National Highways Authority of India [NHAI] Complaints & Reviews

Sir i am resident of sambalpur odisha, regular travel to bargarh. Sohela. But the road condition is not good as per nh stardard, there is up and down and road is down, factured. There is very low quality road builded. Not maintained properly the dividers, plants, lights are not working at road dividers, it's may be dangerous to drive in bike at night. Need to chk the road building quality. As we are paying the road tax

Respected sir
First i would like to explain you ncc is a part of army (Defence). It is part of army which have some group of work to be done but on showing ncc id card your toll plaza of nhai takes toll. Why? Can u explain. If we ask them who or esle duty has on the toll he simply replies orders are from the head. Just have a look on your tolls plaza and i request you to have a quick reaction on my complaint.
Thank you
Regards
Yuvraj

Hi, i am writing up this after seeing so many accidents because o[censored]nexpected speed breakers without any marking etc on nh206 highway, this is about bangalore to chittoor via nh75/nh206

Especially after entering the andhra pradesh border, there are almost 5 speed breakers which were been placed in last 2 months and no proper marking and they haven't followed any rules, i have photos too and not sure how to upload to this topic

Immediate attention - road maintenance - bengaluru - accident waiting to happen and would be highlighted in the media... Hurry.

I am a regular user of kanakapura road from talaghattapura to the bangalore city. I understand the road from jaraganahalli in jp nagar is now under nhai.

I am very sad to state that the road between yelachanahalli to banasankari is in a very very very bad shape.

It is almost 1 month that the rains have stopped. Not a single pot hole has been fixed.

Now the big hollow cut on the road after the road hump in yelachanahlli bus stop after the metro station is going to be fatal for some user. There is no road opp to h m tamborine apartment and another neglected hump...

I am sure nhai would not like to hear a news that one teenager or a college student or a bread winner in a family was fatally killed on kanakapura road due to the negligence of nhai

Please act immediately to close the pot holes and the big grave yard like places on the main road.

Even after a 3 km long traffic jam only due to toll collection activity, toll collecting person just not able to understand or i think he knows all thing but behaves like he knows nothing that i don't care about line or traffic jam. I am just doing my duty and i don't care about traffic jam and people harassment. Even manager just don't give damn to this. They only know to collect rupees. You will have to wait for 45-60 minutes to give them toll to cross 1-2 km bridge. Is this your way to manage things? If you can't handle then close toll plaza and think other ways. This is wastage of man hours, petrol-diesel (Which we don't produce but import) and creates more pollution.

Sir,
Please provide me the latest copy of exemption on tool tax for ex serviceman...
As i am commuting daily so you re requested to provide me such letter of ex serviceman exemption of tool tax... Tool tax is free in punjab for ex serviceman or not? Im everyday harassing on tool for giving tax on it
... So please lemme know...
Thanks alot,
Manindr
Barnala punjab

Dhulagori toll plaza office in west bengal is more of a club than solving issues of passersby. Sunday is a holiday for the toll manager and the toll booth is left to the staffs just to collect tolls. The person collecting toll behaves like the owner of the property as if he is sitting in his dad's grocery shop and doesn't even bother to care minimal. Filthy language, terrible behaviour, horrible attitude would be right to say about the staffs. They are forcing people to take coins (Chillars) as change, they gave me 5 ten rupee coins in place of a 50 rupee note. When i added a 50 rupee note and told them to give back a 100 rupee note (Thought they didn't have a 50 rupee note), they showed me a bundle of 50 rupee notes and said they were purposely giving coins and won't give notes. When i warned them of complaining to their senior, they hardly seem to bother and started behaving rude and insulted me in front of my family. I was travelling with my twin sons of 18months old, wife and mother. I found a serious threat and left the place immediately, it would be great to find some help not only because of me but for all the disciplined, well behaved citizens of india in future.

Between nasirabad and bhilwara toll collection taking places at rs100/- nasirabad side and rs55/-at bhilwara side, at two points in compare to previous one at rs.110/- even though no road line added not even any road quality improverd.
Why so? (Unexpected increase of rs.45/-without any addition)
Charges are for car/ jeep category.

Since no road line added or may be proposed but why collection is done now even though no addition or capital costed.

I am very much worried of daily accidents near urban estate phase 1 patiala. Here is a underpass from urban estate to slip road of nh7 but due to irregularity of pwd/nh there's is a breakage of road near to underpass because the water of drain (Along with slip road) has been overflowed as drain is not complete or connected to any working end point. Therefore regular seepage of water may cause road damaging and therefore no. Of accidents has occurred on daily basis.
Kindly help us or complete the drain to any working end so that water will not store there in future and people can travel safely.
It's urgent issue as it is pending from many months. Few days ago, a higher officer of national highway from chandigarh also visit the place/site but all in vain. Kindly take strict action.
Thanks.

Hello sir
We are people of patiala city near by southern bypass nh-7. We all are requesting you to complete the drain near 26 acre scheme puda for betterment of our society, as many problems have raised due to incompleteness of drain.
As it is incomplete therefore full of water and problems like breaking/damping the slip road and cause the severe traffic issues in this regard.
A copy of complaint has been also filed to deputy commissioner of patiala.
Kindly take necessary actions immd.

