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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 9, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 378

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M
mk5984459
from Gurgaon, Haryana
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replacement of fastag by paytm

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Paytm

Sir,
I have bought a fastag from paytm for my car as on 22 march 2018, it's working properly,
But after some time my car's windshield broke due to some reason, i had request to paytm fastag for replacement of fastag, till now i didn't get any fastag, every time they generate a request number, till now i have got three request numbers i. E. 68343607, 67466655 & 65065251,
Now i want to close the fastag account from paytm...
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J
js18mp
from Delhi, Delhi
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(0)

Address:110001

JL टोल (रोड प्रा0 लिमिटेड) पर एनएचआई के नियमो को पुरी तरह से अनदेखी कर रखा हैं । यहाॅ के किसी भी कर्मचारी के पास पहचान पत्र नही है। जिससे यहाॅ के कर्मचारी टोल बुथ पर बैठ कर अवैध...
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S
sudhir1544
from Ludhiana, Punjab
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misuse of fastag lane at gharaunda toll plaza

Dear sir,

At gharonda toll plaza in karnal they are using fast tag lane for other vehicles also and it took 5 to 10 minute for fast tag user to cross the fast tag lane and if complaint is raised they misbehave with passengers. I am regularly using this toll plaza. It is submitted that sensor should also be installed at entrance and if it took more than 1 minute to cross first and exit sensor then toll tax should be waved off...
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Address:Sabarkantha, Gujarat, 383120

Hello, Myself Vikas Patel,
I was traveling Salal to Ahmedabad via GSRTC BUS, when our bus reached at Toll collecting point, so Bus driver has given cash include 10Rs coin, then toll collection person has say we don't take 10Rs coin, so bus conductor Mr Bhupendra bhai said 10rs coin is our Indian currency why you not accepting, so one security person was standing near toll booth and he was shouted and told us that give us other currency...
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R
Ramanujsingh674
from Lakhimpur, Uttar Pradesh
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double payment deducted at nuruddinpur toll plaza

Address:227307

प्रिय महोदय,
मैं आपका ध्यान वाहन up32hp7300 (कार)के double टोल टैक्स deduction की ओर आकर्षित करना चाहता हूं कि मेरे द्वारा 08/06/2018 को ही यात्रा की गई जबकि टोल 08 व 09 जून का मेरे account से भुगतान हो गया...
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B
Balasubramanian Ramamurthy
from Bengaluru, Karnataka
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double debit of toll

Address:560087

On 27.5.18 we passed thro vaniambadi toll plaza while coming back to bangalore and my sons fastag account was debited rs.80.

Again on 29.5.18 another debit message came for rs.80. While we are at home alongwith the car

On enquiries at vellore we came to know that one employee is routenely making double debits to other state vehicles and the money is being credited to his account. (Frraud debit raised on third...
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V
viney564
from Mumbai, Maharashtra
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toll deducted twice cash as well as fastag at two toll plaza

Address:Bathinda, Punjab, 151001
Website:www.nhai.org

Respected sir / madam

It is with reference to my journey on 8th june 2018 from bhatinda to chandigarh. There is total 5 toll plaza between bathinda & chandigarh. Total payments to be made is 10. But total payments paid by me via cash & fastag is 12. The extra 2 payment deducted is totally wrong.

Car no. Pb03aw6864


A) 08:11 am badbar toll plaza, punjab
Contractor name-riddhi siddhi...
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D
Deepak Daharwal
from Igatpuri, Maharashtra
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for constructing speed breakers

Address:Nagpur, Maharashtra, 440030

As on nagpur-betul national highway (Between 6 & 7 km from zero mile) at koradi naka there is a t-point which connects bhokara village and the near resedential localities to the highway.
At both sides of this t-point there are rob and the vehicles coming from both rob's comes with very high speed which makes dificult and accidental. So speed breakers are necessary to avoid accidents on both sides of roads on that highway....
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I, an air force officer, posted to mhow cantt., was traveling from jaipur to delhi on official duty in me personal vehicle (Xuv 500), ch 01 ax6393 on 01 jun '18. I was in lane 4 behind a truck and a bus stuck in a traffic jam. The automated gate was being operated manually. However, there was nobody to guide us or the barrier on the lane, which had bumper to bumper traffic. As my vehicle was crossing the barrier, it fell on the front windshield...
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S
syamsundarb
from Manuguru, Telangana
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excess toll fee collection at marur toll plaza anantapur ap reg.

Address:Anantapur, Andhra Pradesh, 515001

I travelled from Anantapur to Penukonda on[protected]. Marur Toll Plaza of Anantapur have collected Rs. 105 as single journey but actually it was Rs. 55 for local registered vehicles. I informed that our vehicle is locally Registered but toll employee told that local pass was removed from that day. As I was returning on[protected] they have collected Rs. 55 as local pass.

