National Highways Authority of India [NHAI] Complaints & Reviews

As per the government of India order, there should be no other toll present between two within range of 40 km, but toll plaza near d mart nelamangala connecting to tumkur is looking closed but debiting amount from fastatg when we pass through it, I'm raising this complaint to look out what hapening there, many people are complaining but no one care, I hope you look out nd give solution,

Thank you

Toll address:
Toll near D mart, nelamangala, Bangalore rural district, karnataka -562123

In Surapattu Toll Plaza There is no form of digital payment if fastag doesnt sufficient balance then only form of payment is cash. Is this what the Rule says?

In surapattu toll plaza there was no digital payment .if fastag doesn't have sufficient balance only mode of payment is cash. is this is only type what all toll plaza is following?

Highway road lights near Chennasamudram Toll gate which lies on NH48 (Chennai-Bangalore) are not working for the past 2 years. As the 6 track road formation is under process the road are in very bad condition. Due to this lots of accidents occur. Kindly take necessary steps to turn on the road lights to prevent further damage.

Dear Sir,
More than 1 Hr traffic jam near Rajiv Gandhi memorial sriperumputhur. Please clear immediately.

Thanks & Regards
Ragunathan.E
[protected]

I have travelled on NH58 and passed shivaya toll plaza twice within 24hours. But, my fastag deduction rs. 110 both times. Why it is done twice. As per govt rule, if any vehicle passed twice toll plaza within 24 hours then deduction should be once full and second times half. Please proceed to refund my amount. Vehicle No. UP12BD2622

On Hyderabad to Nagpur highway the toll road between Daroada toll plaza and Kelapur toll plaza is very dangerous and can be life theatning too..
Both the toll plaza staff is irresponsible and no complaint book is available..Please do something

Dear sir, we were travelling for Ganeshotsav with Valid Toll concession form from Police vetted by Government of Maharashtra, however with complete Disregard for the same, the tolls have been collected through Fast Tag on Mumbai-pune Expressway as wellas Pune Bangalore National highway No.48. uptill Kolhapur.
The attendants were rude & replied that they have no such Instructions. we poor people of india feels Cheated that State government gives some concession & directives due to abject precarious condition of roads in one sector to Travel by national highway & Central Government does not even recognise the same. this is not conducive environment for federal Government system that we have adopted. my vehicle no. is MH-06-AY-3376.Fast tag attached to Sarswat bank.
please return all the toll amount collected on 28/8/2022 & during Return Journey on 5/9/2022. also, Repeal the status of my Fast Tag which is showing blacklisted.

1.Road in damaged from past 1 month but no action has been taken by respective toll plaza.
2.Daily traffic jam on NH-48.
3.Approx. 18-22 Accident occurs on highway due to damaged road.
4.Holes on road observed by 1 foot deep and 1 meter long.

Abusive behaviour by Toll Staff

I am a regular commuter from Manesar to Gurgaon. The staff deployed at toll is rude and uses abusive language if you cross-question them for their wrongdoings.

I would like to raise a complaint about today's issue [08 Sept 2022 at 9:45 AM (approx)]. I was standing in the emergency line for more than 15 mins behind two vehicles. It looks like that person was not ready to pay the toll and he was arguing with him and the entire line was held for more than 15 mins. I came out of my car and started questioning him to allow others. He came from his cabin and shout at me and slapped me. The guy in fact tried to threaten me and warned me that I can do whatever I can.

Incident Date and Time: 08-Sept 2022 (09:45 AM)
Vehicle #: DL8C-AZ-3850

How can he do so? It is a criminal offence. How toll allowed to deploy goons at the working place. I need a solution for the same and you have to take strict action against the same.

Regards
Advocate Balvinder Singh Banga
+91-[protected]

Sir I am working under government PSB bank, posted at near Chaukiman toll plaza. I am having a car with registration of Bihar Patna .
I have to cross the toll up and down daily as I am residing within 20 km to toll plaza (having local address proof).

So, why not toll plaza issuing me to local pass ?? as I have to pay heavy amount rs 2080/- in month for up and down .
Kindly resolve it and advise me what should I do.

