National Highways Authority of India [NHAI] Complaints & Reviews

Dear Sir/Madam,

Vehicle and would like to deactivate our vehicle’s IDFC FIRST BANK FASTAG.

The relevant docx files are attached per the email. Please check it and immediately deactivate the Fastag Tag.

Number of vehicles: 30

[protected] is the mobile number.

Gujarat Logistics, the customer

IDFC is not helping me to close my Fastag. Their customer care keeps on telling me to email them.
But none of my emails get replied not I am getting called bank.
My emails are either getting ignored or neglected. What shall I do now?

Fastag was activated in our vehicle without our permission and without any information or KYC documents.
Fastag is active without my vehicle's documentation. is acting illegally.
Only HDFC Bank Fastag is used in our vehicle, so why has a third party activated the first bank Fastag?

We would be grateful if you could process our request at the earliest.

Thanking you,

Yours faithfully,

TXN NO. 0010012211161712002005 Debited Rs 95.00 instade of Rs. 50.00

I have traveled on 15.11.22 around 9.52 am and return on 12.26 pm but amount deducted on 16.11.22

I returned back from Nagpur to Yavatmal before 12 midnight so they must have diduct Rs 50.00 only on same return day before midnight

Please refund me Rs 45.00

Dear Sir,
On 12/11/2022, I was travelling on KMP in my vehicle HR 20W4620, on Palwal and Dasna toll plaza, I was deducted 45 Rs and 160 Rs, but on my way back dated 15/11/2022, on Dasna toll booth, the scanner was not working, and hence I was handed over an entry slip, and on Chaajjunagar toll booth, Rs 265 were deducted.
I am incapable to understand whether it was a deliberate mistake, or a human error. it is a day light robbery, and hence the unjustified amount must be returned.
Kindly look into the matter.
Looking forward to hearing from you
Kamran

I would like to inform you that at anand entry point on express highway no.1 (ahemedabad-vadodara) when i was passing through the entry point from anand entry point my fastag wallet Id had 204 rupees balance despite that they showed insufficient balance and after that one guy standing side to check window told me that if you carry my one passanger and drop him at vadodara tall plaza you will be exempted. i refused to lift that person and i credited my wallet ID with 500 rupees and then passed through tall. after such incident the guy who was standing next to window verbally harrased me. this all incident took place on 14/11/2022 at around 8.20 AM, This guys forced the customer to sit their passenger by cheating. so please take note of it and concerne the responsible authority

Hi Sir,
I have bought a 2nd hand car from Karnal. Now car has been transferred on my name. I have the RC document. The first owner has left the county and I am unable to contact him. I called coustomer care they are saying that first owner need to close his fast tag records first then I can buy a new fast tag. I am paying double toll on every toll everyday. Not getting any postive response from NHAI. Please help me Sir. Please.
Mobile - [protected]

My car registration number is HP 74 0001.
At ladowal toll plaza near Ludhiana (PB), New Contrector is not renew my car local pass. They are saying that my car is registered in other State.
Even I have provide him all documents ie my local address proof and car is registered in my name.Even they are not providing complaint register.
Please do needful.
Anil Kumar,
113/24/1, sant nagar, Near college
[protected], [protected]

Road is completely damaged between Mungeli (CG) to Borla (CG) via Pandariya and Pandatarai. Lot of POT Holes and no repairing work or new construction work is done. Please look into this.

Sir alignment of NH42 at kurabalakota mandel kurabalakota gramem syno 1061, 1060 was changed unofficially. By that change i have too loose my private land in double. it is benificial to officers safe guards. Please save justice me sir.

Dear Team,
Please be informed that the man hole covers placed in the service road, in front of World Trade Centre, Chennai (below mentioned address) is unstable and broken.
This posses threat to the employees, pedestrians, and vehicles using the subject lane.
Immediate action is requested to avoid accidents or mishaps.

Hi,

Im writing this to notify you that the jhajjar- gurgaon road via dhankot, chandu is in very poor condition, if you visit that road, you can find many patches which are dangerous for the commuters, im attching photo of the spot where i got hurt yesterday, i can share and come along with to show those places that required immediate repair of the road.

