National Highways Authority of India [NHAI] Complaints & Reviews

The toll road from Tambaram Bypass to Vanagaram is uneven and cleaning is improper. The kerb stones are not painted and the silt that accumulates alongside the kerb stones are not cleaned regularly. The maintenance of plants on the centre median is also not done. As a result driving in the night becomes difficult. The lane marking for two wheelers has got erased, as a result two wheelers tend to drive on the middle of the road, making it...

Officials,

I am a resident of gurgaon sector-78 and daily have to suffer mismanagement at kherki daula toll. I am not going to touch topics like how its unethical to have a toll inside a city, how high charger are etc. But please provide good lane management to us. Every day people take wrong side to come ahead and barge in normal lines. No action...

In ahmedabad, at vaishno devi toll plaza, on ahmedabad ring road, on 31st may, 2017, two cars went ahead of me but no toll was collected from them. But when i came forward the person asked for toll. When i said why didn't you collect toll from the cars ahead of me, he very rudely replied, "main janta hi usko, tu janta hai? Nahi janta na, to de pesa."
When i said toll is free, he said "this is private toll, you have to give it." illegal...

Sir I'm Prabhakar Tripathi a serving soldier in Indian army, I was going to basti from Lucknow toll of Faizabad and harrya (basti) taken tax to me when I said that with I'd proof of army tax is exemption then he told me that now no exemption to the army personnel, I was with my personal car, my journey date was 02 may 17. Sir pl reply me I'm rule is change otherwise I take action pl of then. My contact no is [protected] & e mail id is [protected]@gmail.combr...

Dear sir please give details regarding defence personal charge in toll plaza
Because when I cross toll plaza before this month I don't give any charges. But I cross toll plaza today I charged toll tax
Toll plaza in charge say rules are change from 17 June all defence personal navy army and air force
Give money
So I want detail regarding defence personal toll tax rules thanks
Regards kuldeep...

Dear sir.
We have paid toll tax under 5km areas of two-time but the rules of india government. If you are traveling any areas and one city cross one city one point to another points those comes under 10km so toll tax paid one time but here we are traveling damoh m. P. So the toll tax person have take two time tax plz considered with to me and give me solution in my email id. [protected]@gmail.com or my mobile no. [protected]
I...

Dear NHAI,

Please take action to clear the Jam problem on Shahjahanpur Toll they never follow the rules if Jam is more than 3 minutes or cross the yellow line and this is under construction from more than one year. We fail to understand why this much time to complete the toll construction.
Can you please help us on above matters so that travelers don't face problems....

I had issued monthly toll tax pass of
Dari tall plaza near veraval somnath.
During issued pass, smart card not given to me and given only hand writing slip.
I am suffering heart ailments and i go rajkot my treatment.
Every time stopped my car by booth
Clerk and i am going to traffic room for permission, and i am unable for every time for permission.
On 28th may stopped my vehicle and i saw my pass...

I am an army personnel. I was forced by oriental nagpur bypass construction pvt ltd. To pay the amt of 100 even after producing the military id. It was sheer humiliation and its my urge to the concerned authorities to look into the authorities as armed forces tribunal has put the stay on any such possibles which has already cleared the way of exemption. As such i was on duty....

I have journaly travels on jaipur to agra road nh 11. There is a tolltax name of jaipur mahua tollway pvt ltd near sikandra town. I have wait about 20 mints every visit because all staff taking some amount for accross to toll without toll tax. They all planed about it. So please take a action against them.

Thanks & regards
Virendra
[protected]...

I regularly travel from Bangalore to my village near Chetpet and had used this road via Krishnagiri, Tiruvannamalai.

The condition of the road is very pathetic between Uthangarai and a little beyond Singarapettai. Negotiating this section i very dangerous as you damage your car suspension if you are not cautious.

Night driving is a death trap.

The road beyond Singarapettai and has many unfinished...

Sir,
1. I am a serving soldier in the indian army. I have been posted from kashmir to a south indian district.
2. I was moving my luggage in a civil truck on nagpur highway. The move is an official move as i was going to join my duty station.
3. All relevant documents and letters stating exemption from tax is being carried by the driver. The toll was collected by mr gajendra lokhande of ose construction company (Mob...

The behaviour of bangalore toll elivated flyover @ electronic city employees are very very bad... They don't treat people's as customer, they speak very badly, it's from beginning i have been seeing from past 5 years, even complain to there supper viser still no results, those guys behaviour are also same as others, no responsibility with full of attitude... Pls look and teach them how to behave customer, as we are not going freely so it's...

Dear sir

Every month I travel 2 times to gorakhpur from lucknow

As per rules Toll rates are 1.09 from small vehicles

There are four toll gates on approx every 50 km
But they charge Rs. 85 or 90 as toll tax
While itshould be app roz 55 to 60

Why the toll rates are so high?
These companies are looking the innocent customers

Everyday approx 10000...

There is huge traffic jam at the Kalaparru toll gate in west godavari district of andhra pradesh (NH5), where it is consuming much time to cross the toll gate. Authorities are not bothered to extend the lines based on the traffic congestion. We are losing our valuable time for waiting in a queue. We are paying at toll gates for our convenience and for creating further infrastructure for smooth and hassle less journey --- but it is becoming...

Sir i am from kartarpur distt. Jalandhar punjab. I have a shop in the market named vishva karma market which have an entrance from the nh 1. But all the market suffers from atleast 50-60 days because the entrance was blocked by the national highway authorities for some work on 06 april 2017 which was not completed yet and the consigned person never give satisfactory response. Pls try to complete the work soon. Thanks...

Our tour was from Kota-Udaipur-Kota. It was our first time on this route so we didn't knew about the toll rates. Bassi toll plaza at Meghpura, Rajasthan tried to fraud us. We had demanded toll of double side but they cut toll for single side. On the return trip, they starts to blame us for the issue. The fault was completely of the employee. We told them to watch the cctv footage as we clearly demanded of double side. It was their mistake...

Road upgradation (Karauli-dholpur - nh 11b) project has been completed by dilip buildcon limited (Contractor). Umreh panchayat is one of the largest panchayat of bari block in dholpur, rajasthan which is 4 km far from bari and 3.5km from nh-11b. There is available sign board for each village which is small or large but umreh village, being large village has no sign board on nh-11b. Umreh village has two ways from highway but there is not...

Service road - nh 45 connecting to poonamalle avadi high road - chennai, it's in bad shape.

It is too risky to travel by any vehicle, but so far non of the official really bothered to resolve the issue. Even the traffic police not bothered, when i checked with them — his answer is... It will take another three months.

I really don't know where our country is heading too, basic infrastructure to maintain the...

Dear sir/madam,
I like to inform you that, at nh-24 near river kosi (Approx 200 mt towards delhi side) a number of pot holes/ditch are present almost on complete road with approximate spam of 100 mt. These types o[censored]nexpected obstacle may leads to unbalance any fast moving vehicles, that is very dangerous on such a smooth highway for which vehicle has to pay a heavy toll. Please look into the matter and take necessary action at earliest....