kid of 5 yrs age had to undergo a pathetic experience on 14 July. They are fleesing money from the public but not providing the basic facilities. should I have to report to Niton Ghatkariji for action?
                Dr.S.K.Subramanian
                Salem 636005, [protected]@outlook.com
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  X
                  xamagar
                  from Delhi, Delhi
                  Jul 15, 2018
                  Report
                  Copy

                  Address: 124517

                  Sir, I am from Ismaila which is in free range of Rohad toll tax.

                  I purchased a second hand car 2009 model from delhi. As this model is less than 2010, RC for this can not be tranferred to Haryana state.

                  But Rohad toll is not accepting this case and charging me toll. I already provide them SDM letter, tehsildar letter to state that I own this car.

                  But still they are not agree.

                  Can you please help to provide some way ?
                  Rohad toll plaza deduction made double from my fast tag 120rs please refund
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bilman R Momin
                    from Imphal, Manipur
                    Jul 14, 2018
                    Report
                    Copy

                    Address: West Garo Hills, Meghalaya, 794001

                    I was travelling from Tura to Shillong last week. When reaching to Toll Plaza NHAI, I paid the money and charged Rs 70 in place of Rs 65. Today while I was returning, I paid them intentionally Rd 60 and told them they had charged Rs 70 a week before. They were not listening to me and did not open the gate and were insulting me. I told them that I will not pay extra . Please do not harass the public unnecessary
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vaibhav Badsheshi
                      from Vasai-Virar, Maharashtra
                      Jul 14, 2018
                      Report
                      Copy

                      I travelled on NH 50 from vijayapur to hospete to and fro on 11/07/18 and 12/07/18 there were many speed breakers specifically between kushtagi and hospete which were very unscientific without any sign boards, no illumination, no white paints at least half feet tall and wide..how do one know of these speed breakers on the speed specified by highways? Very unethical highway. Please check
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        drpradeepjain
                        from Varanasi, Uttar Pradesh
                        Jul 13, 2018
                        Report
                        Copy

                        Address: Jhansi, Uttar Pradesh, 284001

                        I used yesterday fasttagfor payment at toll plaza MUNDIYAR
                        between Kota( Rajasthan) to Jhansi( UP)
                        At there fasttag line was closed and when my car came at other line then toll tax collector askedme to pay toll 80 Rupees in cash so I have paid in cash but after about 4 hour later i got a massage of fasttag axis bank to cut 80 rupees for fasttag
                        Please return my 80 rupees in my fasttag acount and do appropriate action against toll plaza .
                        My details
                        VEHICLE -MA3EWB62SJD466882
                        MUNDIYAR
                        12/07/2018
                        T-13:47:49
                        UP93BC4374
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nageshkumar KR
                          from Bengaluru, Karnataka
                          Jul 11, 2018
                          Report
                          Copy

                          Address: Bangalore Rural, Karnataka, 562111

                          Dear sir

                          My name is nageshkumar from karnataka. Everyday I am travel on highway, am faceing 1 big problem, wherever hotels are there the highway is worst over there because they are not make concret floor so when vehicles come road that time lot of mud is come to road and it will make two wheelrs falldown.please clear this problem am beginning you.this issu is at nh4 road tumkur to Bangalore
                          Am sorry am not educated so I can't type correct. Please contact me any Kannada talking people I will tel you all problem of national highway 4

                          Nageshkumar
                          [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Remy Pv
                            from Bengaluru, Karnataka
                            Jul 10, 2018
                            Report
                            Copy

                            Address: Ernakulam, Kerala
                            Website: www.goodlookkitchen.com

                            Road side bus parking for mechanical work.place angamaly at kothakulangara .that make more disturb to the roadside walking persons and near shop customers.so kindly take a action for it.near shops give huge amount for rent.this unauthorized parking reason for near shops disturb their daily activities.they have no shop there to working.so please take a immediate action for this complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              joy setia
                              from Ludhiana, Punjab
                              Jul 9, 2018
                              Report
                              Copy