Also requesting for the road lighting, very helpful in the fog in the winters

Let me know if required anything from end

Prompt action will be highly appreciated

Site is very poor, not able to upload the photographs, please share other medium if interested to see the photos. also let me know the concern person whom i can meet or discuss this matter

Regards

Rajnesh sharma

NH 60 Nashik to Pune or pune to nashik.
Road condition at some areas was pathetic special in hill section. Vehicle get damage during these areas some how meet with accident. Who is accountable/responsible to repair this road conditions. As your highway police detect vehicle speed where road conditions are better is this making a joke from your side.

Hello,
Wrongly deducted toll tax, I never visited here, detail is given below, plz give me back this money back.

Paid Rs 85.0 toll for PB10HN5103 at Paind Toll Plaza. TxnId: 0010022211091723502519.Updated Paytm Bal: Paytm Wallet- Rs 945. Queries? Visit http://m.p-y.tm/nB

Rds
Sandeep Kumar
[protected]

The road stretch of approx 7-8 Kms bypassing Rewari City is in very bad state. Full of potholes n broken badly. No repairs by the toll company. Road has now become dangerous for 2 wheelers.

Dear Sir
My place Gopinathampatti Kootroad Bus stop. Here so many peoples occupied highway and disturb for public and neighbors So please remove the road entries
Address:
Gopinathampatti Kootroad
Parayapatti pudur post
pappireddipatti tk
Dharmapuri dt
Tamilnadu state-636903
My contact Number:[protected]

Tamilnadu kancheepuram to Sriperumbudur toll road quality too worst but toll road authority didn't consider and toll charges collecting charges.this's like robery from public.
Have any solution...

On 06/11/2022, I had pay double charges of Toll tax at the said Toll plaza. Rs.85 was deducted from fastag (issued by Paytm). TxnId - 01000B[protected]. However, the barrier did not open. SMS of deduction was also not recieved in time. The operator manning the gate did not heed to my request and refused to open the gate. He insisted on making payment in CASH.

Having no option, I paid Rs.170 in cash. Details of payment are -

Ticket No - 96BM0696
Operator - DA2279
Booth - LANE 9
Date-Time - 06/11/2022 11:47:05
Vehicle - UP85CA6915

The said operator promised to return extra amount charged from me, if fastag deduction happens. On recieving SMS confirmation after sometime, I approached the said operator for refund. However, he very indifferently refused to listen and expressed his inability to do anything to resolve the issue.

Thus, I had to pay 3 times of the actual toll tax. And, there is absolutely no resolution to any grievance or difficulties being faced by the commuter.

Request you to resolve my issue and refund my money at the earliest.

PN Sharma

I'm living near (8km) Vallam (NH38) Toll Plaza in Vellore District, Tamil Nadu. I went to register my car FasTag for local pass concession but the person who works in this toll plaza saying that your vehicle comes under other RDO circle rather than Vellore RDO. So You will not get concession and if you want, take monthly pass. Also said this toll plaza rule is different from other toll plazas.

Why should I take monthly pass for passing this toll maximum 3 or 4 times in a month?

FYI, this Toll exist in Vellore (south) border and within 1km, Tiruvannamalai District starts.

Here my question is,
1. Is that each toll plaza having different rules and conditions/guidelines?
2. As per central toll plaza guidelines, we can get concession if you are living within 20kms circle. Is that still applicable for all over the India or rather considering RDO registration?
3. What is guidelines for those who stays in border of two districts?

Please clarify.

Regards,
Nethaji
[protected]
[protected]@gmail.com

We have waited more than 30 min in toll gate. There is no proper structure at gutur toll gates . All the lorries are passing through all the tolls and the waiting period is almost 30 min as they have issues with lorries.kindly look into this issue immediately
As per rules no need to pay toll fee if we wait for much time..even though the toll people were harsh and the behavior was worst.kindly take action

Patches of NH 65 from Naldurg to Omerga is in very bad condition persisting for last so many years. No action taken shameless toll is collected for such bad road conditions. Several unfinished diversions works pending for want of money. No action plan for completing unfinished works. Need another 3 five year plans to complete a small portion of the important NH on from Pune to Hyderabad. I have been using thi sb road for the last 10 years. Please do something good.

The patches of highway from Naldurg to Omerga is in very bad condition. 10 inch deep patches without coverage several unfinished diversions for last 10 years. Shameless still for such road toll is collected. Particularly at Andur Jalkot villages public have erected unspecified number of speed breakers. Does NHAI have the will to complete these patches are keep them hanging for another 15 years. Do something fast and stop collecting toll.