National Highways Authority of India [NHAI] Complaints & Reviews

Sir due my job and present posting i have to cross ban toll daily to and fro and have to pay₹ 175/- per day. Is there any way of relief or so. Those who are daily commuters are facing financial burden which may kindly be looked after enabling the public to get some relief. An early redress shall be solicited. Further it takes more than 3 mts to pass the toll which could get quick if more passes are given to commuters and which also requires...

We are from beruwa in the parallel road of maithi tool plaza when we r coming to nh 57 the unauthorised tool plaza asked to submit tax. And there behaviour is very wrost... So kindly take action on this type of services... Because there is no tool plaza on side road before is there legal or unlegal. Kindly infrom. If legal then the worst behaviour with customers is right...
Tick. No.[protected]:44:59 on dt 01/04/18...

Koganoli toll plaza (Belguam district karnataka state) most of the day not accepting debit card for paying toll amount... Suppose if vehicle is in 4th lane then they blindly saying that amount receiving machine is on 2nd lane.. Or the receiving machine is out of order.. Vice versa... This is the way to run way from current situation... Pls do the need full... The behiever of worker also very bad......

As we passing from national highway agra, we are standing in a que for around 7 to 9 min. When i refused to pay toll as law passed by government no toll after 3 min waiting, they started misbehaving. And act as gundas... I ask them is this national highway, they refused, when i ask then why u wear nhai uniforms they reply company give us thats why we wear.. They said do what u want to do.. These rules are not for us... You have to pay toll...

Dear sir or madam,
The fencing and boundary walls on the nh-4, mumbai pune expressway have been breached in a number of places and vehicles are plying illegally on the expressway even on the wrong side of the highway. This is happening on a daily basis in the stretch between pune and lonavala. You will see a number of 2-wheelers on the expressway between pune and lonavala; some local villagers taking a shortcut and driving on the...

Sir, please tell me one thing do i need to pay toll tax to go from ward 2 to ward 1 in my city. This is matter of big shame for us as person standing at toll plaza misbehave badly, without uniform, uses abusive language. The toll plaza on nh 80 near dav public school, lakhisarai. Please take serious action against them and remove the toll plaza as it is lying between 2 wards of a city....

My car no. Ap29ay2322. I'm registered fasttag with hdfc account. ₹1100 balance is there. But they were not allowed me. Saying not registered. Just now i enquired with hdfc fasttag customer service. They said account is active. Pls solve my problem as early as possible.
N. Rammohan
[protected]
Hyderabad
Telangana
Nrmohan. [protected]@gmail.com...

Mr amarnath and mr shankaran of toll plaza at sadahalli, bangalore have over last 2 months collected documents a number of times for sue of pass/ tag.
Today, mr amarnath has mailed me to state that nhai concession has no provision for free passes for local (Within 5 kms) residents.
Whereas as per clause 27.3, nhai does provide for free/ concessional passes.
This issue needs to be resolved asap.
“[protected]@gmail.com”br...

R/sir,
I am coming from delhi on 29.03.2018 when i reach panipat toll plaza at 09:20 am morning from my swift car bearing temporary no hrtmp3268 then toll plaza employee id 700581 lane no 016 received toll amount of rs 30 in cash and payment of toll also deduct from my fast tag account amount deduction msg recieved on 10:06 am. This is not justice if toll employee know that the system scan my fasttag then why he receive cash amount...

I am resident of gurgaon. I came to office from mon to fri from iffco chowk. There is one flyover which is near by to iffco chowk going towards rajiv chowk (Gurgaon) or we can say it as delhi to gurgaon connecting flyover, plants were planted by nhai team (As informed to me by gurgaon municipal corporation member). Plants were planted thats really great efforts by nhai team, but water needs to be given them. 15 days have been passed but no...

I passed through rohad toll plaza on 27/03/2018 between 8.11 am to 8.14 am. There was traffic jam on fast tag lane so i preferred to pass though adjacent lane on payment of rs 60/-. After about 20 minuets i received massage that rs. 60/- has been debited from my fast tag account with icici bank. I called toll plaza manager in evening, also sent whats up massage and e - mail to refund the money to my fast tag account no:20473496 agaist vehicle...

रविवारी 25 मार्च रोजी परिवारासोबत नाशिक येथे गेलो होतो परंतु रस्त्यामध्ये प्रत्येकी 50 किलोमीटर वर 5 टोल लागले, ही सरळ सरळ सामान्य नागरिकांची लूट आहे अथवा हे टोल पटण्यासारखे...

Dear Sir,

Good Afternoon...whilst our prime minister making all efforts to go digital, but still we see the Toll Gates are not functional...broken boom rods...arrogant staff who don't listen to customers and lot of times delay beyond the gate collecting cash.

On Sunday, 25th Mar, driving back from Chennai, reached gate #1, Booth 6, FASTAG...the gate wouldn't open, i had come on reverse multiple time based on...

We came from overseas. We wear stuck at the toll and we know there is a rule that after 3 minutes there is no toll when we told them that thing the toll people started fighting with us. No respect at all. And they was acting like goons. One of our family made a video of them. Please have some educated people at toll who knows how to talk respectfully. Very disappointing!!...

My Car no. is MH04 JB 8983, I traveled to Pune from Mumbai on 10th March 2018 and returned on 11th March 2018 by using Mumbai- Pune expressway. I paid Rs 230 each by cash for both travels. Inspite of this Fastag Paytm deducted Rs 138 for each travel total RS 276 as Talegaon toll.
Very disappointed and puts a question on integrity of Fastag.
Kindly check and credit back Rs 276 in my Fastag Paytm account. My contact no.is [protected]br...

Sir. I m piyush in haryana roadways. We get the fasttag facility for saving time but we have going sirsa to jaipur via sikar. The toll plaza of tatiyawas near jaipur was two fasttag lane but both are not empty bcz non fasttag vehicle entered in these lane by toll plaza employees. We are request tol plaza supervisor sunil kr. But he ignored our reqst...

आदरणीय महोदय,
ज्ञात हो कि राष्ट्रीय राजमार्ग इलाहाबाद से रीवा NH-30 पर इलाहाबाद से लगभग 28से 29 किलोमीटर की दूरी पर घनी आबादी वाले कई गांव जैसे कि (जारी, हडहा आदि) जिनकी जनसंख्या...

Our truck weighs 14, 500 as it should be categorized as truck but the toll is deducted in the category of lcv/minibus, the cause of the wrong category our truck weighs overweight and we have to pay penalty for that. Please take some action against "madrak toll plaza". We spoke with the indivdual at the madrak toll plaze still they didnt accept their fault.
Recipt no: 1452635
Date:13/03/2018
Our contact no: [protected]...

I was coming from faridabad to delhi today at around 09:00 a. M. At toll plaza i saw that some cars, without tag cards, were entering from fast tag lane and passing through another lane which was closed from out side but was open through fast tag lane. I also tried from that entry but i was stopped by three persons who were allowing odd to cars to pass through. I asked identity card from those three persons. But they refused to show me their...

Respected sir/madam,

After lot of chasing and struggle i got hands on fastag from icici and was very happy to use it to save time plus wanted to be part of something new which nhai is implementing, my happines was shortlived when i figured out i still had to wait and waste time at tatiwas toll plaza... Yes the fastag lanes are not working and at Tatiwas fastag lane was blocked by some load truck supposedly belonging to your...