                              Address: Patiala, Punjab, 140401

                              The toll worker at azizpur toll plaza (zirakpur to chandigarh) said it was not allowed to make a second journey on a return trip ticket( ticket number[protected] within the 24 hour limit of return ticket..he told to contact their helpline ([protected]) which no one was picking up and he insisted to pay for the toll and he even typed on the wrong vehicle number for the ticket which i checked on later as he could not punch in same vehicle number within the 24 hour time period i assume. The later ticket number he punched is [protected] booth and operator number are LR5 and a10 respectively.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vinod Potdar
                                from Latur, Maharashtra
                                Jul 8, 2018
                                Report
                                Copy

                                Address: Nashik, Maharashtra

                                Big potholes near igatpuri nashik highway
                                Our car had a big damage of disk breaking and pumcher including 6 other cars same day same damage please take serious action about it can cause big accidents. Our car damage cost us 2500 rs of 2 tyres. Please look at the maintainence of the roads. Toll are taken from us there is no maintainence of roads. Leading us to damage of our car.
                                Respected
                                Untwadi Road CCM, Nashik
                                The condition of road is so bas one day Ambulance's wheel gone into that very critical condition.
                                I hope that road get cover soon.
                                I have attached image👇👇
                                Helpful
                                4 other people found this review helpful
                                4 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Subodh Murkewar
                                  from Yaval, Maharashtra
                                  Jul 8, 2018
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra, 422101

                                  At Arjunali Toll Plaza we had asked the operator for return journey pass. He gave us single journey pass and said it is return journey ticket. We asked him as it shows single journey ticket. Then he replied only single journey ticket is allowed and abused us. We asked him the reason for amusement and he came out of booth with stick and hit 2 o[censored]s. We tried to ease with situation and he again hit one o[censored]s and throw the stick at our car.
                                  The person name on booth plaza slip is Mr. Rafi.
                                  We are looking for better approach and better service from these operator.
                                  Sir Aaj 4 july2018 ko 8 baje mere ghar ke side ke perd kate gai jo mere ghar ke samene dall kar mere ghar ka rasta band kar diya gaya and jab Maine Unhe raste se perd hatane ke liye kaha to unhone mere sath misbehave kiya
                                  Vikravandi toll conpletely jammed.
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    Gparesh
                                    from Ahmedabad, Gujarat
                                    Jul 8, 2018
                                    Report
                                    Copy

                                    Address: 360410

                                    I go early morning Dhoraji to upleta I paid 45 rs and when returne 11:am force fully Toll butch person take fromemme90 I just purchase car before few day from ahemdabd and I also show the paper but he tells
                                    Me give rc book any one know when I purchase car not instantly give rc book on your name not value of 45 rs but ethical very rough behevier of person stay at tollbooth so immidialtly terminate I show my licence when I go uple persons understand but when I returned same tool booth other persons force fully take 90 rs so I hope take
                                    ImmidLtly action
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Amit_sitamarhi
                                      from Darbhanga, Bihar
                                      Jul 8, 2018
                                      Report
                                      Copy

                                      Address: Sitamarhi, Bihar

                                      Runni Toll Plaza on NH-77 of Bihar State is frequently issuing Plain toll receipts. The receipts are without bar code. From the same lane they are keeping two system of issuing receipts. Some vehicle they issue Bar Coded receipts and some of them the plain receipt. Some Financial fraud is surely going on in the toll plaza.At the same time they are issuing both types of receipts. The vehicle which was ahead of me of my family only got the bar coded receipt whereas I behind him got plain receipt.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kunal dev
                                        from Dungarpur, Rajasthan
                                        Jul 7, 2018
                                        Report
                                        Copy

                                        Address: Sirohi, Rajasthan, 307001

                                        Dear sir, i traveled pindwara to udaipur on 7th july 2018. The road section pindwara to Jaswantgarh have many patches and potholes, the approaches of many bridges settled / upheaved. the riding quality of toll road is very poor required immediate renewal. the complain register was not provided by toll staff. i wish my complain is solved as soon as possible. thank you.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit