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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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3080
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 395

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Staff at toll collection - nevase phata on pune - ahmednagar-aurangabad is totally unprofessional.
They give bad words to commuters. No proper arrangement for vehicles passing.
I am victim o[censored]nprofessional behaviour of toll staff, they are not allowing smooth traffic at toll naka.
The place is on pune-ahmednagar-aurangabad hiway. The location of toll naka is couple of kilometres from nevase city.
Please take...
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V
Vijaykashid
from Pune, Maharashtra
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sardewadi and patas pune district toll vb plza

Address:Pune, Maharashtra, 412307

Hi my complaint regarding sardewadi and patas toll naka pune district. So much of times for waiting periods in toll naka is more than 10 mins
. I asked for delays and rules for no payments charges if waiting period is 3 min's. Toll collection centers are saying this is government toll naka no such rules are applicable for both toll naka.
I think after receiving complaint you are also not goings to take action....
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G
G Deshmukh
from Pune, Maharashtra
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forced to take full toll again, even have return journey toll.

Address:Pune, Maharashtra

During my journey on 23 sept 2017 from pune to satara, i have taken return journey toll of rs. 130, due to some unavoidable reason & traffic jam i was reached late at toll at khedshivapur.
Even i have return journey toll, the toll booth person forced me to pay full toll again i. E rs. 85.

I tried to convince him about the same but he treated me rudely, i logged complaint over the toll booth office but no use.
br...
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I, am working a sr. Civil defence inspector, at south western railway zone. I am zonal incharge for civil defence. I was travelling from hubli to harihar on[protected]. I was in my uniform and also produced my official identity card. Even then, rs. 110/- was collected from me duly informing me to lodge a complaint saying that railway officials are not exempted from toll tax.in case you are exempted, than the nhai will refund your amount.br...
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C
Chetan Hegde
from Ahmedabad, Gujarat
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incomplete crossroads are causing problems between satara and pune on nh4

Address:Pune, Maharashtra, 411061

The mumbai bangalore national highway nh4 is in pathetic condition between pune-satara stretch of 110 kms.
There are lot of crossroads and flyovers in the highway which are incomplete since 2 years and the diversions are causing huge traffic jam during peak hours. At peak hours it takes 1 hour to cover distance of 2 kms near these diversions. At times it takes 4-5 hours to travel 110 km from satara to pune. Recently it happened on...
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Address:East Godavari, Andhra Pradesh, 534211

The eethakota toll plaza started on 28th september, 2015 after closing the toll plaza at tanuku. From then onwards the management / contractors who ever managed the eethakota toll plaza continued issuing the monthly pass for non-commercial vehicles of residents of tnuku till now as the distance falls within the radius of 20 km. (18.1 — from tanuku borders to eethakota toll plaza). Now new contractor has taken over from october 1, 2017 and...
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S
saxena1986
from Delhi, Delhi
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unmanaged toll plaza-dasna toll plaza, ghaziabad

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Roads has gone from bad to worse, no management, still they are collecting tolls from public. There should be clear visibility, till how long they will take toll since it has been ages. Toll staff are like goons, behave so badly. From some vehicles with up no. They are not charging toll, while from others (Up no.) they are doing it forcefully. If this toll plaza is going to charge toll for lifetime than i request the authority that at least...
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S
Sachin Dombe
from Morjim, Goa
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uncompleted bridge in satara took 1 hour journey time for 2 km

Address:Satara, Maharashtra

Uncomplete bridge on nh4 has causing tremendous trouble to vechecles crossing satara
For 2 km road travel it took nearly 1 hour to complete it
This bridge is in progress for last 7 years when is it going to get completed, what is national highway authority is doing fir this
Can you change the name of nh4 to simple road as it doesnt appear national hifhway
Shame on you you are taking such a long time to solve public...
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A
ANUJ SAHARAN
from Ahmedabad, Gujarat
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unprofessional behaviour by staff and non acceptance of indian currency

My car passed through wuptl plaza at 11:48 am from lane no. 10where the lady operator with id-6050 misbehaved with us and straight away refused to take the note of inr 100 saying she will not accept this currency. Infact she has also written on the note with pen that this note is not acceptable. Alongside that she abused us by stating that we should move our vehicle away and closed the ticket window...
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J
jaiku
from Chennai, Tamil Nadu
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signal activation @ urapakkam junction

Hello sir,

I am from urapakkam and i am writting this behalf of all the people near by this location, near chennai, pin-603202.

. Nh45 is one of the main highway in gst and many possible for road accidents as all the vehicles are going fast.

In urapakkam school bus stop junction, there are no signal activated where many of the vehicles are crossing very frequently.

