National Highways Authority of India [NHAI] Complaints & Reviews

Today 6/8/2017 we had to go to bkc from vashi so while crossing the toll the person standing started abusing my husband and me is this the way to behave why should we pay toll as both the roads to and fro vashi are not maintained and the people abuse if no action is taken i all not pay the toll...
It is the same story for many o[censored]s please resolve this problem as we know that you will not take any action but hope you do the needful

I travelled from jalandhar to patiala through toll plaza station on satluj river. At toll plaza, i waited for more than 3 minutes near about 6 minutes today on dt. I. E. 05/aug/2017. But i didn't get any exemption.

Pl. Look into this metter and do the needful as early as possible for all consumer.

My add. Is
Tejvinder singh chadha
D-21, nit-campus,
Near bidhipur
Jlandhar (144011)

Contact no. +[protected],.
[protected]

This is to make complain for the pathetic condition of national highway from bhopal to jabalpur. Condition is more than worse leading to lot of major accidents.in the highway, mandideep is the industrial sector but due to worst condition of the national highway, it is getting difficult to set up any business in the area. This is really a bad impact on make in india program that the honarable prime minister has initiated.
Being one of the major highway, it is the duty of the governing body to provide facilities to the consumer.

We were travelling from delhi to haldwani. At dasna toll we waited for almost 6 -7mins
We asked the toll boy that we will not pay toll fe due to rule of exemption for toll fee if waited for more than 3 mins
And moreover he started abusing us.
His manager also started abusing.
We are really worried for our nation future if ppl cannot avail rights.
U can check cctv cameras over there.
Kindly loge my complaint and confirm for solution on top most priority.

As per superme court decision, if any individual wait for more than 3 minutes then he will not liable to pay toll, but something happened at shahpura toll on jaipur delhi highway we wait for more then 8 minutes but still he charged toll from us.

Venue time : toll shahpura, time in: 6:21 pmtime out 6:29 amount charged 121/-.
Ticket no. 55c49b909d10d2
Booth no & operator: 13& 00592
Vechile no0998

Is it a right way of working of nhai, shame!

Regards
Himanshu mohta
[protected]

When i was traveling with family from garhshankar to jammu & kashmir
The toll barrier staff didn't give us balance when we gave them 300. The receipt was 230. They didn't gave us balance. Their behave was so rudely. Same as for when we came back to our town. Toll post was lakhanpur. So plz with due respect take proper action to the toll staff.. Thanks!

Hello,
It is quite annoying to see regular vehicles are passing by through fastag lanes. What is the difference in implementing such program to save consumer time? When asked the toll gate persons, they were rude saying that we can go and compaint where ever we want. I mean the response is so ridiculous. Icici & fastag team has to respond to me on this without which i will file a case agaist you in consumer court having read all t&c...

Jai hind sir/maam,

1. I shall be highly obliged to you if you favour me by taking a strong steps against the employs or the owners of toll tax stop amritsar patankot road at kathunangal (Amritsar).

2. I am a serving army solider and when ever i passes from that above mention toll plaza the employs over there always ask for the payment inspite of producing identity card by me.

3. Some times they use such a bad words which i cant mention in this complain.

4. May i request you please enquirey the matter, on what basis they harrash the military personals.

Thank you

I have waited for 4.32 minutes. According to rule no fees should be collected. But he took rs 75. This is pure corruption.
Toll plaza name. Karjeevanhally toll plaza.
Ticket no.[protected]
Date. 30/07/2017
Time 12.37.15
Section. Tumukur - tavarekere

According to rule by national highways authority of india. After 3 minutes in waiting queue the vehicle can exclude the toll fess. But the toll plaza are breaking the rules made by govt. I want to file a case on them.. Please look after that..

Toll fees being collected on highways... What for? I firmly believe with the information i had that these fees are collected from the cars playing on concerned highways by those who are authorised by the nhai, and in turn these toll collectors are supposed to maintain the concerned highways well so that the vehicles should have a "safe and smooth drive".