महोदय जी मेरे द्वारा की गई शिकायत में पता- काली नदी के पास नोबल पब्लिक स्कूल के सामने गढ़ रोड मेरठ में श्रीमान मुख्य चिकित्सा अधिकारी मेरठ के द्वारा बिना किसी वैद्य मानक, एनओसी, व अभिलेखों को पूरे कियें ही विराट हॉस्पिटल नाम से चिकित्सा संचालन पंजीकरण कर दिया है जिसमें मानको की कमी के कारण भारी जनहानि होने की सम्भावना हैं जो नियमानुसार गलत हैं अतः श्रीमान जी से प्रार्थना हैं कि शिकायती प्रार्थना पत्र में किसी सक्षम अधिकारी से निष्पक्ष जांच कराते हुए दोषियों के खिलाफ दंडात्मक व विभागीय कार्यवाई करानें का कष्ट करें ताकि भविष्य में होने वाली भयानक जनहानि होने से रोका जा सकें।

NH89 पुराना व् नया NH58 पर गांव चक ढाणी में स्वीकृत नाली निर्माण में सरिया व् सीमेंट दिए गए मापदंड के अनुसार नहीं लगाया जा रहा है तथा वाइब्रेटर भी नही चला रहे है, व् लेवल के बिना नाली का निर्माण किया जा रहा है, निर्माण कार्ये में लापरवाही बरती जा रही है जिसके कारण भविष्य में हादसे होने की पूरी संभावना है, जिस पर संज्ञान लिया जावे।

This complaint is regarding Gadpuri Toll plaza which is in between Fridabad, HR and Palwal, HR.

It is being agreed that we will be issued a monthly pass of 200/- rupees, which got issued one time -

However it's monthly recharging process is extremely painful - as it seems till plaza doesn't have enough interest in renewing it so same passengers can be charged 165 rs for one day round trip.

1. No monthly auto renewal process 2. No online process for renewing monthly pass. 3. No notification for renewal of pass. 4. Single window with long awaited queue for recharge. 5. It doesn't accept digital money, as demands the payment in cash. 6. Last but not least - extremely limited timing for renewing monthly pass instead providing 24*7.

I crossed toll at 07 am in morning hours and window was not opened; in evening I returned from work around 10 pm and again renewing the monthly pass was again denied because of non operational hours period

I usually have this morning and evening timing and seriously being forced to pay 165/- for each round trip

Would request to advise on this issue and also how my money can be a refunded

On dated 06/09/2022 at about 17hr15min while passing by my car no OD33A 5392 through Godipada tool plaza on NH-16 the fellow gateman unnecessary & intentionally blocked 2 passages from 4 passages provided on LHS side by which it created road congestion. when ever there is provision for smooth passage of vehicle & we are entitled for hassle free movement by forceful obstructing traffic on such passage without suitable or urgency to do so created me to wait too much time to pass the gate. although I have with repeated request, the unauthorized person deployed there by the vendor is act with dare consequence did not allowed to pass in 3rd lane claiming of inadequate manpower at that lane meant to pass.
for such reason I have lost my pre assignments & made huge financial loss with mental stress because of such manmade & an intentional congestion of traffic.

Dayanand Sagar College students are risking their lives every day while crossing the Kanakpura road. There is no divider, no crossing points, no speed brakers, no footpath for students to avoid fast moving traffic. So many accidents have happened in past many years. Even though college and Art of Living have approached the local and high level authorities but till date nothing concrete has been done. Project director has visited the spots but have not taken any required action so far.

Date of Incident- 19/06/2022
Toll plaza - Mandal on NH53
Ticket number- [protected]
Vehicle number - MH18AY1134
Fees collected - Rs 320 (double the toll)

We were travelling back from Vadodara to Dhule on the given date. Their was a long line at toll and the waiting time was almost 25 minutes till we reached the booth. There are two members from our family who are in the defence sector. As the toll is exempted for defence services, we were still charged. The toll person charged us double for no reason. The toll was Rs.160 but he charged us Rs.320. Even after providing him the document that defence services are exempted from the toll, he still charged us and 30 mins were wasted at the toll.
This is totally unfair. Even after showing the proof, the toll person did not let us pass the toll without paying.

I would request for a refund of Rs.320/-

I was traveling from Ausa to Tuljapur NH 361 highway where this Ashiv Toll is present
The regular fasttag charge is 70/- but on 5th Sept 2022 my fasttag balance was deducted by 95/- on the same toll plaza.
Vehicle no is MH24AW7006
Rushikesh Joshi

As per the current rule all tolls should be through fast tag. But in here they don't have Fast Tag scanner and they are forcefully collecting money. (No receipts or records)

Dear Sir / Madam,
Greetings!
As per the Maharashtra Government Guidelines, I was carrying the Toll Free Pass (on the occasion of Ganesh Festival), the NHAI has charged toll as per following details
Date: 30th Aug 2022
Vehicle Number: MH12QT9343
Chassis Number: MAKGK78FGJ200169

Toll Amount: INR 75/- at Anewadi Toll Plaza
Toll Amount: INR 95/- at Tasawade Toll Plaza

Kindly reverse the amount paid as soon as possible.

Thanks and regards,
Paresh Teredesai
Mob: [protected]