Many people are...
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R
Rajesh Bhalerao
from Ahmedabad, Gujarat
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toll collection by il&fs for khed-sinner expressway nh50.

As per above subject il&fs collecting amount of 40 rs. For length between 42.00 to 110.00km. At chalkwadi toll plaza on nh50. Between this length more than 50% road is in uncompleted stage & completed road is not safe for journey. Road work completely stop for rajgurunagar, manchar, kalamb, narayangaon, alephata byepass. Please stop toll collection for mentioned length....
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Address:843328

Today nh-77, runnisaidpur toll plaza do not provide original bill and also put wrong vehicle no., after further discussion they provide original bill, but unable to provide complaint register, told that they don't have so, as no information about that provided by nhai.
This happened 3rd times with me as they provide duplicate bill with wrong vehicle no.
Now a days this kind of happening are many more with this toll plaza.br...
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M
Mannai Sridharan
from Bengaluru, Karnataka
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toll charge

Address:600056

I am local resident near by vanagaram toll plaza, i have got the residential pass 3 months before, but for the past two weeks, toll both ticketers asking for money to and fro. I am travelling everyday, also abusing the drivers, no one has their name card in their shirt, people looking like gundas and fighting. Also using bad languages.

Why there is no name in their shirt. How can we identify he is working for toll plaza....
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विकी भोसले
from Pune, Maharashtra
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toll exemption

Address:590015

Sir,

Myself vikas bhosale.. I am presently serving in army..

Case is under progress in chandigarh court... And court ordered that till final order don't charge toll tax from defence person.. But in hattargi toll booth they not accepted..

They told us that nhai not given regarding any notification...

You are requested to publish notification on this issue... Ani please same will...
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Y
Y V Kishore
from Bengaluru, Karnataka
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roller coaster at eluru bypass

Address:520010
Website:nhai

Respected sir,

This is to bring to your notice regarding the trouble i faced while traveling from vijayawada to rajahmundry (Andhra pradesh) with fastag prepaid account on oct.5th 2017. Being a prepaid fastag account holder i have a bitter experience at the respective tollgates.

I am also disappointed and distressed to see the highway from eluru to rajahmundry, particularly eluru bypass in a very bad shape....
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P
Priyankaramanathan
from Teni, Tamil Nadu
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fast tag - chengalpet

Address:603002

We live near chengalpet, we use gst road at least once in a week to travel between chennai and trichy. Chengalpet is the only toll which is not accepting fast tag, rest all toll accepts it. When we asked for reason they are irresponsible, sometimes they answer like it will work in a month (We are hearing same from past one year) and some workers says they don't have enough lanes for fast tag, alteast they should have a hand held machines....
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A
arifmohdsurg
from Mysore, Karnataka
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inefficient personnel at fastag outlet.

Website:www.nhai.org

Persons managing etc fastag lane between mangalore and kasargod toll plaza are reluctant to allow vehicles with fastag stickers and watchman fails to open the fastag lane, inspite of request by commuters.
If this is the way your electronic toll collectors function, the whole idea of the fastag implementation will be utter failure.
Depute responsible personnel and kick away old and illiterate and inefficient watchmen....
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S
sudheerkits
from Warangal, Telangana
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nh 163 damaged

Address:50601

Nh 163 part grom warangal to aler is badly damaged, the four lanning works are in progress, so for repairs they have poured concrete in pot holes, which is miserable as it is being washed away, it seems we are travelling on stones. Due to bad roads most of accidents takes place. Pl repair the road in aproper way. As new road may take 2 years to complete....
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O
orientsolution
from Surat, Gujarat
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rajkot upleta toll tax

Address:Rajkot, Gujarat

Rajkot to upleta toll tex wale acped nahi karte gj 3 ka license aur force karte he ki tax pay karo
Ek toll road ki limet he 60 km par 1 toll road
Rajkot to upleta 3 toll road he aur km 110 km only 2 toll road hone chiye 3 ki u he???
Aur baroda me jo toll he l&t ka waha bhut tafaik hote he aur kam se kam 10 minit rukna padta he ek line free nahi kar de te jisse trafik thode kaam ho jaye...
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D
DamanRipu
from Jammu, Jammu and Kashmir
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pot holes on the nh stretch connecting old panchkula and chandigarh

Sir,
The road connecting nh 73 to the city of chandigarh is having very dangerous pot holes - longitude and latitude (30.42.26.14n — 76.52.24.12 e to 30.42.43.99 n-76.50.40.44 e).

No attention is being paid by mc, panchkula as the road runs between cantonment are and sector-2, 6, &7 of panchkula city before entering chandigarh at fun repulic mall area.

The road between chandimandir cant - panchkulla...
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