A couple of days back i was travelling from rajamahendravaram to narsapur and on the way from kadiam to siddhantam i found the highway with lot of pitfalls and with no maintenance at all. Hardly one or two patchworks in small bits were done. And i had to pay a lot of concentration behind the wheel to overcome the pitfalls and in the process at one moment i narrowly missed brushing a vehicle coming behind which missed my attention in jig-jag drive.
Immediately after passing the siddhantam bridge, i had to encounter the tollgate and while paying the toll fee i spoke to the in charge mr. Narasimharaju or narasimha rao (Purportedly introduced by the counter clerk), who is very evasive and indifferent to my queries about maintenance of the highway and even he was trying to make a fun of our query. Then i asked for the complaint book, and i found therein, while recording mine car regn no. Ap 5 dw 7709), lot many complaints already written. But no visible action from the concerned, as can be seen from my above writeup. If nothing can be done from your side the toll fees collected from us be refunded and n toll fees to be collected further till the highways are kept in good shape.

I was traveling through kothkapura - moga toll free road as of rules if toll time exceed 3 min then toll is free but after that still toll officer ask me for toll and he was behaviour was very bad towards me and he ask if i can't pay toll then i will not be allowed to pass the toll. I am tax payer of the country and i am aware of my rights. I request to take big action towards this issue.

Nhai has been building bridges on pune-mumbai highway. The area i am complaining about is at pune and it is from sus overbridge to wakad bridge. Due to these construction activities all service roads as well as roads under various bridges that are neighbouring to highway has been damaged badly. I tried the local corporation (Pune munciple corporation) but they are not able to provide permanent solution saying that this are does not come under their jurisdiction.
Will the proper authority look into this?

Upendra c

Hello,
Dipesh deshmukh here resident of near by panvel area, i am writing you this complain because from past many days i am observing the nh4 highway i. E mumbai banglore highway which also pass through my residence, the condition of road is a threat for bike riders n small vehicles because from panvel to dandphata there are more than 60 extreme danger potholes which needs be repaired as soon as possible orelse we will loose many lives daily.
Its my humble request to pay attention to this complain on high priority and dont ignore this.
Thankyou

Why the toll is getting charged on joya toll plaza on nh24, when 2 lanes are closed from brijghat to moradabad due to kanwar काँवर यात्रा and inconvenience is caused to passengers, as of 23 july 2017
When highways are not getting used then why we should pay for it,
If we are not allowed to use it, we shouldn't be paying for it.
Kindly advise on this
Regards
Vikram

Today am crossing pallikonda toll plaza tamil nadu date 23/07/2017 (05:23:32)
Vehicle no: (Tn19l3382)
Type of vehicle:car
Type of journey : return trip
Fee : rs 120
I give the amount of rs 120 ten rupees coin. But toll plaza person telling ten rupees coin for not collected toll plaza your department tell the any new rules not collected the coins... Plz take the action immidetly.

Toll on all vehicles should be abolished immediately as the same takes a lot of time when passing through a toll plaza. Instead one time upfront toll tax may be taken at the time of purchase of vehicle. Present toll plazas may be converted into check for weighing of commercial goods loading vehicles. This will also lead in more collection of tax bcaz there is a lot of corruption at toll not only by employees but also by toll companies of which many show losses but re-apply/bid for toll collection.

A unauthorized cut open by dhaba owner near sikandrabad bypass flyover on nh 91 for illegal passing customer vehicle like roadways bus and trucks maybe with the cooperation of your officers. It is a big issue can create a serious accident on nh 91. So requested to you kindly close the unauthorized cut as early as possible and take appropriate action of those who is responsible for that.
Regards
Dr. Sanjeev aggarwal
Bulandshahr
Mob.[protected]

BETL Bangalore Attibele toll gate traffic jam every morning towards Bangalore and evening towards Hosur

Because of this it takes 10 to 15 minutes every morning and evening to cross this toll gate

Please ask your person to visit Attibele toll gate between 8 am to 10 am a then you will understand how difficult is for a commuters to wait when they are going to office.

I'm not sure still you need more data or explanation. Even I tried to add photo but could not sure to low memory error from your site. So please check and visit the site and do the needful to public.

Is there any rule indicating that if we stuck on toll plaza more than 3 minutes due to non management of toll plaza officials, we can deny the toll tax..? As i have seen many videos regarding this & it usually happens with me @ mumbai toll plazas and also at worli sealink toll.

If so, please provide copy of orders on my mail i'd [protected]@yahoo.in

I shall be highly thankful to you.
Regards
Rahul thakker
[protected]

We have request to road crossing facility for human at new b-colony gate in kondapalli, krishna district, andhra pradesh on nh-30 (Vijayawada to jagadalpur... National highway). This is 4 line highway with divider, no crossing facility to nearly 1 km and strongly built by iron railing nearly 4 - 4.5 feet height. Hence please arrange the crossing...