National Highways Authority of India [NHAI] Complaints & Reviews

Very poor traffic management at manesar toll plaza. The connivace between police and toll plaza staffers is clearly visible there. The policeman on his free will was allowing free pasaage of vehicals from the toll gate and we had to wait for over 30 minutes to cross the toll. We wait for more than 30 minutes, hear abuses from toll staffer, pay tax and theatened to be put behind bars if we protest or want to lodge complaint.

Can somebody take action against toll plaza staffers and the policeman for wasting everybody's time?

Sir. I Am From Nathdwara As An Bus Operater. Our Bus Daily Running From Rajasthan To Gujrat And MAharashtra Variours City. We have Problem With A toll booth At Kherwara. They Always Charged With Us For Over load Penalty Hence We do not Allow Luggage Or Extra Passenger In Bus. They Not Mention Overload Weight In Pay Slip. If We demand For Writeen Overload slip. They Refused To give us and Always Ready For Fight With Our Driver Staff. Today my bus hold there more then one hour for pay slip all passengers are in trouble. please look on this matter in do some thing.

There are regular incidents of accidents and deaths on nh-30 at bandirevu village crossing on bhadrachalam to chinturu stretch in andhra pradesh state. As the regular signboards r of little use as proven in this location, i request u to take some precautionary measures like installation of solar blinking lights and rumble strips, etc and thus prevent valuable lives... Kindly accept my request and do the needful at the earliest. Ty.

Mangalore panambur udupi to kallianpur santhekatte the condition of the road is pathetic, euro iii vehicles have come basic infrastructure has not changed yet, as if we are in 18th century. Lot of barricade have put in highway, but it does not have reflectors. Night lot of vehicles get accidents & damaged the vehicles national high way should not have barricade & humpes. But nh66 is exemption for it. Kallianpur santhekatte especially on sunday, people are almost crossing the highway for purchase vegetables, fish meat whole sale vegetables purchase sale was done in highway itself in the morning 4am till 12pm. Please look into the matter immediately urgently.

Hinjewadi bridge and india college corner on bangalore mumbai highway.
Parking of buses and pv cars for pick up.
The bus stops or pickup points need to be put on service road.
These vehicles are blocking almost two lanes and creating snarls of traffic. These are high potential risk points for accidents.
I have even contacted the local traffic police but it seems they are helpless.
How can msrtc also set up a booth on a nh when ample space is available on the service road.

The road conditions are very bad... Its very hectic to traverse as the road filled with king size pot holes. Local mla/mp raised their hands as its not in their hand. Nhai shud answer it. And @ surathkal, toll is collected though toll road ends there.. Just one or two days toll collection is suffice to reconstruct the road.
Babugiri still exist in this modified age too?
Hope u guys attend this and solve our day to day problem before we lose trust on governance.
I still feel having a good road is my right
Expecting positive response.
Jai hind

Sir
I want draw your kind intention towards the non serious approch of staff of chenani nashre tunnel in j&k, on 26/11/2017 i was traveling from doda to jammu at about 4:30pm we reached nashre tunnel as we entered the tunnel from nashre side i noticed a tempo traveller in which i was traveling was overspeeding and crossed the speed limit of 50km, then after some time tempo traveller overtaken the truck loaded with wood with in tunnel to my shock by going opposite lane which is not allowed by rules of tunnel, no body stopped him or fined him for that where are cctv servillence in tunnel they are playing with the life of common man.
Pls look into matter & revert back

The Fast Tag board mentioned @ Khandiobri (Kherwara) Toll Plaza is wrong on both sides. The "FAST TAG" Board is on lane 4, but the fast tag facility is in lane 5..
I passed today morning on Lane 6 since there is a fast tag board @ start of the lane. However I was asked to pay cash (Though they could have manually scanned the TAG). I felt the person there was not helpful & may be a bit rude too..
Actually since I returned same day, I paid substantially higher fees @ this toll today..
Need Fast Tag lane common in all plazas & instead of manual scanning I suggest to have automatic scanning to help commoners.
Also suggest to have more than one lanes for FAST Tag..

There will be always 2 toll booths will be open and the third one is always closed with temporary barricades with green light on. 4th one for fasttag. So that there is always long queue. Previously i gave complaint on this with photo evidence. Actually there is no need for photo, at any point of time what i told was correct. Please enquire and take necessary action.