I enquired about the difference but manager told that...
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A
Avinash Bhagat
from Hoshiarpur, Punjab
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toll deducted by cash as well as fastag

Address:Hoshiarpur, Punjab, 144003

Respected sir / madam

It is with reference to my journey on 2nd june 2018, 10:13 pm harsa mansar toll plaza near mukerian, punjab car no pb08ea0475

Toll was taken from me as cash as operator said fastag works in other lane

Later on i saw statement of my fastag and found it is deducted from fastag also

Kindly reverse back my payment of fastag to my account.

Thanks...
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J
jainrohit17
from Bhiwadi, Rajasthan
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fast tag related

Address:Jaipur, Rajasthan, 303007

Dear sir,
I am an asst prof at manipal university jaipur. I cross the thikariya toll plaza at jaipur ajmer expressway (Car no. Rj14cl0685). To avail the local benefit i have activated my fastag id (Wallet id[protected] with local toll.
Today morning the person at toll window told that my fastag is invalid and blacklisted. After a long discussion finally i gave him the exact amount of toll rs. 60/- and then he allowed me...
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I am a central govt. Officer, posted at jaipur (Recently transferred from noida). On 3rd june (Last sunday) at around 9 pm in evening (Between 8.45 pm to 9.15 pm), i was passing through the akhepura toll on my way to jaipur.

As i was using my office vehicle (On official visit to our project), i asked the toll employee if any exemption is allowed for our vehicle and shown the original rc to toll collecting employee. He behaved...
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M
Manish Bohra
from Dehra Dun, Uttarakhand
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regarding poor service of toll plaza

Address:Jodhpur, Rajasthan, 342008

Mera truck no.. Rj 19 ga 7932 mehra toal plaza gwalior se pass ho rahi thee jisme ek chain ki machine load thee. Toal plaza pr usko overload bata kr rok le hai or driver ke sath badsulaki ki gye hai. Machine ek piece main hai jisko ghatiya ya badhaiya nahi jaa sakta hai fir bhee toal plaza dwara 10 guna toll vasul kiya jaa raha hai. Meri gadi pichle 24 ghanto se khadi hai. Kripya kuch action le or duble toll le kr gadi ko pass karvave....
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A
Adithya Kharvi
from Bantval, Karnataka
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flyover construction delay

Address:Udupi, Karnataka, 576201

This is very bad to inform about national highway authority of india.
The construction started 2-3 years back. Till now it not done even it is not completed half of the construction work. And it effect for kundapuraa tourism. All vehicles are taking (Shortcuts) city main road to connect the highway for better road. And it is constructed in heart of city. It increases trafics. Please as soon as possoble reslove the problem....
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A
Akash Gowre
from Bengaluru, Karnataka
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construction

I am from kundapur. There is a fly over been constructed from past 8 years they are taking to long. We find difficulty in crossing the road. And during ranning season it causes more problems. Please do take the matter into consideration and look over the fly over and take really strict action no fly over requires 8 years to be built.in many of the other places near kundapur the fly over is been constructed too quick and they are are also...
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R
Rakesh Sahni
from Delhi, Delhi
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poor service and forcible charges for fastag

Address:134003

I am permanent resident of ambala city located within a radius of 10 kms from shambhu toll plaza. I own 4 wheeler showing my address of ambala city in the registration certificate which is registered at above toll plaza for issuance of privileged discounted monthly pass @ 150/- pm. But on 12.5.2018 when i reached at1.00 pm appx. It was lunch and i had to wait for one hour.in the meantime, i approached the concerned manager of the soma company...
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I usually travel from ahmedabad to anand on saturday and sunday.
I observed every time there are oil filling station of bharat gas and indian oil and coca cola bottling plant (These are big plants not petrol pumps) and all are on same side, but usually all big trucks who come for oil and coca cola, they drive their vehicle on wrong side. Company is not taking any action nor irb or highway authority is taking any action.
br...
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R
Ramesh vanga
from Hyderabad, Telangana
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nobody caring about highway damage

Dear sir,
From past 8 years common man is struggling with the route form gopalapuram to aswaraopet is in worst condition. I dont understand what state minsters, collectors are doing. Identified as per google map is sh42
As well as kovvuru to gundugolanu road via, gowripatnam, ernagudem is also worst conditions
Requesting you take it in consideration to make common life is happy....
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L
Lalam Srinivas
from Chirala, Andhra Pradesh
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toll charges raised

Address:530027

Hello sir,
This is sr from visakhapatnam, toll charges are increases at sheelanagar to port road toll plaza, actually now in visakhapatnam, nad fly over bridge under construction, so nad towards vehicles are not entered on that route, alternate routes are provided in visakhapatnam, on that sheelanagar port road route is major, so some toll plaza flexibility given to four vehicles, but unfortunately toll plaza charges are highly increases,...
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