Sir. The area under the over bridge is full of rat holes. Unmaintained. Neglected. May endanger the life and quality of the structure.
Pillars plastered with numerous posters. Natural breathing of concrete stopped and looks shabby. Orders from supreme court a must to fine whosoever the poster belongs to.. Individuals or organization.

Area becoming a shanty town.
Request immediate action.

Road condition of nh4 between poonamallee bye pass and end of toll road near maduravoyal bye pass has become totally unfit for driving and prone to accidents. It is unfortunate to spend unnecessary time and fuel to cross that bit on a daily basis. It also cause lot of air pollution. Request you to deploy the team to check the status and arrange for laying the road immediately. It will be of great help.

Sir,
It is our complain against collection of toll charges from govt. Hired vehicle whose hire charges as per odisha finance deptt. Circulars is not legal as to when the govt. Official staff on duty. Tour to bhubaneswar with official identity card.
Hence you are requested to consider the case as sjepl on the way to bbsr from baripada to forceble collected the charges.

Yours faithfully,
Debasish mazumder.
Ph. No.-[protected].

Watched one of the trending video today where vehicles ramming into one another on a smog affected affected yamuna express highway in north india. I guess, action is somewhat feasible with the ready technologies we have in our hands.. Use of hazard lights, fog lamps and being in cotrollable speed (Normally convert every 2 metres of visilbility to every km/h of speed - so a visibility range of 50m means a max speed of 25 km/h) are the self defense techniques to help youself and everyone on the road. Additionally, this is what we need! This variable/dynamic led boards are life saviors and could really control vehicle pile-ups on highways near delhi and other states during smog affected winters. These led boards which can be seen from few hundred meters away at least, should be kept at regular intervals extensively during winter and rainy mornings and nights.
#delhipollution #winter #smog #india
We have countries with bigger challenges and seems like they have got solution for it.
http://www.vmslimited.co.uk/road/highway/vms.htm

Hello,

On 5th nov at 4.30pm our car engine broke down in express way. I have called to helpline number to tow our car as this highway don't have any emergency exit or any provision that u get some technician. There towing service car come to pick up after 1 hr and dropped us to mid point saying that this is our limit. One more car came to pick after some time and he was driving so rough. Have u ever seen that one can tow car in speed of 70 without any fixed towing. He just attach one rod chain and towing in speed of 70. We have complaint about it and they said you want go out or not.. I have take pics and videos of it. But this is ridiculous that there is no emergency exit and u guys showing eyes to us.. It's gundagardi... Either u make some exit and allow private towing vehicles or u charged if you want... But this is not acceptable. Towing van number gj 05 bt 8380

This photo has been taken in madurai - tuticorin national highways. They are charging rs. 65 for single trip. But see the road condition. Shameless beggers taking our blood by the name of tolltax. Nhai is sleeping good or acting like sleeping? There is no action taken yet. They should not charge any money. There are no lights also there where are lot of chances for accidents. There is no value for human life.

I recently purchases a idfc fastag and recharged for 200 rs when i entered devanahalli toll plaza the fastag was not working and even tried at electronic city even there had faced the same issue had to pay money and come out. Tried calling customer care but they dont understand the problem at all. Just worst...
If they have such a bad customer service why are you guys having this fastag service. Just cheat you guys are.

Sir on nh 148a, charṭarpur metro station, c. D. R. Chowk new delhi. Some people have covered a area around a tree and are extending the land by making a chabutra or square shape bed size area. Which was never their before and i travel daily from that road and now they even have a roof of cloth. Slowly they will make it like a mosque or temple. And the land will be covered forever. I am not against any religion but the area is on main road and cause traffic and accidents at night. The table or bed form by the bricks and sand is extending every day and one men sits their in turn by replacing him another man comes at evening. I hope you will take an immediate action before its out of hands. I have faith i. You please don't brake it.

Dear sir

This is to inform you that a teriffic road blocking and checking by tamilnadu police and we don't know which department is checking with out uniform and there are huge blocking on national highway the border of karnataka and tamilnadu housr area and it's hight way all the people expecially the banglore metro city who ate using very rush road it's should be a action against tamilnadu govnt police officers

Dear sir/madam,
We have facing every time bad traffic jam at your brij ghat toll plaza it take much more time passing this around waiting time 30-60 min normal conditions
I have raised complaint last year now 2 nd time for this no any improvement still showing in this toll tax and every time it take min 30-40 min why we pay amt of toll and problem the same need to urgent improvement.
This is very poor work on this toll tax.
Improvement points:
1-toll man need to collect payment vehicle to vehicle at heavy traffic time.
2-toll will sift back to garh mukteshwar side.
3-toll road width not sufficient.

From,
Mr. Govind narayan shukla s/o. Ramshatruhan shukla
136/26 baldev nagar basai road gurgaon pin122001
Mob-[protected]
Mob-[protected]