Myself r k sinha resident of 14 meghkunj sikandra agra coming from delhi to agra by own car up80dv 5269 compelled to wait at toll plaza mahuvan money receipt attached on denying to pay the toll tax at counter as i had to wait more than six minutes and showing the rule not to pay. I was forcefully asked to pay the toll tax and accordingly i did. The video showing the waiting time attached here with.
My phone no - [protected]

NH 62
श्री गंगानगर से सूरतगढ़ रोड़
पर टोल टैक्स श्री गंगानगर से सुरतगढ़ रोड़ NH62 पर
टोल प्लाजा वालो की खुली लूट
जिले में पंजीकरत गाड़ियों से भी
वही टोल जो अन्य जिले या...

I am very proud to say that repairing & finishing work is in progress on my daily route of dharuhera to gurgaon and thanks for same. But there's one major problem which i faced & i think other commuters have also faced the same that is stray bulls & cows, i personally had three times a close encounter with these stray bulls. Especially in manesar and the same goes from manesar to dharuhera.

Request you to make some alternate solution/residence of these stray bulls & cows, because this is really dangerous & it may cost a life of someone.

Hope the issue will resolve asap.

Sir
I am serving person from army, i want know the information from nhai authorities that there is no exemption for serving army persons. As per nhai/13013/267/cmd — co/05-06/rti-16 dated 04.12.2006, nh-11065/12/2003/-p&m dated 15.09.2004 exemption for serving persons of army air force on duty or off duty. But in bangalore every toll plaza collected the fee from serving persons. Sometime serving persons dont have original i cards...

Dear sir,

I am on nhai on 19th nov at 4:13 am on the toll plaza of suraj bari section garamore-samakhiyali. My ticket no. I108184.

I am just questioning about toll amount and your toll plaza staff treat as cheater. They all are together tell me badwords and misbehaving with me and my family members.

70 rs. Toll i pay for badwords?

I pay for a gundagardi?

What about my safety.

Resolve and inform me on my email id.

I am indian citizen and i pay for my country not for gundas.

The toll plazas in paranur (Chengleput) and athur (Tindivanam) do not accept fast tag. Though these toll plazas are listed in the fastag site as fastag enabled plazas.

In most of the plazas between chennai to nagercoil, the fast tag lane is permanently closed and the operator is asking us to come to another lane and he uses a hand held scanner. This defeats the purpose of having a fastag lane.

In some toll plazas the attendent patiently walks over to the barrier and uses the hand held device to scan. This takes more time than normal cars without fastag. The whole experience has left a lot to be desired.

Sir i am resident of sambalpur odisha, regular travel to bargarh. Sohela. But the road condition is not good as per nh stardard, there is up and down and road is down, factured. There is very low quality road builded. Not maintained properly the dividers, plants, lights are not working at road dividers, it's may be dangerous to drive in bike at night. Need to chk the road building quality. As we are paying the road tax

Respected sir
First i would like to explain you ncc is a part of army (Defence). It is part of army which have some group of work to be done but on showing ncc id card your toll plaza of nhai takes toll. Why? Can u explain. If we ask them who or esle duty has on the toll he simply replies orders are from the head. Just have a look on your tolls plaza and i request you to have a quick reaction on my complaint.
Thank you
Regards
Yuvraj

Hi, i am writing up this after seeing so many accidents because o[censored]nexpected speed breakers without any marking etc on nh206 highway, this is about bangalore to chittoor via nh75/nh206

Especially after entering the andhra pradesh border, there are almost 5 speed breakers which were been placed in last 2 months and no proper marking and they haven't followed any rules, i have photos too and not sure how to upload to this topic

Immediate attention - road maintenance - bengaluru - accident waiting to happen and would be highlighted in the media... Hurry.

I am a regular user of kanakapura road from talaghattapura to the bangalore city. I understand the road from jaraganahalli in jp nagar is now under nhai.

I am very sad to state that the road between yelachanahalli to banasankari is in a very very very bad shape.

It is almost 1 month that the rains have stopped. Not a single pot hole has been fixed.

Now the big hollow cut on the road after the road hump in yelachanahlli bus stop after the metro station is going to be fatal for some user. There is no road opp to h m tamborine apartment and another neglected hump...

I am sure nhai would not like to hear a news that one teenager or a college student or a bread winner in a family was fatally killed on kanakapura road due to the negligence of nhai

Please act immediately to close the pot holes and the big grave yard like places on the main road.

Even after a 3 km long traffic jam only due to toll collection activity, toll collecting person just not able to understand or i think he knows all thing but behaves like he knows nothing that i don't care about line or traffic jam. I am just doing my duty and i don't care about traffic jam and people harassment. Even manager just don't give damn to this. They only know to collect rupees. You will have to wait for 45-60 minutes to give them toll to cross 1-2 km bridge. Is this your way to manage things? If you can't handle then close toll plaza and think other ways. This is wastage of man hours, petrol-diesel (Which we don't produce but import) and creates more pollution.